Are controversial ‘fix rooms’ a solution or a problem?

By Steven McGinty

In August, Glasgow City Alcohol and Drug Partnership (ADP) announced that it had found a potential site for its pilot drug consumption facility.

This new service provides drug users with a place to inject drugs under clinical supervision and discard their needles. Other services may also be offered, including the prescription of pharmaceutical grade heroin (administered under strict controls) and the development of a peer support network.

The site in Glasgow’s city centre would be the first in the UK and it’s hoped that it would be up-and-running by 2018. However, these proposals have been met with a mixed response.

Drug consumption rooms

First established in Bern, Switzerland, in 1986, drug consumption rooms were a response to concerns over the spread of HIV/AIDS, increases in drug related deaths, and the rise of public drug deaths in European cities. They were also part of a wider shift in drugs policy, where traditional abstinence-based approaches were being replaced by harm reduction programmes, which focused on reducing the negative impacts of drug abuse.

Since then, over 90 drug consumption facilities have been opened in countries such as Denmark, Germany, the Netherlands, and Canada.

The case for Glasgow

Approximately 500 drug users inject in public places in the city centre. This small group of people accounts for the majority of discarded needles – a major public health risk for the city – and for many instances of public order problems. As a result, Glasgow City Council, Police Scotland and other agencies are spending significant resources managing drug misuse in the city centre.

Although this small group of public injectors provides challenges, they are also vulnerable and often experience other issues such as homelessness, mental health issues, and recent imprisonment. In particular, they are far more likely to suffer health problems. This includes an increased risk of blood-borne viruses, injecting-related serious infections, and overdoses and drug-related deaths. In recent years, the statistics have shown a decline in the health of Glasgow’s drug users. In 2015, the number of HIV infection cases rose from a consistent 10 to 47 per year. Drug-related deaths also rose from 157 to 170 in 2016.

As Susanne Millar, chief officer of Planning, Strategy and Commissioning for the Glasgow City Health and Social Care Partnership, and chair of the ADP, explains:

People injecting drugs in public spaces are experiencing high levels of harm and are impacting on the wider community. We need to make our communities safer for all people living in and visiting the city, including those who publicly inject.”

What the experts say

Many have welcomed the announcement.

Dr Emilia Crighton, director of Public Health at NHS Greater Glasgow and Clyde, and vice chair of the ADP, argues that Glasgow is decades behind other countries in how it responds to drug addiction. She highlights that the city has been at the centre of high profile cases of anthrax, botulism and HIV infection, and that conventional treatment has not been successful at reducing health risks. She explains:

Our ultimate goal is for drug users to recover from their addiction and remain drug free. However, until someone is ready to seek and receive help to stop using drugs it is important to keep them as safe as possible while they do continue to use drugs.”

David Liddell, Chief Executive Officer of the Scottish Drugs Forum, is also in favour of the new facility, explaining that they have been successful in other countries.

They may seem controversial but when you see that these have been running in many countries in Europe for up to 30 years, you get a different perspective. Holland now has 31 drug consumption rooms and Germany has 24, for example. From these years of practice, clear evidence has emerged as to the effectiveness of these facilities.”

But there has also been some notable criticism. For example, Professor Neil McKeganey, an expert in drugs policy with the Centre for Substance Use Research in Glasgow, argued that the scheme is highly flawed. He believes that David Liddell is wrong, and contends that the proposed facilities are controversial. Professor McKeganey highlights previous research with drug addicts in Scotland which found that only 5% wanted to inject more safely, with the overwhelming majority wanting to receive treatment and become drug free. Professor McKeganey also suggests that ‘supposedly’ safer places to inject will not reduce the rising cases of HIV infection and other drug-related harms.

He warns that although these services have a role to play, “there is a real danger here we are moving steadily away from services to get addicts off drugs.

Final thoughts

There is a growing body of research into the effectiveness of drug consumption rooms. The European Monitoring Centre for Drugs and Drug Addiction has found that drug consumption facilities can deliver a number of benefits, including:

  • increasing access to health and social services;
  • supporting safe and hygienic drug use; and
  • reducing public drug use and associated nuisance.

However, the evidence on whether drug consumption rooms reduce cases of HIV or the hepatitis C virus remain unclear. And research has also shown that some countries can find it difficult to establish a legal basis for facilities – as the recent suspension of a facility in Greece demonstrates.

For Glasgow, it probably is about time that a drug consumption room was piloted. However, it will be important that its impacts are fully evaluated and that resources for drug treatment services are maintained in the coming years.


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Delivering digital transformation: the mixed successes of the Government Digital Service

By Steven McGinty

It’s been a period of change for the Government Digital Service (GDS) since losing influential Executive Director Mike Bracken in 2015. Since then, the service has experienced a string of high profile departures, leading many commentators to suggest that the much-lauded GDS could soon be coming to an end.

However, in the November 2015 Spending Review, then Chancellor George Osborne announced that the GDS would receive an extra £450 million over four years – a significant increase on their previous budget of £58 million per year.

Chancellor Osborne highlighted that these additional funds would help fuel a “digital revolution” in central government, and in particular create one of the most digitally advanced tax administrations in the world.

But has new funding – and possibly the public show of support – led to a digital revolution?

In the beginning….

In 2011, the GDS was formed to implement the ‘digital by default’ strategy – a key proposal of UK Digital Champion (and founder of lastminute.com) Martha Lane Fox’s report into the delivery of online public services.

The GDS’s first major project, GOV.UK, has in many ways proved to be a success. Launched in 2012, the publishing platform brought together over 300 government agencies and arm’s length bodies’ websites within 15 months. Replacing DirectGov and Business Link alone has saved more than £60m a year. Early testing showed GOV.UK was simpler for users, with 61% completing tasks on the new Business Link section; compared to 46% on the old website.

