The dash from cash: can public transport providers balance the needs of staff and customers?

One of the unexpected repercussions of the coronavirus outbreak has been an increased use of card, mobile and contactless payments instead of cash. Concerns about handling money during the pandemic have prompted shops and public transport services to encourage customers to use contactless payment methods. However, many people relying on public transport to access work and health services have no alternative but to use cash.

A brief history of contactless payments

Contactless payments include credit and debit cards, key fobs, closed loop smart cards and other devices, including smartphones. These applications use radio-frequency identification (RFID) or near field communication (NFC) for making secure payments. An embedded circuit chip and antenna enable consumers to make a payment by holding their card or device over a reader at a point of sale terminal.

The first contactless payment was made available in the United States at the end of the 1990s. In the UK the first contactless cards were issued in 2007.

The UK’s public transport contactless revolution began in 2014, when it became possible to access London’s Tube network, Docklands Light Railway (DLR), London Overground and most National Rail services using only a bank card. By 2019, payments with contactless bank cards or mobiles made up 60% of all Tube and rail pay-as-you go journeys in London. Public transport authorities elsewhere in the UK have followed London’s lead.

The move towards cashless payments

Even before the current public health emergency, cash payments in the UK were in decline. In the past few years, there has been a shift towards the use of debit cards, while contactless payments have soared:

  • in the ten years up to 2019, cash payments dropped from 63% of all payments to 34%;
  • in 2017, contactless payments increased by 99% to 4.3 billion;
  • in the same year, 3.4 million UK consumers managed their spending almost entirely without using cash.
  • by 2028, forecasts suggest that fewer than one in 10 UK consumer payments will be made using cash.

The emergence of chip and pin, contactless cards, digital wallets and mobile apps has made many aspects of our lives much more convenient, notably when paying bills, purchasing goods and using public transport.

But although more and more people are moving away from cash payments, 2.2 million people rely almost wholly on cash – up from just 1.6 million in 2014. A Bank of England review in 2019 found that around eight million people  would find life “near impossible” without cash.

How Covid-19 is changing public transport

With high numbers of people in confined spaces and a large number of common touch points such as handrails and ticket machines, buses and trains are potentially high risk environments for Covid-19 transmission. At the same time, public transport is critical for sustaining the economy, and ensuring that people have access to shops, services, work and health care.

Public transport authorities around the world have been responding to the emergency in a number of ways, including increased disinfection and sanitisation, and encouraging physical distancing between passengers. Another key measure adopted by public transport bodies has been an acceleration away from cash payments and towards contactless and mobile ticketing.

While some bus operators have announced that they will no longer accept cash payments, others have warned that drivers could face disciplinary action if they refuse cash. Earlier this year, the trade union representing bus workers called for the abolition of cash payments on all UK buses to reduce infection rates among drivers.

Serving the ‘unbanked’

A recent webinar organised by Intelligent Transport explored the implications of the coronavirus public health emergency for public transport. One of the key points was that public transport operators now need to maintain a balance between protecting their staff while meeting the needs of passengers who may have no alternative but to make cash payments.

The webinar heard that there is a growing sense among public transport operators of a shift in perception concerning cash payments as a result of the global pandemic. However, cash payments remain vital for the 1.3 million UK adults who do not have a bank account (the ‘unbanked’), many of whom are on low incomes. Contactless cards may be unaffordable for lower-income passengers, while many unbanked passengers worry that contactless credit cards could lead to accidental overdraft.

As the webinar noted, public transport providers have been trying to overcome these obstacles. Some have continued to accept cash payments, while others have offered passengers their own prepaid cards that can be topped up with cash in shops or transport stations.

Final thoughts

It’s likely that public transport authorities will continue the drive towards cashless and contactless payment. Lower maintenance costs, speed and flexibility are some of the advantages provided by contactless applications, and transport companies can also benefit from the data on transport usage generated by electronic payment systems.

However, the migration from payments using physical money risks leaving over a million UK citizens behind. In the ‘new normal’ for a world living with the coronavirus, transport organisations will have to find innovative ways to balance the safety of their staff with the needs of their passengers.


Further reading
Articles on public transport on The Knowledge Exchange blog

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Coping with covid: supporting autistic children through and beyond lockdown

The measures put in place to reduce the spread of coronavirus (COVID-19) have impacted almost every aspect of our lives – from our contact with family, friends and loved ones, to how we work, eat, shop, relax and learn.

Adapting to and living with these new measures has been universally challenging.  For autistic people, the changes to daily life associated with the COVID-19 outbreak present a number of additional challenges.  In this blog, we are going to discuss some of these additional challenges, with a particular focus on autistic children and young people.  We also highlight some available supports.

Change of routines

A key feature of autism is the desire to follow certain routines and/or avoid unexpected or unpredictable events. Thus, adjusting to the changes caused by COVID-19 poses particular difficulty for many autistic people, for whom changes to routine may cause additional anxiety, distress and in some cases, emotional overload.

Other autistic people may be distressed because of the lack of structure their day now has – being unable to tell one day from the next, when there are no defining characteristics, can feel particularly disorientating.

Scottish Autism have produced guidance for autistic people and their parents/carers on helping to maintain a routine and the reasons why this is important.  They explain that not only does maintaining a routine provide a sense of security and stability, it can also help to provide a sense of calmness, support emotional self-regulation and encourage health and positive habits.

Many autistic children already use visual schedules and/or calendars to let them know what is happening and what to expect next.  These can be helpful in the current circumstances to help children adapt to new routines at home, and bring some sense of predictability and control to their changed lives.

 Being at home

Another change that COVID-19 has brought about is that more people within the household are at home than is typical – for example, one or both parents/carers may be working from home, along with any siblings/other householders who are usually in education or work.

