Idox Elections: delivering modern democracy

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by Stacey Dingwall

It was impossible to avoid: the UK held a General Election on 7 May 2015. Voting aside, the election experience was somewhat different for myself and a team of colleagues from across the company. This time, we joined the Idox Elections team for the period leading up the election in order to help deliver the company’s Postal Vote Management System (PVMS) in local authorities across the country.

PVMS is one of the key products delivered by Idox Elections. It works by comparing voters’ original Postal Vote Application (PVA) with the Postal Vote Statement (PVS) they complete at the same time as their ballot paper. The software compares the two forms using two unique identifiers: signature and date of birth. This ensures that the postal votes that go forward to the count on polling day are authentic.

Postal voting: a brief history

Postal voting ‘on demand’ became possible for the first time at the 2000 General Election, following the implementation of the recommendations contained in the report of the Working Party on Electoral Procedures. The Working Group, chaired by then Minister of State at the Home Office George Howarth, recommended that:

  • Absent voting should be allowed on demand.
  • The application and voting procedures for absent voting should be simplified.

The first recommendation was implemented by the Representation of the People Act 2000, and the second by the Representation of the People (England & Wales) Regulations 2001. Prior to this, those wishing to vote by post were required to state a reason for applying for an absent vote, or to obtain proof of illness, for example, from a medical practitioner or employer.

The 2000 Act also made it possible for local authorities to apply for permission to trial new methods of voting for local elections, including all-postal voting. According to a review of these trials by the Local Government Association, all-postal voting was the “only new electoral arrangement to have significant potential for increasing local election turnout”.

Despite concerns over abuse of the system and fraud, the Electoral Commission maintains that there is no evidence of widespread and systematic abuse, and that it would not be ‘proportionate’ to scrap postal voting. There are many indications that postal voting has led to increased electoral turnouts, with the Post Office reporting that the number of postal votes issued increased by over 1.6 million between the General Elections in 2005 and 2010. Written evidence submitted to parliament by the Electoral Commission also highlighted that at the Police and Crime Commissioner Elections, where turnout was notoriously bad, postal votes accounted for 48.9% of the vote. During the Scottish Independence Referendum, some local authorities reported postal vote return rates of almost 90%.

Countdown to the election

For those of us new to the Elections team, work started the week beginning 27 April, almost two weeks before polling day. From the Monday, we started to arrive on-site to set up the system and meet the temporary staff employed to open and scan the PVS and ballot papers. The scale of this operation varied from one local authority to another: some of the smaller ones had 8,000 voting packs to get through before election day whereas sites like Glasgow (with an anticipated 66,000 packs) would sometimes process more than that in one day.

Polling day

On the actual day of the election, work in Glasgow began at 6pm. This was due to the fact that postal votes can legally be handed into polling stations until 10pm – we had a long night of verifying votes ahead of us. In Glasgow, we had moved from the council building to the Emirates Arena for the count, where our work continued as media outlets from across the country prepared to report the events of the night ahead.

Of course, we didn’t let the pressure get to us and the last of the postal votes were safely delivered to the council to go forward to the overall count around midnight. While the days were sometimes long, I thoroughly enjoyed my ‘sabbatical’ from the Idox Information Service team and the chance to be involved in the delivery of something as important as democracy: roll on the Scottish Parliament elections in 2016!


 

Our recent white paper ‘Democracy and voting: key organisations and individuals‘ is an overview of who is influencing thinking in elections research.

Idox Elections is one of the premier election service providers in the UK, providing outstanding expertise and knowledge across all areas of election management.

Is our electoral system going through the biggest change in a generation?

By Steven McGinty

The biggest change in a generation? Quite simply: yes.

Last year, we saw an unprecedented focus on the democratic process, with high profile votes such as the Scottish independence referendum, as well as revolution in the way in which citizens vote through the introduction of the Individual Electoral Registration (IER). It’s likely that this degree of interest in the political system will continue as we move towards the general election in May, with a number of related topics being up for debate.