GOV.UK has also been viewed as an example of best practice, with GDS team members supporting countries such as New Zealand with their own digital government efforts.

However, it’s not been entirely without its controversies. In October 2016, the Welsh language commissioner accused the UK government of weakening Welsh language services, explaining that provision on the site had “deteriorated astonishingly” since the introduction of GOV.UK. A recent GDS blog article has also identified challenges in making content accessible for users. For example, 73% of the content on GOV.UK is looked at by fewer than 10 people per month.

Government as a platform

A major theme of the GDS’s work has been the introduction of a platform approach to digital government – principles proposed by technology guru Tim O’Reilly. In 2015, Mike Bracken set out a new vision for digital government, highlighting the need to create:

“A common core infrastructure of shared digital systems, technology and processes on which it’s easy to build brilliant, user-centric government services.”

GOV.UK is one such service.

But the concept has gone on to inspire new services such as GOV.UK Verify – a platform which enables citizens to prove who they are when using government services. This common service was a world first and is being used by organisations such as HM Revenue & Customs (HMRC) and the Department for Environment, Food & Rural Affairs (DEFRA).

Additionally, GOV.UK Notify – a service which sends text messages, emails or letters – was introduced in January 2016. It helped support the Valuation Office Agency (VOA) transition some of their services to online only, as it provided them with the ability to send thousands of notifications at the one time.

National Audit Office

On 30 March 2017, the National Audit Office (NAO) published a report into the government’s track record on digital transformation.

The report concluded that the GDS had an early impact across government, successfully reshaping the government’s approach to technology and transformation. However, Amyas Morse, head of the National Audit Office, also observed that:

“Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs. To achieve value for money and support transformation across government, GDS needs to be clear about its role and strike a balance between robust assurance and a more consultative approach.”

In particular, the NAO highlights concerns over the GOV.UK Verify programme. The service has proven difficult to adopt for some departments, which has led to the GDS allowing the use of alternate identity services. According to the NAO, this significantly undermines the business case for GOV.UK Verify, and provides a poorer experience for users on government websites.

The Institute for Government

Influential think tank, the Institute for Government (IfG), has recently published two reports on the progress of digital transformation.

In October 2016, the report ‘Making a success of digital government’ estimated that the UK Government could save up to £2 billion by 2020 – through efficiency savings – by creating better digital services. Major digital transformation successes were also highlighted, including the online registration to vote by 1.3 million people by May 2016, and the introduction of a new digital road tax system (removing the need for paper disks).

In terms of the GDS, the IfG expressed similar views to the NAO:

“We found that GDS has played an important role in bringing new digital capability into government. But, in the absence of a new digital strategy, its role is unclear. GDS needs to re-equip itself to support a government that now has rapidly developing digital capability, and high ambitions for change.”

In February 2017, the government published a new digital transformation strategy, including attempting to clarify the ‘evolving’ role of the GDS.

However, this hasn’t stopped the IfG making several new recommendations for the GDS in their latest digital government report. These include:

  • clarifying the GDS standards and distinguishing between standards and guidance;
  • re-examining the role of the Government Gateway – an identity assurance platform – and of GOV.UK Verify;
  • taking a more active role in the digital services market, such as designing the Digital Marketplace for different users; and
  • creating a store for Application Programming Interfaces (APIs) to encourage their use throughout the public sector.

Final thoughts

The GDS has played a vital role in creating a new vision for digital government. However, evidence has suggested that over recent years the pace of change has slowed, with key initiatives such as GOV.UK Verify facing a variety of challenges.

In the coming years, it’s likely that the Brexit negotiations will be top priority for politicians and many government departments. It will be important that the GDS works with these departments and looks to prioritise services that are vital for managing the Brexit process.


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Science, technology and innovation: the impact of Brexit

Scientist working with a large cylinder-shaped piece of lab equipmentBy Steven McGinty

There have been many twists and turns in the Brexit story. The latest, has been Theresa’s May’s failed attempt to increase her parliamentary majority and gain a personal mandate for negotiating her own version of Brexit.

However, since the UK voted to leave the EU in June 2016, STEM (science, technology, engineering and maths) researchers and professionals have consistently voiced their concerns over the potential negative impacts of Brexit, particularly in areas such as funding, collaboration and skills.

Prospect – a union for 50,000 scientists, engineers and technical specialists – has made it clear that they believe:

Science is an international endeavour and continued free movement of people is vitally important both to the public interest and the wider economy.”

Their research highlights that British participation in prestigious Europe-wide research projects could be under threat, such as the mission to find the ‘oldest ice’ in Antarctica and the European Space Agency’s project to develop the most ambitious satellite Earth observation programme.

The Financial Times also highlights that British researchers have been very successful at winning important grants from the European Research Council. As a result, the UK receives 15.5% of all EU science funding – a disproportionate return on the UK’s 12% contribution to the overall EU budget.

Professor Dr Carsten Welsch, an academic from Liverpool University, underlines how essential EU funding is to his work: “in some years as much as 80% of our funding has been sourced from the EU.

Figures from technology consultancy Digital Science suggest that leaving the EU could cost UK scientists £1bn per year.

Universities UK has also investigated the wider economic impacts of EU funding in the UK. In 2016, their research found that EU funding generates more than 19,000 jobs across the UK, adding £1.86 billion to the UK economy. Later research has also shown that international students and their visitors generate £25.8 billion in gross output for the UK economy. In addition, as a single group, they add £690 million to the UK retail industry.

What do the politicians say?

