Autism-friendly cities: making a world of difference

At this time of year, high streets and shops across the country are bustling, decked out with lights and colourful decorations, and of course, the familiar Christmas tunes.

For many, this is part and parcel of the exciting run up to Christmas.  However, for autistic people, the added crowds, lights and noise can turn an already challenging experience into a sensory nightmare.

Indeed, although more than 1 in 100 people in the UK are on the autism spectrum, many still struggle to access local shops and services.  Places that many neurotypical people may take for granted – shops, theatres, cinemas, cafes and restaurants, hairdressers, libraries and museums, public toilets, and public transport – can be particularly challenging environments for autistic people.

Unpredictable and unfamiliar noises, lights, smells, crowds, queues, and other events can be overwhelming, and may cause sensory distress – ultimately leading to a meltdown.  Meltdowns may present as crying, screaming, kicking, biting or lashing out.  A lack of understanding and awareness of autism among the public – including unfriendly looks, judgements and comments – can further enhance the distress experienced.

In 2015, a YouGov poll found that 99.5% of people in the UK had heard of autism. However, there remains a lack of public understanding about how it may present, and the associated challenges autistic people face.  This is perhaps best illustrated by the recent case of a young woman with Asperger’s being forcibly removed from a cinema for ‘laughing too loudly’.  Unfortunately, this experience is not unique.  Research has found that as many as 28% of people have been asked to leave a public space because of behaviour associated with autism.

Indeed, many autistic people and their families have changed their own behaviour to reduce the chance of experiencing intolerance from the public.

It’s perhaps not surprising, then, that social isolation is a common issue – 79% of autistic people and 70% of parents feel socially isolated.  Almost half (44%) sometimes don’t go out because they’re worried about how people will react.

Increasing public understanding

The recent Too Much Information (TMI) campaign, delivered by the National Autistic Society (NAS), aims to increase public understanding of the five core features of autism.

Those five core features are:

  • anxiety in social situations
  • anxiety with unexpected changes
  • sensory overload
  • meltdowns
  • processing time

Creating an autism friendly city

One response has been the drive towards the creation of ‘autism-friendly’ cities.

According to Autism Together and Autism Adventures, an autism-friendly city is one in which autistic people can ‘use public transport, shop for food and clothes, take part in sports and leisure activities, visit cultural and tourist institutions and eat in restaurants.’

The NAS have established an ‘Autism Friendly Award’, which aims to help businesses make the small changes that make the most difference to autistic people.  Their Autism Friendly Awards toolkit sets out a helpful five-point checklist:

  • customer information: providing appropriate information to help support autistic people and their families’ visitor or customer experience
  • staff understanding of autism: developing staff understanding
  • physical environment: making appropriate and reasonable adjustments within the limits of the physical environment
  • customer experience: a willingness to be flexible and providing a clear way for autistic people and their families to provide feedback
  • promoting understanding: committing to helping increase wider public understanding of autism

Examples of good practice

In Glasgow, the council have been working to make the city centre autism-friendly.  The plans have focused initially upon shopping centres, transport hubs, museums, cinemas and key operational staff across the city centre.

The Glasgow Film Theatre (GFT), Scotland’s oldest independent cinema, recently became the first cinema in the UK to achieve an Autism Friendly Award for their work with children and adults.  This includes monthly screenings for autistic adults and children, with the volume slightly lowered, stair lights remaining switched on, house lights dimmed and a chill out zone provided. Trained ‘autism facilitators’ also answer questions at the end of each film.

Other organisations have followed the GFT’s lead. Glasgow Science Centre, for example, has recently introduced autism friendly hours.

In the North East, Aberdeen has also announced its intention to work towards autism-friendly status.

As well as raising awareness and making key shopping locations more accessible for autistic people, Aberdeen also plans to introduce autism-friendly libraries, including pop up sensory sessions designed for autistic children.

Research has shown as many as 40% of people with autism never visit a library – however, 90% have said they would be more likely to visit their local library if some changes were made.

Such adjustments include staff training, increased tolerance of noise and understanding from the public.  Dimensions have released free online training and top tips for libraries looking to become autism-friendly. It notes that while many people with autism need a quiet environment, they may make noise themselves – for example, by talking to themselves or others, becoming excitable or moving around. They highlight the importance of making clear to the public that the library is autism-friendly, which includes a tolerance of certain levels of noise.

Other cities that have been working towards autism-friendly status include: Bristol –  whose airport has won an Autism Friendly Award; Liverpool – where autism champions are being supported to recognise and respond to autism; and Newcastle in Northern Ireland – which has been named as Northern Ireland’s first autism-friendly town. It is anticipated that being autism-friendly will help boost the local economy and tourism.

Other ways to make cities autism-friendly

As well as organisations themselves making adjustments and promoting autism understanding among staff and customers, there are a few other ways in which cities can be made more autism-friendly.

Making public transport more accessible is a key challenge.  More than half of autistic people avoid public transport due to fears of disruption.  There are many things that can be done to help make public transport less distressing for autistic people.

