Category Archives: Employment

New age thinking: how older workers can benefit business and the economy

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A recent item on BBC Radio 4’s Today programme generated an unusually high number of responses from listeners. A man who had lost his job in the financial services sector at the age of 57 described his difficulty in trying to find work. Having submitted hundreds of job applications – mostly without response – the man had decided to retire at the age of 62. Although he is still healthy and open to offers of work, his view is that employers see him as ‘too old and too expensive.’

Large numbers of radio listeners responded, many of them echoing the man’s experience of trying to find work later in life. The programme followed this up, airing the views of an older woman who suggested that employers were not only being ageist, but also sexist when recruiting.

An ageing workforce: challenges and opportunities

The issue of older workers is important for a number of reasons. In most developed countries people are living longer, and in many cases they want to continue working long after what was once thought of as the natural age of retirement.

An ageing workforce and fewer school leavers presents problems for the world’s economies. An international survey by the Manpower Group has found that the percentage of organisations struggling to fill vacancies rose from 36% in 2014 to 75% in 2024.

Many older people are fit and healthy enough to continue working. But even though age is a protected characteristic under the Equality Act, too many employers are discriminating against older workers.

A 2018 report by the Centre for Ageing Better (CAB) found that age is the least scrutinised and most widely accepted form of discrimination in the UK. A more recent CAB survey reported that more than a third of 50-70 year-olds felt that at every stage of the recruiting process they were at a disadvantage when applying for jobs due to their age.

Challenging the misconceptions

Few employers will openly admit to discriminating against older people, but a 2018 survey by Human Resource magazine did find some evidence of ageism. The article also challenged five common misconceptions held by employers about workers over the age of fifty:

They can’t learn new things:  when it comes to learning something new, there is no age limit; every day, older workers demonstrate that they can adapt well to changes in working practices.

They are less productive: the evidence shows that older workers are just as productive as their younger colleagues.

They take more time off sick: while some surveys do suggest that some older workers are living with long-term conditions, most are managing these, and still able to work effectively.

They will retire and leave the organisation: after the Covid-19 pandemic, a greater-than-usual number of older workers took early retirement. But the cost-of-living crisis has prompted increasing numbers of people to rethink their plans. Many have now returned to the labour market, either out of financial necessity, or because they’ve realised that working is good for their wellbeing and gives them a sense of purpose.

They are overqualified: certainly, older workers have a wealth of experience and skills, but many are now looking for greater flexibility because they want to pursue personal interests, engage in voluntary work, or because of a need to balance work and care. Rather than leaving the labour market altogether, they may be interested in working part-time.

Good practice: age-friendly employment in action

More than 200 public and private sector organisations have signed up to the Centre for Ageing Better’s Age-friendly Employer Pledge, which recognises the value and importance of older workers. The signatories represent a wide range of activities, including Natural England, the National Trust for Scotland and the Greater London Authority, as well as EY, Aviva and Imperial London Hotels.

The CAB’s website features case studies showing how employers are rising to the challenge of becoming age-friendly employers, and the benefits they are experiencing. Examples include:

  • Social care provider Home Instead Senior Care actively targets older workers approaching or shortly after retirement.
  • Aviva appointed a Recruitment Champion for older workers internally and incentivised their older employees to act as ambassadors to help recruit other older workers.
  • Barclays Bolder Apprenticeship programme targets a pool of recruits older than traditional apprentices – including those who have retired early and faced redundancy.
  • Domestic and General Group’s multi-generational teams in their call centres reduced turnover and absenteeism and improved customer service by better matching the age profiles of employees with service users.

Next steps: what can employers do?

There is no shortage of advice for employers who want to reap the benefits of recruiting and retaining older people. From creating more inclusive job advertisements to talking about flexible working at interview stage, there are some key steps that can help employers become more age-friendly.

A recent issue of Harvard Business Review also made some suggestions to employers who want to adapt to ‘the new age of ageing’:

  • preserve experience through phased retirement and new skills training;
  • replenish experience by rehiring retirees and updating skills;
  • share experience through mentoring and instructor roles;
  • offer flexibility through schedules, locations and benefits; and
  • leverage age diversity through multigenerational teams and diversity, equality and inclusion programmes.

Flexible working is an important way of attracting and retaining older workers. This was underlined in a recent report supported by a number of organisations, including CIPD, British Chambers of Commerce and Business in the Community, which made recommendations for government and business on enhancing flexible working provisions for people over fifty.

Final thoughts

There is no escaping the demographic realities of the new employment landscape. The myths surrounding older workers may persist, but more and more employers are discovering the benefits of a diverse workforce that includes people from a variety of age groups.

Older workers are productive and versatile, with the skills, knowledge, experience and emotional intelligence that employers and colleagues value in a variety of workplace situations.

Which is why it’s time for some new age thinking.

Photo by Ravi Patel on Unsplash

Further reading: more on the changing workplace from The Knowledge Exchange blog

Covid-secure workplaces revisited: how businesses can help people get back to work

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This is the first in a series of republished blog posts from The Knowledge Exchange. These articles will revisit important topics with ongoing relevance for public policy and practice, as well as for communities and wider society. The first revisited post covers the workplace, and focuses on the ways in which employers can ensure their employees can return to Covid-secure places of work. At the end of the republished article, we’ve updated the post to report on recent developments.

As well as being a public health emergency, the coronavirus (COVID-19) has had wide-reaching economic implications. It’s something of an understatement to say that it has had dramatic effects on all our working lives.

And while successive lockdowns have helped in reducing the number of COVID-19 cases, business cannot remain on hold forever. Gradually, carefully, workplaces have been reopening, and growing numbers of workers are preparing to return to their jobs in offices, shops, schools and construction sites.

In 2020, a White Paper produced by The Knowledge Exchange explained how the workplace has to change in response to the COVID-19 pandemic.

A redefined workplace

Before the pandemic, the workplace landscape was already changing. But now it is being totally redefined. Organisations of all shapes and sizes, in all sectors, are facing hard decisions. And how to reopen their workplaces, in a way that protects the health and wellbeing of their employees, is a key challenge.

The White Paper focuses on what employers have to consider when thinking about how to reduce the spread of the coronavirus. The most important challenges concern:

  • social distancing, including areas where this is more difficult, or not possible;
  • organising the workplace, including the location of desks and the installation of additional features, such as screens and hand-drying facilities;
  • cleaning and sanitising, including what needs cleaning, who will do it and when.

As well as complying with guidance, employers have to make sure their staff are confident in the plans for reopening workplaces. A survey for the Chartered Institute of Personnel and Development in May 2020 showed that almost half (44%) of respondents were concerned about catching COVID-19 at work.

