Joining the digital revolution: social workers’ use of digital media

In January 2018, NHS digital published a report, which highlighted the accessibility and availability of digital platforms to help social workers with their job role. The research, which was compiled from survey data, sought to understand not only how social work could be supported through the use of IT and digital platforms, but also to assess the current level of usage and understanding of digital technologies among the current workforce. While more than half of survey respondents said they had access to a smart phone as part of their role, far fewer were actually able to access case notes and other necessary documents digitally from outside the office.

The survey found there was an appetite for greater and better use of digital media in day-to-day work, which practitioners felt would not only improve their ability to work more flexibly but could also be used to forge better relationships with people who use services. In some instances, respondents to the survey felt improved use of digital media may provide a way to communicate more effectively with those who had previously been unwilling to engage, particularly in relation to social work with young people. The research found that digital technology was used in a range of ways to build and manage positive relationships, particularly with service users, including:

  • communicating with them to gather specific data (as part of assessment);
  • delivering interventions (such as self-guided therapy or telecare); and
  • supporting team work (peer support and online supervision)

Questions around the use of social media

Earlier research around the use of digital media in social care more generally found that it is used in a variety of capacities, such as storing and maintaining records, communications and day-to-day tasks such as booking appointments and scheduling in visits. However, the use of digital technologies by social workers can at times extend beyond simply maintaining records and scheduling visits. Many felt that while digital media in some ways makes their job easier, in other ways it can add to the stress of an already difficult job role.

A lot of the anxiety concerning digital technologies centres around social media. In the most positive of ways, it can be a core platform to allow service users to communicate, and make the social work team appear more accessible to people who may feel uneasy communicating in more formal ways. However, significant challenges around ethics and practice remain. Repeated instances of social workers being reprimanded have made some social workers wary of using social media platforms. In September 2017 HCPC published guidance which encourages practitioners to continue to use social media, but to seek advice and help if they are ever unsure. The guidance suggested that social media, if used responsibly, could support professionals to raise the profile of the profession and network with others nationally and internationally.

Supporting confidentiality and security

For many social workers and social work supervisors many of the challenges around using digital media centre on the necessity for confidentiality and security of information. While much of social work practice within offices is digitised with regard to record and case file keeping and report writing, security issues concerning remote access to files is one of the major challenges. In many cases until digital security can be assured, it will be difficult for social workers to work fully remotely and flexibly without some travel back to the office. GDPR also raises some interesting questions for the profession with regards to storing and accessing data.

An opportunity to improve information sharing and partnership working

It is well recognised that the use of digital media provides an opportunity to improve efficiency and partnership working within social work. If used effectively and supported well, it can allow information to be stored, shared and accessed across a range of different services, which can be particularly useful for increased health and social care integration. However, challenges in practice remain – including the ability of social workers to remotely access notes and information, the need to align working and IT systems, and the ability to access and read data in a number of formats across a number of devices. Research stresses the importance of risk management and appropriate training for staff so that they feel comfortable and confident using media platforms.

A welcome change in the profession?

For many within the profession, the rise of digital platforms as a way to engage with service users and provide increased support and flexibility for social workers themselves has been a positive development. It is a great leveller and can encourage service users who feel comfortable to engage in a much more transparent way with social workers. However, NHS Digital research shows that there are still significant challenges. Overcoming these to successfully integrate digital platforms and interfaces into social work practice has the potential to revolutionise not only how social workers engage with service users, but how they themselves conduct their work. Improved collaboration with other services, increased flexibility, and increased capacity for completing and recording continuing professional development and training to improve practice are just some of the potential fruits of social work’s digital revolution.


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‘Agent of Change’ protects music venues from noise complaints, but won’t stop them from closing

This guest blog was written by Marion Roberts, Professor of Urban Design, University of Westminster.

A Conservative minister for housing, a grey-haired Labour MP, ageing icons of rock and creative young people have formed an unlikely alliance in support of the Agent of Change (Planning) Bill. The proposed law, which will be discussed for the second time in the House of Commons on March 16, makes developers responsible for dealing with noise issues when they build new homes near music venues.

This all came about because people were worried about the high number of live music venues that were closing across the UK. The Greater London Authority (GLA) asked for a report on London’s grass roots music venues, only to find that 35% of them had been “lost” since 2007. Cities across the nation – from Glasgow to Manchester – have similar stories to tell, even though the government has recognised how important the music industry is for the economy.

So how did this happen? Many different governments since around the year 2000 have tried to get more flats and houses built in cities, because there aren’t enough for everyone who wants to live there. Many homes have been built on “brownfield” sites – where there used to be factories or warehouses, which are now used less or not at all. These types of places also offered spaces where creative entrepreneurs could set up new clubs, or take over existing venues and attract new customers with the offer of live music.

Buyer beware

But as people move into the new flats built on these sites (which they often pay a lot of money for) some inevitably complain about the noise coming from the venues. Venue owners in Shoreditch (one of London’s hip neighbourhoods) actually put up signs warning would-be buyers that there are live music venues in the area.