With their ‘Save our Scientists’ campaign, the Liberal Democrats have been outspoken in their support for continued scientific co-operation across Europe. Their 2017 General Election manifesto stated that they would underwrite funding for British partners in EU-funded projects such as Horizon 2020 – the largest ever EU Research and Innovation programme – worth nearly €80 billion in funding. It also promised to protect and raise the science budget by inflation, and stop cuts to medical research.

But the UK government has also made efforts to lessen the concerns of STEM researchers and professionals. Similarly, Chancellor Philip Hammond has guaranteed to underwrite EU funding won by UK organisations through programmes such as Horizon 2020, even if these projects continue after Brexit. On the 17th January, Prime Minister Theresa May outlined her 12 objectives for negotiating the UK’s exit from the EU. Within this speech, she stated that:

We will welcome agreement to continue to collaborate with our European partners on major science, research and technology initiatives, for example in space exploration, clean energy and medical technologies.”

Jo Johnson, Minister of State for Universities, Science, Research and Innovation, has also tried to provide reassurance by emphasising the important role for science and innovation in the government’s industrial strategy. He has highlighted that the strategy includes £229 million of funding for a ‘world class’ materials research centre at the University of Manchester and a centre for excellence for life sciences. In addition, a new funding body will be created – UK Research and Innovation (UKRI) – which will bring together several funding councils to create a ‘loud and powerful’ voice for science.

The House of Lords Science and Technology Committee has also published a report arguing that positive steps should be taken to ensure UK science plays a significant role in the global economy. One idea put forward by the report is that:

The UK should offer to host – in partnership with governments and funding bodies from other countries – one or more new, large-scale international research facilities. This would be a bold move to signal the UK’s global standing in science.

International partners – David Johnston Research + Technology Park

At a recent innovation event in Glasgow, Carol Stewart, Business Development Manager of David Johnston Research and Technology Park, set out the thoughts of researchers and companies based at their innovative research park in Waterloo, Canada. Unsurprisingly, their key concern was restrictions on the free movement of labour, and the impact Brexit might have on the EU-Canada Comprehensive Economic and Trade Agreement (CETA).

However, Ms Stewart was positive that there would still be plenty of opportunities, noting that the UK and Canada has a relationship as part of the Commonwealth, and that London will still be regarded as a global technology hub.

Overcoming negative sentiment

One important concern is that there is widespread anecdotal evidence that EU nationals are feeling less welcome. Stories of researchers either leaving positions or citing Brexit as a reason for not taking up posts in the UK are becoming the norm. Anxieties caused by a lack of clarity over the long-term status of EU nationals and the complexities in obtaining permanent residency, can only be damaging to the UK’s reputation for international science.  As physicist and TV presenter Professor Brian Cox explains:

We have spent decades – centuries arguably – building a welcoming and open atmosphere in our universities and, crucially, presenting that image to an increasingly competitive world. We’ve been spectacularly successful; many of the world’s finest researchers and teachers have made the UK their home, in good faith. A few careless words have already damaged our carefully cultivated international reputation, however. I know of few, if any, international academics, from within or outside the EU, who are more comfortable in our country now than they were pre-referendum. This is a recipe for disaster.

With the latest election results, the UK is likely to go through a period of political instability. It will be important  that, regardless of political changes, the UK continues to exercise its role as a leader in science, technology and innovation. That not only means providing funding and facilities for research, but also rebuilding the UK’s reputation as a place where the very best scientists and innovators want to live and work.


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Beyond Brexit? How to assess the UK’s future – a new resource

The EU flag, with the Brexit on it appear, in the form of a jigsaw puzzle.

By Steven McGinty

Although Brexit negotiations are officially underway, there is no clear vision of how the UK will look once it’s left the European Union.  Politicians – including those within government – appear to be divided on the issue, with Chancellor Philip Hammond’s wish for a softer Brexit seemingly at odds with Brexit Secretary David Davis and Foreign Secretary Boris Johnson.

This uncertainty has left businesses, local authorities, and the general public struggling to plan for the future, and in search of answers to help navigate these difficult Brexit waters.

One valuable resource they may turn to is Professor Janice Morphet’s new book, Beyond Brexit? How to assess the UK’s future.

In this short guide, Professor Morphet – an expert in infrastructure, the EU and public policy – takes a long term view and attempts to understand the whole range of options that may be deployed by the UK, EU, and other international institutions.

Below we’ve outlined some of the main themes of the book.

Implications for devolved nations and territories

The impact of the EU referendum result has been strongly felt by the devolved nations and territories.

For example, Scotland’s First Minister, Nicola Sturgeon, has argued that Scotland (where 62% voted to stay in the EU) should be recognised in the Brexit negotiations, and that Scotland should be allowed to come to an arrangement on continued EU membership.

Similarly, Gibraltar (where 96% voted in favour of remaining in the EU) is looking to retain access to the EU’s single market and free access across the EU border. There have also been diplomatic tensions, with the suggestion that there should be no UK/EU agreement – that includes Gibraltar – without the consent of Spain.

But beyond these specific issues, Professor Morphet raises the wider point that EU legislation is a fundamental component of specific devolved powers.

This is because much of the powers devolved to Scotland, Northern Ireland, and Wales are derived from legislation initially agreed within the EU. In Professor Morphet’s view, devolved nations will need clarification on how they’d retain decision-making powers, including whether a new set of powers would need to be introduced. One suggestion discussed is the need to create a federal constitution guaranteeing the devolution arrangements.

Benefits of the EU

During the referendum campaign there was limited discussion on the value of EU membership. Even the Remain campaign focused on the negative impact of leaving, rather than the positive impact of being a member of the EU.