How businesses can prepare for reopening

Every organisation needs to introduce sensible measures to control risks. Therefore, before reopening a workplace, it is vital to conduct a COVID-19 risk assessment, in line with guidance from the Health and Safety Executive.

A risk assessment should:

  • identify what work activity or situations might cause transmission of the virus;
  • think about who could be at risk – paying attention to whether the people doing the work, or those they live with, are especially vulnerable to COVID-19;
  • decide how likely it is that someone could be exposed;
  • act to remove the activity or situation, or if this isn’t possible, control the risk.

During the risk assessment, it’s essential  to consult with workers and afterwards to share the results. Different industries and sectors may require specific measures. On construction sites, for example, access between different areas may need to be restricted, and high traffic areas may have to be regulated to maintain social distancing. The UK government has published guidance covering a range of different types of work in places such as offices, factories, shops and outdoor working environments.

Actions to make the workplace COVID-secure

The UK government and the Scottish, Welsh and Northern Ireland devolved administrations have provided guidance on how to work safely. This gives practical advice on how the guidance can be applied in the workplace.

In planning to reopen their workplaces, every organisation should translate this guidance into the specific actions it needs to take, depending on the nature of their business. At the same time, employers must also ensure that everyone in the workplace continues to be treated equally. Discrimination against anyone because of a protected characteristic, such as age, sex or disability is against the law, and employers also have particular responsibilities concerning disabled workers and new or expectant mothers.

The White Paper contains a checklist of actions which all organisations need to take. These include

  • developing cleaning, handwashing and hygiene procedures;
  • helping people to work from home;
  • maintaining social distancing;
  • managing transmission risk where social distancing is not possible.

CAFM Explorer: an invaluable support tool for getting back to work

Much of the workload involved in ensuring a safe and effective return to work will be taken on by facilities managers. Keeping workplaces clean, managing shift patterns, ensuring availability of personal protective equipment and creating procedures for inbound and outbound goods are just some of the many considerations to be made.

The White Paper highlights the value of the CAFM Explorer software solution to help organisations manage and consolidate information on the vital elements of a COVID-secure workplace, such as one-way systems, desk spacing, cleaning, staggered hours and hand sanitising stations.

Developed by Idox, a trusted supplier of digital software and services, CAFM Explorer can also trigger work orders as a result of an action – for example, ensuring a desk is cleaned once it has been booked – as well as providing processes to support working at home.

Final thoughts

It is too early to say what lasting effects the coronavirus will have on UK society and business, but it’s likely we will all be living in the shadow of COVID-19 for the foreseeable future. It’s essential, therefore, that organisations make themselves aware of the steps necessary for preparing, implementing and managing the Covid-secure workplace.

To receive your free download of the Getting Back to Business White Paper, please visit the CAFM Explorer page or email marketing@idoxgroup.com.

What happened next

When this blog first appeared, in June 2020, lockdown restrictions in the UK were being lifted, and there were signs that more people who had been working remotely were ready to return to their usual places of work. However, in the autumn the emergence of a more infectious strain of the coronavirus – the Delta variant – forced governments to reimpose restrictions. For most of 2021, many people have continued to work from home, although this benefit has not been available to people working in key sectors such as health, public transport and retail.

The development of vaccines to prevent the worst effects of Covid-19 has resulted in governments again relaxing restrictions. Although, the guidance on returning to work from the administrations in England, Wales, Scotland and Northern Ireland may differ, the increasing numbers of people who are double-vaccinated indicates that by the end of 2021 more people will have returned to their usual place of work, at least for some of the working week.

While some employers are urging their staff to return to the workplace, others are stressing that no pressure is being put on their workers to go back to the office right away. In the United States, some employers may be planning to cut the pay of those who continue to work from home, while others are trying to lure their workers back with incentives. At the same time, as the UK government’s furlough scheme comes to an end, many employers must consider whether they can continue to employ their workers, or make them redundant.

It’s now clear that the Covid-19 virus will be part of our lives in the long term. What’s not yet clear is how we can learn to live and work with it. So, the guidance on returning to the workplace that was highlighted in our original blog post and our White Paper still stands. And the CAFM Explorer solution remains an important tool in ensuring that, when the time is right, people can return to their workplaces safe in the knowledge that they are Covid-secure.

Further reading: articles on employment and the workplace from
The Knowledge Exchange blog

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Supporting universities could be key to economic and social recovery

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Image by Ian Dick via Creative Commons

“Support for universities means support for businesses and jobs, for key workers, and for levelling up the UK’s towns and regions.” (Universities UK)

Universities have long been positively associated with economic growth, not only for the regional areas in which they are situated but also for neighbouring regions as a result of spillover effects. The total income of the UK university sector has been estimated at around £40 billion per year – 1.8% of national income.

Many universities are important anchors in their local areas, supporting community activity in various ways and working in collaboration with smaller businesses. And they have played a vital role in the response to the current pandemic through medical research, sharing of resources and community wellbeing efforts. 

With widespread agreement over ‘building back better’ and ‘levelling up opportunities across all parts of the United Kingdom’, it is no surprise there have been calls to ensure investment in this sector is a central priority. In forecasting the potential impact of UK universities over the next five years, recent research from Universities UK suggests that a well-supported university sector could be key to the economic and social recovery from the pandemic.

Supporting people

The Universities UK report outlines the ways in which universities support people, including by providing a pipeline of key workers and enabling upskilling for new jobs. It is projected that by May 2026, more than 191,000 nurses, 84,000 medical specialists and 188,000 teachers will graduate from UK universities. And it is suggested that these are likely to be underestimates. If these forecasts are accurate, the potential for universities to help address the skills gaps and shortages that the UK faces is clear, particularly as nursing and teaching have featured on the hard-to-fill and skills shortage vacancies lists.

It is also projected that demand for higher level skills will continue rising into the late 2020s. In the shorter term, 79% of employers with more than 25 staff anticipate a need for upskilling in the next 12 months, rising to 84% for firms with over 100 staff. No region sees the need for upskilling fall below 60%. In addition to educating students, universities are responding to this need with training and upskilling programmes tailored to employers and the community. Forecasts for each of the UK nations include:

  • universities in Northern Ireland will deliver the equivalent of 410 years of professional development training and education courses to businesses and charities in the next five years (and 90 years’ worth in the next 12 months)
  • Scottish universities will provide 3,490 years of training by May 2026 (over 600 years’ worth in the next year)
  • Welsh universities will deliver the equivalent of nearly 4,800 years of upskilling in the next five years (over 880 years’ worth in the next 12 months)
  • universities in England will provide the equivalent of over 549 centuries (54,936 years) of training by May 2026, and 10,580 years’ worth in the next year alone

As has been argued, “part of the effect of universities on growth is mediated through an increased supply of human capital and greater innovation”. 

