“All the lonely people” – tackling the epidemic of loneliness

Prior to the coronavirus pandemic, the UK was already experiencing what had been described as an ‘epidemic’ of loneliness.  The various lockdowns and social restrictions that were put in place to reduce the spread of the virus have exacerbated this already troubling situation.

Indeed, according to recent research by the Mental Health Foundation, 1 in 4 UK adults (25%) have felt lonely some, or all of the time, over the previous month; and 1 in 4 UK adults (25%) felt ashamed about being lonely.

With the huge impact this can have on mental health, it’s no surprise the theme of this year’s Mental Health Awareness Week was loneliness.

In its new report, “All the lonely people”, published as part of Mental Health Awareness Week, the Mental Health Foundation explores the clear links between loneliness and mental health, looking at what it’s like to be lonely, the causes, consequences and the groups of people who are more likely to experience severe and enduring loneliness.

All the lonely people

Through sharing the stories of nine individuals who often or always feel lonely, “All the lonely people” highlights the circumstances, situations and life events that can increase our risk of loneliness. It also investigates how well people understand loneliness and suggests ways that we can respond as individuals and across society.

While it is acknowledged that anyone can feel lonely, there are a number of risk factors that can increase the chances of severe and lasting loneliness that can impact mental health:

  • Being widowed
  • Being single
  • Being unemployed
  • Living alone
  • Having a long-term health condition or disability
  • Living in rented accommodation
  • Being between 16 and 24 years old
  • Being a carer
  • Being from an ethnic minority community
  • Being LGBTQ+

The health and financial impact of loneliness

Loneliness can have a huge impact on health, life expectancy and mental wellbeing. Research has shown that loneliness can be as harmful as smoking 15 cigarettes a day or having alcohol use disorder. Moreover, it has also been found to be more harmful than obesity. Not only does this have implications for individuals but also for wider society and the economy.

Recent government research estimated that the wellbeing, health and work productivity cost associated with severe loneliness (feeling lonely “often” or “always”) on individuals was around £9,900 per afflicted person per year. Other research has estimated that loneliness costs UK employers between £2.2 and £3.7 billion a year and that an estimated £1,700 per person (2015 values) could be saved over 10 years if action could be taken to reduce loneliness.

Given the significant health impacts and associated costs, the Mental Health Foundation report argues that preventing the development of loneliness should be a key priority and that a greater awareness of the risk factors and triggers needs to be created.

Public understanding but stigma remains

In terms of public understanding, the report asserts that the public has a good understanding of the link between loneliness and mental health. However, there is still significant stigma surrounding loneliness. Of the adults surveyed, 76% thought ‘people often feel ashamed or embarrassed about feeling lonely’. Only 29% of respondents agreed that ‘people who feel lonely are likely to talk about it, if they get the opportunity’. And people who experience loneliness themselves were more likely to recognise this sense of shame.

This stigma makes it difficult for people to talk about due to fears of discrimination or prejudice. Stereotypes about loneliness also still persist which can lead to some lonely people being overlooked. The findings show that despite the public’s understanding, there is a tendency to overlook certain at risk groups such as students, carers and LGBTQ+ people. People also tend to overestimate the link between loneliness and ageing or living in rural areas.

The survey found that people tended to believe that older people were more likely to feel lonely than younger age groups – 63% thought that being older (over 65) might contribute to someone feeling more lonely, whereas only 12% of respondents identified that being younger (aged 16-25) might contribute to someone feeling more lonely. This contradicts recent ONS data, which found that there were higher rates of reported loneliness among younger age groups.

Similarly, people tended to believe people living in rural areas would be more likely to experience loneliness (40% of people thought that living in a rural area could contribute to loneliness, compared to just 23% for living in a city). However, once again, the evidence suggests the opposite, with people living in urban areas reporting higher levels of loneliness than those in rural areas.

The report notes that stereotypes such as these can inhibit people from recognising and responding to their own loneliness, further exacerbate existing stigma and potentially limit the support offered to those who feel lonely.

Broader awareness

The report argues that a wider understanding of the factors that can lead to severe and enduring loneliness is needed to successfully combat the stigma and stereotypes associated with loneliness.

The stories of the individuals who experience loneliness demonstrate just how complex it is and how difficult it is to spot those who may be ‘lonely in a crowd’. It is therefore also important to understand the different barriers to connection for different people. These can be practical (lack of time, access to transport), structural (discrimination or prejudice) or emotional (lack of confidence, anxiety).

The report argues that a broader awareness of these factors could help people to stop blaming themselves for being lonely, encourage creative ways of supporting people and enable tailored support being developed for groups who are particularly at risk of long-term loneliness.

Previous research has also highlighted the importance of tailored approaches and developing approaches that avoid stigma.

Tackling loneliness

While highlighting what individuals can do to help combat loneliness, the Mental Health Foundation also highlights the need for action on the different barriers to connection if it is be tackled long-term. To this end, it has identified five UK-wide policy recommendations to address loneliness in society:

  • taking a strategic approach to loneliness;
  • developing the community resources needed to tackle loneliness;
  • building a greener lived environment that supports social contact;
  • supporting children and young people with interventions in education settings;
  • ensuring that everyone has access to digital communication technology, and the skills to use it, and respecting preferences for non-digital forms of communication.

Each of us can play a part too. By sharing stories of loneliness and shining a spotlight on the issue, we can all help to promote wider awareness and break the stigma of loneliness.


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‘Breaking the bias’ – gender equality and the gig economy

Yesterday marked the 111th International Women’s Day, a global day of celebration for the social, economic, cultural and political achievements of women. But it is also an opportunity to reflect on and further the push towards gender equality.

While there has been much to celebrate, it has been suggested that the pandemic threatens to reverse decades of progress made towards gender equality as women have been hit harder both socially and economically than men. However, the shift in working practices during the pandemic may help to transform the future of work to the benefit of women.

There has been continued growth in the digital platform or gig economy workforce, with many women entering this type of work because of the pandemic. The gig economy has been shown to have the potential to improve gender equality in the economy, but it is not without its challenges when it comes to gender parity, as recent research has highlighted.

A platform for gender equality?

The report from the European Institute for Gender Equality (EIGE) highlights that the growth of artificial intelligence (AI) technology and platform or gig work has the potential to create new opportunities for gender equality, but at the same time can reinforce gender stereotypes, sexism and discrimination in the labour market. It found that some of the key attractions of gig work such as its flexibility, are often disadvantageous to women.

