Leading by examples – retrofitting all types of social housing – part two

Posted on May 24, 2023 by jamescarson2014

By Ian Babelon

In the first part of two blog posts, published on 22 May, Ian Babelon provided examples of good practice in retrofitting social housing. The second part of this blog post looks at estate-wide and area-wide social housing retrofits.

Introduction

Upscaling social housing retrofits requires learning from individual property retrofits and wider retrofitting programmes. With numbers comes greater complexity. As capacity grows, opportunities for partnerships provide new opportunities to embed retrofit programmes in wider sectoral and place-based strategies. This post considers the role of estate-wide and area-wide social housing retrofits, including how these can benefit from tenant engagement for healthy, inclusive placemaking.

Estate-wide retrofits

Low-carbon retrofitting measures on Lancaster West Estate at the Royal Borough of Kensington and Chelsea have included Energiesprong whole house retrofits at 38 homes, energy-efficiency measures at 367 homes across seven blocks, and testing mechanical ventilation heat recovery systems. The latest measure is the fully carbon-neutral retrofit at Treadgold House. Other measures have included public realm and safety improvements. Along with the extensive resident engagement, the estate has witnessed a deep one-of-a-kind transformation.

However, estate-wide retrofits can be difficult to plan and deliver to a high energy-efficiency standard due to the large up-front costs involved. A mix of whole-house retrofits, fabric-first approaches, redevelopment of poorly designed buildings, and essential scheduled upgrades might be preferable, depending on the context and the heavy cost of building safety compliance.

The acclaimed Passivhaus redevelopment of Agar Grove in Camden, based on the masterplan by Hawkins\Brown, features a mix of solutions that make the estate-wide regeneration more affordable for both the council and residents. These include new council homes, refurbished flats, affordable rental housing, and homes for sale, enabling a tall order of 496 new homes to be delivered in six phases. Besides providing much-needed quality homes to many, the project also acts an exemplar for social and affordable housing in the UK and beyond.

Area-wide programmes

From being an early adopter of the Energiesprong approach to the Deep Retrofit Energy Model (DREeM), enabling energy-efficient retrofits to dozens of social homes, Nottingham City Homes have been among the first in the UK to develop neighbourhood-wide retrofits. Nottingham City Council even tested the innovative use of Low Temperature District Heating along with whole house retrofits for 94 homes in Sneinton, which proved more complex than initially expected.

In Scotland, the Renfrewshire retrofit programme aims for EnerPHit or AECB Retrofit Standard for up to 3,500 homes across eight neighbourhoods. The initiative is part of a £100m housing-led regeneration programme across the local authority. Renfrewshire Council was selected as Social Landlord of the Year 2022 by the Retrofit Academy for its clear strategy to deliver large-scale housing decarbonisation, adopt the PAS2035 framework wherever possible, and for its proactive engagement of residents throughout the programme.

Other noteworthy programmes include whole house retrofits for 150 council-owned flats on the Holt Dale Estate in Leeds, reaching EPC rating A, benefitting residents who were living in fuel poverty. The 3 Cities Retrofit programme is worth following up as it has the potential to retrofit up to 165,000 social homes across the Birmingham, Coventry and Wolverhampton City Councils.

In France, 14 housing associations in Brittany have partnered to leverage the Energiesprong approach for an initial stock of 2,000 social homes, with a potential to extend the experience to 16,000 social homes. In the north of France, the housing association Maison et Cités selected hemp concrete as the most effective material for a progressive roll-out of fabric-first retrofits to 20,000 homes in the former mining region. Both area-wide retrofit approaches were part-funded by the French public investment agency Banque des Territoires.

Upscaling tenant engagement

Residents should be onboard from day one of their property’s retrofit, but they can also actively contribute to wider retrofit programmes. Insight from the Social Housing Tenants’ Climate Jury report (2021) and the Resident Voices in the Net Zero Carbon Journey report both point to the need to educate and actively involve residents from the planning phase to supporting sustainable lifestyles.