Up until now, these complaints caused big problems for music venue owners, because planning principles were not on their side. The onus was on them to ensure their neighbours weren’t disturbed by music and loud noises. But putting in proper soundproofing or keeping customers quiet can be difficult and expensive.

This doesn’t just affect the kind of places run on a shoe string on the outskirts of town. Even London’s mighty Ministry of Sound – which has been a mecca for House music lovers since 1991 – was caught up in a lengthy planning application for a tower block of flats nearby – a case which eventually ended in the flats having to be soundproofed.

A matter of principle

The way the planning system works, is that local authorities in England and Wales produce their own development plans, which must align with national policy as set out in a 2012 document called the National Planning Policy Framework (NPPF). This document made a small move to protect venues, by saying that if they wanted to expand, then there should be no unreasonable restrictions. But it didn’t address the situation described above.

Some local authorities have already started to draw up their own policies, which put the burden of noise reduction measures firmly on the developer who is making the change – whether it’s for flats or other uses. This is the legal principle, known as the “Agent of Change”. The bill, now supported by government, will ensure that the principle is embedded in the NPPF – so all local authorities will have to follow it. It will also carry more weight in appeals against planning decisions.

Although the “Agent of Change” principle will help prevent live music venues from closing, it won’t be enough on its own. Sadly, it would not address other issues such as rising rents, hikes in rateable values and property owners preferring to redevelop their buildings into flats. For example, consultancy firm Nordicity estimated that a revaluation of business rates would cause a fifth of London’s grass roots venues to close. And London’s oldest LGBTQ venue, the Royal Vauxhall Tavern, is still engaged in a battle to save it from redevelopment, by way of a community buy out.

Yet past examples show that people can save their local pubs from closure, whether through local campaigning or by taking ownership of the buildings. And to see creativity and culture, especially for young people, supported through the dusty corridors of parliament, is truly heart warming.


Marion Roberts is Professor of Urban Design, University of Westminster.

This article was originally published on The Conversation website and has been republished with permission under a Creative Commons licence. Read the original article.

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Exploring Barnahus: a Nordic approach to supporting child abuse victims

Barnahus (which literally means Children´s house) is a child-friendly, interdisciplinary and multiagency centre where different professionals work under one roof in investigating suspected child sexual abuse cases and provide appropriate support for child victims.

Learning from the Nordic countries

Barnahus has assumed a key role in the child protection and child justice systems of many Nordic countries, including Sweden and Iceland. While there are some small differences in definition of the model across these nations, the general principle remains the same: to create a one-stop-shop for services that children can access under one roof. Services range from country to country, but usually include a combination of police, criminal justice services, child and adolescent mental health practitioners, paediatric doctors and social services.

The Barnahus model involves a high level of interdisciplinary working between different teams and allows for a complete package of care and support for a child to be created to reflect their needs. Within the Barnahus centres there are normally facilities including medical rooms, interview rooms, courtrooms, and residential facilities for those young people deemed at risk and who need to be taken immediately into temporary residential care.

Evaluations of areas that use this model of intervention have found significantly better outcomes for child victims and their families because of the multidisciplinary and multi-agency approach. Some discussions have also suggested that creating an adapted model for adult victims could also be a possibility in the future.

Reducing the trauma for victims of child sexual abuse

In England, it is estimated that only 1 in 8 victims of child sexual abuse are identified by the authorities. Children who disclose that they have been sexually abused face multiple interviews in multiple settings to a number of different people, often asking them the same questions. This can be confusing and frightening, as well as traumatic for many children who have to repeatedly recount the story of their abuse. Once the interview process is over, they can also then face long waiting times to access specialist therapeutic support.

The Barnahus model seeks to reduce some of the trauma experienced by victims of child sexual abuse by making the approach child-focused, emphasising the importance of a positive, safe and supportive environment in which to be seen by specialists, give evidence and receive support. For example, within the models used in Iceland children and young people are interviewed and examined within a week of the abuse allegation being made. These interviews are all conducted and recorded in a single location with specially trained officers and medical professionals, and they are then used in court as evidence, avoiding the victim having to revisit court in order to give evidence or testify.

Inside the centre, a specially trained interviewer asks questions, while other parties watch via a video link. Any questions they have are fed through an earpiece to the interviewer. Lawyers for the accused have to put all their questions at this point.

Another benefit to the model is that children who are interviewed are then able to access immediate assistance and counselling; in the current system in England, children may face cross-examination in court months after the alleged abuse, and would have to wait for victim support therapy.

Allocation of funding from government

In 2017, in response to the success reported in the Nordic models, the UK government earmarked Police Innovation Funding of £7.15m to help establish and roll out a similar scheme in London, which would see criminal justice specialists working alongside social services, child psychologists and other services and, it is hoped, pave the way to create a UK-wide Barnahus model in the future.