The EIGE surveyed almost 5000 workers in the platform economy across 10 countries to understand who they are, why they do platform work, and what challenges they face.  It found that:

  • a higher share of women (45%) than men (40%) among regular platform workers indicated that they worked on digital labour platforms because they were a good way to earn (additional) income;
  • flexibility, expressed as the ability to choose working hours and location, motivated about 43% of women and 35% of men;
  • a higher share of women (36%) than men (28%) said they do platform work because they can combine it with household chores and family commitments;
  • 36% of women started or restarted platform work because of the pandemic, compared to 35% of men.

The flexibility of platform work has consistently been referred to as the main motivating factor for engaging in such work. And this flexibility has been found to be more important for women, particularly in relation to family commitments. In practice, however, the research shows that flexibility is limited, with as many as 36% of women and 40% of men working at night or at the weekend, and many working hours they cannot choose.

On the plus side of the gender equality debate, it seems the gig economy is slightly less gender-segregated than the traditional labour market, with a higher share of men doing jobs usually done by women. For example, traditionally female-dominated sectors such as housekeeping and childcare are more gender-diverse in the gig economy:

  • housework (women: 54%, men: 46%)
  • childcare (women: 61%, men: 39%)
  • data entry (women: 47%, men: 53%)

But the EIGE’s survey also suggests a degree of skills mismatch and overqualification in platform work that affects women in particular. It suggests that highly educated women are more likely to do jobs that do not match their level of education, putting them at greater risk of losing their skills.

Gender bias in AI

The report also shines a light on the issue of gender bias in AI which can be a particular issue in the gig economy where such systems are frequently used.

It argues that gender bias can be embedded in AI by design, reflecting societal norms or the personal biases of those who design the systems. For example, the use of algorithms that are trained with biased data sets perpetuate historically discriminatory hiring practices which can lead to female candidates being discarded.

Platform workers can also be monitored using time-tracking software, which deducts ‘low productivity time’ from pay, increasing ‘digital wage theft’, to which women are more vulnerable.

Considering just 16% of AI professionals in the EU and UK are women – a percentage which decreases with career progression – this is something that needs to be addressed if gender parity in the gig economy, and indeed the entire modern economy, is to be achieved.

Way forward

The EIGE report welcomes new proposed EU legislation to improve the working conditions of platform workers and the EU’s proposed ‘Artificial Intelligence Act’, suggesting this shows promise when it comes to minimising the risk of bias and discrimination in AI. Also highlighted as a positive sign, is the EU’s commitment to train more specialists in AI, especially women and people from diverse backgrounds.

Nevertheless, one of the conclusions of the report is that regulations and policy discussions on platform work are largely gender blind and that action is required on multiple levels to address gender inequalities and discrimination in the gig economy.

To this end, the report recommends that the EU needs to do the following:

  • mainstream gender into the policy framework on AI-related transformation of the labour market;
  • increase the number of women in, and the diversity of, the AI workforce;
  • address the legal uncertainty in the employment status of platform workers to combat disguised employment;
  • address gender inequalities in platform work;
  • ensure that women and men platform workers can access social protection.

There are lessons here for the UK too. Perhaps the fulfilling of these actions will go some way to improving the situation by the time we get to the next International Women’s Day.


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‘Culture towns’: how small towns are leading the way

Image Copyright Billy McCrorie via Creative Commons

There has been no shortage of headlines sounding the death knell for our town centres over recent years as they continue to suffer from the effects of growth in online shopping, government policy and now the pandemic. But while concerns over the future of town centres is nothing new, neither are the changes that town centres are experiencing.

Changes that affect industries, technologies and the way land is used – which in turn impact on the economy – have impacted communities for decades, particularly in smaller towns. From the loss of manufacturing to new industries and ways of working, towns have had to adapt to survive. And some small towns have been leading the way in reinventing their economic bases by using other assets to spur on their local economies.

Culture as a catalyst

One such example is Wigtown, Scotland’s National Book Town. Following the loss of a distillery and a creamery in the 80s and 90s respectively, Wigtown secured its designation as National Book Town in 1998. This acted as a catalyst for regeneration and inspired the creation of the annual Wigtown Book Festival which now attracts more than 20,000 visitors to the area and brings more than £4 million to the local economy.

Other Scottish towns have also been bestowed with cultural accolades. West Kilbride in Ayrshire, a once thriving mill town, is Scotland’s first accredited Craft Town and winner of a Creative Place Award in 2012. Dumfries recently became home to a new National Centre for Children’s Literature and Storytelling which aims to “establish itself as an international visitor attraction contributing to the regeneration of the town and region and providing Scotland with a world class tourism resource”. And Huntly in Aberdeenshire has attracted artists from all over the world for residents thanks to the Deveron Projects initiative set up in 1995 to connect artists, communities and places.

In England, Farnham recently became the country’s first World Craft Town and only the third region in Europe to receive World Craft City status. Recent research estimates that the value of craft to Farnham and the surrounding area is already in excess of £50 million.

With the aim of building on Wigtown’s success, plans are being drawn up for an open competition to create further National Towns of Culture across Scotland as proposed in the SNP’s manifesto. Suggestions include Scotland’s National Live Music Town, Folk and Trad Town, or Scotland’s Visual Art Town.

Numerous towns could be in the running to become a musical town. It has been suggested that Ullapool could be a frontrunner, after playing host to the Loopallu festival for 15 years, as could Stornoway, the host of the international Hebridean Celtic Festival (HebCelt). And of course, being home to Jimmy Shand and The Proclaimers, Auchtermuchty could equally be in with a shout.

Making the most of local assets

Now may be the ideal time for small towns to make the most of their local assets, whether that is cultural or otherwise.  Research has shown that some smaller towns have actually fared much better than larger cities during the pandemic as the importance of local has been emphasised. They have experienced fewer reductions in overall footfall and there has been an increase in footfall in some small towns as consumers look to stay local and avoid using public transport.

A report from Sustrans has recommended capitalising on the increased use of smaller high streets as a way to economic recovery. It highlights that this presents an opportunity to invest in other elements unique to these areas, arguing that “re-establishing the role of a high street as a hub for social connection and reinforcing and celebrating its roots and unique character could go a long way to encourage people to stay local and spend their money where they live.”

