Multi-agency partnerships and the transformation of domestic abuse support

Photo by Anete Lusina on Pexels.com

Domestic abuse has been rising up the political agenda in the past few years. 2019 saw the appointment of the UK’s first Domestic Abuse Commissioner, and last month, the updated Domestic Abuse Bill was introduced to the UK Parliament (expecting to see Royal Assent in April 2021). But domestic abuse is still a widespread and endemic problem across the UK, with figures suggesting incidents across all areas of the country and across multiple demographic groups.

Often people who experience domestic abuse are difficult to identify and can struggle to engage directly with domestic violence support services. However, there is a growing recognition that knowledge sharing, and partnership working between statutory services, like housing or health teams, is vital to identifying and supporting victims and survivors in a timely and effective way.

Increasingly, the criminal justice system, health sector, social housing providers, charities, and local government have been attempting to work together to ensure that they are all able to respond effectively and provide the necessary support to domestic abuse victims and survivors.

The impact of lockdown

The most recent Crime Survey for England and Wales released by the Office for National Statistics (ONS) showed that an estimated 2.3 million adults aged 16 to 74 years experienced domestic abuse in the last year (1.6 million women and 757,000 men). Research published by the London School of Economics (LSE) after the first lockdown found that in London domestic abuse calls to the police increased by 11.4% on average, compared with the same weeks in 2019. The increase was, in a large part, due to an increase in calls from third parties not directly witnessing the incident, including neighbours or family members.

Similarly a report from Women’s Aid found that those delivering services needed to grapple not only with increased demand for support, but also with the challenge of delivering effective support in a different way as many services were only able to be accessed virtually.

Coordinated community responses transforming support for survivors

Organisations are becoming increasingly aware of the roles they can play in supporting people who experience domestic abuse and in the early identification of people at risk. Research also suggests that if someone is experiencing abuse, there is a high likelihood that they will also be experiencing other “needs”, which may cause them to come into contact with multiple services at once. Co-ordinating the response between services encourages organisations to share information to ensure consistency of care and experience; it can also help identify any gaps in support and allow for appropriate signposting and places the onus on the organisations, rather than on the person experiencing abuse.

Coordinated community response (CCR) approaches encompass the broadest possible response to domestic abuse; CCR addresses prevention, early intervention, dealing with crisis, risk fluctuation, and long-term recovery and safety, working with a wide range of services, pathways, agencies, and systems.

The fundamental premise of the CCR is that no single agency or individual can see the complete picture of the life of a family or individual within that family, but all may have insights and can provide interventions that are crucial to their safety and wellbeing. The CCR enables a whole system response to the whole person. It shifts responsibility for safety away from individual survivors to the community and services existing to support them.

The CCR is made up of 12 components: survivor voice; intersectionality; shared objective; structure and governance; strategy and leadership; specialist services; representation; resources; co-ordination; training; data; policies and processes. Taking a CCR approach provides communities with method for coordinating a response to domestic abuse. It places survivors at the heart of decision making and is an approach many frontline services can and do take when designing and implementing support services for people who have experienced domestic abuse.

Photo by Christina Morillo on Pexels.com

A pilot roll out for wrap around housing support

The Whole Housing Approach (WHA) to domestic abuse was first conceptualised in 2018 by the Domestic Abuse Housing Alliance (DAHA) in collaboration with the National Housing and Domestic Abuse Policy and Practice Group This approach aims: “to improve the housing options and outcomes for people experiencing domestic abuse so that they can achieve stable housing, live safely and overcome their experiences of abuse.”

The approach enhances how people who have experienced domestic abuse have control over their own lives, considers what they want to achieve and change, and offers interventions based on this. The key principles of the WHA are outlined as: safety; inclusivity; empowerment; accountability; and prevention, with 12 additional key components which make up the practical application of WHA programmes.

The initial WHA pilot project was delivered in three areas from October 2018 to the end of March 2020. Six specialist domestic abuse organisations, as well as a civil society organisation, have been working with 10 local authority areas, including in London, Stockton and Cambridgeshire to establish comprehensive and consistent housing practices and deliver a WHA.

A whole housing approach toolkit has been published which contains more information on the pilots, evaluations and analysis of the programme. The toolkit includes a dedicated section for each of the twelve components of the WHA. Each section can be read as a standalone toolkit that outlines key initiatives to help survivors achieve safety and stable housing. It offers practical guidance and resources to local areas to deliver a consistent WHA to domestic abuse.

Image Via DAHA

Final thoughts

While the landscape of domestic violence support is varied and is delivered in different ways by different agencies, there is a growing understanding of the practical steps which should be taken to ensure that partnership working and effective coordinated responses between services are offered to survivors of domestic abuse. It is clear that there is an appetite among those who work within frontline services to improve the availability of support. The ultimate aim of a coordinated response and a wraparound service to survivors of domestic abuse is achievable if current best practice and effective pilot schemes can be built upon, with additional funding and wider roll outs.


If you enjoyed this article you might like to read:

Domestic violence during quarantine: the hidden crime of lockdown

Safeguarding in social isolation: how social care teams are adapting to the new normal

A home for life? Developing lifetime neighbourhoods to support ageing well in place

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Home truths: getting to net zero means decarbonising the UK’s housing stock

Photo by Erik Mclean on Unsplash

Two years ago, the UK became the first major economy in the world to pass a law pledging to bring all greenhouse gas emissions to net zero by 2050. Achieving net zero means balancing the amount of greenhouse gases we emit with the amount we remove, and it’s a critical factor in tackling climate change by reducing global warming.

But, according to the government’s independent adviser on tackling climate change, the UK will be unable to meet the net zero target without the near-complete elimination of greenhouse gas emissions from 29 million homes. 

The necessity: why buildings need to be decarbonised

In 2014, emissions from domestic properties accounted for 34% of total UK greenhouse gas emissions. A combination of high energy prices and improvements in energy efficiency brought that figure closer to 19%. But those reductions have stalled, and because the UK’s building stock is one of the oldest and most energy-inefficient in Europe, the need to decarbonise is even more urgent.