This may be present challenges for autistic people both in terms of the change to routine and also in terms of sensory issues (e.g. noise).  For example, the household being busier than usual may be more challenging for autistic people as they will subsequently have less time and/or space to themselves, which may be needed in order to self-regulate and/or avoid sensory overload.

Special interests

Many autistic people have special interests that form a large part of their daily routines, and may play a key role in enabling them to relax, self-regulate and recover from sensory overload.

The coronavirus ‘lockdown’ has prevented most outdoors activities from taking place.  Thus many autistic people may have found that their special interest is no longer open to them – from train spotting to bird watching.  The removal of this activity from their life may be experienced as particularly distressing, and make self-regulation more difficult.

School closures

The widespread closure of schools means that many parents of autistic children have found themselves responsible for educating their child at home.

Educating children at home under these new circumstances is challenging for all parents.  However, for parents of autistic children, it presents additional challenges.

Many autistic children require additional support with their learning, and may experience difficulties sustaining concentration.  Autistic children may also have additional support needs such as dyslexia or dyscalculia, which may require the use of specific approaches and/or learning aids.  This presents additional challenges for learning in the home environment for parents that are unaccustomed to providing a full time education for their child.

In school, many autistic children receive additional support in class either in a 1-2-1 or in a small group lesson from practitioners skilled in addressing these additional needs. Replicating this level of support at home is of course challenging for parents who may not be familiar with the techniques used, or skilled in their use.  They may also struggle to provide the necessary 1-2-1 support if they are also expected to work from home themselves, or have other children to care for.

Concern about their child being disproportionately affected by school closures without the skilled support that they receive in schools may also add considerable stress.  For example, the United Nations has recently noted in a briefing paper that children with disabilities and special needs are among those most dependent on face-to-face services and are least likely to benefit from distance learning solutions.

As well as adequately supporting special educational needs, there are also challenges in relation to an autistic child’s ability and/or willingness to undertake schoolwork at home.  Some autistic people have difficulties with what is termed ‘flexible thinking’. This may include, for example, the ability to see something in a new way. Autistic children may be more likely to have a fixed perception of home as distinct from school.  Thus, it may be more difficult for autistic children to accept and adapt to schoolwork being done at home.  Similarly, they may not readily accept the notion that their parent or carer is now also their ‘teacher’, particularly if this person is usually relied upon as being their primary source of comfort and safety when distressed.

Accessible home learning

While this is without a doubt a difficult situation for both autistic people and their parents/carers, the good news is that there is an increasing amount of support and sources of advice available to help support autistic people to adapt and respond to the ‘new normal’ that the coronavirus pandemic has created.

On Twitter, the #accessiblehomelearning hashtag has been trending, with people sharing lots of home learning ideas and support for parents and carers, including tools to support individuals with dyslexia and/or reading and writing difficulties.

Lucy Chetty, Head Teacher at New Struan School has also shared her top tips on education at home.  She notes that different young people will experience the changes to life differently – some will enjoy having more control over their day outside of school, whereas others will miss the routines that they are used to.

According to Lucy, happiness and fun is a key aspect of learning. Thus parents and carers should try to find something that interests and motivates their individual child special interests may be of particular help in this regard.

On a practical level, ensuring clarity is hugely important.  This includes providing clear instructions, and setting out a clear beginning, middle and end to the activity.  Also recommended is ‘chunking down’ activities into smaller pieces so that there are regular breaks, and the use of visual strips and/or timers to help illustrate how long an activity will last.

 Re-opening schools

As we look ahead to the future, there are a number of critical issues that need to be considered to support autistic children and/or adults to transition back out of lockdown.

Transitioning back into the school environment will be challenging for many autistic children, particularly those that have previously found it difficult to attend school, and/or have experience of ‘school refusal’.  For many autistic children, successful school attendance has required a great deal of input from teaching and support staff, parents and the child themselves. This is because the school environment is often experienced as being particularly challenging for a number of different reasons – for example, sensory issues (e.g. noises, smells, lighting), difficulties with processing information, and/or social communication challenges (social skills, etiquette, etc).  Many autistic children also experience heightened levels of anxiety, which is exacerbated by the school environment.

Many autistic children will need additional support with the change of routine back to school days and hours, and also with their anxiety levels – particularly if they have concerns about catching and/or spreading the virus, or if other people within the school are perceived to be ‘not following the rules’.

Additional support for transitioning back into school will be particularly important if the new school environment looks significantly different to that which the child is used to as a result of social distancing measures – for example, by attending different hours or days at school, or having different classroom set ups to allow for social distancing – both of which are options currently being considered by the Scottish Government.

Transitioning out of lockdown

In recognition of the difficulties facing many autistic people and their parents and/or carers, the Scottish Government recently announced new funding to help provide additional support in the form of an extended helpline run by Scottish Autism, and the creation of online social support groups by the National Autistic Society Scotland. 

Researchers at UCL Institute of Education are also currently conducting research into the experiences and needs of parents and carers of autistic children during the pandemic, which will hopefully help inform how they can best be supported as we transition out of lockdown and into the future, where we learn to live alongside coronavirus.

In Scotland, the Education Recovery Group is currently exploring options for stabilising the education of pupils with additional support needs as “an early priority”.

While there is still a degree of uncertainty about how and when lockdown will be eased across the UK, what is certain is that the easing of lockdown – whenever it happens – will present additional challenges for many autistic people and their parents/carers. Listening to the voices of autistic people and their parents and carers will be hugely important if they are to be successfully supported in this transition.


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Food for thought: is Covid-19 a watershed moment in the fight against food waste?

Image by OpenIDUser2 via GFDL

Image by OpenIDUser2 via GFDL

Much has been said about the reduced air pollution levels during the coronavirus lockdown as a result of the drastic reduction in travel but what about the impact other sectors are having as a result of recent changes? With eating out not currently an option, more of us are tucking in to takeaways as an alternative, which has had an impact on food waste.