Lessons from the US

Research from the US has also shown how small towns can succeed by reinventing themselves through emphasising their existing assets and distinctive resources. Following the loss of various industries, these communities have moved away from trying to attract major employers as a way of attracting talent. Many have moved towards investment in creative infrastructure rather than physical infrastructure to make their communities more attractive to residents and businesses.  

Following increased suburbanisation and growth in out of town retail, Paducah in Kentucky, for example, changed its approach to economic development by focusing on developing and retaining the historic integrity of the Renaissance Area, which includes the LowerTown Arts District, the historic downtown, and the riverfront. Paducah’s approach aimed to develop a cohesive identity around its core assets: art, the Ohio River, and history. In 2013, the United Nations Educational, Scientific and Cultural Organization (UNESCO) designated Paducah the world’s seventh City of Crafts and Folk Art.

While all the case study towns in this research drew on different assets, several successful tactics were identified that other communities can use:

  • Identify and build on existing assets
  • Engage all members of the community to plan for the future
  • Take advantage of outside funding
  • Create incentives for redevelopment, and encourage investment in the community
  • Encourage cooperation within the community and across the region
  • Support a clean and healthy environment.

Small towns leading the way?

All these small towns are exemplars of community-led regeneration and illustrate how drawing on unique local assets can be a real catalyst for growth. Perhaps the bigger towns and cities should be looking to their smaller counterparts for lessons on how to succeed in an ever changing world.


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Revisiting the blue economy – a vital part of the world’s environment

This is the third in a series of republished blog posts from The Knowledge Exchange, revisiting important topics with ongoing relevance for public policy and practice, as well as for communities and wider society. This post covers the blue economy, focusing on why it is so important, the current challenges and what is being done to protect it. At the end of the republished article, we’ve updated the post to report on recent developments.

As the international community attempts to address the current ‘climate emergency’, increasing attention has been paid to the green economy. According to the United Nations (UN), “an inclusive green economy is one that improves human well-being and builds social equity while reducing environmental risks and scarcities.” Over the past decade, many governments have highlighted the green economy as a strategic priority, and since the Intergovernmental Panel on Climate Change (IPCC) published its special report on the impacts of global warming of 1.5 °C, action has been stepped up across the globe.

However, green economy strategies tend to focus on the sectors of energy, transport, agriculture and forestry, which leaves out a vital part of the world’s environment – the oceans. It has been argued that “a worldwide transition to a low-carbon, resource-efficient green economy will not be possible unless the seas and oceans are a key part of these urgently needed transformations”.

Perhaps unsurprisingly then, a new buzzword in the international sustainability agenda is gaining momentum – the ‘blue economy’. Since the turn of the 21st century, there has been an increasing commitment to growing the blue economy but what exactly is it and why is it important?

What is the blue economy?

Similarly to the green economy, there is no internationally agreed definition of the blue economy. Its origins stem from the Rio+20 outcomes whereby member states of the UN pledged to ‘protect, and restore, the health, productivity and resilience of oceans and marine ecosystems, to maintain their biodiversity, enabling their conservation and sustainable use for present and future generations.’

It is further explained through the UN General Assembly support for Sustainable Development Goal (SDG) 14: ‘Conserve and sustainably use the oceans, seas and marine resources for sustainable development’ as set out in the UN’s 2030 agenda for sustainable development.

Various definitions have been used by different agencies.

According to the World Bank, the blue economy is the “sustainable use of ocean resources for economic growth, improved livelihoods and jobs, and ocean ecosystem health.”

Conservation International has suggested that, “at its simplest, ‘blue economy’ refers to the range of economic uses of ocean and coastal resources — such as energy, shipping, fisheries, aquaculture, mining, and tourism. It also includes economic benefits that may not be marketed, such as carbon storage, coastal protection, cultural values and biodiversity.”

Like the green economy, the blue economy model aims for improvement of human wellbeing and social equity, while significantly reducing environmental risks and ecological scarcities.

Why is the blue economy so important?

Clearly, ocean health is vital to the blue economy. With over 70% of the world’s surface covered by ocean, almost half of the world’s population living in close proximity to the sea, the majority of all large cities being located along the coast and 90% of global economic trade travelling by sea, it is not difficult to see why the ocean and its resources are seen as increasingly important for both sustainable and economic development.

It is also a source of food, jobs and water, and contributes to the protection of the environment by absorbing carbon dioxide emissions. It has been estimated that the global blue economy has an annual turnover of between US$3 and 6 trillion and is expected to double by 2030. It is also estimated that fisheries and aquaculture contribute $US100 billion annually and about 260 million jobs to the global economy. In addition, over 3 billion people around the world, mostly from developing countries, rely on the world’s oceans and seas for their livelihood.

It is therefore not surprising that ocean pollution and the threat to marine resources have ascended the sustainability agenda in recent years, attracting increasing global attention and high-profile interest.

Sir David Attenborough’s popular Blue Planet II series highlighted the devastating impact pollution is having on the world’s oceans. It led to drastic behaviour change – 88% of people who watched the programme reported having changed their behaviour as a result, with half saying they had “drastically changed” their behaviour, and half saying they had “somewhat changed” it.

The recently heightened concerns over climate change have also highlighted the importance of the blue economy. The IPCC report warned that coral reefs would decline by 70-90% with global warming of 1.5°C, whereas virtually all (> 99%) would be lost with 2ºC.

Momentum building

Governments and organisations from across the world have been taking action to address the climate emergency with many strengthening commitments to growing the blue economy in particular.

The first ever global conference on the sustainable blue economy was held in 2018. It concluded with hundreds of pledges to advance a sustainable blue economy, including 62 commitments related to: marine protection; plastics and waste management; maritime safety and security; fisheries development; financing; infrastructure; biodiversity and climate change; technical assistance and capacity building; private sector support; and partnerships.

A new High Level Panel for a Sustainable Ocean Economy was also established in September 2018, the first time serving heads of government have joined forces on a global pact to protect the world’s oceans.

The UN’s Decade for Ocean Science (2021-2030) will also soon be upon us and the World Trade Organisation (WTO) has been tasked with ending harmful fisheries subsidies by 2020. New approaches are also helping countries value their small-scale fisheries. Scotland’s economic action plan, for example, makes a specific commitment to grow the blue economy which includes a new, world-leading approach to fisheries management with a focus on inclusive economic growth.