Local economic impact

The local economic impact of universities is widely recognised. Universities have consistently attracted funding for local regeneration projects with significant economic and social impacts and the report forecasts that these will have a value of over £2.5 billion in local places across the UK over the next five years.

It is suggested that many of these projects will also attract additional funding from universities and businesses, resulting in even greater local impact.

Universities also have a direct impact on their local economies as large employers. It is estimated that 1.27% of all people in employment in the UK work for a university. Other recent analysis suggests that universities typically support up to one additional job in the immediate local economy for every person they directly employ.

The impact of universities on local procurement is also emphasised, highlighting the example of the Leeds Anchors Network, which is looking at opportunities to direct spending locally.  The report suggests that if anchor institutions in Leeds shift 10% of their total spending to suppliers in the region this could be worth up to £196 million each year.

Collaboration and contributing to research

The report also considers the role of universities in partnering with business, including providing advice/training and enabling cutting edge research and innovation.

It is forecast that UK universities will be commissioned to provide over £11.6 billion of support and services to small enterprises, businesses and not-for-profits over the next five years, ranging from specialist advice, access to the latest facilities and equipment to develop innovative products, and conducting bespoke research projects. It is also expected that universities will attract national and international public funds to spend on collaborative research with businesses and non-academic organisations, estimated to be worth £21.7 billion over the next five years.

The report highlights that this research leads to impact in priority sectors. In the East Midlands, for example, over a third of competitive funding received by research organisations since 2014 was for clean growth and infrastructure projects with businesses, a higher proportion than any other region. In Yorkshire 85% of funding has been for manufacturing, materials and mobility projects, and 53% of funding in London has been in the area of ageing, health and nutrition.

Universities have also been shown to be effective in commercialising their research via spinouts, an area that has a great deal of potential to contribute to economic growth.

Despite all universities conducting cutting-edge research, there are regional disparities in research and innovation investment. And there has been historic underfunding in some regions which has led to inequalities in economic performance across the UK, putting the levelling up agenda at risk. The report therefore argues that “research and innovation policy needs to be designed alongside, and be closely aligned to, local economic development policy.”

Of course, the higher education sector hasn’t been immune to recent financial cuts and the expected losses for the sector are “highly uncertain” as highlighted by the Institute for Fiscal Studies.

And the recent announcement of the 50% cut to university arts funding will come as a big blow to the already suffering creative industries sector. The decision, made in a bid to redirect spending to subjects considered a ‘strategic priority’ by the government such as medicine and STEM, is a concern if it is to have a detrimental impact on the arts industry talent pipeline.

Final thoughts

Depending on the losses the university sector experiences, it may be that the five year forecasts presented in the Universities UK report do not come to fruition.

However, as the intention of the government is to ‘level up’ and create a ‘place strategy’, surely universities have to play a central role given their huge economic and social potential. And that means investment, not cuts. As the Universities UK report highlights:

“World-class innovation and research assets need support. Training highly skilled people requires investment. Ensuring the benefits of both of these are felt equally around the UK will depend on robust policy and funding decisions.”

RESEARCHconnect is the Idox group’s specialist research funding database providing information on thousands of funding opportunities dedicated to the UK research community. It supports universities, research institutions and research-intensive companies across Europe in identifying and disseminating R&D funding. In the current economic climate, there is increasing pressure to exploit alternative funding sources and RESEARCHconnect ensures that global funding opportunities will not be missed. 

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Fair and flexible labour market: building back better

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Much has been reported on the recovery from the pandemic and how things can be ‘built back better’ but what about those groups that have been disproportionately affected?

Recent research has highlighted the unequal impacts the pandemic has had on particular groups within the labour market.  From the lowest paid to part-time workers and women, research has considered how things could be moved forward so that those that have borne the brunt of the economic impact are not left behind. In this blog, we take a look at some of these publications, each of which highlights the need to create a fairer and more flexible labour market.

Low paid workers: new settlement needed

The Resolution Foundation’s latest annual Low pay Britain report has warned that the low paid are at greatest risk of becoming unemployed once the furlough scheme ends in September.

Despite the positive backdrop for low paid workers in the run up to the crisis with a fast rising minimum wage following the introduction of the National Living Wage (NLW) in 2016 – which has driven the first sustained fall in low pay for 40 years – the Covid-19 crisis has adversely affected the low paid to a much greater degree than the higher paid. The research showed that workers ranked in the bottom fifth for pay were three times more likely to have lost jobs, hours or have been furloughed than the top paid fifth. Low paid workers are also more likely to work in the sectors most impacted by the pandemic – hospitality, leisure and retail.

As the economy reopens, however, so too do the sectors most restricted over the past year which improves the prospects for low paid workers. Indeed, they are now returning to work fastest. In April alone, almost a million workers came off furlough – more than half of them employees in hospitality, leisure or retail.

But while the report highlights the positive prospects for the low paid, it also addresses several key issues that policy makers will need to consider if the low paid are to benefit from the recovery. Major risks for the low paid are identified:

  • higher unemployment
  • decreasing job security
  • infringements of labour market rights

It argues that low paid workers’ relative unemployment risk after the pandemic is likely to be particularly high given the possibility of structural change concentrated on low paying sectors. And if unemployment rises, it is noted that job quality and infringements of labour market rights are likely to deteriorate.

The Resolution Foundation calls for a new settlement for low paid workers, arguing that “policy makers must look beyond the minimum wage – to job security and labour market regulation – for ways to ensure it’s a recovery that benefits low paid workers”.

Part-time employees: must be included in the recovery

As we move towards the end of restrictions and of the furlough scheme, cracks have also started to emerge for part-time workers, who have been “clinging on in a volatile labour market” according to recent analysis by the Timewise Foundation.

This report notes that part-time employees are one demographic that hasn’t had the same level of scrutiny in the literature as other disproportionality affected groups.

The experience and outlook for part-time employees appears “particularly bleak” according to the report. Despite the furlough scheme being effective in protecting millions from unemployment, it is argued that it is actually masking significant challenges – most notably for part-time workers. The disproportionate impact on part-timers has seen them face higher levels of reduced hours and redundancy. They are also less likely than full-timers to return to normal hours and to hang on to roles during lockdowns.

Evidence shows 44% of part-time employees who were away from work during the first lockdown continued to be away from work between July and September 2020, when restrictions began to temporarily ease. This compares to 33.6% of full-time employees.