The benefits: environmental, health, economic

While achieving net zero is one good reason for making our buildings more energy efficient, decarbonisation offers further dividends.

Energy efficient homes are cheaper to run, reducing the levels of fuel poverty that affect millions of households. They can also bring health benefits in the form of healthy air temperatures, lower humidity, better noise levels, and improved air quality.

In addition, a nationwide programme of decarbonising buildings could make a vital contribution to the recovery of the economy from the coronavirus pandemic. A recent inquiry by the House of Commons Environmental Audit Committee  (EAC) found that investing in energy efficiency alone could create 34,000 full-time jobs within the next two years. In the longer term, energy efficiency investment could support an estimated 150,000 skilled and semi-skilled jobs to 2030.

The problems: high costs, skills uncertainty and a “disastrous” insulation scheme

The UK government says the cost of decarbonising homes is between £35 billion and £65 billion. But the EAC believes that this seriously underestimates the cost of upgrading the energy efficiency of homes. With 19 million homes in England requiring energy efficiency installations, this could cost £18,000 per home, even before the installation of a heat pump.

Another area of concern is skills. Brian Berry from the Federation of Master Builders told the committee that every tradesperson in the country needs to be upskilled in retrofit techniques in order to secure overall competency in the supply chain:

“We need to upskill people in the building industry because there is a need to understand how their skills interrelate to one another. You cannot just pick out one bit of this. It has to be seen holistically, which is why I think there needs to be a national retrofit strategy, a clear political direction and a commitment to reducing carbon emissions in our homes.”

The EAC was also outspoken in its criticism of the government’s flagship home insulation scheme. The Green Homes Grant was launched in 2020 to offer £1.5bn in subsidies for insulation and low-CO2 heating. However, only 6.3% of the money has been spent, despite exceptionally high demand.

The committee said the scheme was rushed and poorly implemented, and described its administration as “nothing short of disastrous.” Just six months after its launch, the scheme has now been scrapped. Instead, energy saving upgrades and low carbon heating will be delivered to homes through local authorities in England.

The recommendations: strategies, incentives and insights from overseas

There’s no shortage of suggestions for driving decarbonisation forward. The EAC has called for a government strategy for the next decade to give industry and tradespeople time to upskill and to give households the right signals to invest in energy efficiency. The committee also recommends that VAT on the labour element of refurbishment and renovations is reduced to 5%, a measure also supported by the Royal Institute of Chartered Surveyors.

It’s also worth looking at ideas from overseas. In February, research by the University of Edinburgh reviewed the heat decarbonisations policies in nine European countries. The report highlights particular progress made by the Nordic countries in decarbonising buildings’ heat supply and in making greater use of electricity as a potential future source of low-carbon heating.

The solutions: putting promises into practice

While the challenge of decarbonising homes may be daunting, a growing number of housing providers are taking steps to cut emissions from domestic properties.

The Welsh Government has provided £20m in funding for Optimised Retrofit. Through this scheme, 28 social landlords can retrofit homes and test the ways heat and energy are produced, stored and supplied. If it’s successful, the scheme could be the model for decarbonising all of Wales’ 1.4 million homes by 2050.

Last month, Sutton Council launched an energy-efficiency programme to transform draughty properties with high energy bills into net zero carbon houses which are warmer and cheaper for residents. The programme is based on a successful Dutch initiative known as Energiesprong (energy leap). In the Netherlands, 1300 net zero energy refurbishments have been completed, and a further 500 are being built. The initiative involves insulating the external walls and roof areas, replacing windows and doors and installing new solar panels to power a new central heating and ventilation system. Sutton is the first London borough and the latest UK housing provider to adopt the programme, which has already been taken up in Nottingham and Maldon.

Many housing associations are at the start of their journey to net zero, but a National Housing Federation survey has shown that two thirds of social housing landlords have started planning to make their homes greener and warmer. Three quarters (74%) of survey respondents expect to retrofit homes in 2020-21. A similar proportion (73%) expect to retrofit homes in 2021-22. However, the survey also reported that lack of finance and continuing policy uncertainty remain major obstacles to decarbonising homes. That’s important, particularly given the cost of decarbonisation of social housing – £104bn by 2050.

The future: decarbonisation begins at home

Local authorities, housing associations, and the construction industry are all keen to transform existing homes into greener, warmer places to live in. At the same time, residents – especially those having to make the choice between heating or eating – need to be taken out of fuel poverty. And, as we’ve seen, achieving net zero will only be possible by making the nation’s housing stock more energy efficient.

With so much riding on decarbonisation of domestic properties, the need for more funding as part of an ambitious policy approach is clear. As the UK prepares to host the critical climate change talks in Glasgow this year, there has to be a better understanding that tackling the climate emergency starts on our own doorstep.


Further reading from The Knowledge Exchange blog on housing and energy efficiency

Building sights: how offsite construction could help solve the housing shortage

“Offsite construction” by psd is licensed with CC BY 2.0. To view a copy of this license, visit https://creativecommons.org/licenses/by/2.0/

Long waiting lists, high rents, thousands sleeping rough, millions living in insecure or unsuitable homes and a generation of young people priced out of the market: these are the hallmarks of the UK’s broken housing system.

In England, the government is committed to building 300,000 new homes a year by the mid-2020s. But in 2019, the number of new homes amounted to 170,000 – fewer than half of which were affordable homes. It’s a situation that is almost certain to get worse. Housing analysts have suggested that the restrictions caused by the coronavirus pandemic in 2020 will mean a 30% reduction in homes delivered.

Local authorities are rising to the challenge of the housing crisis. Between 1999 and 2002, councils delivered just 60 new homes as a consequence of central government housing policy. But in recent years councils have been returning to housebuilding in large numbers. A 2019 RTPI report found that:

“…more than two thirds of local authorities are now involved in directly delivering housing and local authorities are delivering homes in numbers not seen for 20 years.”