Way forward

The increasing awareness of the blue economy and the threats it currently faces provide an opportunity to change things for the better. As the global conference on the sustainable blue economy suggested, a sustainable blue economy strategy needs to be people-centric with ocean-centric investments. If momentum keeps building towards growing the blue economy across the globe, perhaps this will go some way to mitigating the global climate emergency bringing benefits for all.

What happened next?

Since this blog was first published in 2019, the world has been turned on its head by the global pandemic. But while COVID-19 has stopped many things in their tracks, the climate crisis is not one of them. The IPCC’s latest report has provided new estimates of the chances of exceeding the 1.5°C global warming level, warning that “unless there are immediate, rapid and large-scale reductions in greenhouse gas emissions, limiting warming to close to 1.5°C or even 2°C will be beyond reach.”

Of course, like so many others, the pandemic has also severely impacted blue economy sectors, which now need further support. The precise impacts of the disruption on the future of the blue economy remain unclear and it has been argued that building strategies that seek to maintain its potential pre-COVID will be challenging. However, the momentum that was building across the globe in committing to growing the blue economy has not halted.

We have now reached the UN’s Decade for Ocean Science (2021-2030) which provides a common framework to ensure that ocean science can fully support countries to achieve the 2030 Agenda for Sustainable Development.

The 14 world leaders of the High Level Panel for a Sustainable Ocean Economy have committed to sustainably manage 100% of the ocean area under their national jurisdiction by 2025.

Despite delays and constraints, progress has been made by the WTO on harmful fisheries subsidies, with the 12th Ministerial Conference now to take place from 30 November to 3 December 2021.

And following the Scottish Government’s commitment to growing the blue economy, it has since committed to developing a blue economy action plan which will take a joined-up strategic approach across the diverse range of Scotland’s established and emerging marine sectors to maximise the opportunities offered by its abundantly rich marine zone. It will also “seek to help marine sectors and coastal communities to recover from the COVID-19 crisis and grow sustainably whilst also supporting a transition through EU Exit.

If anything, the pandemic has succeeded in emphasising the enormity of the climate emergency and the action required to address it. And the world’s oceans still have a vital role to play in this fight.

As we approach COP26, often billed as our ‘last chance’, it is hoped that outcomes will include “greatly enhanced commitments and resources to meet the challenges presented by the ocean-climate nexus”.


Further reading: articles on climate change from
The Knowledge Exchange blog

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Supporting universities could be key to economic and social recovery

“Support for universities means support for businesses and jobs, for key workers, and for levelling up the UK’s towns and regions.” (Universities UK)

Universities have long been positively associated with economic growth, not only for the regional areas in which they are situated but also for neighbouring regions as a result of spillover effects. The total income of the UK university sector has been estimated at around £40 billion per year – 1.8% of national income.

Many universities are important anchors in their local areas, supporting community activity in various ways and working in collaboration with smaller businesses. And they have played a vital role in the response to the current pandemic through medical research, sharing of resources and community wellbeing efforts. 

With widespread agreement over ‘building back better’ and ‘levelling up opportunities across all parts of the United Kingdom’, it is no surprise there have been calls to ensure investment in this sector is a central priority. In forecasting the potential impact of UK universities over the next five years, recent research from Universities UK suggests that a well-supported university sector could be key to the economic and social recovery from the pandemic.

Supporting people

The Universities UK report outlines the ways in which universities support people, including by providing a pipeline of key workers and enabling upskilling for new jobs. It is projected that by May 2026, more than 191,000 nurses, 84,000 medical specialists and 188,000 teachers will graduate from UK universities. And it is suggested that these are likely to be underestimates. If these forecasts are accurate, the potential for universities to help address the skills gaps and shortages that the UK faces is clear, particularly as nursing and teaching have featured on the hard-to-fill and skills shortage vacancies lists.

It is also projected that demand for higher level skills will continue rising into the late 2020s. In the shorter term, 79% of employers with more than 25 staff anticipate a need for upskilling in the next 12 months, rising to 84% for firms with over 100 staff. No region sees the need for upskilling fall below 60%. In addition to educating students, universities are responding to this need with training and upskilling programmes tailored to employers and the community. Forecasts for each of the UK nations include:

  • universities in Northern Ireland will deliver the equivalent of 410 years of professional development training and education courses to businesses and charities in the next five years (and 90 years’ worth in the next 12 months)
  • Scottish universities will provide 3,490 years of training by May 2026 (over 600 years’ worth in the next year)
  • Welsh universities will deliver the equivalent of nearly 4,800 years of upskilling in the next five years (over 880 years’ worth in the next 12 months)
  • universities in England will provide the equivalent of over 549 centuries (54,936 years) of training by May 2026, and 10,580 years’ worth in the next year alone

As has been argued, “part of the effect of universities on growth is mediated through an increased supply of human capital and greater innovation”. 

Local economic impact

The local economic impact of universities is widely recognised. Universities have consistently attracted funding for local regeneration projects with significant economic and social impacts and the report forecasts that these will have a value of over £2.5 billion in local places across the UK over the next five years.

It is suggested that many of these projects will also attract additional funding from universities and businesses, resulting in even greater local impact.

Universities also have a direct impact on their local economies as large employers. It is estimated that 1.27% of all people in employment in the UK work for a university. Other recent analysis suggests that universities typically support up to one additional job in the immediate local economy for every person they directly employ.

The impact of universities on local procurement is also emphasised, highlighting the example of the Leeds Anchors Network, which is looking at opportunities to direct spending locally.  The report suggests that if anchor institutions in Leeds shift 10% of their total spending to suppliers in the region this could be worth up to £196 million each year.

Collaboration and contributing to research

The report also considers the role of universities in partnering with business, including providing advice/training and enabling cutting edge research and innovation.

It is forecast that UK universities will be commissioned to provide over £11.6 billion of support and services to small enterprises, businesses and not-for-profits over the next five years, ranging from specialist advice, access to the latest facilities and equipment to develop innovative products, and conducting bespoke research projects. It is also expected that universities will attract national and international public funds to spend on collaborative research with businesses and non-academic organisations, estimated to be worth £21.7 billion over the next five years.

The report highlights that this research leads to impact in priority sectors. In the East Midlands, for example, over a third of competitive funding received by research organisations since 2014 was for clean growth and infrastructure projects with businesses, a higher proportion than any other region. In Yorkshire 85% of funding has been for manufacturing, materials and mobility projects, and 53% of funding in London has been in the area of ageing, health and nutrition.

