Liveable cities with people at their heart

The historic Royal Mile in the centre of Edinburgh was the suitably attractive setting for a conference last week on liveable cities. As Paul Lawrence, Executive Director of Place at Edinburgh City Council, observed, Edinburgh has been grappling with liveability for 300 years. But it’s one of many cities now facing new challenges to ensure that the concept applies as much to the “have-nots” as to the “haves.”

Including the precariat

Paul described Edinburgh’s single biggest challenge as addressing social and economic polarisation. While the city has a very successful economy, the benefits are not being enjoyed by all of its people. Many have well-paid jobs and enjoy a good quality of life, but those at the fringe of the labour market – the “precariat” – are on short-term contracts, with low wages and poor housing.

At the same time, the city of Edinburgh is facing significant urban planning challenges. Paul highlighted the difficulty for pedestrians – particularly those with disabilities – negotiating Princes Street at the height of the Edinburgh Festivals, and noted that the city didn’t have a single example of a successful pedestrian precinct.

Making successful places

The theme of how to make cities more liveable was taken up by Ian Gilzean, Chief Architect for the Scottish Government. He gave numerous examples of successful placemaking, such as the Crown Street and Laurieston redevelopment projects in Glasgow and regeneration in Edinburgh’s Craigmillar district. Ian also highlighted the work of charette programmes, which bring communities together to engage in the design and development of their neighbourhoods.  Ian stressed that the key drivers of sustainable development – social, economic and environmental – were also vital for improving the health and wellbeing of communities.

Reinventing a post-industrial area

A great example of the reinvention of a post-industrial area came from Ian Manson, Chief Executive of Clyde Gateway, Scotland’s biggest and most ambitious regeneration programme. When it comes to recovering from the demise of old industries, the East End of Glasgow has seen many false dawns. As Ian explained, when Clyde Gateway was launched ten years ago, the local community were sceptical about the programme’s ambitions. But they were also ready to engage with the project. A decade on, the area has undergone significant physical generation, but more importantly this has taken place in partnership with the local people. Unemployment in the area is now 26% – still too high, but an improvement on the 39% of 2008. The project has taken risks –  building infrastructure such as roads and a school in the hope that developers will be attracted. And, as Ian explained, Clyde Gateway needs more people to settle in the area to fill the gap left by the 20,000 who moved away in the post-war years.

To attract more people, places need to be distinctive, to surprise and delight. And, as Ian stressed, they need to acknowledge and respond to their historical urban patterns and buildings. For example, the much-loved former Olympia cinema at Bridgeton Cross has been given a makeover, and is now home to a public library, café, boxing centre and Scotland’s first BFI Mediatheque.

Learning from Denmark

The conference was organised by the Royal Danish Embassy in the UK, and there were good examples of successful placemaking from Denmark.

Jacob Kurek, from Henning Larsen Architecture in Copenhagen explained why the Danes are so famous for doing design differently. “We have a curiosity and ambition for making things better for people.” Denmark has put this philosophy into practice, designing clean harbours for swimming in the city centre, providing safe and stylish bike lanes and planning open-air spaces that take account of the challenging Danish winters (what Jacob described as “conquering the public realm”).

This approach has attracted attention elsewhere, and Jacob described his work in Belfast, where there are plans to transform the east bank of the River Lagan, using Copenhagen harbour as a model.

Stephen Willacy, Chief Architect for the city of Aarhus, reminded the audience that there’s more to Denmark than Copenhagen.  Aarhus is a city on the move, with a population growth of 5,000 per year. Stephen described some of the efforts to make Aarhus a good city for everyone by developing facilities for living, playing and working, including an ambitious masterplan for the city’s harbour.

Ewan Anderson of 7N Architects in Edinburgh has also been learning from Denmark. He took his team to Copenhagen to explore the city’s innovative approaches to place making, such as the transformation of a car park into a playground and the creation of a “pop-up neighbourhood” on a former warehouse site. Once back in Scotland, the 7N team developed their own ideas for making more liveable cities – introducing electric bikes for hilly streets, replacing a car park with a modern art gallery and even transforming Edinburgh’s Leith Walk into a Ramblas of the north.