In the same year, The Guardian newspaper highlighted some examples of council housing projects:

“Bournemouth is building housing above many of its surface car parks, and has won planning awards for the results. Wigan is transforming tricky former mining sites with an exemplary programme of housing for older people. Exeter has one of Europe’s largest Passivhaus schemes underway, while Liverpool is developing rent-to-buy homes.”

Going modular

But if councils are to succeed in their efforts to deliver more affordable, low carbon housing, they will need to change the way homes are built. Increasingly, prefabricated modular construction is being seen as a way to meet some of the demand for new housing. Built offsite in factories, with fittings included, prefabricated housing offers comfortable, well-insulated homes that can be constructed more quickly than traditional building. Offsite construction can deliver a modern apartment block in half the time that it would take to build using traditional methods, which means that units for sale or rent can start making money more quickly.

An article in the 12 November 2020 issue of MJ magazine reported further benefits, noting that:

“…these homes are delivered with up to 40% less carbon, fewer defects, and less disruption to neighbourhoods where sites are located. Once completed the fact they are made in a factory is not obvious to the passer by or occupant, it is just great housing, beautifully built, with low running costs.”

A shortage of skilled labour presents another reason why the old ways of building homes need to change, as a 2016 review of the construction market highlighted:

“We will not have the labour force to deliver what the country needs by working in those ways, and those ways will not create enough added value for clients or suppliers to allow construction firms to prosper, and make those investments in our people and performance.”

The report demonstrated that prefabricated housing can make a significant difference to satisfying demand:

“Tokyo alone is able to build nearly the same number of homes per year that the UK delivers nationally. This is purely due to the reliance on a different delivery model for single family homes which benefits from the mass market cultural acceptance of pre-manufactured modular housing.”

Housing the homeless

Further evidence that modern methods of construction can work well has come from a project in Cambridge, where six modular homes were installed on a temporary site to house local homeless people. A report by the Cambridge Centre for Housing & Planning Research noted that residents were impressed with the design, space and quality of the modular units, and were keen to be involved in efforts to build a thriving community.

The Cambridge project is especially important in the light of the UK’s large number of rough sleepers and ‘hidden homeless’. In March 2020, more than 14,000 homeless people were housed in England as part of the ‘Everyone In’ initiative to take rough sleepers off the streets during the first wave of the pandemic. The programme was hailed as one of the leading successes of the government’s coronavirus response, but it ended in May and has not resumed during the current lockdown.

The future is modular?

So, could modular construction offer a solution to the UK’s housing shortage? Recent research published in the Journal of Engineering, Design and Technology set out to compare the traditional approach with modular construction, and to assess whether a shift in construction systems offers the potential to alleviate the UK’s domestic housing crisis. The study stressed that more research was needed to provide greater certainty about how modular methods could be more effectively grafted onto the current UK construction practices. However, the authors concluded that:

 “…modular construction promises strategic solutions to the lack of affordable housing currently experienced in the UK.”

In the meantime, recent developments suggest that the prefabricated housing sector seems to be going from strength to strength:

  • A 20,000 sq ft unit will be the manufacturing site for a new modular housing company in Durham, with plans to produce 1,000 modular homes a year.
  • A modular housing developer owned by Ikea has signed a 750-home deal with a housing association in the south of England.
  • Planning consent has been granted for 185 homes to be located in Bristol after they are shipped in from a factory in Yorkshire. Half of the homes will become part of the city council’s affordable housing stock.

The numbers of prefabricated homes are still too low. But if this trend continues, offsite construction might start to have a bigger impact on the UK’s housing shortage. The days of bricks and mortar could be numbered.


Further reading
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Guest post: Stories from lockdown – interviews show how poor housing quality made life even more tough

Mike_shots/Shutterstock

Philip Brown, University of Huddersfield

Life during COVID-19 has not been a uniform experience. There have been distinct differences in how people have contended with lockdown, depending on whether they have access to safe, secure and decent accommodation.

New research from the University of Huddersfield has looked at how people were coping while living with poor housing conditions in the north of England during the first lockdown, between May and July 2020. We spoke to 50 households: 40 in the private rented sector and 10 owner-occupiers, as well as eight housing workers.

The findings are stark and unsettling. The study found that the state of homes were causing increasing distress and were costing more to run and maintain. People in rental properties, in particular, felt increasingly insecure in their tenancies.

Worsening conditions

The majority of the people we spoke to were living in privately rented accommodation. We found that for these households, existing poor housing conditions worsened during lockdown.

Many households expressed a suspicion that landlords were using lockdown as an excuse to indefinitely postpone or delay repair works (repairs were permitted at the time the study was conducted). Others reported that their landlords had refused to arrange repairs. People told us about leaking roofs and guttering, and about how water coming into their housing had caused internal damage, damp and mould.

Woman looking at mould in corner of room
Damp and mould were recurring problems. Burdun Iliya/Shutterstock

These households faced the choice of waiting and trying to cope, or using their own income and savings to fix their homes. As one resident told us:

In the end I had to pay for someone to come out and get rid of the mice myself because I can’t have mice running about the flipping house… when it was leaking on the roof I had to pay to have tiles put in.

Our findings showed that people were not reporting or following up concerns or making complaints, due to a fear of possible revenge evictions or rent increases which they could not afford. Many respondents told us that they were putting paying for housing costs ahead of food and other outgoings.

Making ends meet

We heard accounts of the challenges of living in cold and damp conditions. This was a recurring factor in the lives of those people on low incomes, as well as for people for whom the pandemic had added a new layer of uncertainty.

A lack of control over rising energy costs in the home was an ongoing source of anxiety. A single parent said:

I don’t put my heating on as much as I should do. I make sure my daughter walks around in slippers, dressing gowns. You come into the home, you take your coat off and you put a dressing gown on, so you walk round in a housecoat, basically.