From an architecture and design perspective, there are also many other things that can help to make urban buildings and spaces more accessible, in regard to ventilation, acoustics, heating, lighting, layout and outdoor spaces.

From a town planning perspective – there is currently a lack of research and guidance on the design of places for autistic people per se, however, there may be some transferability of lessons from work on the creation of dementia-friendly and child-friendly spaces.

For example, the provision of clear signage and removal of street clutter may be beneficial for autistic people.  Edinburgh City Council has recently banned on-street advertising structures in order to make streets more accessible for people with disabilities.

There have also been concerns raised that shared spaces – including the removal of road signs, traffic crossings and delineation between roads/walkways – may negatively impact upon autistic people, who may struggle with the uncertainty such schemes deliberately create.  This is an area where more research and guidance is needed.

The way forward

Creating a city that is autism-friendly requires a multi-faceted approach that includes both raising public awareness and understanding, and creating towns and places that allow for the specific challenges that are faced by autistic people and their families.

Many steps that can be taken are low cost and easy to implement – and support is available from a range of national and local autism organisations, such as the NAS.

Even just reacting with kindness and compassion when witnessing a possible autistic meltdown – perhaps offering some solution such as a quiet space – is significant.  The sum of these small changes can make a world of difference to autistic people and their families.

I wouldn’t change my son for the world but I will change the world for my son.” Julie Simpson, Founder of Autism Adventures


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How to make people with learning disabilities feel more included in society

Image: Accessible music technology OpenUp Music/Youth Music Network

This guest blog was written by Val Williams, Professor of Disability Studies at the University of Bristol.

People with learning disabilities can often find themselves feeling excluded when it comes to making decisions about their lives. This can range from everything, from shopping to making music or even bringing up a baby. Sometimes this exclusion can be exacerbated by the kind of support that they receive from social services – but it can also be countered by sensitive personal assistance or support.

In a recent research project, which brought together disabled and non-disabled researchers, we looked at ways to improve this – and how to include people with learning disabilities in decisions.

Part of the project found that by taking active roles in the arts, people with learning disabilities can lead the way towards meaningful inclusion. Beth Richards, an actress with learning disabilities, led part of the research about people with learning disabilities on TV. She found that actors with learning disabilities are often limited to roles which depict the “disability”, the tragic or dependent life of the character, or their effect on others around them. A successful actor with learning disabilities, for instance, told her:

“I wish TV makers would think more creatively and give people with learning disabilities any role – romantic, fantasy, comedy, shop assistants, office workers. I’d like to play James Bond, Romeo, Dobby in Harry Potter or a detective or many other roles.”

The Queen’s Birthday Honours in June 2018 include an MBE to the actress with Downs Syndrome, Sarah Gordy, for her “services to the arts and people with disabilities”. As Gordy said upon receiving the award, “diversity is an opportunity, not a problem”. She is good proof of that.

But there is a lack of accessible information. There is no shortage of talented actors and drama companies supporting people with learning disabilities, but the TV industry and its workings are still shrouded in jargon. Processes such as commissioning, auditioning and scriptwriting tend to exclude those who do not have someone to help them navigate all this.

In another part of the research, my colleague Marina Gall looked in detail at how music making can be transformed by the Open Orchestras approach in which young people with multiple and complex needs are enabled to learn musical skills, play in ensembles and become music makers. A new technological instrument – the Clarion – can be played on computers and iPads, using one’s hand, a small sensor on any part of the body, or via a person’s gaze. It can be adapted to suit most students’ physical needs.

One of the co-founders of Open Orchestras, Doug Bott, told our research team, that the approach is “personalised around the individual young person”. But at the same time, it’s trying to ensure that music is an important part of the curriculum for all young people, and has been immensely successful in changing perceptions of people with learning disabilities. This is not therapy, it’s a route to making music and to performance.

Making decisions

People with learning disabilities also face inequalities and problems in the NHS, as well as in a cash-strapped social care system. For instance, since the Mental Capacity Act 2005 came into force, support staff are legally required to support people with learning disabilities to develop their own capacity to make a decision. What we saw in our data was that people with learning disabilities can be proactive in seeking out this support – and we recorded conversations with personal assistants where people wanted to talk about decisions relating to safety, health or simply about future cooking plans. The skills that a personal assistant needs to have are to listen, look out and be responsive to the people they are supporting.

One of the key messages from our project is that health and social care practices sometimes get stuck. We used the word “institutionalised” for those times when professionals stick to a rigid and inflexible way of doing things, leaving the disabled person without the power to have a voice.

These difficult moments were also highlighted by actors with learning disabilities who helped to interpret our data. Our research benefited from a collaboration with the Misfits Theatre Company in Bristol, showing how sensitive interactions between people with learning disabilities and their personal assistants were often the trigger for good decisions, and giving those with disabilities a feeling of control over their own lives.

But quite small comments can create problems, spoiling an empowering relationship. The theatre company made a brilliant video called A Good Match about their own perspectives and experience of managing relationships with a personal assistant. One of the Misfits actors said: “It’s my house … and I don’t want my (personal assistant) telling me what I can and cannot do.”