I’ve therefore decided to highlight some of the most notable election and referendum-related issues, as well as look at which might come up in the general election campaign.

Individual Electoral Registration

The introduction of IER in June 2014 was a major step in the delivery of digital government services. It was implemented to provide a more modern service and to help combat electoral fraud. The IER system is essentially a hub that was built by the Government Digital Service. The hub links up with the Electoral Management Software (EMS) in each local electoral area. There is no central database of voter details and the data has been received and saved locally, and is deleted from the Hub within 48 hours.

Yet although these changes have been introduced to improve the system, Dr Toby James, Senior Lecturer in British and Comparative Politics, suggests that they could have the opposite effect, and lead to reduced levels of voter registration.

Political engagement

The Scottish independence referendum was described by some as a “once-in-a-lifetime” opportunity, which would have permanently changed the political landscape of Scotland. The plebiscite saw 84.6% of the population voting, the highest turnout a nationwide election has had since the introduction of universal suffrage in 1918. The election also gave 16 and 17 year olds the right to vote, which resulted in 109,533 young people signing up before polling day.

It will be interesting to see if this high level of political engagement and the lowering of the voting age will be reflected across the UK in the future. The Prime Minister, David Cameron, has already accepted proposals by Scotland’s First Minister, Nicola Sturgeon, to lower the voting age in Holyrood elections permanently; although a House of Lords committee has raised concerns over these plans.

European referendum

The referendum on Europe could potentially be the big issue of this year’s general election. The United Kingdom Independence Party (UKIP) and the Conservative Party have promised to hold a referendum on the UK’s membership of the European Union if in government. However, the Labour party, at the moment, are against the idea of a European referendum.

Due to the fragmented political environment, it is quite possible that there will be another coalition government. In this scenario, parties will negotiate and smaller coalition partners may change their stance. At this stage, other parities including the Liberal Democrats, the Democratic Unionist Party, the Green Party and the SNP may also have an impact.

The latest polls are too close to call: with Ipsos MORI showing the Labour Party leading the Conservative Party by 1 point and YouGov showing the Conservative Party leading the Labour Party by 2 points. If the Labour Party win, it’s unlikely that there would be a referendum on Europe; however if the Conservative Party win, it’s likely that there will be.

Boundary changes

Boundary changes, although not as high profile as the debate on Europe, could also figure in the next parliament. In 2013, a Conservative backed plan to reduce the number of constituencies was rejected by their coalition partners and the opposition parties.  However, there are currently a number of electoral reviews being carried out by the Local Government Boundary Commission for England. For example, North Dorset Council will make changes to their boundaries that will come into force at the local elections in 2015.

Devolution

Greater devolution within England is also expected to be a major general election issue.  Although directly elected mayors have been part of the political landscape since the early 2000’s, not many cities have chosen to introduce them due to low voter turnout. However, in November 2014, the chancellor, George Osborne announced that Greater Manchester would have a directly elected Mayor, who would have a host of new powers for the region. This increase in powers, alongside a greater desire for more local decision making, may lead to a higher voter turnout than has previously been seen. It will be interesting to see if this triggers demands for mayors from other regions.

Police and Crime Commissioners

The spotlight will also be on the role of Police and Crime Commissioners (PCC). Similar to the mayoral elections, turnout has been very low for PCCs elections, with the average turnout approximately 14.7%. If the Conservative Party wins the general election, it is likely that PCC elections will continue across England and Wales, despite their low turnout. Conversely, if Labour wins the election, it is likely that they will scrap PCCs, arguing that the Conservatives have wasted millions of pounds on PCC elections.

Whatever the result of the UK election, 2015 looks like being another big year for all aspects of elections management and voting.


Idox Elections is one of the premier election service providers in the UK, providing outstanding expertise and knowledge across all areas of election management.

