Social Policy and Practice …. an essential resource for anyone working in public health

We’re proud to be part of the publishing consortium which creates Social Policy and Practice, the only UK-produced social science database focused on social care, social services, public health, social policy and public policy.

So we’re thrilled that during October anyone can get free access to the database via Ovid and Wolters Kluwers’ Health, the internationally-recognised leader in medical information services.

There’s still a few days left of the special offer, so why not test drive it for free!

Addressing priorities in public health

Over the last few years there have been major changes in the public health landscape in the UK. Responsibility for commissioning many public health services moved from the NHS to local authorities, as a result of government reforms.

The King’s Fund has suggested that one challenge of this shift has been bridging the cultures of the NHS and local authorities. In particular there were clear differences in the understanding, value and use of evidence to determine decision-making and policy.

The continuing pressure on local authority budgets has also threatened the focus on prevention and joined up service delivery which is essential for tackling many public health issues.

Recent feedback on Social Policy and Practice has highlighted its strong coverage of many current priority issues in public health, such as:

  • dementia care
  • delayed discharge
  • funding of long term care
  • safeguarding of both children and adults
  • supporting resilience and well-being
  • tackling obesity
  • asset-based approaches

As a UK-produced database you will also find information on topical policy issues such as minimum alcohol pricing, sugar taxes, and the possible impact on the health and social care workforce of Brexit.

A valued resource

Social Policy and Practice has been identified by the National Institute for Health and Care Excellence (NICE) as a key resource for those involved in research into health and social care. And importantly, it supports the ability to take a holistic approach to improving outcomes, by covering social issues such as poor housing, regeneration, active ageing, resilience and capacity building.

Social Policy and Practice was also identified by the Alliance for Useful Evidence in a major mapping exercise in 2015, as a key resource supporting evidence use in government and the public sector.

Social Policy and Practice boasts over 400,000 references to papers, books and reports and about 30% of the total content is grey literature, which is hard to find elsewhere.

The focus is on research and evidence that is relevant to those in the UK. A large proportion of material relates to delivery and policy within the UK and the devolved nations of Scotland, Wales and Northern Ireland, but the database also contains resources of interest from Europe and across the world.


To see for yourself why so many UK universities, local authorities and NHS bodies rely on Social Policy and Practice as a resource, visit Ovid Resource of the Month for instant access.

To find out more about the history of the database and the consortium of publishers behind it, read this article from 2016 which we have been given permission to share.

Free access to Social Policy and Practice … this month only!

Social Policy and Practice is the UK’s only national social science database embracing social care, social services, public health, social policy and public policy. And Ovid – the internationally-recognised leader in medical information services – is celebrating its unique benefits by offering the chance for librarians and researchers to test drive it for free, throughout October!

UK-focused evidence and research

Social Policy and Practice is produced by a consortium of key organisations within the UK. Currently these are:

  • Centre for Policy on Ageing
  • Idox Information Service
  • National Children’s Bureau
  • National Society for the Prevention of Cruelty to Children
  • Social Care Institute for Excellence

The focus is on research and evidence that is relevant to those in the UK. So although a large proportion of material relates to delivery and policy within the UK and the devolved nations of Scotland, Wales and Northern Ireland, the database also covers material that is transferable from Europe and across the world.

Unrivalled scope

Social Policy and Practice covers all aspects of public health and social care. It is a must-have resource for anyone interested in the following topic areas:

  • Social work and social care services
  • Children and young people
  • Adults and older people
  • Families and parenting
  • Safeguarding
  • Health promotion
  • Health inequalities
  • Community development
  • Physical and mental health
  • Education and special educational needs

It also offers a holistic view of wider policy areas that impact on health, such as homelessness, housing and deprivation.

Social Policy and Practice boasts over 400,000 references to papers, books and reports and about 30% of the total content is grey literature.

The importance of geographical focus

Research studies have shown that people searching for social science evidence tend to neglect the question of geographical and coverage bias within research sources. And that the geographical focus of databases is a potential source of bias on the findings of a research review.