One year on, these needs were felt even more acutely in the build-up to COP26. Critically, residents have expressed that perceived contradictions in council-led environmental strategies such as recycling can have knock-on effects on how they perceive the value and effectiveness of retrofits. This implies that efforts toward improving energy-efficiency and reducing waste should be consistent.

Resident-led and national initiatives have included community gardening and the Incredible Edible network. These can provide additional involvement opportunities as well as quality food and care for the neighbourhood. The demand for greener urban spaces, biodiversity and access to wildlife also came strongly in a related report by Orbit and the Chartered Institute of Housing. Initiatives that upscale tenant engagement include recruiting tenants as board members (at Connect Housing) or embedding tenant involvement in the housing provider’s sustainability strategy (at Notting Hill Genesis).

Providers can also encourage residents to contribute to the Together with Tenants Charter led by the National Housing Federation. The organisation Tpas and partners have shared tenant engagement guidance for ALMOs and housing associations that will be useful in seeking to upscale social housing retrofits. In addition, there has been a recent ministerial push encouraging tenants to voice their concerns more readily, and therefore to exercise scrutiny over what may be dismal housing conditions.

Final thoughts

Collaboration and cross-sectoral partnerships underpinned by active tenant engagement seem essential to deliver large retrofit programmes while hedging against otherwise deterring risks. Exemplars, in turn, help build a greater ‘can do’ attitude and know-how for the wider housing and property sectors on the road to net zero, including area-wide retrofits.

Ian Babelon is a UX Researcher in Idox.

Leading by examples – retrofitting all types of social housing – part one

Posted on May 22, 2023 by jamescarson2014

By Ian Babelon

In the first of two blog posts, Idox’s Ian Babelon takes us on a tour of some of the best social housing retrofits in Britain, and beyond.

Blog posts on the Knowledge Exchange blog have repeatedly shown the need to retrofit social homes at scale to provide decent, comfortable homes while building capacity for low-carbon homes. The recent Powering Up Britain agenda highlights the long-term economic, environmental and social benefits of retrofitting homes, with the latest government funding opportunities including the second round of the Social Housing Decarbonisation Fund (SHDF2) and ECO+. Thankfully, decades of learning in the UK and internationally have led to exemplar retrofits for all types of homes. After considering best practice guidance, this post provides a selection of examples across the UK and beyond.

Designing it right

The National Housing Federation has gathered excellent industry guidance about decarbonising social homes, and how to retrofit traditional and historic homes.

For example, the Sustainable Traditional Buildings Alliance’s Guidance Wheel helps to visualise and manage the interactions between the different dimensions of retrofits required to implement the landmark PAS2035 retrofit framework.

The Sustainable Renovation Guide by the Scottish Ecological Design Guide (SEDA) also provides excellent technical guidance for retrofitting various types of homes. Airtightness is often essential to achieving good energy performance as it prevents thermal gaps, as detailed in this technical guide.

Industry-leading, on-demand webinars hosted by the Northern Housing Consortium also provide guidance and inspiration for all aspects of low-carbon social housing retrofits, from financing to neighbourhood-wide retrofits. Experience shows that having an airtightness champion in the construction team is also key to successful retrofits.

To make best use of technical and design guidance, having Unique Property Reference Numbers (UPRNs) provide a ‘golden thread’ for housing associations. Being able to accurately identify and differentiate between all properties enables compilation of complete datasets about housing stocks.

The Better Social Housing Review (2022) encourages housing associations to work together to conduct and publish an audit of the UK social housing stock. A clearer picture of all social housing can benefit both individual organisations and the wider industry in tracking progress toward decarbonisation and healthy, affordable homes for all. Recent assessments by the Regulator of Social Housing for council homes in London have further revealed the importance of up-to-date, complete datasets to monitor and guarantee building safety measures. Related benefits can include consistent monitoring of energy performance, environmental health, carbon emissions, and customer experience.