Universities have also been shown to be effective in commercialising their research via spinouts, an area that has a great deal of potential to contribute to economic growth.

Despite all universities conducting cutting-edge research, there are regional disparities in research and innovation investment. And there has been historic underfunding in some regions which has led to inequalities in economic performance across the UK, putting the levelling up agenda at risk. The report therefore argues that “research and innovation policy needs to be designed alongside, and be closely aligned to, local economic development policy.”

Of course, the higher education sector hasn’t been immune to recent financial cuts and the expected losses for the sector are “highly uncertain” as highlighted by the Institute for Fiscal Studies.

And the recent announcement of the 50% cut to university arts funding will come as a big blow to the already suffering creative industries sector. The decision, made in a bid to redirect spending to subjects considered a ‘strategic priority’ by the government such as medicine and STEM, is a concern if it is to have a detrimental impact on the arts industry talent pipeline.

Final thoughts

Depending on the losses the university sector experiences, it may be that the five year forecasts presented in the Universities UK report do not come to fruition.

However, as the intention of the government is to ‘level up’ and create a ‘place strategy’, surely universities have to play a central role given their huge economic and social potential. And that means investment, not cuts. As the Universities UK report highlights:

“World-class innovation and research assets need support. Training highly skilled people requires investment. Ensuring the benefits of both of these are felt equally around the UK will depend on robust policy and funding decisions.”


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Fair and flexible labour market: building back better

Much has been reported on the recovery from the pandemic and how things can be ‘built back better’ but what about those groups that have been disproportionately affected?

Recent research has highlighted the unequal impacts the pandemic has had on particular groups within the labour market.  From the lowest paid to part-time workers and women, research has considered how things could be moved forward so that those that have borne the brunt of the economic impact are not left behind. In this blog, we take a look at some of these publications, each of which highlights the need to create a fairer and more flexible labour market.

Low paid workers: new settlement needed

The Resolution Foundation’s latest annual Low pay Britain report has warned that the low paid are at greatest risk of becoming unemployed once the furlough scheme ends in September.

Despite the positive backdrop for low paid workers in the run up to the crisis with a fast rising minimum wage following the introduction of the National Living Wage (NLW) in 2016 – which has driven the first sustained fall in low pay for 40 years – the Covid-19 crisis has adversely affected the low paid to a much greater degree than the higher paid. The research showed that workers ranked in the bottom fifth for pay were three times more likely to have lost jobs, hours or have been furloughed than the top paid fifth. Low paid workers are also more likely to work in the sectors most impacted by the pandemic – hospitality, leisure and retail.

As the economy reopens, however, so too do the sectors most restricted over the past year which improves the prospects for low paid workers. Indeed, they are now returning to work fastest. In April alone, almost a million workers came off furlough – more than half of them employees in hospitality, leisure or retail.

But while the report highlights the positive prospects for the low paid, it also addresses several key issues that policy makers will need to consider if the low paid are to benefit from the recovery. Major risks for the low paid are identified:

  • higher unemployment
  • decreasing job security
  • infringements of labour market rights

It argues that low paid workers’ relative unemployment risk after the pandemic is likely to be particularly high given the possibility of structural change concentrated on low paying sectors. And if unemployment rises, it is noted that job quality and infringements of labour market rights are likely to deteriorate.

The Resolution Foundation calls for a new settlement for low paid workers, arguing that “policy makers must look beyond the minimum wage – to job security and labour market regulation – for ways to ensure it’s a recovery that benefits low paid workers”.

Part-time employees: must be included in the recovery

As we move towards the end of restrictions and of the furlough scheme, cracks have also started to emerge for part-time workers, who have been “clinging on in a volatile labour market” according to recent analysis by the Timewise Foundation.

This report notes that part-time employees are one demographic that hasn’t had the same level of scrutiny in the literature as other disproportionality affected groups.

The experience and outlook for part-time employees appears “particularly bleak” according to the report. Despite the furlough scheme being effective in protecting millions from unemployment, it is argued that it is actually masking significant challenges – most notably for part-time workers. The disproportionate impact on part-timers has seen them face higher levels of reduced hours and redundancy. They are also less likely than full-timers to return to normal hours and to hang on to roles during lockdowns.

Evidence shows 44% of part-time employees who were away from work during the first lockdown continued to be away from work between July and September 2020, when restrictions began to temporarily ease. This compares to 33.6% of full-time employees.

The majority (80%) of part-time workers also do not want to work more hours but as Timewise data shows, only 8% of jobs are advertised as part-time – “simply too big a problem to ignore”.

In response to the analysis, a vision for change is set out, focusing on creating a fair and flexible labour market that will:

  • support those in everyday jobs to access flexibility
  • help the millions of people who want or need to work flexibly to find flexible opportunities
  • remove some of the barriers to support those trapped in low-paid work and unable to progress

Women: promoting a gendered recovery

Women have also been disproportionately affected in the labour market, particularly as they are often employed in low-paid and part-time jobs within shutdown sectors such as hospitality and retail, which are notoriously characterised by job insecurity.

This was highlighted in a recent briefing paper by Close the Gap and Engender which looked at the impacts of Covid-19 on women’s wellbeing, mental health, and financial security in Scotland. The paper confirms pre-existing evidence that women have been particularly affected by rising financial precarity and anxiety as a result.

The closure of schools and nurseries and increased childcare disproportionately affected women’s employment and women’s propensity to work part-time places them at greater risk of job disruption. The data shows that young women and disabled women are being particularly impacted by the pandemic.

Key findings include that women are more likely than men to be receiving less support from their employer since the first lockdown, and were significantly more likely than men to report increased financial precarity as a result of the crisis – this was particularly the case for young women and disabled women. Timewise points to the potential for this to add to a growing child poverty crisis.

Similarly to the above reports, which call for the specific affected groups to be included in any future employment strategy, this report concludes by highlighting the importance of a gender-sensitive approach to rebuilding the labour market and economy.

Final thoughts

While furlough has undoubtedly protected many within those groups who have been disproportionately affected by the pandemic, this is only temporary and as all three reports above suggest, these groups are at greatest risk of unemployment and job insecurity when the scheme finally ends.

The research clearly calls for a fairer and more flexible labour market with stronger and better rights for all workers. Failure to address this in the attempt to build back better will only serve to increase the inequalities that already exist in the labour market.