The majority (80%) of part-time workers also do not want to work more hours but as Timewise data shows, only 8% of jobs are advertised as part-time – “simply too big a problem to ignore”.

In response to the analysis, a vision for change is set out, focusing on creating a fair and flexible labour market that will:

  • support those in everyday jobs to access flexibility
  • help the millions of people who want or need to work flexibly to find flexible opportunities
  • remove some of the barriers to support those trapped in low-paid work and unable to progress

Women: promoting a gendered recovery

Women have also been disproportionately affected in the labour market, particularly as they are often employed in low-paid and part-time jobs within shutdown sectors such as hospitality and retail, which are notoriously characterised by job insecurity.

This was highlighted in a recent briefing paper by Close the Gap and Engender which looked at the impacts of Covid-19 on women’s wellbeing, mental health, and financial security in Scotland. The paper confirms pre-existing evidence that women have been particularly affected by rising financial precarity and anxiety as a result.

The closure of schools and nurseries and increased childcare disproportionately affected women’s employment and women’s propensity to work part-time places them at greater risk of job disruption. The data shows that young women and disabled women are being particularly impacted by the pandemic.

Key findings include that women are more likely than men to be receiving less support from their employer since the first lockdown, and were significantly more likely than men to report increased financial precarity as a result of the crisis – this was particularly the case for young women and disabled women. Timewise points to the potential for this to add to a growing child poverty crisis.

Similarly to the above reports, which call for the specific affected groups to be included in any future employment strategy, this report concludes by highlighting the importance of a gender-sensitive approach to rebuilding the labour market and economy.

Final thoughts

While furlough has undoubtedly protected many within those groups who have been disproportionately affected by the pandemic, this is only temporary and as all three reports above suggest, these groups are at greatest risk of unemployment and job insecurity when the scheme finally ends.

The research clearly calls for a fairer and more flexible labour market with stronger and better rights for all workers. Failure to address this in the attempt to build back better will only serve to increase the inequalities that already exist in the labour market.

The reports highlighted in this blog post have recently been added to The Knowledge Exchange (TKE) database. Subscribers to TKE information service have direct access to all of the abstracts on our database, with most also providing the full text of journal articles and reports. To find out more about our services, please visit our website: https://www.theknowledgeexchange.co.uk/

Further reading on employment issues from The Knowledge Exchange Blog:

Living and working in an ‘age of ambiguity’

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The pandemic is having a wide ranging impact on all aspects of people’s lives. From the massive shift to home working for many to the furlough scheme for others, employees have experienced a fundamental shift in the way they work and live.

According to a recent survey of workers, employee happiness has declined and there has been an increase in presenteeism during the pandemic, as the boundaries between home and work, which were once certain, have become blurred.

Blurred lines and a culture of presenteeism

The survey by Aviva, polled 2,000 employees in February 2020 and again in August 2020, finding that most people were happier before the pandemic and that a culture of presenteeism had emerged. Key findings included:

  • More than half (52%) agree the boundaries between their work and home life are becoming increasingly blurred – up from 40% in February.
  • The number of employees who are completely happy almost halved: 20% in February vs. 13% in August.
  • 43% of employees ranked their mental health between ‘very bad’ and ‘fair’, compared with 38% in February.
  • 84% say that they would carry on working even if they felt unwell.

A significant trend of presenteeism and the ‘always on’ culture was highlighted by the survey. The increased uncertainty and heightened anxiety has led to many employees working longer hours and taking fewer sick days. In February 2020, 67% of employees took zero sick days over a three month period; this increased to 84% in August.

Employees may feel the need to prove their productivity while working from home, particularly if they feel their jobs are at risk. But such e-presenteeism is likely to have a negative impact on productivity and inevitably mental wellbeing. According to the report “the ambiguity experienced is compounding behaviour that is detrimental to long-term employee wellbeing.”

Young people (18-25) were found to be particularly affected, with 53% reporting feeling anxious compared to the national average of 34% and 17% ranking their mental health as bad compared to an average of 11% across all age groups.

There have been changes in employee self-determination across the board and the main priorities for employees have shifted as they are increasingly looking for a greater work-life balance over salary – a trend which has increased since the pandemic struck.

Employer considerations

Most employers have implemented new ways of supporting employees, which has been welcomed, but the survey highlights that more needs to be done. Despite a majority of employees believing employers have made some effort to adapt, there is still a loss of motivation among employees. Just 15% of employees agree that their employer is trying really hard to understand what motivates them and only a quarter (26%) agree their employer is genuinely concerned about their wellbeing.

With research confirming a conclusive link between wellbeing and productivity – employees are 13% more productive when happy – no organisation can afford to ignore the issue of employee wellbeing.

Indeed, employee wellbeing was already rising up the corporate agenda pre-Covid-19 but the pandemic has propelled it further into focus for many organisations.

It is argued that a new partnership is required between employees and employers. Personal control surpasses employer control when it comes to what employees want and there is clear evidence that more tailored support, rather than a one size fits all approach, is required.

Aviva’s report argues that “now more than ever there is a case for employers to embrace the ‘Age of Ambiguity’ to support their workforce with their mental health, physical and financial wellbeing.” To this end, Aviva recommends five ‘employer considerations’:

  • Understand how they can deliver on emerging flexibility needs.
  • Personalise mental health and wellbeing support.
  • Create sense of purpose, clarity and autonomy in the workplace.
  • Prepare workers for fuller working lives and the transition from work to retirement.
  • Create more targeted interventions by understanding personality types.

Towards a happier future

As all personality types were found to desire flexibility, it is suggested that prioritising employee wellbeing as a ‘need to have’ rather than a ‘nice to have’ and incorporating flexibility into working life could be a way forward for businesses when it comes to recruiting and retaining the best workers.

The ‘age of ambiguity’ could be the perfect opportunity for businesses to make the necessary changes to support their employees, helping them to improve their physical, mental and financial wellbeing – for mutual benefit.

The pandemic has thrust the world of work into a period of intense change and uncertainty, but many of the trends were already underway, particularly the shift in employee outlook. Employees’ desire for flexibility continues to grow as they seek a better work-life balance and there is no sign of this abating. The Aviva survey has shone a spotlight on this trend and suggests that “employers who embrace their employees’ desire for long term flexibility will see the benefit of a healthier and happier workforce” – leading to a happier future for all.

Enjoyed reading this? Why not take a look at some of our previous posts on working conditions:

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The year of living differently: reviewing The Knowledge Exchange blog in 2020

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2020 has been a year like no other. A microscopic virus – 10,000 times smaller than the width of a human hair – has dominated, disrupted and redefined the way we live and work.