Often, these accounts did not come from people who had existing experience of the welfare system, but from people who were still working full-time in professional occupations.

Elderly woman wrapped in blanket adjusting thermostat
Energy costs cause anxiety. Paul Vasarhelyi/Shutterstock

Spending weeks at a time in poor-quality accommodation had a crushing impact. One woman reported:

I’ve got really bad damp in my house…it’s always bothered me, but it’s bothered me more and more and more because I work from home, and I’m working in the kitchen, and I’m looking at it every day directly and seeing it there. It’s just getting worse. The landlord keeps saying, “There’s nothing I can do”.

Existing problems

The report makes it clear that the issues households were facing did not begin during lockdown. Rather, households were put into lockdown within homes that were already low quality. The stories within the report are not isolated cases – around 1 million homes across the north fail to meet basic decency standards.

Research has shown that those most at risk of experiencing the worst impacts of the pandemic are those people who are already vulnerable: those receiving benefits, living with long-term health conditions, in precarious employment or living in insecure housing or with poor housing conditions. These issues are particularly acute in the north of England.

Immediate action is needed to ensure people retain as much income as possible, their outgoings are minimised and their housing is secure. The housing crisis in the UK is not just about a lack of new homes, but also about the quality of existing homes that many of us will continue to live in for decades.

Philip Brown, Professor of Housing and Communities, University of Huddersfield

This article is republished from The Conversation under a Creative Commons license. Read the original article.


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Garden communities – the sustainable dream or car-dependent nightmare?

Rather than being centred on sustainable transport, it looks like garden communities are to become car-based commuter estates just like any other – exactly what the government wanted to avoid.”

This is the conclusion of a recent report from Transport for New Homes, which examined plans for 20 garden communities around England.

The government’s vision for new garden communities, as set out in their 2018 Garden communities prospectus, is for “vibrant, mixed-use, communities where people can live, work, and play for generations to come – communities which view themselves as the conservation areas of the future. Each will be holistically planned, self sustaining, and characterful.”

But rather than the self-contained communities where there is minimal need to travel, the Transport for New Homes report warns England’s new garden communities are at risk of becoming car-dependent commuter estates – exactly what they are supposed to supersede.

Vision vs reality

Sustainable living, with walking, cycling and public transport playing a key role, is central to the vision of garden communities. Indeed, the documentation for each of the communities highlighted “very encouraging” intentions according to the report. Despite these visions, however, almost every garden community examined focused on major road improvements to accommodate the expected huge rise in car use:

  • around half of garden communities studied were associated with new or bigger motorway junctions
  • 90% of garden community plans appeared to be associated with road capacity increases
  • a popular model for garden towns was new estates on a new ring road. This was chosen rather than extending the town along joined up streets for easy walking or cycling into the town centre
  • a number of garden community locations appear to be actually selected to finance a new bypass or other new ‘strategic’ link

The researchers estimated that the 20 communities examined would create up to 200,000 households dependent on car use.

Far from the government’s vision of self-contained communities, “the vast majority of garden communities appeared to be put forward on the basis of fast travel out.”

Clearly, these results are at odds with the intended vision. According to the report, there were two main problems with the plans: building in the wrong location and around the wrong kind of transport.

Opportunity missed?

With the recent recalibration of how people live and work, the need for great places to live is even stronger than ever. The current pandemic has placed a new emphasis on walking and cycling, with the benefits of living more locally coming to the fore. It has certainly accelerated more sustainable and equitable trends – to which garden communities, in the intended sense, are ideally suited.

But while new cycle lanes have been popping up in urban centres along with wider pavements in a quick response to the situation, the planned garden villages were found to be largely unsuitable for walking and cycling as a result of their remote location, layout and lack of safe routes in and out; despite active travel being an aim for almost every case.

Every vision also recognised public transport but were found to fail in delivery. Only one garden community was in walking distance of a station.

A lack of committed funding for place-making, sustainable transport and active travel, it is suggested, “may well mean any transformational potential is lost”.  Could this be a real missed opportunity to move away from the old way of place-making and embrace a new sustainable norm?

Consequences

The report warns that there are several consequences to continuing with the current proposals:

  • layout for cars not pedestrians
  • lack of green environment
  • expensive for those on low incomes
  • local shops and businesses don’t open
  • higher carbon emissions
  • inactive lifestyles; more stress
  • isolation
  • you have to be able to drive
  • parking city, not garden city, with parking taking the place of garden and public space
  • money wasted

Clearly these are undesirable outcomes. It is therefore suggested that continuing along the current path risks putting the garden community visions in jeopardy. But, the report argues, there is another way.

Way forward

It is argued that there is a need for integration of sustainable transport and land use planning so they are no longer treated separately, inhibiting the coordination of new homes along public transport corridors. A change in transport funding is also called for.

The report makes several recommendations to achieve the garden community vision:

  • Complete overhaul of planning so that sustainable transport and new homes come together.
  • Build in the right places for sustainable transport.
  • Make the funding of sustainable transport a priority.
  • Transfer funds for roads to funds for sustainable transport – be modern!
  • Change the way we assess the benefits of transport infrastructure.
  • Streets and pavements; cycle networks – design new places with layouts for pedestrians and cyclists, and public transport routes, stops and stations.
  • Quality low rise flats, mix of houses. More green, less tarmac, less space lost to parking.

Perhaps the government’s proposals for reform of the planning system will help the true garden community vision come to life. Indeed, some of the proposals have been welcomed, particularly in relation to simplifying the system to enable more homes to be built. Others, however, have been criticised with concerns raised over measures to speed up new housebuilding not resulting in well-designed, sustainable places. With the consultation due to close next week, it remains to be seen whether the reforms will ultimately do enough for the garden village ideal to be realised.


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Digital Housing Week: How coronavirus is affecting housing

Throughout this week, Inside Housing magazine has been providing a series of webinars offering debate, learning and innovative thinking on how housing providers are responding to present-day challenges and preparing for future demands.