In the last ten years many UK-produced databases have ceased – funding has stopped, publishers have closed or databases have been taken over by international publishers (which reduces the balance of UK content).

So as a UK-produced database, Social Policy and Practice is uniquely placed to provide relevant results for UK-based researchers.

A valued resource

Social Policy and Practice has been identified by the National Institute for Health and Care Excellence (NICE) as a key resource for those involved in research into health and social care. And importantly, it supports the ability to take a holistic approach to improving outcomes, by covering social issues such as poor housing, regeneration, active ageing, resilience and capacity building.

Social Policy and Practice was also identified by the Alliance for Useful Evidence in a major mapping exercise in 2015, as a key resource supporting evidence use in government and the public sector.


To see for yourself why so many UK universities and NHS bodies rely on Social Policy and Practice as a resource, visit Ovid Resource of the Month for instant access.

To find out more about the history of the database and the consortium of publishers behind it, read this article from 2016 which we have been given permission to share.

Getting to grips with planning law and with neighbourhood planning … New books in our library

Anyone who reads our blog will know that our research team care about supporting the use of evidence in practice, whether that’s in social services, in housing, or in planning. And one of the unique resources we have to help do this is our very own library!

Created over forty years, there are more than 60,000 books and reports in the library collection, as well as hundreds of different journal titles. Our members can borrow any book from our collection via a postal loan service – offered free as part of the organisational membership subscription to our Idox Information Service.

While quick reads – such as the briefings written by our own team – will always be popular given the pressures on people’s time, there’s still a place for real books. Many organisations use membership of our service as a way to support their staff’s CPD – whether that’s informal personal development or supplementary support for staff doing formal courses or degrees.

Supporting professional CPD

We’re regularly adding new books to our collection and two that caught my eye recently are in the field of planning. We’ve a lot of members who work in planning across the UK, including the RTPI (Royal Town Planning Institute) themselves, and as a profession, planners commit to maintain and develop their expertise through Continuing Professional Development.

Using our book loan service is one way that our members can access new publications and stay up-to-date with current thinking in their sector.

  • Localism and Neighbourhood Planning

Neighbourhood planning was one of the rights and powers introduced under the Localism Act of 2011, and was expected to offer ” a new way for communities to decide the future of the places where they live and work”. Six years on, a new book edited by Sue Bronhill and Quintin Bradley, reflects on whether neighbourhood planning has succeeded in increasing democratic engagement with the planning system.

In particular it examines how localism has played out in practice, especially given the legal and technical skills that are required in planning. As well as exploring the situation in England, the book also looks at how multi-level governance is being applied in the other parts of the UK and in countries such as Australia and France.

It raises interesting questions about whether neighbourhood planning has changed the institutional structure of planning and the power relations involved. It also asks whether an even more progressive form of localism within planning might emerge.

  • Essential Guide to Planning Law

With the planning systems and law devolved within the UK, a book which provides an overview of how practice differs in each nation is much needed. This book covers all the core areas, from development management, planning conditions, planning control and enforcement. It also addresses the planning arrangements in specialist areas such as minerals planning, waste planning and marine planning.

The book serves as a useful reminder of how and why planning decisions are made, and the legal frameworks that underpin planning practice.

The Idox Information Service

As Dr Mike Harris, Deputy Head of Policy and Research at the Royal Town Planning Institute, has said, it’s important that the planning profession is able to access and use evidence and research.

“Research and theory can help to lift the perspective of practitioners beyond the day-to-day demands of the job, to provoke reflection and discussion about the wider social purposes and values of planning. It can also help us better to defend planning from those who would seek to erode it further.”


Our members include policy makers and practitioners from organisations including local authorities, central government, universities, think tanks, consultancies and charities. They work in challenging environments and often need evidence to inform service delivery or decision-making.

Get more information on membership here or contact us to arrange a free trial of our service for your organisation.