Professor Morphet provides an authoritative look at some of these benefits, including the:

  • importance of being inside the world’s largest market;
  • ability to engage diplomatically as part of a global diplomatic group;
  • development of an EU-wide energy policy, ensuring energy security; and
  • commitment to achieving higher environmental stands across the EU.

Options for future UK/EU institutional relationships

Much of the UK’s future relationship with the EU will be dependent on the current Brexit negotiations. As such, it’s unclear whether the UK will achieve a bespoke arrangement with the EU, gain an agreement similar to another country (such as the Norway or the Swiss models) or if there will be any deal at all.

Professor Morphet discusses this wide variety of options, and considers some of the challenges for the UK Government – who at the moment appear undecided on how far outside the EU they would like to be.

Immediate actions that must be taken by the UK

Before the EU Referendum result many high profile individuals and institutions claimed the UK economy would collapse. This included former Chancellor George Osborne, who suggested there would need to be an emergency Brexit Budget, and the Bank of England’s governor Mark Carney, who warned that the UK risked heading into a recession.

However, even though the economic slowdown has not occurred, there have been signs that the referendum result has impacted the UK on a variety of levels. For instance, Professor Morphet highlights that there has been an effective 11-16% devaluation of the pound, and that inflation is likely to rise in 2017. For her, stabilising the economy should be the priority for the UK government, arguing that it needs to offer a clear view of Brexit to reduce the political uncertainty.

Final thoughts

Professor Morphet’s latest book is a must read for anyone with an interest in how the country will look post Brexit. By her own admittance, the book does not provide all the answers, but it does provide a framework for making sure the right questions are asked during the negotiation period and beyond.


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General Data Protection Regulation (GDPR): what the public sector needs to consider

Graphic design image: three padlocks in front of a futuristic city.

By Steven McGinty

In March, the Information Commissioner’s Office (ICO) published the results of a survey into local government information governance as part of their preparations for the General Data Protection Regulation (GDPR), which comes into force on 25 May 2018.

Although the ICO notes that many local authorities have good data protection policies, there are still councils where work needs to be done. The survey findings include:

  • A third of councils do not undertake Privacy Impact Assessments (PIAs)
  • 26% of councils do not have a data protection officer
  • 50% do not require data protection training before accessing systems

Under the new GDPR the above findings could constitute a breach, and result in the ICO taking action against the offending council. Recently, the ICO fined Norfolk County Council £60,000 (under the Data Protection Act) for failing to dispose of social work case files appropriately.

What impact will Brexit have on the GDPR?

The UK Government has finally triggered article 50 of the Lisbon Treaty, starting the process for leaving the European Union (EU). However, this does not mean that the UK will escape the European Commission’s GDPR. Digital minister, Matt Hancock, has confirmed that it is in the UK’s best interests to ensure the ‘uninterrupted and unhindered flow of data’, stating that the GDPR would be fully implemented into UK law, even after we leave the EU.

Is the public sector exempt from the GDPR?

There have been reports that some public sector bodies believe that they are exempt from the GDPR. This assumption is based on the regulation’s special conditions and derogations, which allow member states to restrict the GDPR’s scope to safeguard the public interest (some countries, such as Denmark, already have exemptions for public sector bodies). Additionally, fining a public sector body has also been viewed as making little sense – taking from one public sector budget and placing it in another.

However, both of these assumptions are flawed. As the GDPR has been designed to enhance the rights of EU citizens, it would be against the spirit of the regulation to introduce blanket exemptions for the public sector. And it is certainly not unheard of for regulators to fine public bodies, such as the recent Norfolk County Council case, or the Hampshire County Council case in August 2016, where the council was fined £100,000 by the ICO for leaving social care case files in a disused building.

How does the GDPR differ from the Data Protection Act?

The GDPR has been described ‘as the most important change in data privacy regulation in 20 years’, providing greater rights to citizens and harmonising data privacy laws across Europe. However, to achieve this, new requirements have been placed on organisations. These include:

  • Personal dataArticle 4(1) of the GDPR includes a broader definition of ‘personal data’ than previous legislation. It states that any information relating to an individual which can be directly or indirectly used to identify them is personal data. Specifically, it refers to ‘online identifiers’, which suggests that IP addresses and cookies may be considered personal data if they can be easily linked back to the person.
  • Privacy by designThe concept of ‘privacy by design’ is not new, but Article 23 of the GDPR makes this a legal requirement. In essence, it means that public sector bodies will have to consider data protection at the initial design stage of product development. This could involve adopting technical measures such as pseudonymisation – the technique of processing personal data in such a way that it can no longer identify a particular person.
  • Data Protection Impact Assessments (DPIAs) – As the ICO’s research highlights, a third of councils do not undertake any form of privacy impact assessment. From May 2018, public sector organisations will have to carry out DPIA’s for certain activities such as introducing new technologies and when processing presents a high risk to the rights and freedoms of individuals. In the latter case, organisations will need to consult the ICO to confirm they comply with the GDPR.
  • Appointment of a Data Protection Officer (DPO)Article 35 of the GDPR states that public bodies must have a designated Data Protection Officer. This can be an existing employee, as long as there is no conflict of interest, or a single DPO can represent a group of public sector bodies. As the ICO research suggests (26% of councils do not have a DPO), this is one of the main areas where councils need to improve.
  • Data portability– Public sector organisations must ensure that personal data is stored in a ‘structured, commonly used and machine readable form’, so that individuals can transfer data easily to other organisations. For instance, suitable formats would include CSV files.
  • Strengthening subject access rights– Individuals can now request access to their data for no cost and must be responded to within 30 days (this is a change from the Data Protection Act which requires a £10 fee and there is 40 days to respond). For complex cases, this can be extended by two months. However, individuals must be notified within one month and be provided with an explanation. These requests could prove time consuming and costly for public sector bodies, and as such, supports the case for introducing digital services that allow individuals access to their data.
  • Right to be forgotten – The right to erasure (its official name) allows individuals to ask an organisation to delete all the information held on them – although this would not apply if there was a valid reason to hold that data. This principle was established in the high profile case involving technology giant Google.
  • Failing to comply and breaching the GDPR – When there is a breach, public sector bodies will have an obligation to inform their national regulator (the ICO in England) “without undue delay and, where feasible, not later than 72 hours after having become aware of it.” These requirements could present challenges for public sector bodies, who are often engaged in providing vital public services with limited resources. However, policies will have to be introduced to ensure breaches can be reported promptly, particularly as the new penalties for data breaches are significant, with public sector bodies liable for fines of up to €10,000,000. In addition, individuals also have the right of redress and may seek compensation if they feel their rights have been breached.