Building on the existing model in London, CYP Haven, which provides largely clinical, short term care, will provide a multi-agency, long-term support and advocacy service that is expected to support over 200 children and young people each year. Criminal justice aspects of aftercare will be embedded in the service, with evidence-gathering interviews led by child psychologists on behalf of the police and social workers, and court evidence provided through video links to aid swifter justice.


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Do planners dream of electric streets?

The last few years have seen a phenomenal growth in demand for electric vehicles in the UK.  Nearly 50,000 electric and plug in hybrid vehicles were registered between July and September 2017 a considerable achievement, when only 5 years ago it was less than 1,000.

Overall, there are now around 120,000 battery-powered cars on Britain’s roads, and this is expected to grow to 10m by 2035.  From the modest Nissan Leaf, to the futuristic Tesla, the choice of electric vehicles is expanding, and various car manufacturers have announced ambitious plans to develop even more electric vehicles to suit a range of tastes and budgets.

The benefits of moving to electric are clear – as well as lower emissions, they are also cheaper to run costing less than half as much than petrol-powered equivalents.

Out with the old

This means that a future where electric cars are the norm is now on the near horizon.  Indeed, the UK recently committed to banning the sale of new petrol and diesel cars, including hybrid vehicles, by 2040.  The Scottish government have set an even more ambitious target pledging that by 2032 all new vehicles sold in Scotland will be electric. Norway, India and France have also set similar goals.

At the local level, Oxford is set to become the first city centre to ban all non-electric vehicles with certain streets becoming electric-only by 2020, and the world’s first ultra-low emissions zone (ULEZ) will come into operation in London next year.

Delivery of EV infrastructure through the planning system

As desirable as a low emission, electric-only city may be, the use of electric vehicles poses a number of challenges for town planning and urban design.

Ensuring that there is sufficient infrastructure in place to meet the increased demand for electric vehicle recharging will be a key issue. While there has been a significant growth in the number and geographic spread of EV connectors across the UK since 2011, many more will be required if predicted demand is to be met.

While motorway services and petrol stations will soon be required by law to install charge points for electric cars, simply replacing existing fuel pumps with EV chargers will not provide sufficient capacity, as at present, charging an electric car can take anywhere between 30 minutes to a couple of hours.  Additional charging stations will have to be incorporated into parking spots – either on the road, at home or in car parks.

The planning system is already taking some practical action to address this. Both planning policy and development management provide important delivery mechanisms.

At the national level, in England, the National Planning Policy Framework states that

developments should be located and designed where practical to… incorporate facilities for charging plug-in and other ultra-low emission vehicles”.

In Scotland, high level planning policy also recognises the importance of considering EV charging infrastructure in new developments, with supportive text included in both the Third National Planning Framework and the Scottish Planning Policy 2014. In addition, permitted development rights for off-road charge points came into force in 2014.

At the regional level, some policies require planning authorities to incorporate facilities for charging electric vehicles.  For example, The London Plan states:

developments in all parts of London must… ensure that 1 in 5 spaces provide an electrical charging point to encourage the uptake of electric vehicles”.

Several local authorities also use local plan policies to require electric vehicle provision, and others use their development control powers to require developers to provide electric vehicle charging points.

Some authorities have also taken opportunities to broker EV via non-planning routes, for example, the provision of public recharging point provision through grants.  One such example the On-Street Residential Chargepoint Scheme was set up in 2016, and provides up to 75% of the cost of procuring and installing chargepoints.

Challenges remain

While progress is being made, a number of challenges remain.

As well as increasing the overall number of available charging stations, planners will need to ensure that they are adequately distributed within a city so that there’s always one within reasonable driving range.  Specifying EV charging points on new developments runs the risk of a ‘scattergun’ approach, particularly where developments are concentrated in specific areas.  Local authorities would do well to adopt a strategic and planned approach to EV provision to ensure adequate coverage.  This will be particularly important in rural areas, as electric cars typically have a maximum range of around 150 miles. ’Range anxiety’ is an affliction suffered by many electric car drivers!

While various grants are available for electric car owners to install charging infrastructure at their homes, it is also not yet clear how home EV charging will work in densely populated areas without private parking, such as large blocks of flats. One potential solution may be the use of massive batteries kept in shipping container-style boxes, with up to 50 charging points attached.

The provision of on street EV charging facilities may present a design challenge in historic and/or conservation areas. In London, this has been dealt with by retrofitting existing street lamps with EV infrastructure, even including heritage lamps in Kensington and Chelsea.

There have also been concerns about the ability of the national grid to cope with millions of cars being plugged in to charge every evening.  Encouraging drivers to charge ‘smart’ at off-peak times may be the way forward.

Innovative solutions

Despite these challenges, there are promising signs of progress.  Some noteworthy examples include Elgin-based housebuilder Springfield Properties committing to installing cabling for electric car charging points in all new-build homes as standard, including its new 3,000-home development in Perth.  There are also plans to turn the A9 into an ‘electric highway’ and for a new ‘charging hub’ in the centre of Dundee – which will also be part-powered by the use of solar canopies.