Evaluations Online: evaluating economic development activity in Scotland

by Stacey Dingwall

Recently we profiled Research Online, one of the two research portals managed by the Knowledge Exchange team. In this blog, we focus on Evaluations Online.

Economic development activity in Scotland

Evaluations Online is a public portal providing access to a collection of evaluation and economic development research reports commissioned by Scottish Enterprise. Scottish Enterprise is Scotland’s main economic development agency and a non-departmental public body of the Scottish Government.

Idox won the contract to deliver Evaluations Online in 2007. The team developed a site which utilises a publishing platform designed specifically to deal with research material. Users can easily navigate to and assess the relevance of material thanks to specially-written abstracts and structured search functions based on a bespoke classification and record structure.

The site now contains over 500 evaluation and research reports commissioned by Scottish Enterprise, dealing with different aspects of economic development activity such as business support, investment, sector growth and improving skills. All of the reports are publicly accessible and free to access.

In 2011, the team won a further contract to refresh and improve the site, focusing on how the site could be refined to better meet the needs of key user groups including economic development policy-makers and practitioners across Scotland. In the last quarter of 2016, the reports hosted on the site were accessed over 30,000 times.

The importance of evaluation

One of the key reports hosted on Evaluation Online is the annual review of the risk capital market in Scotland. Scottish Enterprise commissions the report annually in order to consider the scale of new investment flows. The findings are also used to inform the nature of Scottish Enterprise interventions in the Scottish early stage risk capital market, such as the Scottish Co-Investment Fund and Scottish Venture Fund.

Scottish Enterprise commissions evaluations of projects and programmes each year in order to identify their contribution towards economic growth in Scotland, and particularly in terms of their impact on gross value added (GVA) and employment. As the findings of the evaluations inform decisions about public spending, it’s important that all of the appraisal and evaluation work is of a high technical standard.

We’ve highlighted the importance of evidence and evaluation on the blog several times before. It’s worth repeating that repositories of evidence can help bring about better policy in a number of ways:

  • improve accountability by making it easier for people to scrutinise the activities and spending of public sector organisations – this helps organisations meet Freedom of Information responsibilities;
  • improve the visibility and therefore the impact of evidence;
  • help identify gaps in evidence by making it easier to compare research findings; and
  • increase our understanding of what works (‘good practice’), not only in the activities covered, but also in evaluation and research methods.

We’re proud to support Scottish Enterprise in the dissemination of their evaluation and research output, through a portal which they believe increases the return on these activities.

You can find out more about the projects The Knowledge Exchange team has been involved in, and the consultancy services we offer, here.

 

Introducing the Idox Information Service … supporting evidence use for over 40 years

Exterior of the Idox Information Service office in Glasgow

Exterior of the Idox Information Service office in Glasgow

As a team who work every day to supply evidence and good practice to our clients in the public sector and consultancies, it would be easy to feel a bit down about the ease with which the idea of a post-truth world has taken grip.

In fact however, it’s heartening that so many organisations continue to recognise the value that our service brings. Not only does it offer a continuing professional development resource for staff, it also acts as a channel for knowledge sharing between organisations – helping them when they have to review services, look for efficiencies, or transform what they do in light of changing government policy or priorities.

We know that much of what we do can remain hidden, even to our own members. So let’s go under the bonnet of our unique service …

Who we are

The Idox Information Service is a membership library service, which was established over forty years ago – originally under the name of the Planning Exchange. At the outset, the emphasis was on the provision of resources to support professionals working in planning and the built environment in Scotland, but over the years we’ve expanded our subject coverage to cover the whole spectrum of public sector information, and across the UK.

Our members include policy makers and practitioners from organisations including local authorities, central government, universities, think tanks, consultancies and charities. They work in challenging environments and often need evidence to inform service delivery or decision-making.