One of the webinars focused on the ways in which Covid-19 has accelerated the move to agile working for housing associations (HAs) and council staff, and how housing providers can tackle the  mental health and wellbeing issues experienced by staff and residents.

Responding to the new normal

Anita Khan, from Settle Housing Association in Hertfordshire explained how her HA responded to lockdown by mobilising its continuity plan. Settle’s first responsibility is to engage with and support its customers, and once the plan was enacted, agile behaviour took root.

Anita described how automated contacts with HA customers enabled it to identify which people were in isolation or shielding. At the same time, methods of enforcement had to change, as the UK government banned evictions. Anita explained that once the HA stopped sending messages warning customers of enforcement of the rules on rent payments, the residents started to engage more positively with it.

Working practices at Settle also changed substantially, with a move away from a face-to-face culture towards remote working. Anita described the process of change HA staff experienced, from relief at not having to make long commutes, followed by fatigue from too many video conferences, and more recently recalibrating to a situation that works.

Agile working in the age of coronavirus

Tony Morrison, an agile working consultant, described the measures taken by Newham Council  to modernise the way the local authority worked. He explained that in 2019, Newham got a new leadership team, and deployed a plan to make the first investment in IT for eight years. The aim was to make sure everyone was mobile by default, and to pivot a local authority with 14.5 million pieces of paper towards a paperless organisation. The plan was already under way when the lockdown was imposed.

Immediately, the council had to adapt to the new situation. Around three thousand members of staff didn’t have effective ways of working from home, and so the council identified who most needed assistance, and delivered laptops and mobile devices to these 500 individuals.

At same time, the council deployed Office 365 and migrated Skype for Business, and enabled staff to communicate with customers using Zoom.

Newham has now rolled out a further 2000 devices to staff, and it’s clear that the lockdown experience has demonstrated the possibilities of remote working.

The council is already looking to the post-pandemic period when it might not require so much expensive office space. Tony explained that now would not be the right time to consider disposal of offices because so many other organisations are in the same position. Instead, Newham is looking at alternative uses for its property estate, including cohabiting with other organisations, pop-up spaces and conversion to affordable housing.

Housing on the frontline of a mental health crisis

There’s now little doubt that the coronavirus pandemic is having a significant effect on mental health. With the loss of lives and livelihoods, and the growing demands for support from already overburdened health services, the fallout from the pandemic is likely to be on an unprecedented scale.

During the Inside Housing webinar, consultant psychiatrist Raj Persaud talked about the unique role housing can play in tackling mental health issues among staff and residents.

He noted that housing staff may be among the first to identify signs of mental illness among residents, because fewer people have been attending GP surgeries during the pandemic.

He suggested that housing staff in this position should raise such issues with community mental health teams. He also highlighted the importance of contacting NHS services by letter. Because letters are legal documents, health professionals are more likely to pay attention to issues raised in this way.

Raj highlighted a key issue housing staff can focus on when dealing with people who have mental health problems:

“Too often, the aim has been to concentrate on the causes of mental illness, but that misses out on the coping skills people have used in the past. The right skills can make a person super resilient, and so it’s always useful to engage in conversation about coping skills people have used for previous life events.”

All of the speakers in the webinar stressed the importance of the human factor in tackling the challenges raised by the coronavirus pandemic. Raj Persaud noted that, in the absence of the water cooler, the pub or the staff room, physical locations have to be recreated virtually. Doing this may feel clunky at first, but even if things don’t feel right, housing staff and others should persist until they find a method that suits them, and enables people to feel they are less isolated.

Final thoughts

One thing is certain: post-Covid will be very different from pre-Covid. But this webinar demonstrated that housing providers are embracing the fluidity of this situation. In an age of thinking differently, those who consider alternative solutions to the problems of the present may be better equipped for the challenges of the future.


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Is this the future of social housing?

Goldsmith Street: Mikhail Riches / Tim Crocker 2019

Last year, a development of 105 homes on the outskirts of Norwich became the first social housing project to win the prestigious Royal Institute of British Architects Stirling Prize.

The Goldsmith Street estate was built by London architecture firm Mikhail Riches for Norwich City Council, and is the largest Passivhaus scheme in the UK. Passivhaus is an approach to building that provides a high level of occupant comfort while using very little energy for heating and cooling.

Goldsmith Street has been carefully thought through, and adjusted to take account of changing economic and environmental circumstances. In 2008, Norwich City Council selected Mikhail Riches to design the estate. The council had intended to sell the site to a local housing provider, but when the financial crash happened, the council decided to develop the site itself.

The architects have striven to ensure that the development acknowledges the historic context of the site:

“The design seeks to re-introduce streets and houses in an area of the city which is otherwise dominated by 20th century blocks of flats… Street widths are intentionally narrow at 14m, emulating the 19th century model.”

The homes themselves have been built to strict Passivhaus standards which include:

  • very high levels of insulation;
  • extremely high performance windows with insulated frames;
  • airtight building fabric;
  • ‘thermal bridge free’ construction;
  • a mechanical ventilation system with highly efficient heat recovery.

Passivhaus standards typically reduce heating energy consumption by up to 90% as compared to traditional housing. For residents in the Goldsmith Street development, heating bills should be about £150 a year.

Eco friendly housing

In recent years, local authorities and housing associations have been responding to the increasing demands for housing stock to have lower maintenance costs, lower energy costs and fewer emissions of carbon and other gases that can be harmful to the environment and human health.

The Passivhaus Trust has highlighted a growing number of local councils and housing associations that have been exploring Passivhaus standards as a way of tackling these issues.

One of the most ambitious social housing Passivhaus projects is Agar Grove in the London Borough of Camden. Previously a 1960s estate with an unenviable reputation, Agar Grove has been rebuilt with affordable and energy efficient homes. The first phase, involving 38 social rented homes was completed in 2018, and has already won awards for sustainability and community consultation. Once complete, the 500-home estate will be the largest Passivhaus development in the UK.