EV technology is an area of fast-paced change and addressing the many challenges that it presents will require planners to adopt similarly innovative and forward-thinking solutions.  With advances being made on contactless under-road EV charging, it may not be long before electric streets charge our cars on the move.  We in the Information Service are excited to see what the future holds, and will be keeping abreast of the latest developments in both policy and practice.


The Knowledge Exchange provides information services to local authorities, public agencies, research consultancies and commercial organisations across the UK. Follow us on Twitter to see what developments in policy and practice are interesting our research team. 

Better outcomes for children, parents and society – why ‘family learning matters’

mother reading to her son

Improving the circumstances of families from deprived backgrounds has been a key policy focus of government in recent years, with large amounts of resources and funding having been allocated to trying to improve families’ outcomes.

One approach to achieving this, which can lead to positive outcomes for both adults and children is family learning – the importance of which is receiving increasing attention.

What is family learning?

Family learning has been described as “any learning activity that involves both children and adult family members, where learning outcomes are intended for both, and that contributes to a culture of learning in the family”. It can involve both formal and informal provision, such as engagement with programmes such as Booksmart or attending events at libraries and museums.

Parents may not even be aware that activities such as reading to their children from an early age, or singing with them, constitutes a learning activity. Unfortunately, research indicates that a large number of parents do not engage in these activities at all, despite evidence that a home environment which encourages learning and communication is as important an indicator of a child’s achievement as parental income and social status.

Research from the National Literacy Trust, suggests that “parental involvement in their child’s reading has been found to be the most important determinant of language and emergent literacy”.

With real concerns raised over children’s basic skills in recent years, family learning could be part of the solution.

Lack of basic skills

Last year, the National Literacy Trust highlighted analysis which showed that 86% of English constituencies contained at least one ward with “urgent literacy need”.

The latest edition of the Scottish Survey of Literacy and Numeracy showed there was a seven point drop in P7 pupils who can write well or very well between 2012 and 2016. And in November 2016, 79% of Reception teachers in Wales surveyed for Save the Children reported seeing children starting school without the ability to speak in complete sentences. One primary headteacher highlighted the huge need for parental awareness and engagement”.

In comparison, primary schools in Northern Ireland continue to rank among the best in the world in maths. The latest edition of Trends in International Mathematics and Science Study (TIMSS) shows that Northern Irish children are the best in Europe at maths, and sixth best in the world.

The education system in Northern Ireland prioritises a policy of Parental Involvement in Numeracy (PIN), and government policy is to impress upon parents the role that they must play in the development of essential basic skills. The government has also just launched its ‘Giving your child a helping hand’ campaign, which is aimed at increasing parental involvement in the education of their children.

As children spend only around 15% of their time involved in formal learning activities, i.e. in school, there is substantial scope for them to be involved in more informal learning activities that will benefit both their academic and personal development.

Benefits of family learning

Research has shown that family learning interventions could increase children’s overall development levels by up to 15 percentage points for those from deprived backgrounds, and induce an average reading attainment improvement of six months.

Survey findings published by Ofsted also found that participation in family learning courses improved children’s behaviour in class, as well as their relationships with their peers and teachers. Teachers also reported noticing improvements in their pupils’ confidence levels, and their communication and interpersonal skills.

For adults, family learning offers two key positive outcomes for parents: the development of their relationship with their child, and personal skills development.

As with children, the basic skills of adults in the UK remains a cause for concern. In 2016, the Joseph Rowntree Foundation published analysis which suggests that around five million adults in England lack the basic reading, writing and numeracy skills required to complete everyday tasks. Similar deficiencies have been found in Scotland, Wales and Northern Ireland.

Less quantitative evidence exists of the impact of family learning engagement on adult literacy levels. However, it has been found that the average portion of adult learners achieving a qualification on family literacy programmes is higher than those on standard programmes. An evaluation of the Family Learning Impact Fund (FLIF) found that 85% of learners taking part achieved some sort of progression through taking part in a FLIF course, such as going onto a higher level of learning, or new or improved employment.

The Department for Business, Innovation and Skills (BIS) has also highlighted a wider societal impact arising from adults taking part in family learning activities, in terms of participation in volunteering and community activities.

In addition to better outcomes for children, adults and society, family learning can also benefit the government. It is relatively low cost, as it draws on many existing resources such as libraries and museums.

Sheffield City Council, for example, has estimated that for every £1 they spend on family learning, a return on investment (ROI) of £7.58 is generated. This is down to the fact that family learning is a single intervention with the potential to achieve multiple outcomes – not only for parents and children in the present, but for future generations

Final thoughts

It could be argued that the socioeconomic benefits of family learning could help to ease the burden on government resources at the same time as improving families’ outcomes.

Clearly, the benefits of family learning to society and the government can’t be ignored – particularly with increasingly tight budgets.


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Could deposit return schemes turn the tide of plastic pollution?

For decades, plastic has been regarded as something of a miracle product. Lightweight, durable and versatile, it’s been used for practically everything, from food packaging and water pipes to aircraft and insulation systems.