Our work

Our team is made up of a mix of researchers, public policy specialists and qualified librarians, along with support staff. They have professional memberships, including chartered membership of CILIP and the Social Research Association. This picture shows the typical range of activities in a year:

2014 statsPublic policy is an ever-evolving subject and so current awareness services are a big part of what we do. Members can set up their own subject alerts on anything that interests them, and we also have a set of weekly and fortnightly updates on common topics. Last year we added three new current awareness updates on Devolution, Smart Cities and of course, Brexit!

UK grey literature is a particular strength of our collection. We spend a lot of time sourcing documents such as technical reports from government agencies, and research reports produced by think tanks, university departments, charities and consultancies which are often overlooked by other databases. Recent research has highlighted the value of grey literature for public policy and practice.

We also write our own research briefings for members on different topics, with more detailed analysis of research and policy developments, and including case studies and good practice. Some of these briefings are publicly available on our publications page.

The interest from members in using our Ask a Researcher service has been increasing, due to the time pressures and other challenges that people face in sourcing and reviewing information. An example looking at the links between employee wellbeing and productivity is on our website. Members regularly comment on the usefulness of the results, and it’s satisfying to be able to make a direct contribution to their work in this way.

Keeping it personal

While our online database allows our members to search for and access resources themselves, there is a strong personal element to our work.

Our members know that we’re always available at the end of the phone or via email to provide them with dedicated support when they need it. It’s important to us that we provide a quality service which keeps pace with the changing needs and expectations of a varied membership base.

Hopefully, this article has provided some insight into the way that the Knowledge Exchange supports staff and organisations across a variety of fields. More information about the service can be found here.


In 2015, the Idox Information Service was recognised as a key organisation supporting evidence use in government and the public sector. It was named by NESTA / Alliance for Useful Evidence / Social Innovation Partnership in their mapping of the UK evidence ecosystem.

We also contribute data to the Social Policy and Practice database, which focuses on health and social care evidence, and is a resource recommended by the National Institute for Clinical Excellence.

Follow us on Twitter to see what developments in public and social policy are interesting our research team.

Research Online: Scotland’s labour market hub

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by Stacey Dingwall

As well as the Idox Information Service, the Knowledge Exchange Team manages two other research portals – Research Online and Evaluations Online.

This blog focuses on Research Online, which we developed over 13 years ago and have worked with Skills Development Scotland to maintain and update ever since.

Scottish labour market intelligence

Research Online is Scotland’s labour market hub. The portal provides an authoritative source of labour market research and analysis relevant to Scotland and supports evidence-based policy making in the Scottish labour market.

Before Research Online was created, research suggested that although useful labour market research and analysis was undertaken within Scotland by a large range of organisations, there was no single dissemination source.

Therefore, a requirement existed for a portal that clearly identified current labour market intelligence (LMI), provided a common understanding of current gaps and provision in areas including labour supply and skills, and focused action to ensure LMI met Scottish user needs.

Research Online was conceived to improve access to this wealth of intelligence.

The most comprehensive collection of labour market intelligence

The portal now contains thousands of documents on a range of labour market topics including:

  • Employment;
  • Skills and training;
  • Unemployment;
  • Entrepreneurship;
  • Vocational education and training;
  • Workforce development; and
  • Equal opportunities.

The material available on the portal includes research, policy, analysis, discussion and sectoral and geographic profiles. Our team sources the latest research and policy documents from a wide range of sources, including academic journals, government departments and agencies, labour market research centres and material sent in directly by key organisations in Scotland and the wider UK. The available material includes grey literature, government policy and up-to-date academic research.

Research Online also incorporates a current awareness service that alerts registered users to new material on a fortnightly basis. It also has integrated reading list functionality.

Free to access

Research Online can be accessed by anyone, free of charge. You can browse the material here without registering, as well as create reading lists to be accessed at a later date or shared with colleagues.

If you would like to sign-up for a range of current awareness alerts that keep you up to date on a variety of labour market topics, covering both Scotland and the wider UK, you can do so here.

Our shared vision is for Research Online to be recognised as a key dissemination mechanism by Scotland’s producers of labour market intelligence and to be at the centre of a community of practice for labour market researchers, practitioners and policy-makers.