Cunningham House, Glasgow: Page\Park Architects

In Glasgow, the city’s first Passivhaus development for social rent was opened by Shettleston Housing Association in September 2019. The project provides nineteen new homes for older people in an innovative design that combines a five storey Passivhaus tower with a converted church building. All of the homes benefit from high levels of thermal insulation to augment the sandstone coat of the existing church structure. The project was named the best affordable housing development at the 2019 Inside Housing Awards.

Meanwhile, the City of York Council has released plans to build more than 600 homes across eight sites over the next five years that will be built to carbon zero standards. The council has pledged that 40% of the homes will be affordable, with 20% retained for social renting. The developments, also designed by Mikhail Riches, will have very high energy efficiency standards that exceed standard Passivhaus levels. It’s predicted that residents’ heating bills could be around £60 a year.

Homes for the future

There is a now a growing sense that housing, as well as consuming great amounts of energy, can also be a positive force for change. Energy efficient homes can make a strong contribution to climate change adaptation measures, can make housing more resilient to increasingly common extreme weather events, and can provide opportunities to improve economic development, quality of life and social equality.

In the past year, with many local councils, combined authorities, devolved administrations and the UK government declaring ‘climate emergencies’, the pressure on housing providers to lead by example has intensified. At the same time, governments are setting out plans to ensure new homes are more energy efficient.

The Ministry of Housing, Communities and Local Government is currently consulting on the Future Homes Standard, which includes proposals to increase energy efficiency requirements for new homes from 2025. Similarly, the Scottish Government plans to introduce new regulations to ensure all new homes use renewable or low carbon heating from 2024. A 2019 report commissioned by the Welsh Government has recommended major changes to most homes in the country, including a major programme to improve insulation and heating.

Goldsmith Street: Mikhail Riches / Tim Crocker 2019

The success and widespread publicity enjoyed by the Goldsmith Street project is likely to encourage other local authorities and housing associations to explore the possibilities of Passivhaus. But although the benefits are great, Passivhaus also presents significant challenges for housing providers.

Up-front costs are higher for Passivhaus developments, and there are additional maintenance and replacement costs. The technical requirements are strict, in order to ensure the maximum levels of airtightness and insulation. In addition, there is a shortage of skills needed to achieve the exceptional standards of construction demanded by Passivhaus (Norwich City Council has overcome this by bringing together a network of specialist contractors with the necessary expertise to work on Passivhaus projects).

Despite the challenges, Passivhaus seems to be offering a compelling answer to the significant problems of fuel poverty, climate change and the demand for high quality, affordable housing. As more local authorities and housing associations demonstrate its affordability, Passivhaus is breaking away from its image as a resource for the privileged and moving into the mainstream of social housing.


Further reading: blog posts from The Knowledge Exchange on energy efficiency at home

Follow us on Twitter to see what developments in public and social policy are interesting our research team. 

A home for life? Developing lifetime neighbourhoods to support ageing well in place

aerial view architecture autumn cars

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The UK population is ageing. A 2019 report from AgeUK using data from the ONS highlighted that there are nearly 12 million (11,989,322) people aged 65 and above in the UK of which: 5.4 million people are aged 75+, 1.6 million are aged 85+, over 500,000 people are 90+ (579,776) and 14,430 are centenarians. By 2030, one in five people in the UK (21.8%) will be aged 65 or over, 6.8% will be aged 75+ and 3.2% will be aged 85+.

Allowing people to live well in old age in their own homes is something which housebuilders and planners are giving increasing thought to, both from a wellbeing perspective for residents, and a financial perspective for services, including the NHS and social care. The creation of “lifetime neighbourhoods” – spaces where people can live well from birth to retirement – brings together a number of elements: providing easy access to services; creating physical spaces which are suitable for people with disabilities and mobility issues to navigate; and allowing people to maintain those social and community ties which are associated with wellbeing, which can sometimes be lost with forced moves to residential care or a prolonged stay in hospital.

Homes for life

Building homes that are suitable for an ageing population is an important first step in creating lifetime neighbourhoods. However, planners and developers are starting to realise that one size doesn’t necessarily fit all when it comes to housing for older people. As with the general population, older people are not a homogenous group, and while some may need the support provided by extra care or sheltered housing projects, or may need single-storey open plan living to accommodate mobility aids or telecare packages, others simply want to live in a space which enables them to live comfortably in a community which suits their needs in terms of location and availability of services.

Designing and building a range of different housing types, which includes single-storey homes, extra care and sheltered housing, as well as stock which is suitable for people looking to downsize, is a key part of the development of effective lifetime neighbourhoods. This can free up larger family homes for people with children to move into and ensure that people are not kept unnecessarily in hospital because housing cannot be adapted to meet changing needs. A 2014 Age UK report showed that the scarcity of suitable and affordable retirement housing is a barrier to downsizing, highlighting that retirement housing makes up just 5-6% of all older people’s housing. Now groups like the Housing Made for Everyone coalition (HoME) are calling on the government to make all new homes accessible and adaptable as standard to help meet growing need in the future.

Social infrastructure such as libraries, community centres, local shops and good transport links are also a key aspect to planning effective lifetime neighbourhoods, as is ensuring accessibility of services such as GP appointments. Effective infrastructure planning can help enable the whole community, not just older people to feel connected to their local area, both physically and socially which can really help to support the idea of lifetime neighbourhoods and enable people to live well regardless of age.

Preventing loneliness and isolation in older age

Preventing loneliness and isolation in old age by creating spaces which facilitate engagement and encourage people to have positive social interactions is important to ensure that everyone within the community feels respected, involved and appreciated. However, the challenges are different depending on the nature of the community in question. In rural areas, social isolation can be compounded by a lack of appropriate transport infrastructure or the removal of key services at a local level in favour of “hubs” which are often located in towns and cities; in urban areas, loneliness can be exacerbated by the chaotic, hostile or intimidating environment that living in a densely populated area can have, a flip side to the benefits of density.