Although the pandemic is primarily a public health emergency, its effects have been felt in all areas of public and social policy, from economic development and employment to transport and the environment. Throughout this year, our blog has reflected on the impacts of the coronavirus and the restrictions introduced to prevent its spread.

The COVID-19 knock-on

While the coronavirus pandemic has dominated the news headlines, it has also obscured the knock-on effects on the NHS. In October, we reported on the impacts of delays to preventative healthcare measures, such as screening and routine medical care in the form of pre-planned operations for long-term chronic and non-urgent conditions.

As the blog post noted, the impacts have been wide-ranging, including not only delays in care for case of physical ill health, but also for those seeking treatment for mental health conditions:

“Research suggests that incidence of mental illness during the coronavirus pandemic increased. However, the numbers of people accessing services and being referred for treatment have not increased proportionate to this.”

The ‘hidden epidemic’

Long before the coronavirus pandemic, domestic violence had become known as a ‘hidden epidemic’ in the UK. In September, our blog highlighted the unintended consequences of quarantine for domestic abuse victims.

After the UK entered lockdown in March, calls and online enquiries to the UK’s National Domestic Abuse line increased by 25%. Three-quarters of victims told a BBC investigation that lockdown had made it harder for them to escape their abusers and in many cases had intensified the abuse they received.

Despite additional government funding, the local authorities and charities which support victims of domestic violence have been struggling with the financial fallout from the pandemic. Even so,  important partnerships have been formed between local government, educational institutions and third sector bodies to provide safe spaces for women and their children fleeing violence. Among these was an initiative at the University of Cambridge:

“St Catherine’s College formed a partnership with Cambridge Women’s Aid to provide over 1000 nights of secure supported accommodation during the lockdown period.“

‘Same storm, different boats’

As the recent Marmot review has stressed, the coronavirus pandemic has exposed and deepened many of the deep-rooted inequalities in our society, including gender, ethnicity and income.  It has also shone a light on more recent inequalities, such as the growth of precarious employment among sections of the population.

In July, we looked at the uneven economic impact of the pandemic, focusing on the heavy price being paid by young people, women, disabled people and Black and Minority Ethnic (BAME) communities.

Women often work in the frontline of care services and have had to juggle childcare during lockdown. BAME communities are over-represented in key-worker jobs, and so were particularly vulnerable to coronavirus.

And although there has been much talk about ‘building back better’, our blog post drew attention to the observations of Dr Sally Witcher, CEO of Inclusion Scotland during a Poverty Alliance webinar:

“She asks whether indeed we should want to build back, when the old normal didn’t work for a large proportion of people, particularly those with disabilities. Dr Witcher also questions ‘who’ is doing the building, and whether the people designing this new future will have the knowledge and lived experience of what really needs to change.”

The impacts of a pandemic

Many other aspects of the impact of COVID-19 have been covered in our blog:

  • How housing providers have embraced the fluidity of an emergency situation, including tackling homelessness, engaging effectively with tenants and addressing mental ill health.
  • Digital healthcare solutions for those with coronavirus and for the continuity of care and day-to-day running of the NHS.
  • Creating and managing a COVID-secure workplace.
  • How COVID-19 is changing public transport, including an acceleration towards contactless payment and mobile ticketing.
  • The additional challenges of the pandemic facing autistic children and young people.
  • The impact of the coronavirus restrictions on the arts.
  • The role of green new deals in tackling climate change and economic inequality as part of the post-Covid recovery.

Beyond the virus

Although the pandemic has been at the forefront of all our minds this year, The Knowledge Exchange blog has also taken the time to focus on other important issues in public and social policy:

We’ve also taken advantage of the ‘new normal’ experience of remote working to join a number of webinars, and to report back on the observations and ideas emerging from them. Most recently, our blogs have focused on a series of webinars organised by Partners in Planning, which included contributions on how the planning system can help address climate change.

Final thoughts

The health, economic and social impacts of the pandemic are likely to be long-lasting – restrictions on travel, work and socialising will continue into the spring, and insolvencies and unemployment numbers are likely to rise. And the continuing uncertainty over the UK’s new trading relationship with the European Union will generate additional challenges.   

But, as a frequently difficult, often challenging and sometimes distressing year draws to a close, there is cause for optimism about 2021. Vaccines to prevent the spread of the virus have been developed with lightning speed. Across the UK people are already being vaccinated, with greater numbers set to receive the jab in the coming months.

Here at The Knowledge Exchange, we’ll continue to highlight the key issues facing public and social policy and practice as we move towards the post-Covid era.

Season’s greetings

It’s with even greater meaning than ever before that we wish all our readers a happy Christmas, and a healthy, prosperous and happy new year.

Best wishes from everyone at The Knowledge Exchange: Morwen, Christine, Heather, Donna, Rebecca, Scott, Hannah and James.

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Guest post: How working from home could revitalise rust belt cities

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Michel Serafinelli, University of Essex

For years, we have been promised a work-from-home revolution, and it seems that the pandemic has finally brought it to pass. In April this year, at the height of the first wave of coronavirus, 47% of people in the UK were working from home, the vast majority of them doing so because of the pandemic. In a sense this is overdue: the work-from-home potential for UK employees is 32%; in France, Germany and Italy between 24% and 28%.

This structural transformation has the potential to at least partially undo another transformation from the previous century. With the decline of manufacturing in the United Kingdom after the 1970s, some cities – incuding Hull, Sheffield, Bradford and Stoke-on-Trent – entered a spiral of high unemployment and out-migration that has lasted to this day. This trend is echoed in other “rust belt” cities such as Saint-Etienne in France, Wuppertal in Germany and the American city of Detroit.

The rise of teleworking could end that spiral – if the right conditions are met.

The changing workplace

It’s unlikely that telework will end when the pandemic does – we will instead probably see workplaces encouraging a mix of in-office and home working. Some organisations may start asking workers to be in the office for only two to three days per week, while others may opt for a “conference model” (that is, a few consecutive days or a week per month for all employees).

This does not mean the death of big cities. London will probably stay attractive and innovative thanks to its very strong initial advantage. San Francisco and Seattle in US, Munich in Germany and Amsterdam in the Netherlands will all remain hubs for knowledge workers. Scholars believe face-to-face still rules when it comes to creativity, and such cities provide an environment that is conducive to innovation.

But rust belt areas are cheaper and can attract skilled workers to regularly spend more time there once the pandemic is over.