You can find out more about the projects The Knowledge Exchange team has been involved in, and the consultancy services we offer, here.

 

Another year draws to a close …

xmas-card-2016

 

Thanks for following our blog in 2016. It’s been quite a year and we’re sure that there will be plenty of policy and practice issues for us to explore in 2017!

We are The Knowledge Exchange … the research and intelligence arm of Idox, a supplier of specialist information management solutions within the UK and the wider world.

And we’ll be back in January!

Christine, Donna, Elizabeth, Heather, James, Laura, Mhari, Morwen, Rebecca, Stacey, Steven

Rounding up our best blogs of 2016

Throughout 2016, The Knowledge Exchange’s team of Researchers has been reporting on developments in a wide range of subjects. As this selection of our blog posts from the past year illustrates, we’ve been covering everything from health and social care to digital transformation.

January

Stacey Dingwall reported on the decision by Brighton College, a co-educational independent college, to stop making a distinction between boys’ and girls’ uniforms. While the announcement was applauded by parents and other schools, the Commons Women and Equalities Committee highlighted more needs to be done to ensure schools are compliant with their legal obligations towards pupils across all protected characteristics.

“The Committee recommended that the government should consider the inclusion of training on these protected characteristics in its review of initial teacher training, and that trans issues (and gender issues generally) should be taught as part of PSHE.”

February

Heather Cameron reported on the pressures facing social workers in England:

“The Social Lives Survey revealed that while the majority of social workers enjoy their job, two-thirds say they can’t focus on what really matters and only a quarter feel their workload is manageable. Almost 80% work overtime every day, and 86% don’t get paid for doing so.”

March

Reablement, or enablement is the process of rehabilitating people to allow them to regain some or all of their independence. In March, Rebecca Jackson blogged about the successful application of this form of care:

“A 2007 study for the Department of Health’s Care Services Efficiency Delivery Network found that up to 68% of people no longer needed a home care package after a period of reablement, and up to 48% continued not to need home care two years later.”

April

James Carson introduced Reading Room, which joined the Idox Group in 2015. Reading Room is an award-winning digital consultancy with an international reputation for innovative strategic consultancy, design, and technical delivery.

“The company was especially proud to have won the British Educational Training and Technology Award for Free Digital Content/Open Educational Resources for its development of the Magna Carta educational resource for the National Archives.”

May

In May, Morwen Johnson reminded readers that the Idox Information Service has its own library of 60,000 books and reports, and highlighted some recent additions, including Inside the Nudge Unit: how small changes can make a big difference.

“Behavioural insights, and how these can be used within policymaking in order to shape and improve outcomes, has always been popular as a search topic on our database. Now this book, written by David Halpern, who headed up Number 10’s ‘Nudge Unit’ or Behavioural Insights Team (now spun out as an independent company jointly owned by the UK Government; Nesta and its employees) sheds light on how it works.”

June

As the UK prepared to vote on its membership of the European Union, our blog looked to Switzerland, where referendums are far more commonplace than here.

Of all the national referendums held in Western democracies since World War II, more than two-thirds have been held in Switzerland. Swiss voters go to the polls three or four times a year, deciding on issues as varied as immigration, complementary medicine, and financing of local sports facilities.”

July

Steven McGinty looked at public-private collaboration as a means of helping government to achieve digital transformation, and highlighted a new approach taken by the Scottish Government’s Civtech project, which encourages entrepreneurs, start-ups and small and medium-sized businesses (SMEs) to develop innovative solutions to public sector problems.

“Unconventionally, the tender does not include pre-determined solutions, instead opting to pose six open questions, known as ‘challenges’, and inviting participants to provide answers.”

August

As London Underground’s Night Tube was launched, Heather Cameron outlined the benefits and concerns about night-time public transport:

It is of course too early to tell whether the night tube will bring the economic and social benefits to the city as predicted. What is clear is that the night tube supports London in its drive to becoming a truly 24-hour city.”

