Who we are

The Knowledge Exchange has a team of expert research and information professionals with professional and academic experience covering a wide range of public policy areas.

Morwen Johnson, Head of the Knowledge Exchange

Morwen heads up The Knowledge Exchange and has twenty years experience in information services, research and social policy. Morwen has a background in projectwork in community regeneration and skills, as well as information management consultancy. She is Managing Editor of the Scottish Planning and Environmental Law Journal; a Prince2 Practitioner accredited project manager and a Chartered member of CILIP. Before joining Idox in 2004, she worked at the King’s Fund, a charitable foundation focused on health policy, and the London Library. Morwen has a particular interest in using evidence for decision-making, making research accessible and ensuring it has impact.


Christine Eccleson, Customer Development Manager

Christine has been at Idox for over 18 years and now works alongside Laura Hughes to manage, develop and coordinate our programme of customer contact and development. Christine works to provide useful analysis and reporting on how our services are being used and responds to feedback and suggestions.


Donna Gardiner, Research Officer/Journals Manager

Donna is responsible for coverage of public sector management information and also manages our serials colection. Before joining us Donna graduated from the University of Strathclyde with a MSc (Distinction) in Library and Information Studies, and published her research in a leading peer-reviewed journal.


Heather Cameron, Research Officer/Enquiries Manager

Heather is responsible for managing and ensuring the quality of our Ask a Researcher enquiry service. This involves ensuring that the team have the resources and knowledge needed to provide the expert enquiry service. She is also a subject specialist in economic development.


James Carson, Research Officer

James has been working for The Knowledge Exchange since June 2012. Prior to joining Idox, he was an information officer for the Scottish Environment Protection Agency, and has also developed information services for Glasgow Chamber of Commerce and the Scottish Arts Council. James is our subject specialist for housing and the environment. He is also the main editor of our blog and has a MLitt degree in creative writing from the University of Glasgow.


Laura Hughes, Customer Development Manager

Laura has worked for the Information Service for over 11 years. Before joining Idox, Laura worked for the University of Strathclyde Environmental Planning department as a Researcher, and then Forward Scotland as a Sustainable Communities Officer, her educational background being in planning, the environment and sustainable development. Laura is a Chartered member of the Royal Town Planning Institute. In her current role, Laura works to ensure that all Information Service clients receive the very best customer experience.


Mhari Glen, Information and Journals Assistant

Mhari joined the team in 2015 and provides a friendly and efficient service to our members who contact the service by phone. She supports delivery of the document supply and journals service, as well as providing administrative support to our customer service team.


Rebecca Jackson, Research Officer

Rebecca joined us in 2015 after graduating from the University of Stirling with a Masters in Public Policy. She is the subject specialist for health and social care, and delivers training for our members as well as answering research enquiries. She also supports our publication and communications programme, including social media.


Stacey Dingwall, Research Officer

Stacey joined the Knowledge Exchange in 2012 after completing a PGDip in Information and Library Studies. Stacey is the education and skills subject specialist. She manages our projects Research Online (a labour market intelligence tool) and Evaluations Online. She also delivers training to our members and is responsible for maintaining the quality of the content of our social policy database products.


Steven McGinty, Research Officer

Steven joined the Knowledge Exchange in 2013. He is the subject specialist for regeneration and also monitors technology issues which affect delivery of public services. Steven has a postgraduate diploma in Information and Library Studies from the University of Strathclyde and an LLB (Hons) Law degree from Glasgow Caledonian University.


Former staff

You will find articles by Alan Gillies; Alex Thomas, Laura Dobie; Rebecca Riley and Stephen Lochore on this blog too.