But all of a sudden it seems that plastic has become public enemy number one.  In January, the Iceland supermarket chain announced plans to eliminate or drastically reduce plastic packaging of all its own-label products by the end of 2023. Also in January, the UK government set out its ambition to eliminate all avoidable plastic waste within 25 years.

A rising tide

The new war on plastic is largely to do with an increased awareness about the highly damaging impact of plastic waste on the planet. Research has found that, since the 1950s, nine billion tonnes of plastic has been produced, a figure that’s likely to rise to 30 billion tonnes by the end of the century. Over eight million tonnes of plastic enter the oceans each year, threatening marine and bird life, as well as having a wider impact on human health.

The difficulty of disposing of plastic waste has been amplified by China’s decision last summer to ban the import of 24 categories of recyclable materials, including most plastics. The news was a body blow to the waste management sector, which has relied on China’s dominant position in recycling to dispose of plastic waste.

Tackling the problem, one bottle at a time

More recently, the focus has been on single use plastic bottles for water and other soft drinks. The House of Commons Environmental Audit Committee last year reported that 13 billion plastic bottles are used each year in the UK. Only 57% of these are recycled, with the rest going to landfill/incineration or litter.

Various solutions have been suggested to reduce plastic bottle waste, such as greater provision of public drinking fountains and bottle refill points.

Another idea is the development of deposit return schemes (DRS). These involve consumers paying a small deposit on top of the price of a bottled drink. The deposit is refunded when the bottle is returned to an in-store collection point or a reverse vending machine. The bottles are then collected and recycled into new plastic bottles.

A 2015 study by Eunomia for Zero Waste Scotland considered the feasibility of a DRS being introduced to Scotland. The research included case studies of deposit return schemes in Germany and Scandinavia. In Germany, the introduction of the deposit on one-way beverage packaging was a big success with 98.5% of refillable bottles being returned by consumers. And in Norway, 96% of bottles are returned for plastic recycling.

The Eunomia study concluded that none of the challenges posed by introducing a DRS to Scotland was insuperable, and in September 2017, First Minister Nicola Sturgeon announced plans for a Scottish DRS. Shortly afterwards, the Commons Environmental Audit Committee recommended the introduction of a DRS in England, arguing that it would recycle more plastic bottles, save money and create jobs in the long run.

Deposit return schemes – pros and cons

Writing in the January 2018 ENDS Report, Dominic Hogg, chairman of Eunomia, described four benefits of DRS:

  • The return rates can be high, and the climate change benefits associated with recycling the materials are correspondingly higher;
  • Because materials returned are of a high level of purity, they are sought after by reprocessors;
  • Because they now have meaningful value, the rate of littering of used beverage containers falls by about 95%
  • A DRS would reduce the prevalence of plastic found in the marine environment.

However, some local authorities have expressed concern that they would lose money as people would use the DRS rather than recycle through local authorities’ kerbside systems.

Reservations have also been voiced by the soft drinks sector. AG Barr believes that “…the scope for fraud in a Scottish DRS is huge. On a small scale we could see people scavenging in bins for containers, as is the US experience. On a medium scale there is the potential for local authority amenity centre looting. And on a larger scale there is the very real possibility of cross-border trafficking of deposit-bearing containers.”

However, having previously opposed DRS, one major soft drinks company has undergone a change of heart. “A well-designed DRS, targeting the littering of on-the-go soft drinks, could have a role to play alongside reforms and improvements for the current systems,” said Nick Brown, head of sustainability at Coca-Cola European Partners.

A future role for plastic

While there is a growing recognition of the need to manage plastic waste, there’s also an understanding that plastic can’t simply be uninvented.

WRAP (the Waste and Resources Action Programme), which promotes sustainable waste management, has recognised the value of plastic as a resource:

“Take health care, for example. Most disposable medical items – insulin pens, IV tubes, inhalation masks, and so on – use plastic as a core component because it is sterile and reduces the risk of infection. Plastic packaging preserves and protects food. According to the US Flexible Packaging Association (FPA), plastic film extends the shelf life of a cucumber from three days to 14.”

Even so, it’s clear that we’ve reached a watershed moment concerning DRS. As Dominic Hogg concludes:

“Policymakers should make it clear that this is going to happen. The naysayers can choose either to be part of the solution’s design or to have it imposed upon them.”


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Old problems, old solutions? Why New Towns are back in the spotlight

New housing development, Somerset. Image: Stevekelretsu (CC BY-NC 2.0)

Theresa May, speaking in November 2017 said it was her ‘personal mission’ to solve England’s housing crisis, by ensuring that more homes get built, more quickly. The renaming of the Department for Communities and Local Government to become the Ministry of Housing, Communities and Local Government has followed, reflecting a “renewed focus to deliver more homes”. But the UK’s housing crisis is likely to remain a challenge where rhetoric is far easier than delivering actual change.

Housing policy priorities

Last autumn’s Budget included measures on stamp duty for first-time buyers, over £15 billion of additional financial support for housebuilding over the next five years, and planning reforms to ensure more land is available for housing. The aim is that “by the mid-2020s there should be an average of 300,000 homes being built every year” – the biggest annual increase in housing supply since the 1970s.