September

Steven McGinty reported on Norway’s pioneering role as a leader in digital government.

“In 1973 Norway became the first country to connect to the US’ ARPANET, which was the military predecessor to the Internet. And more recently, maritime and off-shore technology developments in Norway have become of global importance. In particular, the use of Big Data modelling plays a significant role in finding new oil fields.”

October

In October, Stacey Dingwall reported from the annual CILIPS autumn gathering in Glasgow, where Martin Goodfellow described his role as Coder in Residence at Glasgow Life.
“For the uninitiated, Martin explained that coding=programming. It’s a form of computational thinking: something we all use in everyday life, e.g. in deciding when to stop looking for something, be it when shopping or looking for information. Martin’s remit is to support the creation of coding clubs in Glasgow’s public libraries.

November

In her November blog post, Donna Gardiner explained that, while coaching was becoming more prevalent in organisations, there is very little research evidence about what makes a ‘good’ coach.

“The Institute for Employment Studies (IES) are among those working to address this.  In August, they published a report which explored the factors leading to coaching success, from both the coach and the coachee perspective.  They also examined the nature of an effective coaching relationship and set out practical advice for organisations on how to improve coaching elements of everyday work.”

December

Steven McGinty highlighted the challenge of digital transformation in local government. While there are significant barriers to digital adoption, Steven reported that many councils are involved in pilot projects and introducing new services.

“For example, Cambridge City Council have launched Cambridgeshire Insight, a shared research knowledge base which allows over 20 public and third sector organisations to publish their data and make it freely available. We have also seen 18 councils coming together to collaborate on a project which aims to keep electoral registers up-to-date, potentially saving £20 million a year.”

 

Why a holistic approach to public health and social care needs a wider evidence base … and how Social Policy and Practice can help

SPP screenshot2016 has been described as “make or break time for the NHS”, and with pressures on finances increasing, social care and public health are in the spotlight. Around £1 in every £5 of NHS spending is estimated to be the result of ill health attributable to the big five risk factors of smoking, alcohol, poor diet, obesity and inactivity. Investing in prevention, and understanding the complex wider community and social factors that lead to poor health, is therefore important. In cash-strapped local authorities however, investment in preventative projects can be sidelined in the face of tackling acute issues.

Prevention and behaviour change are linked

Recent health policy has included an expectation that individuals should take greater responsibility for their own health. But where we are talking about behaviour change, there is no quick fix. Glib use of the term ‘nudge’ to promote change can suggest that laziness is the only issue. However, research such as that by the King’s Fund has highlighted that motivation and confidence are essential if people are to successfully modify their health behaviours.

Practitioners within the field of both public health and social care need help understanding what works – but as two great recent blogs from the Alliance for Useful Evidence noted, change can be achieved in multiple ways and evidence shouldn’t be used to prove a service works but as part of a journey of improvement and learning.

We talk about the “caring professions”, but it seems that it can be difficult to maintain a focus on the ‘person not the patient’ when budgets are being cut. Well-reported issues such as the rise in the use of 15-minute home care appointments are just one symptom of this. More generally, making time to consider alternative approaches or learn from good practice elsewhere can be hard. That is where having access to a trusted database can help.

Trusted source of research and ideas

The Alliance for Useful Evidence, most recently in its practice guide to using research evidence, has highlighted the importance of using trusted sources rather than “haphazard online searches”. One of these resources is Social Policy and Practice, a database which we have contributed to for twelve years.

“SPP is useful for any professional working in the field of social care or social work who can’t get easy access to a university library.” Alliance for Useful Evidence, 2016

The partners who contribute to the database – Centre for Policy on Ageing, Idox Information Service, National Children’s Bureau, the NSPCC and the Social Care Institute for Excellence – are all committed to sharing their focused collections with the wider world of researchers and to influence policy and practice.

Social Policy and Practice is the UK’s only national social science database embracing social care, social policy, social services, and public policy. It boasts over 400,000 references to papers, books and reports and about 30% of the total content is grey literature.

