The Knowledge Exchange has a team of expert research and information professionals with professional and academic experience covering a wide range of public policy areas.
Morwen Johnson, Head of the Knowledge Exchange
Morwen heads up The Knowledge Exchange and has twenty years experience in information services, research and social policy. Morwen has a background in projectwork in community regeneration and skills, as well as information management consultancy. She is Managing Editor of the Scottish Planning and Environmental Law Journal; a Prince2 Practitioner project manager and was accepted as a Chartered Member of CILIP in 2008. Before joining Idox in 2004, she worked at the King’s Fund, a charitable foundation focused on health policy, and the London Library. Morwen has a particular interest in using evidence for decision-making, making research accessible and ensuring it has impact.
Christine has been at Idox for over 18 years and now works alongside Laura Hughes to manage, develop and coordinate our programme of customer contact and development. Christine works to provide useful analysis and reporting on how our services are being used and responds to feedback and suggestions.
Donna is responsible for coverage of public sector management information and also manages our serials colection. Before joining us Donna graduated from the University of Strathclyde with a MSc (Distinction) in Library and Information Studies, and published her research in a leading peer-reviewed journal.
Heather is responsible for managing and ensuring the quality of our Ask a Researcher enquiry service. This involves ensuring that the team have the resources and knowledge needed to provide the expert enquiry service. She is also a subject specialist in economic development.
James has been working for The Knowledge Exchange since June 2012. Prior to joining Idox, he was an information officer for the Scottish Environment Protection Agency, and has also developed information services for Glasgow Chamber of Commerce and the Scottish Arts Council. James is our subject specialist for housing and the environment. He is also the main editor of our blog and has a MLitt degree in creative writing from the University of Glasgow.
Mhari joined the team in 2015 and provides a friendly and efficient service to our members who contact the service by phone. She supports delivery of the document supply and journals service, as well as providing administrative support to our customer service team.
Rebecca joined us in 2015 after graduating from the University of Stirling with a Masters in Public Policy. She is the subject specialist for health and social care, and delivers training for our members as well as answering research enquiries. She also supports our publication and communications programme, including social media.
Steven joined the Knowledge Exchange in 2013. He is the subject specialist for regeneration and also monitors technology issues which affect delivery of public services. Steven has a postgraduate diploma in Information and Library Studies from the University of Strathclyde and an LLB (Hons) Law degree from Glasgow Caledonian University.
You will find articles by Alan Gillies; Alex Thomas, Laura Dobie; Rebecca Riley, Stephen Lochore and Stacey Dingwall on this blog too.