 

After looking at a range of activities that can exclude or include people with learning disabilities, we concluded that inclusion happens when three things come together. Sometimes people with learning disabilities are included because of changes to technology, as in the Open Orchestras approach. At other times, they are included better because of new ways of doing something, or through new skills that they may learn – as actors, or as TV performers.

The ConversationBut at the heart of all this is a new belief in the equal value of people with learning disabilities. This is why we recommend that social care services need to focus less on what people cannot do, but instead promote a genuine belief in what people with learning disabilities can do – with the right support.


Val Williams is Professor of Disability Studies at the University of Bristol.

This article was originally published on The Conversation website and has been republished with permission under a Creative Commons licence. Read the original article.

Writing and recovery: creative writing as a response to mental ill health

 

“You don’t put yourself into what you write, you find yourself there.”
Alan Bennett

Mental illness, for so long regarded as secondary to physical health, is now being taken more seriously. Media stories about loneliness, anxiety and depression have highlighted increasing concerns about mental ill health, and the issue has also been rising up the political agenda.

In 2017, a survey by the Mental Health Foundation found that only a small minority of people (13%) reported living with high levels of good mental health, and nearly two-thirds of people said that they had experienced a mental health problem.

Prescribed medication is one response to mental health problems, and it’s been reported that the NHS is prescribing record numbers of antidepressants.  But while psychiatric drugs can be of real value to patients, especially those whose condition is very severe, the mental health charity Mind has suggested that alternatives, such as physical exercise, talking therapies and arts therapies, are often more beneficial.

Last month, a conference at the University of Glasgow explored ways in which creative writing is being used to respond to mental ill health, and discussed what makes writing interventions helpful for coping and recovery.

Voices of experience: coping and recovery through writing

“Making and consuming art lifts our spirits and keeps us sane”.
Grayson Perry

Several speakers at the Glasgow conference testified to the effectiveness of writing in dealing with mental ill health and in finding a way to recovery.

In 2012, James Withey experienced a set of circumstances which brought him close to taking his own life. In the darkness of his depression, James felt that he might never recover. But after spending time at Maytree, the UK’s first “sanctuary for the suicidal”, he found that writing about what he was going through offered an antidote to the lies being spun by his depression.

He started a blog, and when he posted a letter to himself, beginning “Dear You.” James found that writing the letter gave him space to express his feelings and to listen to himself.

Before long, readers of James’s blog were responding with their own “Dear You” letters. The word spread that the letters offered a different perspective on recovery, and in some instances, had prevented suicide.

Today, The Recovery Letters project is still going strong, with a website, one published book and another in the pipeline. James is realistic about the project:

The letters are not a cure for a chronic illness, but they do provide support in helping sufferers of depression accept where they are.”

Policy positions: the view from Wales

“If poetry and the arts do anything, they can fortify your inner life, your inwardness.”
Seamus Heaney

Another speaker at the conference was Frances Williams, a PhD candidate at Manchester Metropolitan University, where she is studying arts and health. In her presentation, Frances explored some of the policy frameworks and public discourse surrounding the field of therapeutic writing in Wales.

She highlighted a recent report, Creative Health, The Arts, Health and Well-being, which  makes a case for the healing power of the arts in many different healthcare and community contexts.  In this report, a creative writing tutor explained some of the ways in which writing can help people experiencing bereavement, including keeping a journal, writing unsent letters, describing personal belongings and resolving unfinished conversations:

“Writing can be a valuable means of self-help, with the page as a listening friend, available any time of the day or night, hearing whatever the writer wants to say. The results of this can be powerful, and include people being able to return to work and adjust more effectively after their loss, acquiring skills for their own self-care which will serve them through the rest of their life.”

Frances also noted that the battle of priorities between impact and value-for-money has driven advocates of arts therapy programmes to defend them in terms of cost effectiveness and social value.

A mapping project by the Arts Council of Wales has taken this to heart, producing in 2018 an audit of the principal arts and health activities currently taking place in Wales.

Writing to the rescue

“By writing, I rescue myself”
William Carlos Williams

The Glasgow University conference underlined the health-giving properties of creative activities and the potential for creative writing to support people suffering with mental ill health. There was no pretence that writing offers a quick-fix solution. As James Withey noted, “…writing is just one element in a toolkit of responses to mental ill health.”

The All-Party Parliamentary Group on Arts, Health and Wellbeing fully supports this concept, and has recommended that policymakers recognise its importance:

“…the arts can make an invaluable contribution to a healthy and health-creating society. They offer a potential resource that should be embraced in health and social care systems which are under great pressure and in need of fresh thinking and cost-effective methods. Policy should work towards creative activity being part of all our lives.”


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‘Agent of Change’ protects music venues from noise complaints, but won’t stop them from closing

This guest blog was written by Marion Roberts, Professor of Urban Design, University of Westminster.

A Conservative minister for housing, a grey-haired Labour MP, ageing icons of rock and creative young people have formed an unlikely alliance in support of the Agent of Change (Planning) Bill. The proposed law, which will be discussed for the second time in the House of Commons on March 16, makes developers responsible for dealing with noise issues when they build new homes near music venues.