Food waste in restaurants rises but waste at home is on a downward trend

New research released by Just Eat and the Sustainable Restaurant Association (SRA) has found that “fluctuations in demand and unpredictable ordering patterns” have led to a slight increase in food waste generated in takeaway restaurants during lockdown. According to the analysis, food waste from restaurants has risen from an average of £111 to £148 per week per restaurant. This means food waste has increased from 9% of all waste to 10%, since pre-lockdown – which equates to a £16.7m rise for the sector as a whole during lockdown.

As well as the variations in demand and unpredictability of ordering patterns, the survey found that disrupted supply chain and business models also had an impact on waste. Almost half (45%) of the restaurants surveyed said they throw most food waste in the bin, which is not good news for the UN target of halving global food waste by 2030.

On the flip side, however, consumers have seemingly become more aware of the food they waste at home and are now wasting less of their takeaway, down from 9% on average to 7.2%. The research estimates that, as a result, households have saved an average of £3.2 million per week during lockdown which adds up to £22.4 million all together.

Over half (59%) of consumers say that they have a greater oversight over how much food is wasted since Covid-19. And there is also agreement that food shortages have heightened awareness of food waste, with 84% agreeing that: “Stockpiling and empty supermarket shelves showed me how important it is to make the most of what we have”.

Changing behaviours and attitudes to food waste

Another recent survey conducted by the Waste and Resources Action Programme (WRAP) of more than 4,000 participants found that almost a third of consumers said they were cooking more creatively while staying at home, while 30% have started saving leftovers. As a result of these new behaviours, the research shows that the public are throwing away a third less in food waste when compared to the average across 2018-2019, across four key products – bread, milk, potatoes and chicken.

Other changes in consumer behaviour and attitudes during lockdown, highlighted by the research include that:

  • 63% are shopping less often
  • 59% are buying more to create more meals at home
  • there has been a shift to more fresh produce and long-life products and less pre-cut veg, salad packs and ready meals
  • almost half (47%) are checking their cupboards more often before shopping, and 45% their fridge
  • 37% have been organising the food in their cupboards and the fridge
  • around 9 in 10 agree that “food waste is an important national issue” (87%) and that “everyone, including me, has a responsibility to minimise the food we throw away” (92%)

This shows there has been a small but significant change in attitudes towards food waste, according to WRAP, as this represents a 23% increase since November 2019 in the number of citizens that strongly agree with the above two statements.

Sustaining such behaviour and attitudes post-lockdown could certainly help in the fight against food waste, something the UK is already on target with.

Progress in reducing food waste

Indeed, before the current crisis, the UK had been making good progress in reducing food waste according to data from WRAP, with total levels falling by 480,000 tonnes between 2015 and 2018 – the equivalent of 7% per person and a reduction in emissions of 7.1 million tonnes CO2e.

The data shows there was a 27% reduction in food waste between 2007 and 2018, which has saved 1.7 million tonnes of food waste, equal to £4.7 billion. There was also an increase in the number of people that see food waste as an issue, rising from 26% in 2015 to 69% in 2019.

It is clear from the figures that we are moving in the right direction to meet both national and international targets on food waste, and that the current crisis has accelerated this, at least in the short term.

Final thoughts

It has been suggested that the current health crisis could perhaps be a catalyst for lasting air quality improvements. Could it also be a catalyst for a food waste revolution? The report from WRAP suggests it could be:

“This could be a watershed moment in the fight against food waste. There is a unique opportunity to embed these good habits into a ‘new normal’ – a culture which values food and reaps the maximum benefit from it. This makes good financial sense, at a time of economic uncertainty, but will also deliver significant benefits for the planet.”

Of course, the report also acknowledges that there are a range of behaviours that may require some level of support post-lockdown (particularly when citizens once again are more time-pressured). Similarly to the issue of air pollution, there will be a need to maintain certain changes and for new ways of thinking around tackling climate change across sectors when we once again shift focus back to the enduring climate emergency.

One thing is for sure, while we may begin to breathe more easily in the UK’s urban areas, it is no time to take our eye off the ball when it comes to tackling carbon emissions.


If you enjoyed reading this, you may be interested in some of our other recent posts related to food waste:

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Can the arts recover from coronavirus? (part 2)

The first part of this blog series looked at the impact the coronavirus has had on the arts sector so far, and at the help being offered to alleviate it.

In social isolation, many people turn to art for entertainment and comfort and as a means for connecting with others, and the importance of the arts for wellbeing becomes increasingly apparent. Despite the huge strain the sector is under, its organisations and professionals are finding innovative ways of overcoming the challenges they face, to continue creating and engaging with the public.

How is the sector responding?

With venues closed and in-person events cancelled, the arts have moved online, and the sector is essentially undergoing an imposed digital shift.

Galleries and museums across the world have digitised and moved online, allowing the public to explore their collections virtually, and often for free. Several galleries have been experimenting with virtual reality platforms, allowing them to arrange and display their collections as they would onsite. The Getty Museum in California has even made its collections available via “Animal Crossing”, allowing gamers to view and display artworks from the Getty on their own virtual islands.

Theatres and performing arts companies have responded to the crisis by making performances available for free via streaming platforms. London’s Royal Opera House have been streaming free opera and ballet performances, Shakespeare’s Globe theatre has made a large collection of its recorded stage productions available for free, the English National Ballet have been offering remote ballet lessons, and the National Theatre have made a collection of its productions available through YouTube.

Artists, like many people, are working from home. Well-known artists including Anthony Gormley, Grayson Perry, David Hockney and Tracey Emin have been sharing their work during lockdown using social media.

Musicians have also been using social media and streaming platforms to share performances and collaborate with one another. New music has been created in response to the pandemic, and many artists have participated in live stream events to raise money for music venues which are at risk because of the crisis. Major global broadcast events such as ‘Together at Home’ have included performances from well-known artists like Lady Gaga and Elton John, to raise funds for frontline workers and the World Health Organisation.