The Idox Information Service can give you access to a wealth of further information on elections, democracy and political engagement. To find out more on how to become a member, contact us.

Further Reading:

Zero future for zero hours in a fair economy?

By Stacey Dingwall

The Office for National Statistics (ONS) has released its second annual update on the number of people employed on zero hours contracts, which suggests that in August 2014 UK firms were employing 1.8 million people on such contracts.

What is a zero hours contract?

According to Acas, the term ‘zero hour contract’ (although not defined in legislation) can be understood as “an employment contract between an employer and a worker, which means the employer is not obliged to provide the worker with any minimum working hours, and the worker is not obliged to accept any of the hours offered”.

Use of the contracts has been a highly controversial issue in recent months, with high-profile retailers such as Sports Direct (who employ 90% of their part time staff on zero hours contracts) coming in for criticism of their “exploitation” of their employees. The sports retailer is also facing legal action from hundreds of their workers due to their exclusion from the company bonus scheme, thanks to the nature of their contracts.

Increasing or not?

The ONS’ first Analysis of Employee Contracts that do not Guarantee a Minimum Number of Hours found that between January and February 2014, 1.4 million UK workers were employed on zero hours contracts. Despite the inevitable headlines depicting the new figure as a direct increase from the 2014 analysis, the ONS was careful to warn against this in its latest analysis, noting that it covers a different time of year than the first release therefore the number of contracts reported may be affected by seasonal factors.

The latest release also includes data from the Labour Force Survey (LFS), which indicates that the number of people employed on zero hours contracts in their main employment, between October and December 2014, was 697,000 or 2.3% of all people in employment. The figure for the same period the year before was 586,000 or 1.9% of people in employment although again, the ONS are careful to stipulate that they can’t be certain how much of this ‘increase’ is due to greater recognition of what constitutes a zero hours contract, as opposed to new contracts.

The Economic Research Council suggested that a lot of the jobs that have been created recently have come with much less security and guaranteed pay. And the UK Commission for Employment and Skills have noted that 33% of people on zero hour contracts would like to work more hours (either in their current job or in a different one), compared to just 13% of people not on a zero hour contract.

Zero hours and the general election

The issue of the use of zero hours contracts looks set to become a key feature of parties’ campaigns in the upcoming general election. Current Secretary of Business, Innovation and Skills – Liberal Democrat Vince Cable – has already put forward legislation (clause 151 of the Small Business Enterprise and Employment Bill, currently before the House of Lords) which would see exclusivity clauses in contracts (which prevent those employed on zero hours contracts from seeking additional work to supplement their income) banned.

The Conservative Work and Pensions Secretary, Iain Duncan Smith, has however defended the contracts, arguing that they “provide people with a flexible way of working and the freedom to arrange jobs around other commitments” and “allow employers to be competitive in response to market trends”.

What of the other parties? Labour has vowed to “end exploitative zero hours contracts” and introduce “new rights” to employees on such contracts, however has stopped short of proposing to ban employers from offering them altogether. Somewhat embarrassingly for the party, figures released by the Independent Parliamentary Standards Authority (IPSA) and seized on by the tabloids, have indicated that over 30 Labour MPs employed staff on zero hours contracts in 2014.

The Green Party is firmly against the use of zero hours contracts altogether: leader Natalie Bennett has been calling on the government to place an outright ban on them since 2013. UKIP leader Nigel Farage has also criticised the long-term use of zero hours contracts by employers, and has called for large employers to be subject to a code of conduct as to how they are applied.

Zero hours contracts aren’t a financial necessity

In these times of budget cuts, many local authorities have argued that they have no choice but to offer some of their workers zero hours contracts. One area in which this has been particularly prevalent is in the provision of social care, with some employees paid on a ‘time and task’ basis, i.e. only for the amount of time they actually spend with a client, which can be as little as 15 minutes in some cases.