This all came about because people were worried about the high number of live music venues that were closing across the UK. The Greater London Authority (GLA) asked for a report on London’s grass roots music venues, only to find that 35% of them had been “lost” since 2007. Cities across the nation – from Glasgow to Manchester – have similar stories to tell, even though the government has recognised how important the music industry is for the economy.

So how did this happen? Many different governments since around the year 2000 have tried to get more flats and houses built in cities, because there aren’t enough for everyone who wants to live there. Many homes have been built on “brownfield” sites – where there used to be factories or warehouses, which are now used less or not at all. These types of places also offered spaces where creative entrepreneurs could set up new clubs, or take over existing venues and attract new customers with the offer of live music.

Buyer beware

But as people move into the new flats built on these sites (which they often pay a lot of money for) some inevitably complain about the noise coming from the venues. Venue owners in Shoreditch (one of London’s hip neighbourhoods) actually put up signs warning would-be buyers that there are live music venues in the area.

Up until now, these complaints caused big problems for music venue owners, because planning principles were not on their side. The onus was on them to ensure their neighbours weren’t disturbed by music and loud noises. But putting in proper soundproofing or keeping customers quiet can be difficult and expensive.

This doesn’t just affect the kind of places run on a shoe string on the outskirts of town. Even London’s mighty Ministry of Sound – which has been a mecca for House music lovers since 1991 – was caught up in a lengthy planning application for a tower block of flats nearby – a case which eventually ended in the flats having to be soundproofed.

A matter of principle

The way the planning system works, is that local authorities in England and Wales produce their own development plans, which must align with national policy as set out in a 2012 document called the National Planning Policy Framework (NPPF). This document made a small move to protect venues, by saying that if they wanted to expand, then there should be no unreasonable restrictions. But it didn’t address the situation described above.

Some local authorities have already started to draw up their own policies, which put the burden of noise reduction measures firmly on the developer who is making the change – whether it’s for flats or other uses. This is the legal principle, known as the “Agent of Change”. The bill, now supported by government, will ensure that the principle is embedded in the NPPF – so all local authorities will have to follow it. It will also carry more weight in appeals against planning decisions.

Although the “Agent of Change” principle will help prevent live music venues from closing, it won’t be enough on its own. Sadly, it would not address other issues such as rising rents, hikes in rateable values and property owners preferring to redevelop their buildings into flats. For example, consultancy firm Nordicity estimated that a revaluation of business rates would cause a fifth of London’s grass roots venues to close. And London’s oldest LGBTQ venue, the Royal Vauxhall Tavern, is still engaged in a battle to save it from redevelopment, by way of a community buy out.

Yet past examples show that people can save their local pubs from closure, whether through local campaigning or by taking ownership of the buildings. And to see creativity and culture, especially for young people, supported through the dusty corridors of parliament, is truly heart warming.


Marion Roberts is Professor of Urban Design, University of Westminster.

This article was originally published on The Conversation website and has been republished with permission under a Creative Commons licence. Read the original article.

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Feel better with a book … why bibliotherapy may be just the medicine we’re looking for

By Morwen Johnson

It’s not just dedicated bookworms or librarians who get excited that Christmas means piles of book-shaped parcels under the Christmas tree (and time to read them too!). Books are the second most popular Christmas gift for adults in the UK, behind chocolate. But now we’re into the New Year it’s worth remembering that books are for life, not just for Christmas. And the benefits of books go much further than keeping your brain active and passing the time.

Reading involves ‘emotional thinking’ and in the words of The Reader, books “are full of the stuff that makes us human”. That means that they can be a powerful resource for improving mental health.

“I felt better than before … I felt understood”

We’ve written a couple of times on our blog about social prescribing – and how the NHS is recognising that non-medical treatments such as arts activities or gardening can improve mental and physical health. The use of bibliotherapy and self-help reading is part of this focus on holistic health and self-management of long-term or chronic health conditions. And a recent systematic review has added to the evidence base, finding that bibliotherapy is effective in reducing adults’ depressive symptoms in the long-term, “providing an affordable prompt treatment that could reduce further medications”.

The Reading Agency’s Books on Prescription scheme has been running nationally in England since 2013 and since it started has been expanded to cover Books on Prescription for common mental health conditions, Books on Prescription for dementia, Reading Well for young people and Reading Well for long term conditions. 635,000 people are estimated to have benefited from the schemes.

Books can be recommended by GPs or other health professionals but are also available on self-referral for anyone to borrow, as part of public libraries’ health offer. Similar schemes can be accessed in other parts of the UK.

And the social enterprise The Reader has many years’ experience of how shared reading groups and reading aloud projects can be used to increase health and wellbeing.

The healing power of imagination and creativity

It’s not just self-help books which can help improve health – reading fiction and poetry can also help. The author Philip Pullman recently said that comfort can be found in books, and the familiar act of reading, in an uncertain world. And Blake Morrison, writing back in 2008 on fledgling bibliotherapy initiatives, quoted Hector, in Alan Bennett’s The History Boys, as saying how, in the presence of great literature, “it’s as if a hand has reached out and taken our own”.