Putting people at the heart of placemaking

Too often, architects and town planners have failed to engage with the communities they serve. Throughout the day, speakers at this conference made it clear that those days are largely in the past. Many made reference to the influential Danish architect Jan Gehl, whose vision for successful public space and urban design had people at its heart.

As this conference demonstrated, his vision is being realised in places as different as Copenhagen and Glasgow, Belfast and Aarhus, to the benefit of visitors and more importantly for those who live there.


More on urban planning and liveable cities:

The rising price of checking in: is there a case for visitor taxes, or will business fund tourism development?

Tourism has a big impact on the UK economy. Figures from the World Travel and Tourism Council show that:

  • The total contribution of travel and tourism to UK GDP was £187.7bn in 2014, and is forecast to rise to £263.9bn in 2025
  • In 2014 travel and tourism directly supported 5.7% of total UK employment
  • Visitor exports from the UK generated £27.4bn (5.6% of total exports) in 2014
  • Travel and tourism investment in 2014 was £13.0bn (4.2% of total investment).

However, tourism development comes at a price, and often the burden falls on local government. Museums and galleries require year-round maintenance; organising, policing and cleaning up after major events can generate significant costs, and spreading the word about an area’s attractions can be expensive. At the same time, responding to the environmental impacts of tourism – from waste management to traffic congestion – can put additional strains on local budgets that are already under pressure from austerity measures.

Which is why some councils have been revisiting the idea of taxing the tourist.

A case for local tourism taxes?

In some of the world’s major cities, accommodation taxes for overseas tourists have become commonplace:

  • Paris charges a city tax based on the grading of the hotel and the part of town it’s in
  • New York bases its hotel tax on a formula of a set amount based on the room value
  • Berlin levies a tax of 5% of the room rate, but has a business traveller exemption

In the UK, accommodation taxes have failed to gain widespread support. The 2007 Lyons Inquiry into the role, function and funding of English Local Government floated the idea of a local visitor tax to be levied by local authorities.

“… in some areas there may be a case for a tourist related tax, developed in partnership with local businesses and residents – possibly through an annual bed licensing scheme levied on operators, or alternatively by directly levying the tax on overnight visitors.”

Both the Labour government and the opposition parties made it clear that they would not be taking the Lyons recommendation any further.

However, the recession of 2008 and subsequent budgetary pressures on local government have forced local authorities to find additional sources of revenue to support tourism development.

  • In 2015, Camden Council was reported to be looking at adopting a £1-a-night bed tax, similar to charges used in Paris, Berlin and Barcelona. It was estimated that the additional charge could raise £5m a year which could be used for additional street cleaning in popular tourist areas.
  • Edinburgh City Council proposed the introduction of a tourist tax to help pay for major events, such as the city’s world-famous arts festivals and Hogmanay celebrations.

In 2013, the London Finance Commission suggested a tourism tax could have particular potential in London because of the size and needs of the capital’s leisure and tourism industry:

“If the city’s cultural, tourist and  entertainment industry are to flourish, there is a powerful argument for a levy that could then be reinvested in marketing and urban realm improvements.”

 The tourist sector’s view

The UK’s tourist industry is strongly against imposing additional charges on tourists, arguing that VAT and the air passenger levy already make the UK one of the most expensive tourist destinations in Europe.

Edinburgh’s proposed tourist tax provoked strong opposition from the industry. A spokesman for an alliance of 250 Scottish tourism businesses and organisations said:

“We are already contributing a huge amount to the economy. It is too easy to take a swipe at us. Scotland is already an expensive place to come and visit because of the value of the euro at present. A tourist tax would simply add further expense for the visitor coming here.”

Another way forward?

Although there is support in some local authorities for an accommodation tax on visitors, the powers to impose such taxes would require new legislation, which in the present political climate is unlikely.