What should public sector bodies be focusing on?

Although May 2018 may seem a long time away, the ICO research suggests some local councils (and the wider public sector) need to make several changes to ensure compliance with the GDPR.

Most importantly, organisations need to start reviewing the new regulation and considering how it applies to them. Evidence of a clear strategy – including the appointment of a Data Protection Officer, the use of privacy impact assessments, and staff training – will go a long way towards demonstrating an organisation’s intent to comply with the GDPR.


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Scotland’s space sector: a launchpad for economic growth

Discovery space shuttle on launchpad

By Steven McGinty

In March, the UK Space Agency announced it had awarded £50,000 to the University of Strathclyde’s Scottish Centre for Satellite Applications (SoXSA) for its work with Glasgow City Council to attract entrepreneurs and start-ups to Glasgow’s innovation hub, Tontine.

Six companies will benefit from the support, which includes space industry specific business support, dedicated workshops and expertise, and administration and accommodation costs for two years.

The award is another sign of faith in Scotland’s burgeoning space industry, which has seen it become a global leader in the ‘New Space’ economy.

The development of New Space

The space industry, like many other technology fields, has been traditionally dominated by nation states, often in terms of national security.

But now, a new space industry is emerging, where private companies and entrepreneurs are developing innovative products and services in or for space. Reasons for this include reductions in funding to national space agencies, such as Donald Trump’s recent cuts to NASA, as well as the private sector’s success in innovation. For example, the company Space X has managed to launch rockets that had previously been into space – a practice which has been estimated to reduce the first stage of space flight from $60 million to $500,000.

Scotland’s role

Within a few miles of Glasgow’s city centre, a small number of research groups and private companies have gained international reputations for their work on space technologies.

For instance, Glasgow – a city more known for its heavy industries and shipbuilding – has found a niche in manufacturing low cost nanosatellites. This has led to Glasgow being crowned ‘Europe’s Satellite City’.

Glasgow’s first satellite company, Clydespace, has been tremendously successful over the past decade by developing CubeSats (a satellite the size of a wine bottle). These have been used in a range of missions, including UKube-1, the first mission to be commissioned by the UK Space Agency as a demonstrator for space technologies.

The city has also seen investment from Spire Global – a satellite powered data company headquartered in San Francisco. Spire’s satellites, which are used to gather data on weather, maritime, and aviation, were built by Clydespace. Peter Platzer, CEO of Spire, explains that:

We have up there about 20 satellites, all exclusively built here in Glasgow.”

Mr Platzer highlights that Scotland’s confidence in Spire was one of the reasons that they opened their European office in Glasgow’s Skypark. The company received a £1.5m Scottish government grant through the agency Scottish Development International (SDI).

Scotland’s low cost base and universities with strong interests in engineering and space technologies were also highlighted as key selling points.

Young innovators have also sought to get involved in Scotland’s space sector. For example, Tom Walkinshaw, founded Alba Orbital from his bedroom when he was unable to secure a job in the space industry. His company provides PocketQube satellites (based on a design of one or more 5cm cubes) and now employs 10 skilled employees. Alba Orbital’s first satellite, Unicorn-1, is backed by the European Space Agency and is due for launch later in the year.

In academia, the University of Glasgow’s LISA Pathfinder team won the 2016 Sir Arthur Clarke Award for “Space Achievement in Academic Research or Study”. The award was given for the team’s work on developing the Optical Bench Interferometer (OBI) for the European Space Agency’s LISA Pathfinder spacecraft – a demonstrator aimed at measuring gravitational waves in space.

The future of Scotland’s space economy

A report by London Economics investigated the potential benefits of a spaceport in Scotland.

Prestwick Airport in South Ayrshire and Machrihanish, near Campbeltown, are currently competing to win a licence from the UK Government.

London Economics have set out three main advantages to having a local spaceport:

  • Spaceport operations – The activities associated with a spaceport will lead to the direct creation of jobs in commercial spaceflight or providing satellite launches, as well as indirect benefits for local suppliers.
  • Space tourism – Tourists visiting space stations or taken part in space travel are also likely to spend money in the surrounding areas and on other attractions.
  • Space-related education – Spending will increase on research and development due to the creation of a spaceport.

Tom Millar, managing director of DiscoverSpace UK, has also stated that sending small satellites into space would be a ‘viable revenue stream’. A local spaceport would reduce the costs for Scottish satellite companies as at the moment they currently have to ‘piggyback’ onto launches with larger satellites.

The report concludes by finding that a spaceport in Scotland would increase growth from 9% to 10% of the UK’s space economy in 2030.