The unique value of fiction is that we can recognise aspects of our own lives in the characters and imaginary worlds of books and in many cases, narratives of change, of transformation, of recovery, can provide comfort or hope. In other situations, books can literally put into words, difficult experiences which people struggle to admit or talk about. They can also promote understanding of other people’s situations, very different to our own.

This is true not just in literary works –acclaimed graphic novels and memoirs have shone a light on topics such as the experience of psychosis (Look Straight Ahead), cancer (When David Lost His Voice; and Probably Nothing); eating disorders (Lighter Than My Shadow); OCD (The Bad Doctor); childhood anxiety (Everything is Teeth) and grief (The End).

And children’s publishing is also a medium for helping children process difficult emotions or experiences –for example Duck, Death and the Tulip is visually beautiful and heartfelt. For anyone interested in how books can help children’s mental health, the Royal College of Psychiatrists has a useful online resource list of books for children and also for teenagers.

A lifeline and a consolation

It’s worth remembering the important role that libraries play in supporting wellbeing. As well as supporting bibliotherapy initiatives, public libraries are safe spaces which people who are isolated, lonely or ill can come to for support and to make connections. Research for the Arts Council estimated that these improvements to health save the NHS around £27.5million a year.

Reading is not just a leisure activity. For many people, the information and stories found in books – whether bought, borrowed from libraries, or shared between friends – can provide a lifeline.

In the words of Daisy Goodwin, introducing her book 101 Poems That Could Save Your Life, “there may not be a cure, but there is always a consolation”.


The Knowledge Exchange are a team of researchers and librarians based in Glasgow, who comment on and curate information on social policy.

You can follow us on Twitter to see what developments in public and social policy are interesting our research team. There may also be a few book-related quotes occasionally!

Throwaway lines: poets celebrate the “hideous beauty” of landfill and the unsung heroes of waste management


If you think poetry is a load of old rubbish, you might find some agreement in the unlikeliest quarters. Poets themselves have been finding inspiration from the items we discard, and from the people who make a living clearing up our trash.

In October, John Wedgewood Clarke published a book of poetry called Landfill, the result of a year-long residency at two Yorkshire rubbish sites. The collection explores what John calls the “hideous beauty” of places that most of us would rarely describe as poetic.

The residency had a profound experience on the poet. Appearing on BBC Radio 4’s Today programme, John described the experience of making his way through the landscape of trash as akin to walking on the moon. And he found that landfill sites have their own seasons, with a blossoming of fairy lights just after Christmas and an upsurge in lawnmowers in the spring. In autumn the dump was littered with pumpkins and glow-sticks.

The collection features poems both about rubbish itself and its effects. Newsprint turns the writer’s skin grey, and he finds himself wandering through a “palace of glistering cans”.

A rubbish dump is also a repository for stories. One of the site workers told John about poignant finds such as discarded war medals and photograph albums.

In recent years, there have been greater efforts to divert more and more of our waste away from landfill. Many of us are recycling waste products, and the idea of a circular economy is becoming a reality.

In spite of these efforts, John’s rubbish residency is a reminder of the sheer scale of landfill, and of its enduring nature. As he told the Yorkshire Post: “our waste doesn’t disappear, it is simply on its way to becoming geology.”

Unsung heroes

In Edinburgh, the city’s Makar, Christine de Luca, has also found poetic inspiration from an unlikely source. A visit to the Seafield Waste Water Treatment Works resulted in a poem called Gardyloo which describes a space-station of engines, pipework and pumps that transform effluent into a purified stream which flows with “the speed and sparkle of a Highland burn in spate.”

Later, Christine persuaded a selection of poets to celebrate other Edinburgh workers whose service for the city largely goes unnoticed or unappreciated. The result was a collection of poems called Edinburgh Unsung, now freely available on Edinburgh City Council’s website.

The subjects are varied, from chimney sweeps and environmental wardens to facilities managers at the Scottish Parliament and book dusters at the National Library of Scotland. Christine herself, more used to writing in praise of the great and the good, such as Robert Louis Stevenson and James Clerk Maxwell, contributed a poem celebrating Edinburgh’s refuse collectors. It describes their daily routine of waste collection and disposal as a kind of dance, with its own repertoire, rhythm and precision.

A strange beauty

Percy Shelley described poetry as “a mirror which makes beautiful that which is distorted”. Many would have thought it impossible to equate the workings of a waste water treatment plant with something beautiful. But, as Christine de Luca, John Wedgewood Clarke and many other poets have demonstrated, there is a strange beauty in the features and functions of the everyday. And if these poets can – even for a moment – shine a light on the people working to make our lives better, then that’s kind of beautiful too.


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Moving stories: how poetry is carrying the message about mobility challenges facing older people

Drones in the city: should we ban drone hobbyists?