Historic and older homes

Social housing in the UK is often associated with housing construction in the period between 1947 and the 1980s. However, according to existing housing unit statistics in England for 2021, there is a total of 400,000 social homes built in the interwar period, and 273,000 social homes built before 1919. Older homes can be located in conservation areas, which limits options for retrofitting.

In 2019, Southside Housing Association used the EnerPHit retrofitting approach (involving the highest levels of energy efficiency) to pre-1919 tenements on Niddrie Road in Glasgow, with a design by John Gilbert Architects, in collaboration with Strathclyde University. As is often required for older housing, the eight one-bed flats benefitted from internal wall insulation to preserve the sandstone street façades. Natural building products were favoured as much as possible to guarantee indoor air quality and permeability while reducing embodied carbon and energy. Heating was supplied with new Air Source Heat Pumps or energy efficient combi gas boilers, along with mechanical ventilation heat recovery units (MVHRs). The project serves as a demonstration exemplar for “deep” tenement retrofits, and received funding from Glasgow City Council, the commissioning housing association, the Scottish Government and the Scottish Funding Council.

High rises

In Hamilton, Ontario, the Ken Soble Tower owned by CityHousing Hamilton was nearing the end of its life, having been built in 1967. The 2021 EnerPHit refurbishment featured external-wall and roof insulation, along with Air Source Heat Pumps. Completed in 2021, it is the first EnerPHit retrofit of an apartment tower in North America, providing 146 affordable housing units to older residents.

Back in Glasgow, the Cedars Court high-rise, comprising 314 flats, owned by Queens Cross Housing Association, benefitted from the first of its kind fabric-first EnerPHit refurbishment in Scotland between 2016 and 2019.

Further examples of high-rise retrofits include 528 flats across three tower blocks at Edward Woods Estate (2011-2014) in Shepherds Bush, Hammersmith and Fulham, and retrofits of 291 flats across two tower blocks at Ethelred Estate (2009-2010) in Kennington, Lambeth.

Co-operative social housing

In London, the North Camden Housing Co-operative commissioned a deep retrofit of Carlton Chapel House to EnerPHit standards. The social housing block of 15 flats was built in the 1980s, and was later susceptible to energy losses, forcing residents into fuel poverty. Renovation took place in 2019, and required decanting tenants to temporary accommodation. Collaboration between the construction contractors and the architects was key to achieving airtightness. Residents reported improved air quality, thermal comfort, and less noise after moving back.

Rural retrofits

The guidance about older and traditional homes is often relevant for social homes in rural locations. Swaffham Prior Heat Network is the first of its kind in the UK, delivering a mix of ground source and air source communal heat to 300 homes, including residents at Sanctuary social homes. The project is the result of collaboration between the Swaffham Prior Community Land Trust, Cambridgeshire County Council and the Cambridgeshire and Peterborough Combined Authority.

Learning from examples

In seeking to bring new life to dysfunctional buildings, it pays to learn from other projects, including unforeseen challenges. Flagship retrofits such as the low rise flats at Erneley Close in Manchester (2015) and 11-storey housing blocks at Wilmcote House in Portsmouth (2014-2018) revealed structural issues while retrofits were under way. Such technical and financial complexities illustrate inherent risks to retrofitting homes that initial building surveys, however comprehensive, may fail to detect. Decanting residents or allowing them to stay in occupancy during retrofit works can both be a challenging experience. In both instances, however, residents reported significant improvements to living conditions after final completion.

Final Thoughts

The scale of the retrofit challenge is enormous. This does not mean starting from scratch, however. The wide range of projects cited in this article demonstrate that social housing retrofits can be delivered at scale for nearly all types of homes, apart from structurally unredeemable buildings. It pays, therefore, to learn, and lead, by example.

Ian Babelon is a UX Researcher in Idox. The second of his blog posts on social housing retrofits will appear in this blog on Wednesday 24 May.

Photograph: Samuel Ryde on Unsplash

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