Industry commentators were lukewarm in their assessment of the announcements, however. The Royal Institution of Chartered Surveyors (RICS) summed up the measures as “too small to make a real dent in the challenge we face”. Meanwhile the Chartered Institute of Housing said that “it’s crucial the homes built are homes that people can afford” and called for more to be done to support the social housing sector. The Home Builders Federation said that “further policy interventions will be required over the coming years” if the “ambitious” target of 300,000 new homes is to be achieved, and they highlighted SME builders, retirement providers and the private rented /social sector as key.

The potential of New Towns

It is within this context that, in January 2018, a new All Party Parliamentary Group (APPG) was officially launched which aims to highlight the growth opportunities, as well as the challenges, in Britain’s post-war new towns. The APPG is a cross-party group, supported by the Town and Country Planning Association.

Speaking at the launch event, Sajid Javid (Secretary of State for Housing, Communities and Local Government) highlighted that “it’s this issue of place, how to build not just more homes, but strong communities, that goes to the heart of the challenge we face as a country.”

The initial objectives of the APPG are to:

  • Change attitudes to New Towns and gain increased recognition for them.
  • Make the case for investment in the regeneration and renewal of New Town infrastructure and other issues that specifically apply to New Towns.
  • Positively help shape future government policy.

It is expected that the new APPG will consider the successes and failures of existing new towns in order to learn from past mistakes and to help shape future government policy.

Back to the future

In light of the renewed government interest in the New Towns model and New Town Development Corporations, it is worth exploring how the original New Towns were planned and delivered, and the personal experiences and reflections of those involved.

And that’s precisely what we do in our publication “Planning the New Towns – In Their Own Words” which makes publicly available, five interviews carried out in the 1980s and 1990s with those directly involved. Drawing on original archive interview material, the report offers an intriguing insight into the challenges they faced in creating communities from scratch. It also represents a historical narrative of the radical spirit that inspired those who built the New Towns.

The first-hand accounts focus on five major figures involved in creating the UK’s New Towns: Lord Campbell of Eskan; Walter Bor, CBE; Professor Derek Walker; Sir George Grenfell-Baines; and Sir David Gosling. As well as being the driving force behind specific New Town schemes, many of these individuals became major figures in the development of late 20th century architecture and town planning in the UK.

As they reflect on their experience we can sense pride, as well as a touch of bemusement at the scale of the programme that they were part of delivering. There are also mixed emotions in terms of the legacy they created and the long-term prospects for the New Towns.

  • Lord Campbell of Eskan –“I was really astonished how fortunate we were that we weren’t lynched in the streets with the appalling upheaval that it meant.”
  • Walter Bor, CBE – “Cities must absorb change, live with it, rather than prohibit it.”
  • Professor Derek Walker – “I am optimistic that mediocrity is not an inherent British trait.”
  • Sir George Grenfell-Baines –“One of the aspects which makes the British New Town Movement unique is the public money that was actually put into it.”
  • Sir David Gosling –“The corporate spirit of the team was legendary and it was probably its interdisciplinary structure which assisted in its radical thinking.”

The 33 New Towns planned since 1946 represent the most sustained programme of new town development undertaken anywhere in the world. Today, they are home to over three million people. As the UK continues to struggle with balancing housing supply and demand against environmental, infrastructure and market concerns, it is important to recognise the vision and skills which the planning profession can bring to place-making.


The report “Planning the New Towns – In Their Own Words” draws on interview material collected for the New Towns Record. This archive resource brought together primary and secondary research materials on the UK New Towns programme. Created in the early-1990s, it included in-depth interviews with over 80 key practitioners and academics.

Thirty-two New Towns were designated in the United Kingdom between 1946 and 1970 (plus the later abandoned Stonehouse). Of these 32 New Towns, 21 were in England, two in Wales, five in Scotland and four in Northern Ireland.

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The kids are all right? Embedding children’s rights in town planning policy and practice

 

A survey undertaken by YoungScot to accompany the Scottish Government’s Places, People and Planning consultation concluded that the majority of young people felt that they should be involved in planning in their local area and that their local councils should look at ways to support children and young people to do this.

The current Scottish Planning Bill contains a number of provisions that aim to do just that – including enhancing the engagement of children and young people in shaping their local areas through the statutory development plans, and the requirement for planning authorities to use methods that will secure the engagement of children and young people.

The right to participate

This focus upon children’s participation in the planning system can be viewed as part of a wider move towards the greater acknowledgement of children’s rights under the United Nations Convention on the Rights of the Child (UNCRC). The UNCRC sets out the fundamental rights of all children and young people across the world.  It states that the best interests of the child must be a top priority in all decisions and actions that affect children.  There are, therefore, many aspects that are directly relevant to the planning system.