The implications of Brexit

The results of the 2016 EU Referendum has caused uncertainty for the Scottish space sector. For example, many companies will be concerned for the rights of EU national employees, as well as their ability to recruit from this workforce in the future.

The Financial Times has also reported that changes in terms could keep UK companies out of lucrative European space contracts, such as the €10bn Galileo satellite navigation system. The European Commission are looking to change the terms of the Galileo project so that contracts can be cancelled if a company is not based in a member state. They also require companies to pay the costs of finding a replacement. If these terms are approved, it would effectively rule out UK-based companies bidding for EU projects, which would have a negative impact on the sector’s growth.

Final thoughts

Scotland’s space sector is estimated to be worth £134 million and accounts for 18% of all UK space industry jobs. Its success has been built on a combination of government support, talented entrepreneurs, and a supply of skilled engineers.

As the industry continues to grow, there will still be an important role for government, particularly in supporting innovation centres and granting licences for UK spaceports. The promotion of STEM (science, technology, engineering and maths) subjects will also be crucial, as we look to develop a new generation of space entrepreneurs to keep us ahead of this new industrial space race.


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Smart Chicago: how smart city initiatives are helping meet urban challenges

Outside a Chicago theatre, with a huge 'Chicago' sign outside

By Steven McGinty

Home to former President Barack Obama, sporting giants the Chicago Bulls, and the culinary delicacy deep dish pizza, Chicago is one of the most famous cities in the world. Less well known is Chicago’s ambition to become the most data-driven city in the world.

A late convert to the smart city agenda, Chicago was lagging behind local rivals New York and Boston, and international leaders Barcelona, Amsterdam, and Singapore.

But in 2011, Chicago’s new Mayor Rahm Emanuel outlined the important role technology needed to play, if the city was to address its main challenges.

Laying the groundwork – open data and tech plan

In 2012, Mayor Rahm Emanuel issued an executive order establishing the city’s open data policy. The order was designed to increase transparency and accountability in the city, and to empower citizens to participate in government, solve social problems, and promote economic growth. It required that every city agency would contribute data to it and established reporting requirements to ensure agencies were held accountable.

Chicago’s open data portal has nearly 600 datasets, which is more than double the number in 2011. The city works closely with civic hacker group Open Chicago, an organisation which runs hackathons (collaborations between developers and businesses using open data to find solutions to city problems).

In 2013, the City of Chicago Technology Plan was released. This brought together 28 of the city’s technology initiatives into one policy roadmap, setting them out within five broad strategic areas:

  • Establishing next-generation infrastructure
  • Creating smart communities
  • Ensuring efficient, effective, and open government
  • Working with innovators to develop solutions to city challenges
  • Encouraging Chicago’s technology sector

 Array of Things

The Array of Things is an ambitious programme to install 500 sensors throughout the city of Chicago. Described by the project team as a ‘fitness tracker for the city’, the sensors will collect real-time data on air quality, noise levels, temperature, light, pedestrian and vehicle traffic, and the water levels on streets and gutters. The data gathered will be made publicly available via the city’s website, and will provide a vital resource for the researchers, developers, policymakers, and citizens trying to address city challenges.

This new initiative is a major project for the city, but as Brenna Berman, Chicago’s chief information officer, explains:

If we’re successful, this data and the applications and tools that will grow out of it will be embedded in the lives of residents, and the way the city builds new services and policies

Potential applications for the city’s data could include providing citizens with information on the healthiest and unhealthiest walking times and routes through the city, as well as the areas likely to be impacted by urban flooding.

The project is led by the Urban Center for Computation and Data of the Computation Institute  a joint initiative of Argonne National Laboratory and the University of Chicago. However, a range of partners are involved in the project, including several universities, the City of Chicago who provide an important governance role and technology firms, such as Product Development Technologies, the company who built the ‘enclosures’ which protect the sensors from environmental conditions.

A series of community meetings was held to introduce the Array of Things concept to the community and to consult on the city’s governance and privacy policy. This engagement ranged from holding public meetings in community libraries to providing online forms, where citizens could provide feedback anonymously.

In addition, the Urban Center for Computation and Data and the School of the Art Institute of Chicago ran a workshop entitled the “Lane of Things”, which introduced high school students to sensor technology. The workshop is part of the Array of Things education programme, which aims to use sensor technology to teach students about subjects such as programming and data science. For eight weeks, the students were given the opportunity to design and build their own sensing devices and implement them in the school environment, collecting information such as dust levels from nearby construction and the dynamics of hallway traffic.

The Array of Things project is funded by a $3.1 million National Science Foundation grant and is expected to be complete by 2018.

Mapping Subterranean Chicago

The City of Chicago is working with local technology firm, City Digital, to produce a 3D map of the underground infrastructure, such as water pipes, fibre optic lines, and gas pipes. The project will involve engineering and utility workers taking digital pictures as they open up the streets and sidewalks of Chicago. These images will then be scanned into City Digital’s underground infrastructure mapping (UIM) platform, and key data points will be extracted from the image, such as width and height of pipes, with the data being layered on a digital map of Chicago.

According to Brenna Berman:

By improving the accuracy of underground infrastructure information, the platform will prevent inefficient and delayed construction projects, accidents, and interruptions of services to citizens.

Although still at the pilot stage, the technology has been used on one construction site and an updated version is expected to be used on a larger site in Chicago’s River North neighbourhood. Once proven, the city plans to charge local construction and utility firms to access the data, generating income whilst reducing the costs of construction and improving worker safety.

ShotSpotter

In January, Mayor Rahm Emanuel and Chicago Police Department commanders announced the expansion of ShotSpotter – a system which uses sensors to capture audio of gunfire and alert police officers to its exact location. The expansion will take place in the Englewood and Harrison neighbourhoods, two of the city’s highest crime areas, and should allow police officers to respond to incidents more rapidly.

