Guest post: Stories from lockdown – interviews show how poor housing quality made life even more tough

Mike_shots/Shutterstock

Philip Brown, University of Huddersfield

Life during COVID-19 has not been a uniform experience. There have been distinct differences in how people have contended with lockdown, depending on whether they have access to safe, secure and decent accommodation.

New research from the University of Huddersfield has looked at how people were coping while living with poor housing conditions in the north of England during the first lockdown, between May and July 2020. We spoke to 50 households: 40 in the private rented sector and 10 owner-occupiers, as well as eight housing workers.

The findings are stark and unsettling. The study found that the state of homes were causing increasing distress and were costing more to run and maintain. People in rental properties, in particular, felt increasingly insecure in their tenancies.

Worsening conditions

The majority of the people we spoke to were living in privately rented accommodation. We found that for these households, existing poor housing conditions worsened during lockdown.

Many households expressed a suspicion that landlords were using lockdown as an excuse to indefinitely postpone or delay repair works (repairs were permitted at the time the study was conducted). Others reported that their landlords had refused to arrange repairs. People told us about leaking roofs and guttering, and about how water coming into their housing had caused internal damage, damp and mould.

Woman looking at mould in corner of room
Damp and mould were recurring problems. Burdun Iliya/Shutterstock

These households faced the choice of waiting and trying to cope, or using their own income and savings to fix their homes. As one resident told us:

In the end I had to pay for someone to come out and get rid of the mice myself because I can’t have mice running about the flipping house… when it was leaking on the roof I had to pay to have tiles put in.

Our findings showed that people were not reporting or following up concerns or making complaints, due to a fear of possible revenge evictions or rent increases which they could not afford. Many respondents told us that they were putting paying for housing costs ahead of food and other outgoings.

Making ends meet

We heard accounts of the challenges of living in cold and damp conditions. This was a recurring factor in the lives of those people on low incomes, as well as for people for whom the pandemic had added a new layer of uncertainty.

A lack of control over rising energy costs in the home was an ongoing source of anxiety. A single parent said:

I don’t put my heating on as much as I should do. I make sure my daughter walks around in slippers, dressing gowns. You come into the home, you take your coat off and you put a dressing gown on, so you walk round in a housecoat, basically.

Often, these accounts did not come from people who had existing experience of the welfare system, but from people who were still working full-time in professional occupations.

Elderly woman wrapped in blanket adjusting thermostat
Energy costs cause anxiety. Paul Vasarhelyi/Shutterstock

Spending weeks at a time in poor-quality accommodation had a crushing impact. One woman reported:

I’ve got really bad damp in my house…it’s always bothered me, but it’s bothered me more and more and more because I work from home, and I’m working in the kitchen, and I’m looking at it every day directly and seeing it there. It’s just getting worse. The landlord keeps saying, “There’s nothing I can do”.

Existing problems

The report makes it clear that the issues households were facing did not begin during lockdown. Rather, households were put into lockdown within homes that were already low quality. The stories within the report are not isolated cases – around 1 million homes across the north fail to meet basic decency standards.

Research has shown that those most at risk of experiencing the worst impacts of the pandemic are those people who are already vulnerable: those receiving benefits, living with long-term health conditions, in precarious employment or living in insecure housing or with poor housing conditions. These issues are particularly acute in the north of England.

Immediate action is needed to ensure people retain as much income as possible, their outgoings are minimised and their housing is secure. The housing crisis in the UK is not just about a lack of new homes, but also about the quality of existing homes that many of us will continue to live in for decades.

Philip Brown, Professor of Housing and Communities, University of Huddersfield

This article is republished from The Conversation under a Creative Commons license. Read the original article.


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Disrupting cities: are tech firms to blame for rising inequalities?

By Steven McGinty

In cities across the world, there is growing unease at the impact of tech firms on local communities. In San Francisco’s Silicon Valley, “Google Buses” – the corporate commuter buses for Google staff – have been the subject of multiple protests by local activists, including the blockading of buses and displaying provocative banners.

The protesters’ main grievance? Housing. Researchers at the University of Berkley have found that rents close to bus stops used by Google employees are 20% higher than in other comparable areas.

It’s not just about Silicon Valley

In East London’s Tech City – home to both Google and Amazon – there have also been housing pressures, with property prices increasing by 13% in the two years to April 2017.

Further, The Economist has produced a map of London gentrification, showing that affluent young professionals are living in the inner-city, whilst poorer, often less educated ‘service workers’, are being pushed to the outskirts of the city. As Professor Richard Florida describes it “London is the archetypal example of a class-divided city”.

In Dublin, where Google and Facebook occupy 4% of all commercial office space, local activists have blamed tech firms for their housing crisis. Aisling Hedderman of the North Dublin Bay Housing Crisis Community, highlights that

“…we’re not going to see housing provided for families, but houses provided for single people and couples. And as long as people are willing to pay the high rents it’s going to keep driving up the rents

Tech firm Airbnb has also received a lot of attention for its impact on housing. Airbnb, who enable people to rent out their properties or spare rooms, has faced challenges in a number of cities. For instance, in November 2017, Vancouver introduced new regulations to stop businesses from offering short-term rentals through Airbnb and similar services. This means people can only rent out their principal property – which the city hopes will increase the availability of long-term rentals.

Technological change is nothing new

Edward Clarke, former analyst at the Centre for Cities, however, argues that the real problem for cities is not gentrification but poor city management.

In his view, urban neighbourhoods have always experienced periods of change, highlighting that Shoreditch’s status as a tech hub follows a long tradition of innovators moving to the area. And that research has shown that ‘new jobs’ (such as those in the digital and creative sectors) bring higher wages to an area, for the people working for these firms and in other sectors. Instead, Mr Clarke suggests there is a need to build more homes, and to consider developing on part of the Green Belt.

To alleviate these challenges, cities have started to recognise the need for closer collaboration. New York, Dublin, and London have all recruited tech leads to work with the tech sector. However, Joe Kilroy, policy officer at the Royal Town Planning Institute (RTPI), highlights that tech leads must have a remit that is wider than encouraging tech firms to move to the city. He explains:

Ideally the tech lead would liaise with city planners who can articulate the issues being faced by the city – such as housing affordability, infrastructure pressures, and skills shortages.”

Toronto and Kitchener, Ontario

In 2017, Toronto and its small town neighbour Kitchener announced plans to introduce a new transit line to ensure the city can cope with an expected influx of new tech workers.

It may be surprising to some that it’s not Toronto that’s the main tech player, but the region of Kitchener-Waterloo, home to the University of Waterloo and the birthplace of the Blackberry. It’s internationally recognised as a hub of innovation and prides itself on being different to Silicon Valley, viewing itself as more of a community than a series of business networks.

Local tech leaders acknowledge the importance of reaching out and working closely with local charities on issues such as affordable housing, as well as offering their skills to the community.

Final thoughts

Cities must ensure that the growth of the tech sector benefits everyone, and that sections of society aren’t left behind. However, big tech firms also have a role to play, and should become active participants in their communities, leading on areas such as education and skills and housing. Only then, will these tech firms truly prosper while having a lasting and positive impact on the surrounding communities.


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