A young boy flying a drone

By Steven McGinty

Drones are becoming an increasingly observable feature of modern cities, from tech enthusiasts flying drones in local parks to engineers using them to monitor air pollution. And there have also been some high profile commercial trials such as Amazon Prime Air, an ambitious 30-minute delivery service.

However, introducing drones into the public realm has been something of a bumpy ride. Although the Civil Aviation Authority (CAA) produces guidance to ensure drones are flown safely and legally, there has been a number of hazardous incidents.

For example, in April, the first near-miss involving a passenger jet and more than one drone was recorded. The incident at Gatwick Airport saw two drones flying within 500m of an Airbus A320, with one pilot reporting a “significant risk of collision” had they been on a different approach path. In addition – and just 30 minutes later – one of these drones flew within 50m of another passenger jet, a Boeing 777.

Videos have also been uploaded to websites such as YouTube, which have clearly been taken from drones – a clear breach of the CAA’s rules prohibiting the flying of drones over or within 150m of built-up areas. This includes events such as the Cambridge Folk Festival, a match at Liverpool FC’s Anfield Stadium, and Nottingham’s Goose Fair. Jordan Brooks, who works for Upper Cut Productions – a company which specialises in using drones for aerial photography and filming – explains that:

They look like toys. For anyone buying one you feel like you’re flying a toy ‘copter when actually you’ve got a hazardous helicopter that can come down and injure somebody.

Privacy concerns have also started to emerge. Sally Annereau, data protection analyst at law firm Taylor Wessing, highlights a recent European case which held that a suspect’s rights had been infringed by a homeowner’s CCTV recording him whilst he was in a public place. Although not specifically about drones, Sally Annereau suggests this decision will have far reaching consequences, with potential implications for drone users recording in public and sharing their footage on social media sites. The Information Commissioner’s Office (ICO) has already issued guidance for drones.

The CAA report that there were more than 3,456 incidents involving drones in 2016. This is a significant increase on the 1,237 incidents in 2015.

The response

Cities have often taken contradictory approaches to drones. Bristol City Council has banned their use in the majority of its parks and open spaces. Similarly, several London boroughs have introduced ‘no drone zones’, although the London Borough of Richmond upon Thames has a relatively open policy, only banning drones over Richmond Park. Further, Lambeth Council requires hobbyists to complete an application form “to ensure suitability”, a standard similar to commercial drone pilots.

There have also been several accusations of double standards as large commercial operators such as Amazon receive exemptions to CAA rules, in front of photographers recording events, hospitals delivering blood, and researchers collecting data.

Although cities have a responsibility to protect the public, they also have to ensure citizens are able to exercise their rights. The air is a common space, and as such cities must ensure that hobbyists – as well as multinational firms – can enjoy the airspace. Thus, it might be interesting to see cities take a more positive approach and designate ‘drone zones’, where hobbyists can get together and fly their drones away from potential hazards.


The Knowledge Exchange provides information services to local authorities, public agencies, research consultancies and commercial organisations across the UK. Follow us on Twitter to see what developments in policy and practice are interesting our research team. 

A moving story: how Idox’s new office in Glasgow became a piece of history

In September, the Idox Information Service moved into our new home. Along with our colleagues in the wider Idox Group, we relocated from the Scottish Legal Life Assurance Building in Glasgow’s Bothwell Street to the Grosvenor Building in Gordon Street, just a few blocks away.

If our previous office could be described in terms of “Grand Designs”, our new workplace is definitely about “location, location, location”. Situated directly opposite Glasgow Central Station, the Grosvenor Building really is in the middle of things.

And, just like our previous home, our new Glasgow office has an interesting and distinguished history. It was designed by one of Britain’s greatest architects – Alexander Thomson (often referred to as “Greek” Thomson because of his signature Graeco-Egyptian style).


From ecclesiastical site to commercial centre

The site was originally occupied by the Gordon Street United Presbyterian Church. In 1859, Alexander Thomson and his brother George persuaded the congregation to sell the church, and in its place they built a commercial property, with street-level shops and a warehouse on the upper floor.

The building’s façade bears the hallmarks of a “Greek” Thomson original, with his familiar ornate columns on the lower storeys. It was completed in 1861, but three years later, the warehouse caught fire and had to be rebuilt. After another fire, in 1901, the building was restored, but this time with a new superstructure on top of the existing warehouse.

 

This extension, designed by James Craigie, continued the classical theme, with elongated columns and twin baroque domes. But while some regard the additional layer as complementing Thomson’s theme, more critical observers believe that it detracts from his original vision.

Style and substance

The extension, however, was to become one of the most sophisticated meeting places in Glasgow. With a magnificent marble staircase sweeping up to a stylish restaurant, and function rooms containing stained glass windows and crystal chandeliers, The Grosvenor (which gave the building its present name) was a place to see and be seen. Later, when the staircase was removed, many couples who had celebrated their wedding receptions at The Grosvenor, bought up pieces of the marble as souvenirs.

Yet another fire, in 1967, put an end to fine dining at The Grosvenor, and for many years the building lay empty. Today, after an extensive refurbishment, The Grosvenor building is home to a suite of modern offices, although it retains its classical façade.