By going digital, the arts sector is successfully keeping the public engaged, but concerns have been raised about the sustainability of this new model where most content is being offered for free, and there is uncertainty about how the public will choose to consume arts and culture in a post-coronavirus world.

What is needed going forward?

Despite the funding efforts and the hard work of the arts sector, as social distancing continues, concerns are growing about how the sector will withstand the financial pressures as the crisis moves into its next phase. As the emergency funds offered by Arts Council England (ACE) are quickly running out, their CEO Darren Henley has emphasised that ACE simply do not have “the resources needed to secure the income of individuals or the future of shuttered organisations through an extended lockdown, nor the ability to support the costs of reopening”. He argues that finding a solution going forward will require close engagement between government and arts organisations.

A recent letter, written by the Creative Industries Federation (CEF) and signed by 400 of the UK’s leading artists, has warned that the UK is in serious danger of becoming a “cultural wasteland” despite the funding that has been offered so far, and called for urgent funding from the government to support creative industries.

The Culture 2030 Goal Campaign have argued that the arts and culture sectors are “too often compromised in budget allocations”, and have called on governments to take immediate action to protect the sector which will play a fundamental role in helping communities to recover from the crisis. This argument has been echoed by United Cities and Local Governments (UCLG), who have also emphasised the vital role of arts and culture in making sense of the world post-crisis.

Hans Ulrich Obrist, the artistic director of London’s Serpentine gallery, has argued that a multimillion-pound public arts fund is needed, similar to the programmes offered by Franklin D Roosevelt to support the arts during the Great Depression.

Final thoughts

The arts are finding ways to adapt, create, and innovate during the coronavirus crisis, despite serious financial strain. Arts professionals recognise that the sector has recovered from crises before and will find a way of doing so again. It has also been argued that the crisis has given the sector a chance to slow down, reset, and develop a more sustainable way of working together in the future. ACE have pointed out that, while the hardest part may be yet to come, they now have “an emerging sense of what the months ahead may look like and a chance to prepare”. Like most other sectors and areas of society, the arts will move into its own “new normal”, but just what that will look like remains to be seen.

Part one of this blog post was published on Monday 11 May.

Further posts on our blog concerning the arts and culture include:

Can the arts recover from coronavirus? (part 1)

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No part of society or the economy has been untouched by the coronavirus outbreak, but as the situation develops globally, it has emerged that the arts, culture, and heritage sectors may be among the hardest hit. Organisations and individuals are working hard to adapt and deliver art in more creative ways than ever, but there is real concern about the lasting effects the pandemic could have on the cultural and creative industries, and the extent to which they will manage to recover.

The impact of coronavirus on the arts, culture and heritage sectors

Back in March, the UK government’s implementation of lockdown and strict social distancing measures led to the sudden and indefinite closure of cultural spaces such as theatres, museums, galleries and cinemas, and the cancellation or postponement of pretty much all events, performances, and festivals across the country. This suspended the usual operations of most cultural institutions, leading to uncertainty and potentially devastating financial losses for those working in the sector, particularly freelancers.

Many involved in the creative industries have expressed concern about financial sustainability, and about how a crisis like this may deepen the sector’s existing inequalities. In the UK, the creative industries employ around two million people, and approximately a third of these are freelancers – the group likely to be the hardest hit by the cancellation of events and projects.

The cancellation of summer festivals and gigs has particularly affected freelance musicians, comedians and performers who often rely on the festival circuit for a substantial proportion of their income.

On top of the immediate financial concerns, artists have expressed worries about the effect of the coronavirus on their visibility, as long-planned projects grind to a halt.

A recent report published by the Arts Council of Northern Ireland estimated that the average loss of earnings for individuals in Northern Ireland’s arts sector was £3,756 between March and May 2020, and the total income loss for organisations was approximately £3.97 million during the same period. Arts Council England have been conducting similar research to gauge the impact of the crisis on the arts sector in England, and are expected to publish their findings soon.

A series of recent webinars delivered by OECD addressed the impact of the coronavirus crisis on museums, and the wider cultural and creative sectors. Museums are at immediate risk due to the dramatic reduction in revenue and charitable donations, and the livelihoods of their staff and freelance professionals are in jeopardy as a result. The loss of income across the wider arts sector has the potential to wipe out a significant proportion of its creative framework. In the longer term, museum ecosystems may be seriously damaged by the loss of smaller creative companies and professionals, on whom museums rely for creative outputs. OECD also warned that the sudden withdrawal of museums from local development projects could have a lasting negative impact on their local communities.

Similar concerns are raised in the Arts Council of Northern Ireland report, which emphasises that the suspension of public classes, workshops, community outreach initiatives and work within schools, usually provided by arts organisations, is likely to have a profound impact on Northern Ireland’s local communities and place vulnerable people at risk.

What is being done to help?

Across the UK, emergency funding programmes have been launched to support organisations and individuals at risk.

Arts Council England has offered £160 million of emergency funding (almost all of its reserves), to protect England’s arts, museums and libraries. The funding package aims to support individual creative practitioners, as well as organisations at risk. As part of this programme, they are continuing to fund their existing National Portfolio Organisations, even where agreed projects cannot go ahead.

Arts Council Wales has allocated an initial £7 million to an urgent response fund, with the hope that  funding will increase through collaboration with other trusts, foundations, and charities who are able to contribute. Arts Council for Northern Ireland has combined £500,000 of their own funds with £1 million from the Department of Communities to create an emergency fund for artists and creative organisations.

Creative Scotland have launched three new emergency funding programmes, as well as guaranteeing that all previously committed funding awards will be honoured regardless of event cancellation. They have also encouraged recipients of their funding to honour their pre-existing agreements with artists and freelance professionals.