A busy street in Soho, London.
London will not lose its appeal. christo mitkov christov/Shutterstock

The job multiplier effect

How can formerly deprived cities thrive after the pandemic? To understand the potential for revitalisation of rust belt cities, we can invoke the job multiplier effect. This is where the presence of skilled workers helps create other jobs through increased demand for local goods and services. For example, after their day on Zoom (at home or in a local co-working space), skilled workers will want to go out. In this way they support a barista, a waiter, a chef and perhaps a taxi driver. Some will decide to renovate the house they live in, and ask a local architect. Once or twice a week they go for yoga. They may need a dogsitter when they travel.

This is not the only mechanism that could help with local revitalisation. Some of the people regularly spending more time in rust belt areas would be entrepreneurs, and we may see new business creation, as they seize new opportunities in industries such as culture, renewable energies, tourism, quality agro-food or handicraft.

In principle, therefore, our increased ability to work from home could lead to new growth opportunities.

Will it work?

But there are important caveats. Not all rust belt cities will be able take advantage of the post-pandemic world. After all, there were large differences in labour market performance after the 1970s, when the aggregate number of manufacturing jobs started to decline.

In the UK, both Middlesborough and Slough had 44% manufacturing employment in 1970. But their experience was vastly different in the three following decades, with Middlesborough employment declining by 13% per decade and Slough employment growing by 12% per decade. Places such as Norwich and Preston in the UK, Bergamo in Italy, and San Jose in the US were traditional manufacturing hubs that nonetheless performed well in the decades that followed the start of manufacturing decline in their countries.

To understand why we may see large differences across different cities again with the rise of working from home, we first have to think about differences in what economists call human capital endowments – this relates to the skills of the workforce in a particular place. For example, if locality A has a greater share of the workforce with a university degree than locality B, it has a higher human capital endowment and is more likely to recover from industrial decline.

The skill level of the workforce is important for the task of local reinvention – in our research team’s analysis of the reinvention potential for cities, we used the share of the workforce with a university degree as a proxy for this. To distribute these advantages across the board, scholars studying declining areas have called for measures aimed at boosting training and facilitating the assimilation of knowledge and innovation.

Another important challenge is the digital divide – the gap in speeds between areas with privileged access to the internet and the rest of the country. In the UK this is more than just a gap between urban and rural parts of the country – inner-city areas in London, Manchester, Liverpool and Birmingham are also left behind. A large reduction of this gap was important for job creation before COVID-19 – it should be a top priority now.

An overhead shot of a woman typing on a laptop at a table.
The UK’s digital divide affects cities too. marvent/Shutterstock

Local amenities also play a role. For skilled workers with family ties in a specific area, once they decide to regularly spend more time outside London, the choice of location is often pretty clear. For skilled workers without such ties, factors such as the cultural and recreational activities on offer in a new city become important, especially since they are used to a vibrant selection in London.

Overall, rust belt areas in Western economies face some opportunities for regeneration with teleworking, but there are also several important challenges. To maximise the potential for success, governments should consider measures that boost training, investment in high-speed broadband and improve transportation links between these cities and London.

These kinds of investments would help smaller cities such as Middlesborough, Hull and Stoke-on-Trent take advantage of the new opportunities presented by telework. Otherwise Manchester and, to some extent, other larger cities such as Birmingham and Liverpool could be the winners, among the rust belt, in the post-coronavirus work-from-home economy.

Michel Serafinelli, Lecturer in Economics, University of Essex

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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Role models for a new economic landscape: lessons from Europe’s Green Capitals

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Hamburg: StadtRÄDER bike rental system

Last month, the French city of Grenoble was crowned European Green Capital for 2022. Since 2010, this award has been presented by the European Commission to cities judged to be at the forefront of sustainable urban living.

Being named Europe’s Green Capital is good PR for any winning city, and the €350,000 prize is an additional incentive to win. But the award also places demands on the winners to build on the environmental improvements that helped put them in first place.

The key message of the award is that Europeans have a right to live in healthy urban areas. Cities should therefore strive to improve the quality of life of their citizens and reduce their impact on the global environment.

Cities bidding for the award are judged on a range of environmental criteria, including climate change, local transport, public green areas, air quality, noise, waste, water consumption, wastewater, sustainable land use, biodiversity and environmental management.

The award enables cities to inspire each other and to share examples of good practice. So far, 13 cities have been named European Green Capitals:

2010: Stockholm (Sweden)

2011: Hamburg (Germany)

2012: Vitoria-Gasteiz (Spain)

2013: Nantes (France)

2014: Copenhagen (Denmark)

2015: Bristol (United Kingdom)

2016: Ljubljana (Slovenia)

2017: Essen (Germany)

2018: Nijmegen (Netherlands)

2019: Oslo (Norway)

2020: Lisbon (Portugal)

2021: Lahti (Finland)

2022: Grenoble (France)

Green approaches

Each city has adopted different approaches during its year as a green capital.

  • One very clear example of Stockholm’s commitment to sustainable development during its year as European Green Capital was the opening of a new tramway. The line opened in August 2010 and quickly achieved substantial environmental and economic impacts.

  • One of the campaigns during Hamburg’s year as green capital in 2011 aimed to make it easier for citizens to switch from cars to bikes and public transport. The Hamburg Transport Association distributed 2,735 free tickets to friends and acquaintances of season ticket holders, and many visitors made use of the free advisory and ‘get involved’ activities of Germany’s national bicycle club. During the year, Hamburg’s StadtRÄDER bike rental system was also promoted, resulting in an 8% increase in the number of users.

  • Even before it was named as a European Green Capital, Grenoble, had already made efforts to address noise pollution, promote cycling and reduce speed limits. It has also taken a proactive approach to maximising its limited green space by encouraging citizen-led planting initiatives. Grenoble reduced greenhouse gas emissions by 25% from 2005 to 2016 and is working towards a 50% reduction by 2030.

Britain’s green capital

The only UK city to be awarded the European Green Capital prize is Bristol, which held the title in 2015. The city hosted a number of art projects to raise awareness about sustainable development. Bristol also began a trial of ‘bio-buses’ powered by biomethane gas, using human waste from more than 30,000 households, an initiative that was developed further in 2020.

The selection of Bristol opened up a serious debate about  the true value of the award, with some regarding it as a distraction from Bristol’s serious environmental issues, such as traffic congestion, while others were critical of public funding for some European Green Capital projects as wasteful.

However, an important legacy from the year was the publication of the “Bristol Method”, a knowledge-transfer programme aimed at helping people in other cities understand and apply the lessons that Bristol learned in becoming a more sustainable city.

The Bristol Method is made up of a series of modules, each of which uses Bristol’s experience to present a ‘how to’ guide on a particular topic. Topics include:

  • how to use partnerships to drive change;
  • how to use grants to support grassroots change;
  • how to prepare a winning bid for the European Green Capital;
  • how to grow the green economy in a city;
  • how to get more people riding bikes and walking;
  • how to protect and enhance green spaces in a city.