Chicago Police Superintendent Eddie Johnson highlights that although crime and violence presents a complex problem for the city, the technology has resulted in Englewood going “eight straight days without a shooting incident”, the longest period in three years.

ShotSpotter will also be integrated into the city’s predictive analytics tools, which are used to assess how likely individuals are to become victims of gun crime, based on factors such as the number of times they have been arrested with individuals who have become gun crime victims.

Final thoughts

Since 2011, Chicago has been attempting to transform itself into a leading smart city. Although it’s difficult to compare Chicago with early adopters such as Barcelona, the city has clearly introduced a number of innovative projects and is making progress on their smart cities journey.

In particular, the ambitious Array of Things project will have many cities watching to see if understanding the dynamics of city life can help to solve urban challenges.


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The 5G arms race: the UK’s strategy to become a global leader in 5G technology

By Steven McGinty

On 8 March, the UK Government published their strategy for developing 5G – the next generation of wireless communication technologies.

Released on the same day as the Spring Budget, the strategy builds on the government’s Digital Strategy and Industrial Strategy, and sets out the government’s ambition to become a global leader in 5G.

Accelerating the deployment of 5G networks, maximising the productivity and efficiency benefits to the UK from 5G, creating new opportunities for UK businesses, and encouraging inward investment, are the strategy’s main objectives.

If the UK makes progress in these areas, the strategy argues, 5G infrastructure has the potential to become an enabler of smart city technologies, such as autonomous vehicles and advanced manufacturing, and to support the expansion of the Internet of Things – the interconnection of people, places, and everyday objects.

5G Innovation Network

Although the strategy highlights the enormous potential of 5G, it makes clear that 5G technologies are still in development, and that the majority of funding will need to come from the private sector.

To support the growth of a commercial market, the strategy explains, a new 5G trials and testbed programme will be introduced – through a national 5G Innovation Network – to coordinate the development of 5G services and applications. This programme will help government and private sector partners understand the economics of deploying 5G networks, ensuring that technologies can he delivered in a cost-effective way, and enabling best practice to be captured and knowledge disseminated.

The government is investing an initial £16m into the programme (involving partners such as UK Research and Innovation and the Government Digital Service), and has targeted a trial of end-to-end 5G (high speed connectivity without the need for intermediary services) by 2018. In February, Ericsson announced that they had a successful end-to-end 5G trial in Sweden, alongside partners SK Telecom Korea.

Improving regulations

To support the development of 5G, the strategy suggests that there may need to be regulatory changes, particularly in the planning system. As such, the government has committed to reviewing current regulations before the end of 2017, and then to conduct regular reviews, as partners learn more from their 5G trials.

Local connectivity plans

The strategy highlights the important role local regions play in the deployment of mobile technologies, and explains that the government will be consulting with councils on how planning policies can be used to provide high quality digital infrastructure.

However, it also suggests that there may be a case for introducing ‘local connectivity plans’, which would outline how local areas intend to meet their digital connectivity needs. Interestingly, the strategy highlights that evidence, such as local plans, may be taken into account when the government is making funding decisions for local infrastructure projects.

Coverage and capacity, infrastructure sharing, and spectrum

The strategy accepts that the move towards 5G won’t be as straightforward as the move from 3G to 4G. Instead, 5G technology will be developed alongside the expansion of the 4G network.

In addition, the government has accepted the recommendations of the National Infrastructure Commission (NIC)’s ‘Connected Future’ report, which states that unnecessary barriers to infrastructure sharing between telecommunications companies must be tackled. The strategy states that it will explore options for providing a clearer and more robust framework for sharing.

Increasing the available radio spectrum was also highlighted as key to developing 5G technology. The strategy notes that the government will work with Ofcom to review the spectrum licensing regime to help facilitate the development of 4G and 5G networks.

5G strategy’s reception

Natalie Trainor, technology projects expert at law firm Pinsent Masons, has welcomed the new 5G strategy, explaining that:

“…technology and major infrastructure projects will become much more interlinked in future and that the plans outlined can help the UK take forward the opportunities this will present.”

In particular, Ms Trainor sees the establishment of the Digital Infrastructure Officials Group – which will bring together senior staff from across departments – as a way of providing greater awareness and co-ordination of major public projects that involve digital infrastructure. Ms Trainor also hopes that the new group will encourage the Department for Transport and the Department for Culture, Media & Sport (DCMS) to work with industry to develop digital connectivity on the UK’s road and rail networks.

Professor Will Stewart, Vice President of the Institution of Engineering and Technology, similarly welcomes the new strategy but highlights that the funding announced will ‘not come anywhere close’ to the investment required to deliver 5G across the UK. In addition, he also makes it clear that coverage and regulatory change will be vital, stating that:

The biggest challenge for government will be improving coverage for all, as 5G cannot transform what it doesn’t cover. And achieving universal coverage for the UK, outside high-capacity urban areas, will not be affordable or achievable without regulatory change.”

Former Ofcom director and author of The 5G Myth, Professor William Webb, has also applauded the government’s plans, even though he is an outspoken critic of the 5G industry. For Professor Webb, the strategy recognises that we are in the early stages of 5G technology, and that there is still a need to develop 4G networks.

Final thoughts

5G technology provides the UK with the opportunity to become a genuinely smart society. Yet, as the strategy acknowledges, 5G is still in its infancy and the idea of a 5G network across the UK is a long way down the road.

The new 5G strategy includes a number of positive steps, such as listening to the recommendations of the NIC report, and exploring the realities of deploying 5G networks. This cautious approach is unlikely to show any significant progress in the short term, but does provide a focal point for academia, government, and industry to rally around.