Businesses and employees in the sector are receiving support from the government’s furlough scheme, and freelancers can apply for government grants as part of the Self-Employed Income Support Scheme.

A variety of independent funding schemes have also been set up by charities and non-profit organisations across the UK to support organisations and individuals.

What next?

The arts sector is in serious danger as a result of the coronavirus crisis. The assistance on offer has the potential to help individuals and organisations to stay afloat for the time being, but as lockdown persists and social distancing measures seem set to continue for the foreseeable future, there are already concerns that the funding on offer at this stage is not going to be enough. The second part of this blog series will consider how the arts sector is responding to the crisis, and what is needed to help its recovery going forward.


Part two of this blog post will appear on Wednesday 13 May.

Further posts on our blog concerning the arts and culture include:

The three keys to successful home working

wfh

by Scott Faulds

Over the past few weeks, we have all had to make massive changes to the way we live our lives in order to protect ourselves and those around us from Coronavirus. From the closure of gyms to the socially distanced queues outside of supermarkets, it really is impossible to imagine a single aspect of our daily lives that has not been altered in some way. Until a viable treatment or vaccine is found, it appears that we will need to get used to this, “new normal”, with social distancing measures likely to be in place for the foreseeable future. As a result, many of us are now coming to terms with working from our homes for an indefinite period of time.

The sudden shift from working in an office to working from home has required many of us to quickly adapt and get to grips with new ways of working, such as conducting meetings virtually via Zoom. A survey conducted, during the first two weeks of the UK’s “lockdown” by the Institute for Employment Studies, has found that workers who are new to working from home are more likely to be experiencing poor mental health and 50% of those surveyed are now no-longer happy with their work-life balance. Additionally, the survey revealed that a majority of workers are concerned that they are no longer getting enough exercise and have reported a variety of new physical health issues, such as loss of sleep; back/neck pain; eye strain and headaches. 

The issues raised in the Institute for Employment Studies survey are concerning, especially when it is not clear when we will be able to return to our places of work. Therefore, it is vital that we consider what actions we can take to ensure that we are able to successfully work from home, without compromising our physical and mental health. 

1. Routine

Although working from home can be challenging there are some benefits, such as significantly shorter commutes to the office, which allows us to have a little bit longer in bed. Even though it may be tempting to get up at a different time each day and get straight to work, this irregularity in your normal day-to-day routine may be having a negative impact on your mental wellbeing. 

Research has shown that sticking to a daily routine can help to reduce stress and alleviate anxiety. Therefore, even though we may no longer have as long a commute to the office, ensuring that you are waking up and getting ready for work at a regular time each day, can help to put you in the right mindset to have a productive day. 

Although it might seem like a good idea to stay in your pyjamas all day, getting dressed for work (even putting on informal clothes) helps us to psychologically prepare to start our working day. Consequently, getting changed back into comfy clothes at the end of the workday can have the opposite effect and help us enter a more relaxed state of mind. The simple act of changing our clothes can help to create a mental separation between work and home, which is important when our physical environment remains the same.

2. Breaks

Ensuring you have a good routine is clearly important when working from home. However, being sedentary and staring at a computer screen all day can negatively impact your physical and mental health. Taking regular breaks, even just to make a cup of tea, can help to break up the monotony of the working day. Research has shown that frequent short breaks are more beneficial than less frequent ones, and can improve your overall productivity. In particular, it is important not to eat lunch at our desks, as research by the University of Surrey has found that food eaten whilst you are distracted does not fill you up and can lead to overeating.

Although our morning commutes may sometimes be annoying, they did at least ensure that we were leaving the house once a day. Breaking-up your working day by doing some exercise, such as going for a short walk or following an online exercise class, can help to improve your mood. Regular exercise has even been proven to boost the body’s immune system.

3. Boundaries

Undoubtedly, working from home does involve some degree of boundary blurring between our places of work and our homes. For many this has translated into working longer hours and feeling less rested and more anxious throughout the day. As previously discussed, the physical act of getting ready and commuting to work allows our brains to shift from “home” to “work” mode. Setting out clear boundaries regarding when, where and how we work is vital to maintaining our wellbeing and maximising our productivity.

For example, although it may be tempting to work from your bed or couch, these areas are predominantly associated with relaxation. Blurring the lines between work and home in these spaces may reduce your productivity when you are trying to work and prevent you from relaxing when work is over.

Additionally, working from your bed or couch may cause you physical health problems. If you have to sit in front of a computer for an extended period, the NHS advises that you should be sitting in a chair which supports your lower back, your feet should be on the floor and your screen should be at eye level.

Final thoughts

Working from home for an indefinite period of time may not be ideal, however, it is vital in order to stop the spread of the Coronavirus. During this period of uncertainty, it is important that we look after our physical and mental health and recognise the ways in which we can improve our “new normal”.

Although it may be tempting to work from the couch in our pyjamas, research has shown that in order to maintain our wellbeing, it is vital to retain a sense of division between our home and work lives. Therefore, we can protect our wellbeing and ensure we remain productive through following a regular routine, taking frequent breaks when required and ensuring there are clear boundaries in place between home and work.

If you require any advice regarding how to work from home, you can find useful resources at ParentClub.Scot and on the NHS website.


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Living life in full colour: exploring the relationship between colour, design, behaviour and emotion

Seeing red…. green with jealousy….. feeling blue. Associating colours with emotions is not new, but increasingly, psychologists are being asked to explore the relationship between colour, emotion and its impact in a number of different settings, including learning in classroom settings, the design of the built environment, including work spaces and travel hubs, and improving wellbeing as a result.