Green shoots for a post-Covid recovery

Although the world is currently preoccupied by the coronavirus pandemic, that other serious planetary threat –  climate change – has not gone away. So it’s significant that many governments see this moment as an opportunity to build radical green policies into their packages for economic recovery.

Some of the practical ideas developed over the past decade by Europe’s Green Capitals are important in their own right, but may also be seen as key elements in rebuilding economies that have been devastated by restrictions to suppress the coronavirus.

The German city of Essen, for example, (European Green Capital in 2017) has developed one of Europe’s largest infrastructure projects, restoring 80 kilometres of waterways and creating a network of green spaces. The project was not only an important climate adaptation milestone, but has also created new jobs and business opportunities. Essen has shown that it’s possible for a city which previously relied on heavy industry to transform itself into a vibrant and sustainable space for humans, animals and plants.

Another project, in the Dutch city of Nijmegen, (Green Capital in 2018) is a social enterprise that collects, restores and re-sells second-hand goods. The venture prevents waste, as well as employing people who can put their repair and retail experience to good use. Similar projects across the Netherlands have collected 20,000 tonnes of goods a year, with 80% being re-used. They also provide jobs for disadvantaged and disabled people who have found it especially difficult to enter the labour market.

Europe’s Green Capitals have already become role models for green economies throughout Europe and beyond. Now they can demonstrate the economic as well as the environmental benefits of building back greener. 

Further reading: more on greener cities from The Knowledge Exchange blog

Counting down the hours: could a shorter working week raise productivity and improve our mental health?

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In 1930, the influential British economist John Maynard Keynes predicted that within 100 years the working week would have shrunk to 15 hours. He believed that as living standards rose people would choose to have more leisure time as their material needs were satisfied.

For a time, it looked as if Keynes might be right. In the post-war period, average working hours continued falling, and analysis by the New Economics Foundation has suggested that if this trend had continued we would currently have an average working week of around 34 hours.

But in the 1980s, labour market deregulation, reduced collective bargaining, and slower growth in pay for low income workers put the brakes on working time reductions.

In the UK, 74% of the workforce work an average of 42.5 hours a week. That’s longer than in any EU country, apart from Greece and Austria.

The benefits of a shorter working week

In recent years, the twin challenges of climate change and automation of jobs, along with growing concerns about mental health and work/life balance, have prompted a rethink on working hours.

For some, a shorter working week means compressing forty working hours into four days instead of five.  Others argue that a truly progressive four-day week involves fewer hours at work, with no reduction in pay.

While many employers may recoil at the prospect of paying the same wage for fewer hours, a growing body of evidence presents some strong arguments in favour of this approach:

  • Studies of working hours reductions have demonstrated increases in productivity over four days to compensate for the loss of the fifth working day.
  • Employees with reduced hours spend less time on inefficient tasks, such as meetings.
  • Fewer hours can mean less stress, greater work-life balance and increased motivation.
  • A 2020 study by Autonomy found that a four day working week could potentially reduce energy consumption for the extra non-working day by 10% and emissions intensity by 15%.
  • A shorter working week could have positive effects on gender equality.
  • Maintenance costs can be reduced if all employees are out of the office for an additional day each week.

The four-day week in practice: lessons from New Zealand

In May, New Zealand’s prime minister, Jacinda Ardern encouraged employers to consider the four-day working week as one of the ways the country’s economy could be rebuilt following the Covid-19 pandemic. She suggested that reductions in working hours could boost productivity and domestic tourism and improve work/life balance.

In fact, one New Zealand firm has already demonstrated the positive effects of a shorter working week. In March 2018, financial services company Perpetual Guardian began a two-month trial in which its 240 staff worked four eight-hour days, but got paid for five. The experiment was monitored by academics at the University of Auckland and Auckland University of Technology.

The findings from the trial showed that supervisors were able to maintain performance levels, and most teams recorded a marginal increase. Meanwhile, employees reported improved job satisfaction and a better work/life balance. In addition, many employees expressed a sense of greater empowerment in their work because of the planning discussions that preceded the trial. The success of the trial has now resulted in the four-day week being adopted as company policy at Perpetual Guardian.

The cost of cutting hours

Another working hours trial, in Gothenburg, Sweden, involved nurses in a care home being offered the chance to work six-hour shifts instead of eight, on full pay. While the trial resulted in improvements in staff satisfaction, health and patient care, the city had to employ an extra 17 staff, costing £1.4m. Critics of the scheme said the need to pump additional taxpayers’ money into the trial proved that it was not economically sustainable.

Cost is a potential stumbling block to further working hours reductions. A 2019 report from the Centre for Policy Studies (CPS) estimated that the cost to the UK public sector of moving to a four-day week would be £45 billion if attempted immediately, or £17 billion assuming generous productivity gains from shorter hours. The authors argued that such costs would require spending cuts in public services or substantial tax rises.

However, the Autonomy think tank has put the net cost of a 32-hour week at no more than £5.4 billion. Autonomy has also pointed to improvements in job quality for millions of public sector staff, the creation of 500,000 new jobs and reductions in the sector’s carbon footprint as potential benefits of shorter hours.

Burnout or rethink?

In October 2020, the 4 Day Week Campaign, Autonomy and Compass published Burnout Britain, looking at the impact of longer working hours. The report noted that over the past three years the length of the working day has increased steadily, resulting in a 49% rise in mental distress reported by employees. Women are experiencing particular pressures, with 43% more likely to have increased their hours during the Covid-19 crisis.

The report warned that beyond the coronavirus pandemic, the UK faces another serious public health emergency:

“…as well as an impending recession and mass unemployment, we are heading into an unprecedented mental health crisis”

The existing evidence suggests there’s a strong case to be made for reductions in working hours. Apart from the potential productivity gains and improvements in the quality of life, there are savings to be made in the costs of treating mental ill health caused by overwork.

Even so, government and employers will require further proof of the tangible benefits of a shorter working week before committing to permanent changes.

Crisis often accelerates change, and the Covid-19 pandemic has injected new urgency into the debate. Remote working, restrictions in the workplace and the threat of mass unemployment have demonstrated the need to reconsider the old rules that only months ago seemed set in stone.

We are still a long way from Keynes’ vision of a 15-hour week. But 2020 has shown that shining a light on previously unthinkable alternatives to our current ways of working is not only possible, but essential.