An architectural legacy

A fine building in its own right, The Grosvenor also has some elegant architectural neighbours, including the Grand Central Hotel, the Ca’D’Oro and another of Alexander Thomson’s masterpieces – the Egyptian Halls.

For a long time after his death in 1875, Thomson’s work was neglected, and even today the future of the Egyptian Halls remains in doubt. Elsewhere, both in Glasgow and beyond, “Greek” Thomson is becoming almost as well-known as that other celebrated Glaswegian architect, Charles Rennie Mackintosh. And it’s worth noting that the money raised from the sale of the Gordon Street site in 1859 went on to fund one of Alexander Thomson’s greatest buildings – the St Vincent Street Church.

It’s good to know that Alexander Thomson’s legacy is being preserved in The Grosvenor Building, and that the latest chapter in the story of Idox will be written into Glasgow’s architectural and social history.

Tourism – is it “killing neighbourhoods”?

deck chairs at the seaside

By Heather Cameron

Today is World Tourism Day (WTD), the aim of which is “to foster awareness among the international community of the importance of tourism and its social, cultural, political and economic value.”  (United Nations)

Commencing on 27 September 1980, WTD is celebrated each year with fitting events based on themes selected by the United Nations World Tourism Organisation (UNWTO) General Assembly. The theme for 2017 is the International Year of Sustainable Tourism for Development. The UNWTO says tourism can contribute to all three dimensions of sustainable development – economic, social and environmental – as well as the 17 UN sustainable development goals. It argues that in addition to driving growth, the tourism sector also improves the quality of people’s lives.

However, a recent wave of anti-tourism protests across Europe suggests some disagree.

Anti-tourism sentiment

Much of the focus of anti-tourist sentiment during the summer has been in Spain, where a record 75 million foreign tourists visited last year – up 10 million on 2015. Catalonia hosted more visitors than any other. Estimates suggest an extra 30 million people descended on Barcelona, where radical groups have been reported slashing tyres of rental bikes and a tour bus. The tour bus was also reportedly adorned with the slogan “tourism is killing neighbourhoods.

As the number of tourists has been growing exponentially, so too have the tensions over this surge, coupled with the impact of holiday lets on the local housing market and thus local communities.

Majorca has also experienced protests from citizens against mass tourism. Here concerns have been raised over the number of drunken visitors and the rental of apartments to non-locals, reducing the number of places for locals to live and driving up house prices.

Rising rents and the impact on the environment have been cited as of particular concern among local communities.

Social and environmental impacts

Such concern is by no means a new phenomenon.

A 2012 report on the impacts of tourism on society found that while tourism generates both wealth and jobs, it has also been seen to have negative impacts on socio-cultural values and environmental assets of host communities.

At the same time as bringing people from different backgrounds, cultures and traditions together, due to globalisation, it is argued, tourism has led to many communities losing their cultural identity and giving way to a ‘Disneyfication’ of their town or village.

And while tourism has contributed to the creation of national parks and protected areas, it has also been blamed for increased pollution. According to the United Nations Environment Programme (UNEP), the three main environmental issues of tourism are the depletion of natural resources, pollution and physical degradation.

It is suggested that the main problem emanating from these impacts is that the host community picks up the tab for any damages to the environment and local culture.

Tourism clearly generates a variety of consequences, both positive and negative. It is therefore something that requires careful management.  As the 2012 report concludes, “Tourism development should be part of an economic development and must be done in a manner that is sustainable.”

Sustainable tourism

The focus of this year’s World Tourism Day therefore seems particularly apt. As the World Travel and Tourism Council (WTTC) has highlighted, this provides a unique opportunity for travel and tourism to come together to address the challenges set out in the UN’s sustainable development goals, and for the sector to address the issues of climate change, physical degradation and disruption that leaders from both inside and outside of tourism consider to be of the highest priority.

Progress has certainly been made, as the WTTC has reported:

  • travel and tourism companies were 20% more carbon efficient in 2015 than they were in 2005;
  • the sector is on course to reach a target of cutting CO2 emissions by 50% by 2035; and
  • the sector is on course to reach the target of 25% reduction by 2020.

However, as the recent anti-tourism sentiment indicates, more needs to be done to manage growth in a sustainable manner.

Final thoughts

Sustainable planning and management is clearly important to ensure the long-term viability of the tourism industry. And as the sector represents 10.2% of global GDP and supports 1 in 10 jobs globally, it is too important not to get right.


If you enjoyed reading this, you may also like to read some of our other tourism-related articles.

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It’s a kind of magic: how green infrastructure is changing landscapes and lives

Daisies in Victoria Park sent in by Fiona Ann Patterson

Victoria Park, Belfast. Image: Fiona Ann Paterson

The greatest change happening to the face of our planet is the rapid growth of urban areas. Every ten years, an area the size of Britain is colonised by urban development, and by 2050 two-thirds of the world’s population will be living in urban areas. This urban growth is already having a profound impact: while cities occupy 2% of the world’s surface, they consume 75% of the Earth’s natural resources and produce 75% of global CO2 emissions.