Ambition for ageing is a programme which aims to discover what works in reducing social isolation by taking an asset based approach to creating age friendly communities. Asset based approaches seek to identify the strengths and the abilities of people and communities, rather than their deficits. The asset based approach to creating age friendly neighbourhoods also seeks to use the experiences and  attributes that all members of the community have to help make the community better. To create effective age friendly neighbourhoods older people need to have opportunities to participate and feel that they are making a positive contribution.

A space for all ages

While much of the research and literature on lifetime neighbourhoods focuses on older people, it is also important to ensure that spaces meet the needs of all groups in the community, including children and young people and people with disabilities. Creating places which balance the needs of all groups within the community is an important consideration for planners.

The physical environment can be as important as the built environment and infrastructure development when it comes to developing lifetime neighbourhoods. Spaces which make use of natural and green infrastructure with lots of green and open public spaces have been shown to help improve mental health and wellbeing, as well as encouraging people of all ages to be more active. A number of design factors such as good paving, effective street lighting and easy access to seating and public toilets make neighbourhoods accessible to older people and people with impairments. Poor design can ‘disable’ people in their immediate environment and act as a barrier to participation in local activities.

adult affection baby child

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Final thoughts

For lifetime neighbourhoods to be successful, it is necessary that there is access to a range of appropriate housing options. In addition, the planning of public, open and green spaces, availability of transport links and local community infrastructure like libraries, police stations and local shops are all vitally important to ensure communities can thrive.

It is clear that while there is demand for more suitable housing for people in older age, the location and type of housing being built must also meet the needs and expectations of older residents, including good connections to local infrastructure, and safe accommodation. Projects which bring a range of ages together can be effective in strengthening community cohesion, can help challenge stereotypes and can reduce feelings of loneliness and isolation. Collectively these different elements feed into the creation of lifetime neighbourhoods which can support people to live well into retirement and beyond.


Further reading: more articles from our blog

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Housing wealth matters

Houses-on-coins-by-Images-Money

With the widening gap between the richest and poorest across different measures of inequality, there is growing awareness that income is not the only factor that impacts living standards. This has led to increasing interest in the distribution of wealth. While wealth can take various forms, the most visible way households accrue and store substantial amounts of wealth is through property ownership.

Property wealth in Scotland has increased ten-fold over the last 50 years – driven primarily by rising house prices, but also by the increasing number of properties and transfer of public housing into the private sector. However, this wealth is not distributed equally. In its recent examination of the scale and distribution of housing wealth in Scotland over time, the Resolution Foundation highlighted the marked rise in housing wealth inequality over the last decade, which is now twice as high as income inequality.

Why?

The new report shows that the growing inequality in housing wealth is in large part due to the fact that while very few families in Scotland currently have no form of income, over one in three Scottish households hold no property wealth at all and those in the top income decile own around 30% of the country’s property wealth.

Additional property ownership has also increased in recent years, adding to the level of inequality. The biggest wealth gaps were found to be in Scotland’s largest cities – Aberdeen, Dundee, Edinburgh and Glasgow – where low rates of home ownership are coupled with ownership of multiple properties, concentrating housing wealth in fewer households’ hands.

In addition, the last decade has seen many people struggle to get a foot on the housing ladder and today’s young people hold less housing wealth than their predecessors. Location was also found to have an impact as house prices can differ greatly by local authority, although these variations have reduced in recent years.

As a result, levels of housing wealth inequality are now nearing the same levels as those in England and Wales, although rates of homeownership remain higher in Scotland than elsewhere in the UK.

With more people now having some form of income than ever before, it is perhaps reasonable to ask why housing wealth is so important.

The Foundation’s report highlights that owning property has value over and above general wealth effects in that it can also provide a secure home; a source of income; and greater financial security in later life. Indeed, the UK Collaborative Centre for Housing Evidence (CaCHE) and Policy Scotland’s evidence review, which complemented the Foundation’s analysis, also highlights why housing wealth matters, citing many economic, health and social impacts.

Why housing wealth matters

While it has been previously argued that housing wealth inequalities are of little significance in terms of macroeconomic impact and can therefore be disregarded, there is now a growing body of evidence suggesting that in fact these inequalities do matter. The evidence review notes that:

  • housing assets are of growing importance encouraging household spending and were implicated in the global financial crisis;
  • access to home ownership is increasingly reliant on parental property wealth with negative implications for social mobility;
  • housing wealth is cumulative: e.g. buy-to-let has increased dramatically in Scotland over the last 20 years, often facilitated by the re-mortgaging of existing property by owners;
  • rising house price and wealth effects reduces productivity growth; and
  • different rates of house price change create inequalities across UK regions.

This is not only the case in Scotland and across the UK; across Europe housing wealth inequality has been shown to exacerbate socio-economic differences by segregating households based on income levels.

In relation to health and wellbeing, housing wealth can be a double-edged sword. A rise in house prices can lead to increased physical health of owners but decreased physical and mental health of renters.

Of course, historically, housing wealth has been seen to contribute to reduced wealth inequalities due to increased home ownership, however, there is now also an emerging concern that high house prices and rents may impair labour supply and productivity.

HWI

Main elements of wealth inequality processes within the housing system (CaCHE, 2019)

It is clear that income is not the only important factor in inequalities. This is illustrated by recent figures on child poverty and in-work poverty, which show that despite recent record levels of employment, two thirds of children living in poverty come from working households and more than half the people living in relative poverty in 2017/18 (53%) lived in households where at least one adult was in paid employment.

The Resolution Foundation notes that while the scale and distribution of housing wealth has changed dramatically over the past 50 years, wealth taxation has not.

Indeed, it has been recently argued that policy is widening the housing wealth divide and that the local supply of housing needs to be realigned with local housing demand if this is to be rectified.