An alternative route to finding additional funding may be found in the idea of Business Improvement Districts (BIDs). These are business-led partnerships which are created to improve the business environment of a commercial area through, for example, improvements to infrastructure and services, public safety, promotion and marketing. The Centre for London has suggested that the BIDs idea could be further developed to create Tourist BIDs, or T-BIDs. In the United States, T-BIDs have been credited with reshaping the tourism landscape and boosting visitor numbers by specifically funding tourism development.

In 2014, the UK’s first T-BID was established when six Highland Council wards voted to establish the Loch Ness and Inverness Tourism BID. Further T-BIDs have also been proposed in Birmingham and Torbay, and it appears that Edinburgh is now also thinking along these lines. The idea is not without its critics, and some businesses have expressed concern that it may amount to a “backdoor tourism tax.”

There are no quick fixes to the challenge of financing tourism development, but if the UK’s visitor economy is to continue growing, the public and private sectors need to continue exploring funding models that meet escalating demands.


Follow us on Twitter to see what developments in policy and practice are interesting our research team. 

Further blog posts from The Knowledge Exchange on economic development:

The civic use of heritage assets

Today, we’re pleased to welcome our guest blogger, Cliff Hague, former Chair of Built Environment Forum Scotland, who reflects on the civic use of heritage assets and the challenges facing Scotland’s historic built environment.

The sorry saga of the hotel proposals* for the Royal High School in Edinburgh illustrates the wider problems that Scotland’s historic built environment faces. While insensitivity from local councils in the face of commercial pressure is by no means new, the hollowing out of local government that began in the 1980s is so profound that the very notion of “civic” has reached a vanishing point. We are left with organisations whose existence is reduced to least cost “service delivery” to customers and clients. The idea that a place belongs to its citizens is imperilled.

Viewed through this prism, the historic environment is stripped of all meaning and memories. It becomes only an item on a balance sheet, where it shows up as negative rather than as an asset, unless it can be monetarised in some way. Faced with the presumption that all investment is good investment, but investment to draw and cater to the whims of a global elite is best of all, it becomes very difficult to conduct a truly rational debate about how historic places should be planned and managed. Decisions are framed in a space where on the one side there is practical economic realism promising “jobs”, and on the other a “heritage lobby”, self-interested, marginal and unaccountable.

Similar unequal contests are taking place globally, not least in the developing world where the institutions defending places are less resourced and established, the growth rates higher, and transparency in governments less than here in Scotland.

Reinfusion of the civic ideal

While, ultimately, each site is unique and a case needs to be made on specific grounds, some general framework for addressing  the challenges can be advanced.  A starting point needs to be a reinfusion of the civic ideal. Villages, towns and cities intrinsically have a civic dimension; they are shared spaces, common experiences, a legacy passed on through time, embodying values and relationships in their built and natural environment. Just by being there each of us shares and has a legitimate stake in the place. The idea that citizens are no more than “third parties”, necessarily subservient to owners and even anonymous investors from far away, has become a means of degrading these connections.  It complements the surge of corporate investment into urban property that Saskia Sassen has recently pointed to as altering “the historic meaning of the city”.

Civic responsibility is not a new idea: what is new is the extent to which it has been squeezed as governments, international (e.g. EU), national and local, have become aligned with footloose finance, which in turn scours the globe for opportunities to achieve higher returns. Concomitant with this process has been the leeching of public service, draining away proactive civic leadership, and leaving only the application of routine procedures as its dilute lifeblood.

The last generation has seen a proliferation of exclusive spaces in urban areas. The obvious ones are gated communities, private streets and security-guarded shopping malls, but increasingly the impoverishment of the civic ideal points to the erection of paywalls to access public buildings and spaces. Within increasingly unequal societies exclusive spaces have become a prerequisite for the privileged, complementing their avoidance of transfer payments to the less well off.

A new civic ideal both requires and can drive enlightenment. We need new eyes to see possibilities beyond the idea that secure and high returns on property investment constitute the unchallengeable logic to drive urban development. Enlightenment also means mobilising civic society to lead and share new thinking, to rise above the apathy of powerlessness and create an active citizenship.