Last month’s Central Scotland Green Network (CSGN) forum in Edinburgh explored how green infrastructure projects can help cities and towns repair the damage of urbanisation, while making urban areas more healthy and prosperous places for the people who live there.

The importance of green infrastructure

Green infrastructure includes elements such as parks and gardens, woodland and wetlands, canals and cycle paths. It’s a natural life support system that can play a key role in helping urban areas adapt to and mitigate climate change.

Three projects showcased at the CSGN forum admirably demonstrated how green infrastructure can benefit the environment, the economy, large cities and local communities.

Milan: building forests in the sky
Francesca Cesa Bianci, senior architect at Stefano Boeri Architects in Milan described a ground-breaking project in her city, called Bosco Verticale – the Vertical Forest.

She explained that, while urban growth cannot be stopped, it is possible to build cities more in harmony with nature. The Vertical Forest project is a response to this challenge.

Almost 800 trees and 5000 shrubs have been planted on the balconies of two residential towers built on a brownfield site in central Milan. The result is visually striking, but even more outstanding is the greenery’s environmental impact. The two towers absorb 30 tons of CO2 per year and produce 19 tons of oxygen a day. Noise and heat are also reduced and the buildings now provide habitat for more than 20 species of birds.

The Bosco Verticale idea is now spreading beyond Italy, with similar projects in Albania, Switzerland and China. Some municipalities in China are also exploring the idea of entire cities composed of vertical forests – which could bring significant benefits to urban areas where air pollution is a hidden killer.

Belfast: telling a different story

East Belfast is an area of multiple deprivation, with some of the worst levels of physical and mental health in Europe, low educational attainment and a deprived physical environment. The 2014 edition of the Rough Guide to Ireland warned readers that it was “inadvisable” to visit the area.

That scenario is now changing, thanks largely to a green infrastructure project. Wendy Langham, Programme Manager for the EastSide Partnership, outlined to the CSGN forum how the Connswater Community Greenway  (CCG) is changing lives and changing the way people think about the area.

Wiggle-8713

Connswater Community Greenway Image: EastSide Partnership, Belfast

Funded by the Big Lottery Fund, Belfast City Council and the Northern Ireland Executive, two major phases of development have created a 9km linear park with 16km of walking and cycling routes, 30 new or improved bridges crossing over three rivers, and works to deliver elements of Belfast’s Flood Alleviation scheme and improve water quality.

An ongoing assessment of the project has estimated the potential economic return of the CCG to be up to 14 times the investment. The flood alleviation investment of £11.7m has saved an estimated £54.7m.

The study also highlighted the wider benefits of the project:

“We have shown that environmental interventions, such as the Connswater Community Greenway, could be a cost-effective way to increase physical activity levels, prevent major chronic diseases and decrease healthcare expenditure. In addition, the Greenway may have benefits beyond health such as reductions in traffic and carbon emissions, crime and improvements in safety.”

The project has been keen to tell a different story about East Belfast from the negative narrative so long associated with the area. Celebrating local heroes, the project has developed a public square named in honour of author C.S. Lewis, while a Van Morrison music trail has attracted locals and tourists to the area.

Wendy explained that the project is far from finished, and has ambitious plans for the future. She concluded with a quotation from Michelangelo that captures the spirit of the project:

“The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark.”

Copenhagen: connecting people with nature

For many years, the Danish capital has been the envy of cyclists the world over. But now, the city’s well-developed network of on-road cycling routes is being supplemented by a new set of ‘green cycle routes’. Winding through parks, open spaces, woodlands and other habitats, the new paths will give cyclists and pedestrians safe and enjoyable access to nature.

Niels Jensen, traffic planner with the City of Copenhagen, explained that the first of these green cycle routes opened in 2012, and a further 23 routes are planned, covering an area of over 100km. One of the routes connects central Copenhagen with the suburban town of Albertslund, 22 km outside the city, while another follows the course of an abandoned railway line.

Albertslund Bikeway

Albertslund Green Cycleway. Image: Soren Rud/LifeExhibitions. Further information – Copenhagen Green

Niels acknowledged that the investment in the project is significant – €20.7 million, But Copenhagen believes the benefits are worth the money,with more non-cyclists – including children – taking to bikes, using safe, direct and unpolluted connections. Since 2012, the first two routes have experienced a growth in the number of bicycle users of 61% and 34% respectively. The project expects to see a 25% increase in cycling traffic by 2025, advancing Copenhagen’s ambition to be the best cycling city in the world.

Conclusion

In her keynote speech to the CSGN forum, Scottish Government minister Roseanna Cunningham described the transformation achieved by green infrastructure as “magical”. She highlighted the examples of a project that will transform a landfill site in Glasgow into a community woodland, and another programme to improve mental health by bringing people into contact with woodlands and forests.

These projects, and those showcased during the CSGN forum demonstrate that our urbanising world need not be a concrete jungle, and that the benefits of green infrastructure go far beyond its face value.

Orangefield Park Celebrations

Orangefield Park, Belfast Image: EastSide Partnership, Belfast


Further reading on green spaces in our blog