Colour is a powerful tool. It can be used to get attention, enhance clarity, establish a code, label and differentiate items, as well as to influence behaviour or learning outcomes. For example in schools we are often told to use blue or black ink. Red ink is supposed to be used by teachers to correct assignments, notebooks, and class work. This is a deliberate tool to draw our attention to the mistake we make, designed to help enhance our learning outcomes, in the sense that by drawing attention to the mistake we will remember not to repeat the points highlighted.

“Bad” and “good” colours

Studies have disagreed on how exactly our association between colour and emotions develops. Some have suggested it is an instinctive reaction, something primal which suggests to us that things that are red in colour are dangerous or negative, while blues and yellows signal happier less aggressive colours.

However, others have suggested that the connotations we associate with colour are learned, albeit from a very young age. We associate some colours as being “good” and others as “bad” and this impacts how we interact around them in spaces like classrooms and workspaces. The meaning of colours is culturally-specific and differs around the world in different societies and groups.

However, a third view is that colour theory is much more complex than simply yellow = happy and blue = sad. Colours can have several meanings, and can encourage an audience to feel or act in certain ways depending on when and how they are used, and in some instances depending on personal experiences which people link to specific colours. This is the reason why the literature on colour is so contested; in many instances it blurs the boundary between our instinctive associations of colours and those associations we create ourselves through experiences.

Image “Harvey_Nash_13″ by K2 Space is licensed under CC BY 2.0

How colours are impacting on the design of our spaces

Knowing how colour can affect behaviours is informative for designers and psychologists in a number of environments, including in schools, offices or hospitals. In a learning context, such as in a school using “engaging” hues (warm colours such as red, orange, and yellow) to prevent learners from getting bored, and passive hues (cold colours such as green and blue) to keep learners calm can help with learning, but getting this balance right is important.

A number of studies have looked at the impact of classroom design, including use of colour on the learning and behavioural outcomes of both neurodiverse, and neurotypical children, with many emphasising that overstimulation, particularly of young children through excessive use of bright colour can create a disruptive classroom environment and make it difficult to encourage concentration and staying on task. However, some colour in specific areas of the classroom is good to help with engagement and stimulation.

Similarly, colours have been used by architects and designers in their choice of building material or building design to help encourage feelings of calm or reflection. This is particularly the case in transport hubs like airports and in hospitals or care facilities. Using fresh and calming colours which relate strongly to nature is also a technique used by office designers to help create the feeling of open calm and fresh spaces to help improve working environments and improve productivity.

The design of the built environment and how “green” and “blue” features which incorporate natural materials (green spaces and water have a positive impact on mental and physical wellbeing) has been widely discussed by planners and architects. The evidence generally supports the view that the inclusion of green spaces, promotes health and wellbeing across the life course. This combination of colour and the integration of nature into spaces is being used increasingly in the design of buildings and  in master planning for large urban projects.

Final thoughts

Colour and emotion both play important roles in our capacity to learn and be productive. The association between colour and our emotions and actions is complex and a source of disagreement for some psychologists. Colour has been found to affect how people feel both psychologically and physically. Understanding how colour and emotion relate and how colour can be used to change environments to encourage particular feelings of calmness or concentration, particularly in schools and workplaces is something that will be further explored by designers.

Colour should be understood as part of a wider “toolkit” used by designers and architects to ensure that we are building better places that create environments which support and promote wellbeing, encourage positive emotions and create more effective spaces for us to work, learn and interact in.


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The economic impacts of the coronavirus outbreak: what the experts are saying

While the coronavirus outbreak is first and foremost a public health emergency, the economic damage caused by the pandemic is also a huge concern. In recent weeks, think tanks and economists have been offering their thoughts on just how badly they believe the economy will be affected by Covid-19, and how long it might take to recover.

With each passing week it’s emerging that the economic impact of the coronavirus could be more severe than first thought. The International Monetary Fund (IMF) has warned that the shutdown of economic activity in the world’s major economies is likely to trigger a far more painful recession than the one following the financial crisis of 2008. The IMF now believes that the world is facing the worst economic downturn since the Great Depression of the 1930s.

In the UK, an equally gloomy prognosis has come from the Office for Budget Responsibility (OBR), the government’s fiscal watchdog. Its stark assessment of the possible economic impact of Covid-19 indicates that the UK economy could shrink by 35% and unemployment could rise to more than two million.

The regional picture

The economic impact of coronavirus is varying significantly across the country. Research by the Centre for Progressive Policy (CPP) has revealed that the decline in economic output is estimated to reach almost 50% in parts of the Midlands and the North West in the second quarter of this year. In terms of decline in Gross Value Added (GVA), Pendle in the North West is estimated to be the hardest hit local authority in the UK, followed closely by South Derbyshire and Corby in the East Midlands.

In Scotland, since the coronavirus outbreak began, the University of Strathclyde’s Fraser of Allander Institute (FAI) has been publishing regular updates about how business is being affected.

The FAI’s most recent survey of Scottish businesses  finds that, while all sectors of the Scottish economy have been severely affected by the crisis in terms of staffing levels, the accommodation and food services sector (which includes hotels, bars and restaurants) has experienced the harshest impacts, with 77% of businesses reducing staff numbers. In addition, 85% of businesses expect growth in the Scottish economy to be weak or very weak over the next 12 months.

On a more positive note, the FAI survey found that more than 95% of businesses which are planning to use the UK government’s  Coronavirus Job Retention Scheme believe it will be ‘very effective/effective’ in supporting their survival during the pandemic.

Business and employment support

The Job Retention Scheme is one of a series of measures introduced by the UK government aiming to limit the impact of the coronavirus, and ensure much of the economy is able to recover when the health crisis is over. While these actions have been widely welcomed, there have been calls for the UK to learn from more innovative measures adopted by other governments.

A report by the Policy Exchange think tank has highlighted Denmark’s wage subsidy, which is differently calibrated to the Job Retention scheme in the UK. While the Danish government is covering 75% of the salaries of employees paid on a monthly basis who would otherwise have been fired, for hourly workers the government will cover 90% of their wages, up to £3,162 per month. The Policy Exchange report notes that this assumes that workers paid by the hour won’t have the savings and support networks that generally better off salaried workers are likely to have.