Indeed, the right to participate in decision-making (Article 12); and the right to participate in play, rest, leisure and culture (Article 31) are particularly pertinent.  These include:

  • The right to relax and play, and to join in a wide range of cultural, artistic and other recreational activities.
  • An environment secure from social harm and violence, and sufficiently free from pollution, traffic and other hazards that impede free and safe movement.
  • Space to play outdoors in diverse and challenging physical environments, with access to supportive adults, when necessary.
  • Opportunities to experience, interact with and play in natural environments and the animal world.
  • Opportunities to explore and understand the cultural and artistic heritage of their community, participate in, create and shape it.
  • Opportunities to participate with other children in games, sports and other recreational activities, supported, where necessary, by trained facilitators or coaches.

Child-friendly cities

Children’s rights are also at the heart of the Child Friendly Cities Initiative (CFCI):

A child friendly city is the embodiment of the Convention on the Rights of the Child at the local level, which in practice means that children’s rights are reflected in policies, laws, programmes and budgets. In a child friendly city, children are active agents; their voices and opinions are taken into consideration and influence decision making processes.”

Four key principles of the UNCRC are considered to be particularly pertinent to the CFCI initiative:

  • Non-discrimination – a child-friendly city is friendly and inclusive for all children
  • Best interests – putting children first in all decisions that affect them
  • Every child’s right to life and maximum development – providing the optimal conditions for childhood, including their physical, mental, spiritual, moral, psychological and social development
  • Listening to children and developing their views – promoting children’s active participation as citizens and rights-holders, ensuring their freedom of expression

Awareness and understanding of children’s rights among planners

However, in her research on children’s role within the town planning system, Dr Jenny Wood found that there was little acknowledgement or understanding of children’s rights under the UNCRC.  Indeed, planners commonly believed that the provision of schools, parks and designated play facilities were all that was required in order to meet children’s needs.

Dr Wood argues that if public spaces and the planning process are to become more inclusive, then planners need to develop a better understanding of children’s rights.  In a separate blog, she sets out five key steps to help embed children’s rights in the everyday work of planners and other practitioners:

  • specific children’s rights training for planners
  • government guidance on, and suggested methods for, engagement with children and young people
  • the creation of a robust and routine feedback mechanism between planners and child participants
  • encouraging networking, collaboration, and skills exchange between planners, play workers, and youth workers
  • the collation of an accessible evidence base on children, young people and their relationship to, and use of, the built environment

Future directions

There are some wider signs of progress – including the introduction of Children’s Rights and Well-Being Impact Assessments (CRWIA), which are now required for all new policy developments in Scotland, and new measures that require specific public authorities in Scotland, including all local authorities and health boards, to report every three years on how they have progressed children’s rights as set out in the UNCRC.

The current reform of the planning system offers an ideal opportunity to further advance children’s rights by encouraging and supporting local planning authorities to involve children and young people in planning as part of their everyday practice.


Feeling inspired?  Why not read our previous blog posts on involving children in the town planning process and the creation of child-friendly cities.   

Idox Information Service members can also download our briefing on Planning a child-friendly city via our customer website.

Planning to protect: how architects and urban planners are balancing security with accessibility

Wall Street Security Project by Rogers Partners Architects + Urban Designers

 “In high profile buildings or crowded places that may be attractive targets for terrorists, the challenge for designers is to incorporate counter-terrorism measures into their buildings and public spaces whilst maintaining quality of place.” RIBA guidance on designing for counter-terrorism

In recent years, terrorist attacks in London, New York, Berlin, Barcelona and Nice have heightened concerns about the safety of living in and travelling to cities in Europe and North America. In many of these attacks, cars or trucks have been driven at high speed into crowded streets with the aim of causing the maximum number of casualties. While such attacks remain relatively rare, planning authorities are now working on methods to deter and thwart the use of vehicles as weapons in public spaces.

From buildings and infrastructure to “soft targets”

The attacks on London’s transport infrastructure in 2005 and an abortive car bomb attack at Glasgow Airport in 2007 prompted a rethink in the UK about how to protect people from acts of terrorism.  As a result, protective cordons and barriers were installed at government offices, public buildings and transport hubs.

Subsequently – and perhaps as a consequence of the success of these measures – terrorists have changed tactics, focusing their attention on members of the public in crowded city centres. These so-called “soft targets” are harder to protect, partly because of the scale of defences that would be required, but mostly because city authorities want to retain the open and accessible nature of places which are most attractive to shoppers, tourists and businesses.

Approaches to protection

Guidance issued by the Home Office in 2012 explains how public authorities, communities and the private sector can mitigate terrorism risks by physical, technical and procedural measures, such as speed gates, barrier systems, closed-circuit television cameras and sufficient stand-off distance between vehicles and buildings. Similar guidance has been adopted in the United States, and most recently in Australia, which has also developed a self-assessment tool to help owners and managers of public spaces to assess their own risk.

Safer places with style

The challenges presented by terrorist attacks have prompted urban planners and architects to think again about how to protect the public without creating forbidding strongholds.