The reports highlighted in this blog post have recently been added to The Knowledge Exchange (TKE) database. Subscribers to TKE information service have direct access to all of the abstracts on our database, with most also providing the full text of journal articles and reports. To find out more about our services, please visit our website: https://www.theknowledgeexchange.co.uk/

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Living and working in an ‘age of ambiguity’

The pandemic is having a wide ranging impact on all aspects of people’s lives. From the massive shift to home working for many to the furlough scheme for others, employees have experienced a fundamental shift in the way they work and live.

According to a recent survey of workers, employee happiness has declined and there has been an increase in presenteeism during the pandemic, as the boundaries between home and work, which were once certain, have become blurred.

Blurred lines and a culture of presenteeism

The survey by Aviva, polled 2,000 employees in February 2020 and again in August 2020, finding that most people were happier before the pandemic and that a culture of presenteeism had emerged. Key findings included:

  • More than half (52%) agree the boundaries between their work and home life are becoming increasingly blurred – up from 40% in February.
  • The number of employees who are completely happy almost halved: 20% in February vs. 13% in August.
  • 43% of employees ranked their mental health between ‘very bad’ and ‘fair’, compared with 38% in February.
  • 84% say that they would carry on working even if they felt unwell.

A significant trend of presenteeism and the ‘always on’ culture was highlighted by the survey. The increased uncertainty and heightened anxiety has led to many employees working longer hours and taking fewer sick days. In February 2020, 67% of employees took zero sick days over a three month period; this increased to 84% in August.

Employees may feel the need to prove their productivity while working from home, particularly if they feel their jobs are at risk. But such e-presenteeism is likely to have a negative impact on productivity and inevitably mental wellbeing. According to the report “the ambiguity experienced is compounding behaviour that is detrimental to long-term employee wellbeing.”

Young people (18-25) were found to be particularly affected, with 53% reporting feeling anxious compared to the national average of 34% and 17% ranking their mental health as bad compared to an average of 11% across all age groups.

There have been changes in employee self-determination across the board and the main priorities for employees have shifted as they are increasingly looking for a greater work-life balance over salary – a trend which has increased since the pandemic struck.

Employer considerations

Most employers have implemented new ways of supporting employees, which has been welcomed, but the survey highlights that more needs to be done. Despite a majority of employees believing employers have made some effort to adapt, there is still a loss of motivation among employees. Just 15% of employees agree that their employer is trying really hard to understand what motivates them and only a quarter (26%) agree their employer is genuinely concerned about their wellbeing.

With research confirming a conclusive link between wellbeing and productivity – employees are 13% more productive when happy – no organisation can afford to ignore the issue of employee wellbeing.

Indeed, employee wellbeing was already rising up the corporate agenda pre-Covid-19 but the pandemic has propelled it further into focus for many organisations.

It is argued that a new partnership is required between employees and employers. Personal control surpasses employer control when it comes to what employees want and there is clear evidence that more tailored support, rather than a one size fits all approach, is required.

Aviva’s report argues that “now more than ever there is a case for employers to embrace the ‘Age of Ambiguity’ to support their workforce with their mental health, physical and financial wellbeing.” To this end, Aviva recommends five ‘employer considerations’:

  • Understand how they can deliver on emerging flexibility needs.
  • Personalise mental health and wellbeing support.
  • Create sense of purpose, clarity and autonomy in the workplace.
  • Prepare workers for fuller working lives and the transition from work to retirement.
  • Create more targeted interventions by understanding personality types.

Towards a happier future

As all personality types were found to desire flexibility, it is suggested that prioritising employee wellbeing as a ‘need to have’ rather than a ‘nice to have’ and incorporating flexibility into working life could be a way forward for businesses when it comes to recruiting and retaining the best workers.

The ‘age of ambiguity’ could be the perfect opportunity for businesses to make the necessary changes to support their employees, helping them to improve their physical, mental and financial wellbeing – for mutual benefit.

The pandemic has thrust the world of work into a period of intense change and uncertainty, but many of the trends were already underway, particularly the shift in employee outlook. Employees’ desire for flexibility continues to grow as they seek a better work-life balance and there is no sign of this abating. The Aviva survey has shone a spotlight on this trend and suggests that “employers who embrace their employees’ desire for long term flexibility will see the benefit of a healthier and happier workforce” – leading to a happier future for all.


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Could arts and culture hold the key to the digital divide?

The rapid shift to digital content creation, distribution, audience engagement and participation since the start of the pandemic has enabled the continued experience of arts and culture, despite cultural institutions having to shut their doors. But a significant proportion of the population still face barriers to digital engagement – 7 million people have no internet access at home, 9 million people struggle to use the internet independently and 17 million people only use the internet for limited purposes.

Previous research has shown that engagement with cultural institutions such as museums and galleries, both on-and off-line, “remains deeply unequal”. Perhaps more worrying was the finding that “the gaps between the haves and the have nots are even wider online than in the case of physical visits.”

During a recent webinar by the Digital Culture Network, presented in partnership with Google Arts & Culture and their Connected to Culture playbook, the scale of the digital divide was highlighted, as was the important role arts and culture can play in addressing it.

The discussion focused on three areas:

  • Digital inequalities, barriers and exclusion
  • Knowing your audience
  • Projects that have successfully increased inclusivity

Digital divide

Kicking off the discussion on the digital divide, Jane Mackey, Senior Research & Evaluation Manager at the Good Things Foundation highlighted three key areas when we think about the digital divide:

  • digital access (7million people in the UK are excluded on this basis)
  • digital skills (11.7million people in the UK don’t have digital skills needed to engage online)
  • motivation and confidence (people might have access and some skills but lack the motivation or confidence to use it)

The latest data from the Office for National Statistics shows that a perceived lack of need, followed by a lack of digital skills are the main reasons given for not having household internet access.  The focus has mainly been on engaging and upskilling those who already have access to digital technology. But, as the discussion highlighted, the excluded 20% would be likely to benefit more from targeted action.

Jane noted that the digital divide is not static, but is more of a spectrum that people can move along throughout their lives. Based on its current research, the Good Things Foundation recommends that the arts and culture sector commits to be digitally inclusive by default. This will help to overcome barriers to digital by engaging directly with the digitally excluded and partnering with other organisations.