Further reading: more on working conditions from The Knowledge Exchange blog:

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Virtual knowledge: recent webinars on public and social policy

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Earlier in the summer, we shared some of the information our Research Officers had picked up while joining webinars on public and social policy.

Since then, we’ve taken part in more of these virtual seminars, and in today’s blog we’re providing an overview of the wide range of topics covered.

Low traffic neighbourhoods

Earlier this month, Project Centre, which specialises in public realm regeneration and sustainability, organised a webinar on the challenges of implementing Low Traffic Neighbourhoods.

Low Traffic Neighbourhoods (LTNs) are a group of residential streets where through traffic is removed or discouraged, and any remaining traffic must operate at a pedestrian pace. The focus is not only to reduce congestion and improve safety by getting traffic back onto main arterial road networks, but also to provide environmental benefits, improve public health, community cohesion and encourage people to spend more, quality time in the areas where they live by making places “liveable”.

This webinar looked at the design and implementation of Low Traffic Neighbourhoods, with guest speakers from two local authority areas (Waltham Forest and the Liverpool City Region), as well as designers from Project Centre who support the implementation of Low Traffic Neighbourhood Schemes. The speakers discussed their own experiences designing and implementing low traffic neighbourhoods and shared potential lessons for those looking to implement their own scheme.

The speakers all emphasised some key elements to effective design and implementation of LTNs they included:

  • LTNs are not just about transport, they can have health and wellbeing, community cohesion and crime reduction and economic impacts for local businesses as people are encouraged and enabled to shop more safely in their local areas.
  • schemes should be done with communities, not to them
  • LTNs should be designed with everyone in mind to bring pedestrians and cyclists “on par” with cars in terms of the use of street space
  • effective data and evaluation can help build a case for wider roll outs.

The new long life: a framework for flourishing in a changing world

This webinar was delivered by the International Longevity Centre (ILC) and included a number of speakers from a range of backgrounds who came together to discuss the impact of longevity and ageing on our engagement with work and the labour market, particularly in relation to digital technology and the changing nature of work post COVID-19. Speakers included Prof. Andrew Scott, Caroline Waters, Jodi Starkman, Stefan Stern, Lily Parsey and George MacGinnis.

Many of the speakers highlighted the difference between the ageing agenda and the longevity agenda, explaining that while many of us will live and work for longer than ever before, the nature of work and the stages of life are changing in a way that for many will be unrecognisable as the “traditional life journey”.

They stressed the need to move away from “traditional linear thinking” about how we age, with education at the start, mid-life being punctuated by work and potentially parenthood, then retirement, and that ageing in the future will be full of more “life stages” and more mini cycles where career breaks, learning and other life “punctuations” will take place at different times of life. It was suggested that the nature of work will change so much that re-learning and at times re-training will be a necessity at multiple points in life, and not just by those who change career deliberately.

Ageing well must, according to speakers, remain high on the policy agenda of future governments to ensure that the growing population of older people can live lives that are enjoyable, purposeful and productive and can contribute to wider society well into what would currently be considered “old age”.

Clearing the air

This has been a year like no other. But while attention has rightly focused on the number of Covid-19 fatalities – more than 800,000 worldwide – there is another hidden killer which has been responsible for more deaths than coronavirus, HIV and malaria combined. Research has found that air pollution caused an extra 8.8 million deaths around the world in 2015.

We’ve written before about efforts to improve air quality, and in July a webinar organised by Catapult Connected Places looked at further innovative ways to understand and tackle air pollution across the globe.

Eloise Marais,  an Associate Professor in Physical Geography at UCL talked about TRACE – the Tool for Recording and Assessing the City Environment – that she is developing using satellite observations of atmospheric composition. Satellites offer more complete and consistent coverage than surface monitors, and satellites can also monitor many air pollutants, such as sulphur dioxide, ozone, nitrogen oxides and fine particulate matter.

But while satellites have a long and well sustained record of recording data – some have been in space for more than a decade – their measurements have limitations in terms of spatial resolution. At the moment, these can only cover city-wide air quality, rather than providing postal code measurements. Eloise explained that, while satellite data has been used to show that air quality improvement policies have been effective in London as a whole, they cannot yet confirm that in some parts of the city pollution levels are not falling. Even so, Eloise noted that spatial resolution is improving.

Later in the webinar, Bob Burgoyne, Market Intelligence Team Lead at Connected Places Catapult talked about the Innovating for Clean Air India Programme. India is home to 14 of the world’s most polluted cities. One of these, the city of Bangalore is especially badly affected, and Bob described a project which aims to improve the city’s air quality and enable a transition to electric vehicles. The Catapult network has been working with academic and professional bodies, and with small and medium sized enterprises in India to measure and demonstrate the impact of pedestrianizing a major street in Bangalore on Sundays. The long term goal is to permanently pedestrianise the street, and to demonstrate active and electric mobility solutions.

Back on track: London’s transport recovery

This webinar, organised by the Centre for London, discussed the impact of the Coronavirus pandemic on London’s transport systems and explored the impact of changes to Londoners’ travel habits on the actions required for recovery.

The event included contributions from Rob Whitehead, Director of Strategic Projects at Centre for London, Cllr Sophie McGeevor, Cabinet Member for Environment and Transport at London Borough of Lewisham, and Shashi Verma, Chief Technology Officer and Director of Strategy at Transport for London.

A major concern raised by speakers was that current trends indicate that car usage is returning to normal levels faster than any other form of transport. Public transport, such as bus and tube, is slowly recovering but its usage is often linked to changes to lockdown restrictions, with surges in use as restrictions are lifted that very quickly level off. Additionally, although it appears that active transport use has increased, this increase tends to be at weekends and is more apparent in outer London.

As a result of these trends, there is a serious concern that levels of traffic in London may exceed the levels experienced prior to the lockdown. Currently, road traffic is at roughly 90% of normal levels, if this rises to 110%, the resulting congestion will result in gridlock and could have major implications for London’s economy.

How should we use grey literature?

This webinar was organised by the CILIP Health Libraries Group, for CILIP members to learn about and discuss how grey literature is used by libraries, and the benefits and challenges of making use of such content.

The main talk was delivered by two members of the library team from the King’s Fund – Deena Maggs and Kathy Johnson – who emphasised the importance of grey literature as a means of delivering timely and up to date information to users, particularly in the context of health and social care policy, where information needs tend to be very immediate.

The session involved discussions about the usefulness of grey literature in terms of Covid-19 recovery planning, as well as the challenge of determining the credibility of content which is not peer reviewed or commercially published.

The speakers gave practical advice around selecting and evaluating such sources, and highlighted the broadening range of ‘grey’ content that libraries can make use of, such as audio recordings, blog posts, and Tweets.

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