A successful example of an innovative approach can be found in New York City’s financial district. Home not only to the New York Stock Exchange, but to museums, shops and waterfront entertainment attractions, this part of the city is a vibrant area that brings together many people from different walks of life.

Wall Street Security Project by Rogers Partners Architects + Urban Designers

It’s this widespread appeal which makes the financial district a potential target for terrorism, and which presented Rogers Partners Architects + Urban Designers with the challenge of ensuring its security while retaining the positive aspects of the area.

Working with stakeholders, city agencies, and law enforcement officials, the architects came up with an innovative concept that includes sculptural barriers which play a dual role of seating and security. These “NOGO” installations quickly won over pedestrians and were widely applauded in the media. The Chicago Tribune was noted that the NOGO’s bronze surfaces:

“…echo the grand doorways of Wall Street’s temples of commerce. Pedestrians easily slip through groups of them as they make their way onto Wall Street from the area around historic Trinity Church. Cars, however, cannot pass.”

Closer to home, the National Assembly for Wales has also adopted counter-terrorism measures to protect the people who work in and visit this major public building. The architects have taken advantage of the public plaza around the building to achieve sufficient stand-off through landscaping. In addition, staircases and reinforced street furniture contribute to the protective facilities without turning the building into a fortress.

Secure and liveable public spaces

“Barbed wire and concrete barriers may be effective, but they make city dwellers feel like they are living in a war zone.”
A Green Living

Urban planners have a fine line to tread between making people feel comfortable in public spaces while ensuring their safety. Concrete barriers may be effective, but if they make residents and visitors fearful, they are more likely to drive them away. And since that is what terrorists are aiming to achieve, it’s all the more important to get the balance right.


Our thanks to Rogers Partners Architects + Urban Designers in New York City for supplying the information and photographs concerning the streetscapes and security project in the financial district.

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How data leaks can bring down governments

Swedish Parliament building

By Steven McGinty

In July 2017, the Swedish Government faced a political crisis after admitting a huge data leak that affected almost all of its citizens.

The leak, which dates back to a 2015 outsourcing contract between the Swedish Transport Agency and IBM Sweden, occurred when IT contractors from Eastern Europe were allowed access to confidential data without proper security clearance. Media reports suggested that the exposed data included information about vehicles used by the armed forces and the police, as well as the identities of some security and military personnel.

The political fallout was huge for Sweden’s minority government. Infrastructure Minister Anna Johansson and Interior Minister Anders Ygeman both lost their positions, whilst the former head of the transport agency, Maria Ågren, was found to have been in breach of the country’s privacy and data protection laws when she waived the security clearance of foreign IT workers. In addition, the far-right Sweden Democrats were calling for an early election and Prime Minister Stefan Löfven faced a vote of no-confidence in parliament (although he easily survived).

However, it’s not just Sweden where data leaks have become political. Last year, the UK saw several high-profile incidents.

Government Digital Service (GDS)

The UK Government’s main data site incorrectly published the email addresses and “hashed passwords” of its users. There was no evidence that data had been misused, but the GDS recommended that users change their password as a precaution. And although users did not suffer any losses, it’s certainly embarrassing for the agency responsible for setting the UK’s digital agenda.

Scottish Government

Official documents revealed that Scottish Government agencies experienced “four significant data security incidents” in 2016-17. Three out of four of these cases breached data protection legislation.

Disclosure Scotland, a body which often deals with highly sensitive information through its work vetting individuals’, was one organisation that suffered a data leak. This involved a member of staff sending a mass email, in which email addresses could be viewed by all the recipients (a breach of the Data Protection Act).

Murdo Fraser, MSP for the Scottish Conservatives, criticised the data breaches, warning:

These mistakes are entirely the fault of the Scottish government and, worryingly, may signal security weaknesses that hackers may find enticing.”

Hacking parliaments

In the summer of 2017, the UK parliament suffered a ‘brute force’ attack, resulting in 90 email accounts with weak passwords being hacked and part of the parliamentary email system being taken offline. A few months later, the Scottish Parliament experienced a similar sustained attack on parliamentary email accounts. MPs have suggested Russia or North Korea could be to be blame for both attacks.

MPs sharing passwords

In December 2017, the Information Commissioner warned MPs over sharing passwords. This came after a number of Conservative MPs admitted they shared passwords with staff. Conservative MP Nadine Dorries explained:

My staff log onto my computer on my desk with my login every day. Including interns on exchange programmes.”

Their remarks were an attempt to defend the former First Secretary of State, Damian Green, over allegations he watched pornography in his parliamentary office.

Final thoughts

The Swedish data leak shows the political consequences of failing to protect data. The UK’s data leaks have not led to the same level of political scrutiny, but it’s important that UK politicians stay vigilant and ensure data protection is a key priority. Failure to protect citizen data may not only have financial consequences for citizens, but could also erode confidence in public institutions and threaten national security.


The Knowledge Exchange provides information services to local authorities, public agencies, research consultancies and commercial organisations across the UK. Follow us on Twitter to see what developments in policy and practice are interesting our research team.