Zak Mensah, Co-CEO at the Birmingham Museums Trust, similarly highlighted barriers to digital, such as the infrastructural barriers depending on people’s location. Some rural areas, for example, do not have the digital infrastructure needed for access. Even in cities, which tend to have faster broadband, much of it is focused on the centre and businesses rather than individual households.

Zak also highlighted the importance of motivation, and giving people a reason to use technology.

Role of arts and culture

While some think the key is to get everyone to have the internet at home, Zak suggested that arts and cultural organisations can help people’s access by using their physical spaces better and also by taking the technology to the excluded.

Libraries have been successful over a number of years in providing space for people to access technology with free internet and support in using it. Similarly, arts and cultural organisations are in a position to do the same through their digital tools.

One suggestion was not switching off the Wi-Fi at close of business; another was potentially reducing restrictions on what people can access using their Wi-Fi (while obviously maintaining some control) so people can use it for wider purposes.

One project Birmingham Museums managed recently involved taking digital kit out to care homes for digital arts sessions. This was not only great for wellbeing; it also showed how digital technologies can be adapted to connect with people within communities. As Zac said “ultimately we have to go out more, we can’t always get people to come to you.”

Zak also explained that collaboration is key – sharing resources, ideas and skills – to reach as many people as possible.

Inclusive practice

Jenny Williams, Project Director at Revoluton Arts in Luton, also highlighted the importance of new partnerships.

She noted that when lockdown first started the staff wanted to keep engaging, so moved online with the help of Zoom. Because they didn’t really know about how it worked Revoluton called upon people within the community to help teach others.

They now have a suite of materials online that can help artists and others.

Revoluton has also worked with Marsh Farm Outreach who ran lounge sessions every night with live music, working with local artists and reaching huge audiences. One session titled The Creative History of Marsh Farm was about reminiscence, memory, sharing stories of place, and engaged 6000 people. While acknowledging that such online communication is great for international reach, Jenny noted that it can also make a big difference locally.

They have also used digital tech to create safe spaces online to attract members of the community that might not have otherwise engaged. One of their residency programmes, Touch Commission, was co-commissioned with Wellcome Collection which explored the theme of touch through arts and creativity. The project was centred on Bury Park, a predominantly Asian community in Luton. The dialogue and understanding that was shown helped to engage with those most excluded.

Another project highlighted by Jane was the Power Up initiative, a collaboration between the Good Things Foundation and JP Morgan Chase Foundation, which aims to drive economic inclusion through digital in communities.

Other partnerships showcasing inclusive practice include:

  • Engaging older audiences – Birmingham Museums Trust & Arts Council Collection partnership programme aimed at reaching the over 75s in care homes.
  • Dance and Time with the Museum – Presented in a partnership between University of Cambridge Museums and local sheltered housing and assisted living services; this blog outlines how the project was safely moved online.
  • Bussy – Prompted by Revoluton’s experiences of creating safe spaces for everyone online; this is an example of a creative organisation doing the same.

Way forward

There were a number of key takeaways from the discussion for arts and culture organisations. These include:

  • it’s about knowing your audience, knowing what their barriers to access are and planning an approach to these from the start;
  • empathy and understanding that happens as a result can be important; and
  • it’s about understanding the resources you have and how they can be used, particularly through partnerships.

There’s no quick fix for breaking down the barriers to digital engagement: as Zak eloquently put it, “it’s a marathon not a sprint”. But, as the many practices highlighted during this webinar demonstrate, the arts and culture sector has the tools to make a difference on the digital divide.


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Are ‘dark stores’ bringing some much needed light to the high street?

As we pass the first anniversary of the initial lockdown and look towards opening things up again, will we see a change in footfall trends in favour of the high street as people yearn to get out again, or will it continue to experience a downward trend?

Judging by pre-pandemic trends, it would seem that high street businesses will need to do more than just open back up to entice people back to the high street. Indeed, there were signs of diversification on the high street before the pandemic in response to declining footfall. And the pandemic has led to many more innovating to survive the current challenges, such as creating pop-up ecommerce centres. Perhaps such moves could help save the high street, albeit not as we know it.

A downward trajectory

The recent news of permanent closures of big-named high street stores such as Debenhams, Laura Ashley, Top Shop and Dorothy Perkins after the collapse of Arcadia Group, and the closures of more John Lewis outlets, suggest a bleak outlook for the high street. And the pandemic has spurred the worst decline on record.

Recent figures from PwC reveal that an average of 48 stores, restaurants and other leisure and hospitality venues closed every day in 2020 – a total of more than 17,500 outlets.

This may be the worst decline on record but it is also a continuation of the downward trajectory that the traditional high street was already on. And it has been argued that this is actually a reflection of things that happened pre-pandemic, with its full impact ‘yet to be felt’.

In its quarterly footfall monitor, the British Retail Consortium highlighted in May 2019 that high street footfall had fallen by 1% year-on-year and that vacancy rates on local high-streets had risen to 10.2%, equivalent to one in ten shops having succumbed to the high street crisis. This was the highest vacancy rate in four years and it continued to increase in the next quarter.

Support through a crisis

It has become clear that trends before the pandemic have just been accelerated by it. The continued growth in online shopping and the impact of government policy costs such as business rates are just a couple of the causes of the decline in high streets over the years that see little sign of abating. But the urgency of the current situation has seen a huge increase in government support across the board which has helped many businesses stay afloat as they try and wait out the storm.

In December 2020, the UK government announced it would invest up to £830 million from the Future High Streets Fund in local high streets across England to help them recover from the pandemic and drive long-term growth.

In September 2020, funding was secured for England’s historic high streets through the £95 million government-funded High Streets Heritage Action Zone (HSHAZ) programme, which is delivered by Historic England. The aim of this is to help transform and restore disused and dilapidated buildings into new homes, shops, work places and community spaces, restoring local historic character and improving public realm.

And just this month, the government has announced a series of new measures to support a safe and successful reopening of high streets and seaside resorts, including a £56 million Welcome Back Fund to help councils boost tourism, improve green spaces and provide more outdoor seating areas, markets and food stall pop-ups. This builds on the £50 million Reopening High Streets Safely Fund announced in May 2020. Similar support schemes have been introduced by the devolved administrations in Scotland, Wales and Northern Ireland.

Of course, this hasn’t been enough to save the high street stores that have announced closures. But it brings to the fore once more that high streets are about more than just shops as each funding programme highlights the aim of transforming high streets into vibrant mixed-use places where consumers can enjoy social experiences.