Social Policy and Practice has been identified by the National Institute for Health and Care Excellence (NICE) as a key resource for those involved in research into health and social care. And importantly, it supports the ability to take a holistic approach to improving outcomes, by covering social issues such as poor housing, regeneration, active ageing, resilience and capacity building.


Find out more about the development of the Social Policy and Practice database in this article from CILIP Update. Update is the leading publication for the library, information and knowledge management community and they’ve given us permission to share this article.

If you are interested in using the Social Policy and Practice (SPP) database for evidence and research in health and social care, please visit www.spandp.net for more information and to request a free trial.

Read some of our other blogs on evidence use in public policy:

Are you a managerial fox or a smart citizen? The books creating a buzz amongst our members

Number 95

Entrance to our Glasgow office – 95 Bothwell Street

One of the things that many people are surprised to find out is that we have a real library here in our Glasgow office. Created over forty years, there are more than 60,000 books and reports in the library collection, as well as a wide range of journals.

Our members can borrow any book from our collection via a postal loan service – offered free as part of the membership subscription to our Idox Information Service.

While the quick read – such as the briefings written by our own team – will always be popular given the pressures on people’s time, there’s still a place for real books. Many organisations use membership of our service as a way to support their staff’s CPD – whether that’s informal personal development or supplementary support for staff doing formal courses or degrees.

What’s hot at the moment

Some of our most popular books recently have been these ones:

  • Inside the Nudge Unit: how small changes can make a big difference

Behavioural insights, and how these can be used within policymaking in order to shape and improve outcomes, has always been popular as a search topic on our database. Now this book, written by David Halpern, who headed up Number 10’s ‘Nudge Unit’ or Behavioural Insights Team (now spun out as an independent company jointly owned by the UK Government; Nesta and it’s employees) sheds light on how it works. The book explores how simple changes to language and communications have been shown to promote ‘desired behaviours’ – examples include reducing missed NHS appointments, increasing charitable giving or encouraging job seekers into work.

  • Smart citizens, smarter state: the technologies of expertise and the future of governing

We wrote on our blog about this book, by Beth Simone Noveck, which argues that government (at all scales) makes too little use of the skills and practical expertise of its employees and citizens. It sets out a vision for a new form of participatory democracy, which isn’t based on consultation exercises or occasional voting, but in harnessing the power of people’s knowledge and ‘know-how’.

  • The public sector fox

What are the twelve skills that managers need to thrive in the public sector? This book reveals all! From strategy, planning, finance, communication and people management to the skills of resilience, perspective and commitment – working (and succeeding) in the public sector requires an acceptance of the constraints and an understanding of the opportunities. This book offers something for managers at every level, which probably explains why it has been so popular with our members.

  • The urban section: an analytical tool for cities and streets

Our collection has a strong focus on the built environment and this book, aimed at architects and planners, looks at how well-designed streets are crucial for successful places. Although it was published in 2014, it continues to appeal to our users thanks to its mix of practical case studies and thought-provoking discussion. You can hear the author Robert Mantho, who teaches at Glasgow’s Mackintosh School of Architecture, discuss his ideas in this video.

  • The new rules of marketing and PR / Marketing for dummies

Finally, it’s clear that many of our users are having to get to grips with social media as part of their jobs, if the popularity of these two books from our library is anything to go by. Whether it’s marketing yourself via personal networks, or promoting the work of your organisation to a wider audience, many marketing approaches are becoming embedded into our daily working lives.

These two introductory texts give a good overview as well as practical advice for those who want to learn more about how things like blogs, online video, and good content can help you target your communications and understand your customers (or service users) – something that’s relevant for the public sector as well as for voluntary organisations and businesses.


Our members include policy makers and practitioners from organisations including local authorities, central government, universities, think tanks, consultancies and charities. They work in challenging environments and often need evidence to inform service delivery or decision-making.

Get more information on membership here or contact us to arrange a free trial of our service for your organisation.