In 2012, Southwark Council took the decision to move away from this approach, after feedback from care workers and service users indicated that it did not allow workers to carry out their duties with the required level of compassion. The Council carried out a review of their homecare services and found that extending the length of visits greatly helped in keeping service users healthy in their own homes and out of hospital and residential care. It also noted that the costs of providing longer visits had been ‘passed on’ to their care workforce over time through the use of zero hours contracts and, wishing to end this, announced that from October 2014 they would be eliminating their use altogether, and offering guaranteed hours of employment to their staff.

Immediate reaction to the release of the latest figures has been plentiful; it now remains to be seen whether it is reflected in party campaigns in the forthcoming general election.


The Idox Information Service has a wealth of research reports, articles and case studies on zero hours contracts and other employment issues. Items of interest include:

The decent jobs deficit: the human cost of zero-hours working in the UK

Give and take? Unravelling the true nature of zero-hours contracts

Zero hours contract: not all bad news

Zero-hours contracts: myth and reality

Flexibility or insecurity? Exploring the rise in zero hours contracts

Living in a democracy, it’s easy to forget how fortunate we are

voting what's the point

Photo: Rebecca Riley

By Rebecca Riley

A week ago I was invited to a private view of “Election! Britain Votes” – a bold and experimental new exhibition developed by the People’s History Museum in Manchester as we prepare to go to the polling station. Having read the recent review by New Statesman, where the exhibition is described as “candid and sincere… far removed from the complacency we often get when museums try and do politics”, I was looking forward to visiting one of my favourite museums.

As a big supporter of democracy and people having the right to actively participate in the decisions which rule our lives, I couldn’t help but wonder at the number of attendees (it was a ‘good turn-out’) and whether the innovation and impact of the exhibition will ever reach the people it needs to, the disaffected voters.

Opened by Jon Snow, he made some interesting opening statements –  his enthusiasm for the exhibition was obvious but he highlighted some key issues we face as a democracy:

  • “It’s time to start running the country in a different way… we are a country of London” – a tip of the hat to the devolution options now being discussed, within cities and across devolved nations.
  • It “cannot be right, that there are not more women in parliament” – pointing out a thought-provoking statistic from the exhibition, that there haven’t been enough women in parliament so far, to fill the whole House once!

The exhibition is pitched as a place to debate, discuss and reflect on the importance of our vote in 2015. Through the most amazing and immersive infographics I have seen (created by @AJGardnerDesign) the exhibition takes you through the history of voting; the mechanics of it and what goes on behind the scenes.

It lays down the gauntlet to Russell Brand by answering the question “voting: what’s the point?” and finishes with a terminal which allows you to register online to vote. The visitor is challenged not to, having witnessed the struggle others went through to enable you to have the right!

Having visited, the prevailing memory of the exhibition is summed up in the title of this blog – we take for granted the privileges we have as a result of living in a democracy. Taking it for granted means we risk losing its benefits:

  • Reducing inequality by preventing the capture of power by elite groups – power is spread wider and in a more representative way;
  • Representing diverse opinions and needs of individuals across government, and ensuring government money helps those in need;
  • Having greater control and power over our own everyday lives;
  • Countering extremism from either direction; and
  • Maintaining local decision making and accountability.

As Jon Snow said, the exhibition shows us “how we got to where we are… but we don’t know where we will be”. But one thing was very obvious from the voter turnout figures presented – fewer and fewer people are exercising their right to shape what we will be, as a country and community. The voting population is disillusioned and feels excluded from the decision making; and political parties, individual politicians and the government should take action to re-engage the electorate.

If you are wondering why you should vote, I would highly recommend a visit!


Further reading

We have previously blogged on voting and democracy:

Other resources which you may find interesting (some may only be available to Idox Information Service members):

A programme for effective government: what the party manifestos must address in 2015

Civic participation and political trust: the impact of compulsory voting

Elections: turnout (House of Commons Library standard note SN/SG/1467)

Voter engagement in the UK: fourth report of session 2014/15