Household challenges

The bigger economic picture is bad enough. But the real pain of an economic recession will be felt much closer to home. For individual households, social distancing measures aiming to contain the spread of coronavirus are already having significant impacts on spending habits. Research by the Institute of Fiscal Studies (IFS) has highlighted how these changes may be affecting people on different incomes.

The IFS suggests that richer households will be more resilient to falls in income since a considerable proportion of their spending goes on things that are currently not possible, such as eating out and holidays. But because lower-income households spend a higher share of their income on necessities, such as rent and food, the IFS suggests that they will be less resilient to any fall in income.

Exiting lockdown

In recent days, governments in France and Germany have set out plans for easing their lockdown restrictions, while Austria and Italy have already allowed some shops to open.  But the UK government has extended its lockdown to the beginning of May, and has not announced a clear exit strategy.

The uncertainty surrounding the trajectory of the coronavirus makes it exceptionally difficult to see when things might return to normal. But some analysts are becoming concerned about the harm that a prolonged lockdown might do.  A discussion paper published at the beginning of April highlighted some of these dangers:

“A long lockdown will wipe out large swathes of the economy. There will be a negative impact both financially and mentally on too many people. Already the lockdown has seen a surge in domestic violence. How to end the lockdown is key to helping restart the economy.”

The authors of the paper have put forward a strategy for ending the lockdown, suggesting that a phased traffic light approach (red, amber, green) would give everyone a clear sense of direction and address the economic, social and quality of life challenges posed by the lockdown.

After the virus

There is no clear agreement among economists on how the economy might fare once the health emergency has passed. Some economists forecast a sharp recovery, others suggest it will take two or more quarters, while still others forecast an initial boost in activity followed by another dip when the effects of unemployment and corporate bankruptcies start to filter through.

But there is a growing sense that the pandemic will have a fundamental impact on the economic and financial order. And in the UK, Paul Johnson, director of the IFS,  has suggested there will be an economic reckoning:

 “We will need a complete reappraisal of economic policy once the current economic dislocation is behind us. Tough decisions will have to be made which are likely to involve tax rises and higher debt for some time to come. The only other alternative would be another period of austerity on the spending side. That looks unlikely.”


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Guest Post: Will coronavirus be the catalyst for lasting air quality improvements?

By Freddie Talberg

‘Unprecedented’ has been the word of the moment as we find ourselves living through a health pandemic, the likes of which most of us have never seen before.

Who would have thought, even last month, that we would be faced with school closures, panic buying and huge bailouts of the economy that make Boris Johnson’s government look like Clement Attlee’s?

We will not know the long-term impact of this pandemic for months, maybe even years, but in the short-term as business braces for a bumpy ride ahead and our health system prepares for its most pressurised moment since the founding of the welfare state, we can look for some glimmers of light in the darkness.

In both China and Italy, there have been significant and immediate reductions in levels of air pollution in response to government lockdowns to tackle the virus outbreak. Research suggests a 25% drop in energy usage in the former that could see a 1% decline in its carbon emissions by the end of the year. In Italy, the vision of Venice’s canals running clear puts into perspective how quickly a reduction in human activity can positively improve air quality.

Looking around London, you can see the impact of full-scale lockdown just days in. Almost no traffic on the streets, and the number of people entering the city centre significantly down. This is reducing the public’s exposure to harmful particulates and other sources of air pollution, as it is in New York, where lockdown measures were implemented last week; early research shows carbon monoxide emissions down 50% on this time last year.

We should be careful about the conclusions that can be made from this. These positive environmental effects are down a significant government intervention that has essentially shut down all economic activity in response to a major public health emergency. These measures are going to take a toll on our wellbeing and can in no way be considered a sustainable solution.

But it makes me wonder. Can we possibly balance economic and social wellbeing whilst having a meaningful impact upon pollution levels in our cities? We will not be able to see the long-term legacy of this pandemic for years, but we should think about what we want it to be.

In my opinion, if one thing emerges above all else as the one thing we learn from COVID-19 and the lockdown measures it has enforced, is that we must reconsider certain aspects of our lives that we deem necessary and the long-term impact that our actions have on air quality. Seeing how much more vulnerable those with underlying health issues, including chronic lung conditions, are to the coronavirus says so much about the importance of good air quality.

We have to emerge from this crisis with a completely different attitude on how we tackle air quality issues and how we protect lung health.

The excellent quality open source data, such as that provided by the European Space Agency showing Italy and by NASA showing China, allows us to monitor the impacts of lockdown measures and track air pollution in real-time. This sort of tracking has to continue  once restrictions are lifted and include specific remediations, in order to prevent a spike in pollutive activity.

Families are going to travel to visit loved ones not seen for months across the country and the world, or they will take that holiday they had to cancel. Businesses meanwhile will look to make up for lost time and industrial production will ramp up. ‘Flatten the curve’ has been the government’s motto around coronavirus, and should be the world’s motto regarding emissions after this is over.

We therefore must have practical solutions in place. Taking control of emissions is difficult at the best of times, but technology can be used to help companies track their emissions levels and act on air quality, on a scale that works for them – it is not just a job for the world’s largest space agencies.

EMSOL for example, provides businesses with real-time, specific, actionable evidence about emission breaches delivered straight to their mobile. So, they can pinpoint the problem the moment it becomes a problem, and take specific steps every day to improve air quality.

It may not seem the priority right now but this pandemic does not change that we are in an ongoing climate crisis. COVID-19 is forcing us to ask fundamental questions about how we live our lives, and it is a wake-up call for London and big cities around the world about the importance of good lung health.

