Digital Greenwich: a local council approach to smart cities

By Steven McGinty

According to research by Lucy Zodion, a leading designer and manufacturer of streetlighting equipment, smart cities are not deemed a priority for local government. The findings show that 80% of local authorities have little or no involvement with smart cities, and that only a few had specific teams managing smart city initiatives.

The research explains that the challenging financial environment was the main reason for the lack of prioritisation. However, it also finds despite funding challenges, some local councils have been successful at introducing initiatives, through working in partnership with private organisations and universities and encouraging local businesses to participate in developing solutions.

On our blog today, we’re going to look at the Royal Borough of Greenwich, a local council quietly leading the way in the smart cities revolution.

Greenwich Smart City Strategy

On the 22nd October 2015, Greenwich council officials launched their smart city strategy at the Digital Greenwich hub. Denise Hyland, Leader of the Royal Borough of Greenwich, outlined the council’s reasoning for investing in technology, explaining that:

In the face of the rapid increase in the borough’s population and in the face of globalization and technological change, we have to invest in the future and face these challenges head on, right now.”

The strategy introduces four key principles:

  • Inclusivity – the strategy will benefit all citizens, communities and neighbourhoods.
  • Citizen centric – citizen engagement will be transformed to ensure citizens are at the heart of policies and that their needs are met.
  • Transparency – citizens will be informed of changes and desired outcomes and accessible information will be provided to all citizens.
  • Standards and good practice – the Royal Borough of Greenwich will become a ‘learning organisation’, willing to listen and share ideas, and using evidence to inform decision-making.

The strategy also explains that it will transform four main areas:

  • Transforming Neighbourhoods and Communities – the council will reach out to the Boroughs diverse communities, including strengthening links with key organisations to improve the quality of life for citizens, and introducing projects to reduce digital exclusion and promote digital skills.
  • Transforming Infrastructure – the council will improve fixed and mobile connectivity in the Borough and encourage the widespread use of sensors in the built environment, to provide the building blocks for smart city projects.
  • Transforming Public Services – innovative pilot projects will be introduced to help ensure public services are co-ordinated and citizen-centric.
  • Transforming the Greenwich Economy – many jobs in Greenwich’s economy are vulnerable to automation, therefore the council will look to make businesses more resilient to technological change, as well as encourage the development of digital SMEs.

Bringing together the right team

Digital Greenwich has been established to develop and take forward Greenwich’s smart city strategy. The in-house, multidisciplinary team, provides expertise in the areas related to smart cities, such as the modern built environment, implementing Government as a Platform, and economic regeneration in the digital age.

The team will play an important role in shaping thinking, managing pilot projects to mitigate the risks of innovation, and ensuring that the council’s strategy is aligned with emerging practice.

 Partnerships

The ‘Sharing Cities’ Lighthouse programme

The ‘Sharing Cities’ Lighthouse programme is a €25m project, which involves cities from across Europe investigating how innovative technology can be used to improve the lives of citizens. As part of this programme, Greenwich will act as a demonstrator area and trial several initiatives, including:

  • introducing 300 smart parking bays to help drivers find parking quickly and conveniently
  • developing a shared electric bicycle and car scheme to reduce the number of citizens using private cars
  • installing solar panels in local homes to improve energy efficiency
  • using the River Thames to provide affordable heating for local homes.

Digital Greenwich and Surrey University

On 27th July 2016, Digital Greenwich and the University of Surrey set up a partnership to develop smart city technologies, with a focus on creating ‘resource-efficient, low-carbon, healthy and liveable neighbourhoods’.  The Digital Greenwich team will now have access to the university’s 5G Innovation Centre (5GIC), which will enable it to develop and trial smart city solutions. The university have highlighted that the centre’s 5G infrastructure (the next generation of communications technology) will provide the opportunity to scale solutions to a city or national level.

The university’s 5GIC is funded by a £12 million grant from the Higher Education Funding Council.

Leader of the Royal Borough of Greenwich, Denise Hyland, commented that the new partnership will act as a ‘valuable catalyst’ to their smart city strategy and help strength the Borough’s economy and improve services.

Involving industry

GATEway (Greenwich Automated Transport Environment)

GATEway is a collaborative project involving academia, government and industry in the field of automated vehicle research. It’s led by TRL, the UK’s transport research centre, and has several aims, including:

  • safely and efficiently integrating automated transport systems into real life smart city environments
  • inspiring industry, government and the wider public to engage with using autonomous transport technology
  • understanding the technical, legal, cultural and social barriers that impact the adoption of autonomous transport technology

One of the companies involved in the research (based at the Digital Greenwich Innovation Centre) is Phoenix Wings Ltd, who specialise in innovative mobility solutions, fleet management and autonomous vehicle technology. In 2014, they announced ‘Navia’, the first commercially available 100% driverless shuttle.