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Smarter tourism: solving the data problem to boost tourism and create better cities

By Steven McGinty

On 22 March, I attended ‘Smarter Tourism: Shaping Glasgow’s Data Plan’, an event held as part of DataFest 2017, a week-long festival of data innovation with events hosted across Scotland.

Daniel MacIntyre, from Glasgow City Marketing Bureau (the city’s official marketing organisation), opened the event by highlighting Glasgow’s ambitious target of increasing visitor numbers from two million to three million by 2023.

To achieve this goal, Mr MacIntyre explained that the city would be looking to develop a city data plan, which would outline how the city should use data to solve its challenges and to provide a better experience for tourists.

In many ways, Glasgow’s tourism goal set the context for the presentations that followed, providing the attendees – who included professionals from the technology and tourism sectors, as well as academia and local government – with an understanding of the city’s data needs and how it could be used.

Identifying the problem

From very early on, there was a consensus in the room that tourism bodies have to identify their problems before seeking out data.

A key challenge for Glasgow, Mr MacIntyre explained, was a lack of real time data. Much of the data available to the city’s marketing bureau was historic (sometimes three years old), and gathered through passenger or visitor experience surveys. It was clear that Mr MacIntrye felt that this approach was rather limiting in the 21st century, highlighting that businesses, including restaurants, attractions, and transport providers were all collecting data, and if marketing authorities could work in collaboration and share this data, it could bring a number of benefits.

In essence, Mr MacIntyre saw Glasgow using data in two ways. Firstly, to provide a range of insights, which could support decision making in destination monitoring, development, and marketing. For instance, having data on refuse collection could help ensure timely collections and cleaner streets. A greater understanding of restaurant, bar, and event attendances could help develop Glasgow’s £5.4 million a year night time economy by producing more informed licensing policies. And the effectiveness of the city’s marketing could be improved by capturing insights from social media data, creating more targeted campaigns.

Secondly, data could be used to monitor or evaluate events. For example, the impact of sporting events such as Champions League matches – which increase visitor numbers to Glasgow and provide an economic boost to the city – could be far better understood.

Urban Big Data Centre (UBDC)

One potential solution to Glasgow City Marketing Bureau’s need for data may be organisations such as the Urban Big Data Centre.

Keith Dingwall, Senior Business Manager for the UBDC, explained that the centre supports researchers, policymakers, businesses, third sector organisations, and citizens by providing access to a wide variety of urban data. Example datasets include: housing; health and social care data; transport data; geospatial data; and physical data.

The UBCD is also involved in a number of projects, including the integrated Multimedia City Data (iMCD) project. One interesting aspect of this work involved the extraction of Glasgow-related data streams from multiple online sources, particularly Twitter. The data covers a one year period (1 Dec 2015 – 30 Nov 2015) and could provide insights into the behaviour of citizens or their reaction to particular events; all of which, could be potentially useful for tourism bodies.

Predictive analytics

Predictive analytics, i.e. the combination of data and statistical techniques to make predictions about future events, was a major theme of the day.

Faical Allou, Business Development Manager at Skyscanner, and Dr John Wilson, Senior Lecturer at the University of Strathclyde, presented their Predictive Analytics for Tourism project, which attempted to predict future hotel occupancy rates for Glasgow using travel data from Glasgow and Edinburgh airport.

Glasgow City Marketing Bureau also collaborated on the project – which is not too surprising as there a number of useful applications for travel data, including helping businesses respond better to changing events, understanding the travel patterns of visitors to Glasgow, and recommending personalised products and services that enhance the traveller’s experience (increasing visitor spending in the city).

However, Dr Wilson advised caution, explaining that although patterns could be identified from the data (including spikes in occupancy rates), there were limitations due to the low number of datasets available. In addition, one delegate, highlighted a ‘data gap’, suggesting that the data didn’t cover travellers who flew into Glasgow or Edinburgh but then made onward journeys to other cities.

Uber

Technology-enabled transport company, Uber, has been very successful at using data to provide a more customer oriented service. Although much of Uber’s growth has come from its core app – which allows users to hire a taxi service – they are also introducing innovative new services and integrating their app into platforms such as Google Maps, making it easier for customers to request taxi services.

And in some locations, whilst Uber users are travelling, they will receive local maps, as well as information on nearby eateries through their UberEATS app.

Uber Movement, an initiative which provides access to the anonymised data of over two billion urban trips, has the potential to improve urban planning in cities. It includes data which helps tourism officials, city planners, policymakers and citizens understand the impact of rush hours, events, and road closures in their city.

Chris Yiu, General Manager at Uber, highlighted that people lose weeks of their lives waiting in traffic jams. He suggested that the future of urban travel will involve a combination of good public transport services and car sharing services, such as uberPOOL (an app which allows the user to find local people who are going in their direction), providing the first and last mile of journeys.

Final thoughts

The event was a great opportunity to find out about the data challenges for tourism bodies, as well as initiatives that could potentially provide solutions.

Although a number of interesting issues were raised throughout the day, two key points kept coming to the forefront. These were:

  1. The need to clarify problems and outcomes – Many felt it was important that cities identified the challenges they were looking to address. This could be looked at in many ways, from addressing the need for more real-time data, to a more outcome-based approach, such as the need to achieve a 20% reduction in traffic congestion.
  2. Industry collaboration – Much of a city’s valuable data is held by private sector organisations. It’s therefore important that cities (and their tourism bodies) encourage collaboration for the mutual benefit of all partners involved. Achieving a proposition that provides value to industry will be key to achieving smarter tourism for cities.

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