When all this is over, I hope to see our political and business leaders make the legislative changes necessary that mean we can track and reduce our pollution levels for the long-term.

Freddie Talberg, CEO and co-founder of Emsol

Our thanks to Air Quality News for permission to republish this article.


Idox Transport solutions enable traffic managers to model, monitor and control the environmental effects of travel as well as reducing congestion to maximise the use of a limited road network, all using UTMC, RTIG, SIRI and other recognised industry protocols. Idox Transport was also funded through the UK Government’s Low Emission Freight and Logistics Trial to explore the use of real-time data tools to change driver behaviour, reduce carbon emissions and improve air quality.


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Guest post: Economic effects of coronavirus lockdowns are staggering – but health recovery must be prioritised

By Pushan Dutt, INSEAD

In all my years as an economist, I have never seen a graph like the one below. It shows unemployment claims in the US – observe the spike for the week ending March 21. The global financial crisis, the dot-com crash, Black Monday, oil price shocks, 9/11, none of these historic shocks are even visible in the graph.

Figures: US Department of Labor

 

The spike in unemployment claims is the proverbial canary in the goldmine. We should expect a swathe of bad economic numbers coming down the pipeline. The head of the St. Louis Fed expects a 30% unemployment rate and a 50% drop in US GDP by summer. More importantly, as the health crisis rises and crests at different times in different parts of the world, the horrifying numbers on GDP growth, unemployment, business closures are not likely to let up in the near term. Multiple countries are in a recession, and eventually, the whole world will fall into a deep recession.

The plunge from prosperity to peril will be as swift as the switch to lockdown protocols in most countries. We cannot even rely on the data we have to reveal the speed and depth of the crisis since this is collected and updated with lags. For instance, the US monthly jobs report for March collects data in the second week of March, failing to capture the massive spike in unemployment claims that appears after March 12.

In the meantime, sources such as restaurant booking website OpenTable can offer some insights into the magnitude of things. The figures below show the recent plummet in diners eating at restaurants in four countries. Observe a sudden stop in the entire restaurant industry by the third week of March.


Annual % change in restaurant diners from end of February to end of March.

Data: OpenTable

 

Combine a black swan event with missing data, and it is not surprising that markets are swinging violently.

Deep freeze

The question is not one of whether we are in a recession – we are. The more pertinent questions are: how long it will last? How deep it will be? Who will be impacted the most? And how swift will the recovery be?

These questions are complicated and even top economists must admit a lack of confidence in their answers. We are not experiencing a standard downturn. Nor is it simply a financial crisis, a currency crisis, a debt crisis, a balance of payment crisis or a supply shock.

We have not seen anything like this since the flu pandemic of 1918. Even there, identifying the effects of the flu is confounded by the first world war that took place at the same time. What we have here is something different. At its heart, we are experiencing a healthcare crisis with various parts of the world succumbing in a staggered fashion.

To slow down this global health crisis (the “flatten the curve” mantra), we have chosen to put the economy into deep freeze temporarily. Production, spending, and incomes will inevitably decline. Decisions to reduce the severity of the epidemic exacerbate the size of the contraction. While the initial decision to reduce labour supply and consumption are voluntary, this will likely be followed by involuntary reductions in both, as businesses are forced to lay off workers or go bankrupt.

Of course, government policies will attempt to mitigate these effects. Some are using traditional monetary and fiscal policies (cutting interest rates, quantitative easing, increasing unemployment insurance, bailouts). Others are trying out non-traditional methods (direct cash transfers, loans to businesses conditional on maintaining unemployment, wage subsidies).

Public health priority

How long the economic impact lasts depends entirely on how long the pandemic lasts. This, in turn, depends on epidemiological variables and health policy choices. But even when the pandemic ends, the resumption of normalcy is likely to be gradual. Countries will persist with a strict containment regime like in China today, and continue to impose travel restrictions to various parts of the world where the disease continues to spread.

The many factors at play in this complex, interlinked crisis that affects both people’s health and the global economy introduces massive uncertainty into anyone hazarding the pace, the depth and the length of the impact. As a result, we should treat any precise estimates (such as “GDP will decline by X%” or “markets have reached their bottom”) with scepticism.

Especially frustrating is the idea that there is a conflict between academic disease modellers and hard-edged economists saying that steps to slow the spread of coronavirus has trade offs. This could not be further from the truth. Among economists there is near unanimity that countries should focus on the healthcare crisis and that tolerating a sharp slowdown in economic activity to arrest the spread of infections is the preferred policy path. In a recent survey carried out by the University of Chicago, respondents universally agreed that you cannot have a healthy economy without healthy people.

The health crisis has naturally created a crisis of confidence. This, in turn, can have damaging long-term effects with continuing uncertainty leading firms and households to postpone investment, production and spending. Restoring confidence requires a singular focus on containing and reversing the spread of COVID-19.

Slowing the rate that people fall ill with COVID-19 is not the end in itself. It is a means to temporarily reduce the pressure on hospitals and give time to identify treatments and a vaccine. In the interim, we must build testing capacity, perform contact tracing, setup the infrastructure for extended quarantines, rapidly expand the production of masks, ventilators and other protection equipment, build and repurpose facilities into hospitals, add intensive care capacity and train, recall and redeploy medical personnel.

All of this is also the way to restore the economy’s health and economic policy must complement it. In the short run, economic policies should mitigate the impact of lockdowns and ensure that the current crisis does not trigger financial, debt or currency crises. It should focus on flattening the recession curve, ensure that the temporary shutdown has only transient effects, and facilitate a quick recovery once the economy is taken out of the deep freeze.

In the meantime, it’s important to also recognise that this is an unprecedented crisis. Everybody has their role to play, but nobody is infallible and uncertainty is inevitable.

Pushan Dutt, Professor of Economics, INSEAD

This article is republished from The Conversation under a Creative Commons license. Read the original article.


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