Way forward

The research suggests that a number of actions could be taken to address the growing housing wealth inequalities in Scotland:

  • Firstly, support for sustainable home ownership, especially for those on lower incomes or in the younger age bracket is highlighted as one obvious response, although it notes that policies such as Help to Buy risk stimulating demand to the point that house prices are driven up. As a result, it is suggested that policy action to lessen the demand for holding additional properties would be a more sensible strategy.
  • Second, it is argued that there is a strong case for substantial reform in the area of the property taxation to address the current mismatch between the value of housing wealth and taxation.
  • Third, it is suggested that the Scottish Government could give consideration as to how the benefits of holding housing wealth can be provided to those who are unlikely to ever be able to support home ownership, with more efficient taxing of housing wealth. In addition, the government could also build on their recent reforms which have provided tenants with greater security of tenure and more predictable rent increases, and look to provide more support to low-income families via further supplements to benefits.

With the current system of council tax described as “highly regressive”, “inequitable” and “inefficient”, the research calls for much needed reform.

Both reports acknowledge that radical change is a political challenge but while the Resolution Foundation’s report states the case for action is clear, the evidence review advises caution, suggesting that a more equal housing system is a long-term aspiration rather than something practical and realisable in the short to medium term.


If you enjoyed reading this, you may also be interested in some of our previous posts on housing topics.

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Taking forward key issues in Scottish planning at this year’s SPEL conference

On 19th September 2019, we welcomed speakers and delegates to Edinburgh for the 29th Scottish Planning and Environmental Law Conference.

Before we began, the conference was invited to pause to remember and reflect on the life and achievements of Robert (Roy) Martin QC, who sadly passed away earlier this year. Roy was a long-time supporter and friend to the SPEL conference and a great addition to our speaker line up on many occasions. Everyone connected with SPEL would like to extend our condolences to Roy’s family and his colleagues at Terra Firma Chambers.

The conference brought together planners, planning lawyers, researchers and others who work in the field of planning, housing, development and infrastructure in Scotland for a day of discussion and debate around some of the key issues facing Scottish planning today and in the future.

Set to the backdrop of the most recent Scottish planning bill, the day focused broadly on two themes: the approach to housing, land value and infrastructure delivery;  and the impact of the community empowerment agenda. As in previous years, themed discussion topics were supplemented by the always well-received case law updates from conference sponsors and planning and environmental law specialists Terra Firma Chambers.

The day began with some brief reflection from our keynote speaker, Keith Winter, Executive Director, Enterprise and Environment, Fife Council. Keith considered his years in the profession, and the great steps planning has taken from its earlier years. He also posed some interesting questions for delegates and other speakers alike about the potential for the future of planning, discussing “positive planning”; placemaking; the challenges of needing to meet both local and national level expectations and meeting the challenges that face the next generation of planners – such as climate change – head-on.

Photo Copyright Rebecca Jackson

Housing, infrastructure and land values are all key topics for planners, and we spent the mid-morning session discussing all three. In the day’s longest session, panellists grappled with big topics for planning including whether the delivery of housing and infrastructure is becoming any easier; if more housing should (or could) be allocated to housing; how infrastructure will be funded in the future and whether we should be paying more attention to delayed sites which have already been granted approval.

Panellists brought a wealth of experience and perspectives to the discussion, with contributions from Taylor Wimpey, Homes for Scotland, Scottish Futures Trust, Lichfields, Renfrewshire Council and the Scottish Land Commission. The wide-ranging discussions on the supply and allocation of land for development, the implication of development for infrastructure and how multiple partners – not just planners – need to work together in order to create wonderful places where communities can live and work.

Photo copyright Rebecca Jackson

The afternoon session was dominated by discussions of community empowerment in planning and what opportunities and challenges the community empowerment agenda in Scotland could bring for the profession. A panel discussion which brought a refreshing range of perspectives was well received by an audience of delegates who were eager to ask questions and respond to comments from the panel, which included Nick Wright, from Nick Wright Planning; Pippa Robertson, director of Aurora Planning; Dr Calum MacLeod, Policy Director from Community Land Scotland and Antony McGuiness, Forward Planning team leader from West Dunbartonshire Council.

Panellists grappled with the challenges of aligning local place plans, local outcome improvement plans and local development plans; how community-led action can help address inequality and improve outcomes at a local level for communities and how integrating community and spatial planning is working in practice at the moment. The discussions proved to be one of the most successful of the day, with many delegates commenting on the value of the discussions to their own professional work.

Photo copyright Rebecca Jackson

The final session of the day explored the implications of the new planning act and its potential for delivering strategies which put place at their heart and enhancing the delivery of sustainable development projects across Scotland. Panel members included Stefano Smith, Director of Stefano Smith Planning and former Convenor of RTPI Scotland, Jacqueline Cook, Head of Planning at Davidson Chalmers Stewart LLP and Pam Ewen, Chief Officer of Planning at Fife Council and the Junior Convenor of Heads of Planning Scotland.

The conference provided an opportunity for reflection about the future of planning in Scotland and how practitioners from many different professions – not just planning and planning law – will have to come together to ensure that opportunities are seized upon.

And while it was widely acknowledged that the current model is far from perfect, and more exploration is needed to understand the potential and the application of the new planning legislation which has been introduced in recent years, it’s clear that there is willingness among the profession to learn lessons and to apply knowledge and determination to the current planning landscape to promote and develop planning in Scotland in the years to come so it can fully deliver for Scotland’s communities.

We would like to thank our speakers, those who attended and our sponsors, and hope to see you all next year!

If you enjoyed this article you may also like to read:

Follow us on Twitter to find out what topics have been interesting our research officers, or search #SPEL2019 for more insight into the conference day. Delegates can get in touch for copies of presentation slides where available.

We publish Scottish Planning and Environmental Law Journal every two months. More information on the journal and how to subscribe is available here.