Adapting to survive – dark stores bringing light to the high street

As the PwC study suggests, it is really about keeping up with consumer behaviours that is the challenge for retail, perhaps even more so in times of crisis. And there have been many examples of high street retailers adapting to survive.

With the huge increase in online shopping during the pandemic, many manufacturing and distribution centres were operating at maximum capacity which led to some retailers unlocking the potential of their local high street stores to provide local distribution hubs, known as ‘dark stores’.

Lush is one company that changed the way they used their retail space so they could continue to use it while their stores were closed. It created Lush Local, a pop-up e-commerce centre which used the shop as a local distribution centre so they could fulfil local orders and not let their current stock go to waste.

Some businesses have also partnered with others to make use of local unused space such as Crosstown Doughnuts which have been trialling the use of dark stores in Cambridge and Walthamstow, partnering with independent operators so it can provide on-demand deliveries and collections to customers.

As ‘bricks and mortar’ retailers try to adapt to support their online capability, providing efficient local deliveries, at the same time as utilising their physical retail space, the ‘dark store’ trend may be here to stay. Pre-pandemic, it was reported that using dark stores and offering click and collect can reduce delivery costs and increase profit margins. Analysis showed that if deliveries from dark stores increase by 50%, profit margins could grow by 7% as a result of lower delivery costs and higher delivery throughput compared to conventional stores (while also not affecting store operations).

And it has been suggested that this model can be further adapted to provide ‘hybrid stores’ as shops re-open. These hybrid stores enable local stores to combine space for their fulfilment centre with their physical shop so consumers can still benefit from the tangible experience offered in store that can’t be replicated online.

Final thoughts

Only time will tell if recent innovations will have the desired effect. What is clear is that the rate of change cannot continue at the pace it was before the pandemic if high streets are to have a fighting chance. Dark and hybrid stores could be part of the answer. But much more is needed.

The most successful high streets, it is argued, will offer a mix of retail, entertainment, culture and wellbeing as they focus on the experiential side of things, because, in the words of retail guru Mary Portas, “vibrant, innovative, socially dynamic high streets will help this country not just heal, but thrive.”


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“The infrastructure of everyday life” – has the time come for the foundational economy?

The last few years has seen growing interest in what has been termed the ‘foundational economy’ and its potential value for achieving economic security and social sustainability. Accounting for around 44% of UK employment, it has been argued that supporting this section of the economy could ultimately improve productivity. And the current pandemic has placed even more emphasis on the importance of the foundational economy – the part of the economy that cannot be shut down.

What is the foundational economy?

The foundational economy provides universal basic services built from the activities which provide the essential goods and services for everyday life, regardless of the social status of consumers. Primarily delivered locally, these goods and services encompass infrastructures, utilities, food, retailing and distribution, education, health and welfare. Because of this, it is thought to have considerable potential to regenerate the areas where the local economy is relatively weak – perhaps the perfect solution for the levelling up agenda?

The initial manifesto for the foundational economy from researchers at the University of Manchester resulted from dissatisfaction with generic industrial and regional policy focused on promoting competition and markets; with success measured in terms of job creation and GDP growth. According to the manifesto, the foundational economy is “the mundane production of everyday necessities” which is taken for granted by all members of the population. As such, it is often also referred to as the ‘sheltered’ or ‘invisible’ economy.

Scale and value

In providing the infrastructure for everyday life, the foundational economy is also very large. It has been noted that in all European countries, it directly employs around 40% of the workforce. In the UK, around 44% of the workforce is employed in foundational activities. In Germany, it is 41% and Italy it is 37%. The value of foundational output and volume and diversity of foundational employment is therefore much larger than in high-tech and tradeable services, with which policymakers are determinedly focused on.

Other measures of value have also been highlighted, such as household expenditure. The initial manifesto notes the importance of weekly spend on the foundational economy with nearly 30% of all household expenditure going on foundational activities.

Despite providing vital services, and employing a significant portion of the UK population, the foundational economy is marked by low-tech, low-wage, part time and often precarious employment and is potentially at risk from automation, despite the significant ‘human’ element to many of the different job roles which make up this part of the economy. Within society a lot of foundational jobs are still considered by many (often who don’t work in the sector) to be “jobs you move on from” where in reality, for many people, particularly women and migrant workers, this isn’t the case.

But where would we be without these roles providing for all citizens’ basic needs? Job creation and GDP growth may suggest a successful economy but this, it is argued, does not show the wellbeing of all society or sustainability. In the face of current, and indeed future, crises, it seems perceptions may be starting to change as more and more people become concerned with health and wellbeing and the environment. Indeed, it has long been argued that necessity is only recognised in times of crises.

Has Covid-19 shone a vital light on the foundational economy?

While many sectors were shut down due to the coronavirus pandemic, the foundational economy remained open as it was considered systemically important for meeting basic needs. The pandemic has highlighted that this part of the economy is needed at all times, including at times of crisis.

Healthcare staff have become frontline heroes and food delivery drivers are recognised as key workers. But this enhanced status has also highlighted the poor pay and conditions of many key workers delivering these essential goods and services and the inherent inequality that exists in society.

Just like other crises, from natural disasters to large scale economic shocks, these bear most heavily on the poor and vulnerable. The pandemic has shown that these inequalities must be addressed so that basic everyday services are more equally available.

The pandemic has also shown that economies are about more than market economies. It has been argued that there needs to be a move towards meeting a population’s basic needs rather than on individual consumption.

Way forward

Advocates of the foundational economy argue that public policy should focus on securing the supply of basic goods and services for all citizens in a socially responsible way.

The 2020 manifesto for the foundational economy from The Foundational Economy Collective argues for the renewal of the foundational economy with a ten-point programme, including proposals related to:

  • better health and care
  • housing and energy
  • food supply
  • social licensing
  • tax reform
  • disintermediation of investment from pension funds and insurance companies
  • shorter supply chains in foundational commodities
  • citizen engagement
  • better technical and administrative capacity at all levels of government
  • international constructive responsibility

It has been widely agreed that a return to business-as-usual approach following the pandemic is not the way forward and that there needs to be a shift in economic policies in order to achieve a more socially and economically just society. Perhaps if such policy change is achieved, a more balanced economy that provides a good quality of life for all can eventually be realised.


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