The GATEway project is funded by an £8 million grant by industry and Innovate UK.

Final thoughts

The Institute of Fiscal Studies (IFS) have highlighted that local council spending power reduced by 23.4% in real terms between 2009–10 and 2014–15. This is clearly significant, particularly when there is pressure to meet greater demands.

However, to conclude, we’ll leave you with the comments of Professor Gary Hamel, a leading management expert,

My argument is the more difficult the economic times, the more one is tempted to retrench, the more radical innovation becomes the only way forwards. In a discontinuous world, only radical innovation will create new wealth.”


Follow us on Twitter to see what developments in public and social policy are interesting our research team. If you found this interesting, you may also like to read our other digital articles:

The Scottish budget 2016-17: what does it mean for digital?

THe Scottish Parliament, Holyrood, Edinburgh

The Scottish Parliament. Image by dun_deagh via Creative Commons

By Steven McGinty

Last week, the Scottish Finance Secretary, John Swinney, published his budget for the next financial year. Unsurprisingly, it begins by outlining the financial challenges facing the Scottish Government. Mr Swinney highlights that the Scottish Budget will continue to fall year-on-year, and by 2020 will have fallen by 12.5% in real terms since 2010. These figures paint a very bleak picture for Scotland’s public finances.

However, with this pressure on public funds, the Scottish Government has given a clear commitment to digital. The budget states:

The Government will take steps to extend digital applications in public services, increase the use of shared services, secure further value from procurement developments, ensure effective use of assets and reduce overlap between public services. The digital agenda will both produce savings and improve the quality of our services.

What funds have been made available?

In cash terms, the funding for Scotland’s digital strategy has more than doubled to £116 million. This has been achieved by merging a number of distinct budgets, which, according to the Scottish Government, reflects the integrated nature of the strategy. The majority of the funding has been allocated to capital expenditure projects, which have increased their share to £92.2 million.

It’s expected that these resources will cover areas such as digital infrastructure, digital participation, digital public services, and the digital economy.

What digital initiatives have been introduced?  

The Budget makes a number of commitments to support digital change in Scotland, although, very few details are given about specific digital projects.

The main initiatives outlined in the report include:

  • Spending over £100 million to improve broadband services, as part of the £400 million Digital Scotland Superfast Broadband (DSSB) programme. It’s expected that by the end of 2015, 85% of premises will be connected to a next generation broadband network, rising to 95% by the end of 2017.
  • Establishing an ‘Alpha Fund’ to help improve the efficiency and quality of digital public services. It’s hoped that this can be achieved – like most digital transformation programmes – by developing common services that can be used across government.
  • Supporting the Digital Transformation Service to develop digital public services from a user perspective and to realise the benefits of digital technology.
  • Developing the National Records of Scotland’s (NRS) digital services, including progressing with the ‘Data Linkage Framework’ strategy, which is expected to deliver data research projects that benefit the public. The NRS will also be preparing for the next Census, in 2021, which will mostly be delivered digitally.

What other announcements may impact digital?

For the ninth consecutive year, the Scottish Government have continued with their manifesto commitment to freeze council taxes. Councillor Michael Cook, who is vice president of COSLA, the Convention of Scottish Local Authorities, has argued that Scottish Government cuts to local government revenues are “unprecedented”, and are coming at a time when local government are already facing massive pressures. He suggests that this could lead to job losses and changes to services.

In addition, the Scottish Government has chosen not to change the Income Tax rate for Scotland – a power recently devolved to Holyrood. Mr Swinney argues that this new power is limited, and any changes would go against the principle that taxation should be proportionate to the ability to pay.

Both of these decisions will have implications for the digital sector. For instance, companies that provide services to local government may find some new challenges as local government revenues have been cut by 3.5%.  It may mean that companies will have to further prove their value, as local government looks to reduce their costs or improve the services they provide. Yet, it could also bring opportunities, as the need for technical solutions that provide efficiencies has never been greater.

The decision not to raise Income Tax may also benefit Scotland’s digital sector. If Income Tax had risen in Scotland, recruitment might have become more challenging, or at least more expensive, as skilled staff might have been tempted by lower taxes elsewhere in the UK.

Final thoughts

The Budget has not provided any real surprises. Local government needs to make savings, and politically, increasing taxes would be difficult, especially with the Scottish Parliamentary elections next year.

Therefore, the digital sector needs to focus on addressing the challenges highlighted in the Budget. This includes providing creative, efficient, technological solutions that support the everyday needs of both central and local government.


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Further reading: if you liked this blog post, you might also want to read our other articles on digital policy.