Failings but also possibilities

The situation at the Royal High School site embodies all the failings, but also all the possibilities sketched above. An iconic building on an outstanding site has been underused for years, with a void of civic vision for its use. Then comes the whiff of multi-million pound investment and the promise of an additional facility for the exclusive use of the very rich. The heritage lobby is left to react, wringing its hands at the pre-requisites for a commercially (confidential) viable design.

But what if? What if this jewel in Edinburgh’s World Heritage Site could be combined with the Collective’s City Observatory Redevelopment Project for Calton Hill, to become the catalyst for doing things differently, a hub for civic enlightenment symbolically looking over the civil servants in St Andrews House and the politicians in Holyrood?

Just what might a hub for civic enlightenment be? An ideas and design competition to find out would be a good start, telling the people of the city, its children, professionals and civic groups that they can have a leading voice. It could be a place where regular, high profile “Edinburgh Debates” are staged on topical issues, and live streamed as part of the branding of the city as a global node of ideas and openness. It could be a venue in the Book Festival and the Science Festival, and of course the Edinburgh Lectures. It could incorporate aspects of the School of Music counter-proposal for the Royal High School building.

There could be spaces for multi-disciplinary and international innovation teams, young graduates selected on merit and given space and a time-limited brief to come up with new ideas – social as well as technological innovations to address a practical brief such as the delivery of affordable, carbon-neutral  housing, or narrowing the gaps in educational attainment. There could be some serviced apartments to accommodate visiting “enlighteners in residence”, as well as some commercial lets, and, of course, an interpretation facility explaining civic enlightenment, and pointing to how every individual and community has a part to play.

The whole would be a swirl of ideas and creativity, a place open to all, locally rooted but globally renowned. In other words, we would use the meaning of the building to explain and inspire Edinburgh’s greatest asset – the dynamic fusion of learning, thinking and environment as a catalyst for a high quality civic life. Or we could always have a luxury hotel, with as much new development crammed on to the idle ground as is required to ensure satisfactory returns to investors.


*The Royal High School hotel plans mentioned in this article were rejected by councillors on 17 December 2015, and the search for an appropriate new use for the site will continue.

Cliff Hague is a freelance consultant, researcher, author and trainer. He is Professor Emeritus of Planning and Spatial Development at Heriot-Watt University in Edinburgh, past President of the Royal Town Planning Institute, and of the Commonwealth Association of Planners, and a past Chair of Built Environment Forum Scotland. You can read more about Cliff’s current work on his website: http://www.cliffhague.com/

This article was originally published on the Built Environment Forum Scotland blog. BEFS is the strategic intermediary body for Scotland’s built environment sector, bringing together voluntary and professional non-governmental organisations that operate at the national level.

If you enjoyed this article, we discussed the issue of planning in Edinburgh and the impact of its World Heritage Site status in another recent blog: Is there any value in preserving our built heritage?

Supercommuting: is it worth it?

crowd rush on the london tube

By Rebecca Jackson

In recent years there has been a surge in the number of people in the UK being classed as ‘supercommuters’ – people who travel more than 90 minutes to work each day. And figures from the TUC published last week suggest that over 3 million of us now have long daily commutes of two hours or more, a rise of 72% in the last decade.

Rising rent, the London-centric nature of the British economy and the desire to maintain a healthy work-life balance have all been cited as factors which have contributed to this mass commute which millions of us, myself included, go through every day.

Reliance on commuting for ‘better job’ opportunities

In a recent survey it was found that accountants have the longest average commute, at 75 minutes, with IT software developers next at 65 minutes. The shortest average commute belongs to those who work in the retail and leisure industries, who have commute times of between 20-30 minutes respectively.

A recent IPPR report suggested that commuting, or more specifically the lack of ability to commute, was resulting in many job-seekers remaining out of work. As a result, a reliance on commuting for ‘better jobs’ was limiting the growth of the British economy, particularly in areas outside of London.

Commuting, and the resulting inflexibility this gives many jobs, can also be a barrier to many women, particularly those with families or caring responsibilities, taking on roles which are higher paid or higher up the ‘corporate ladder’, including more senior roles in company structures and professions such as accountancy and law.

The costs of supercommuting

So how realistic is a ‘supercommute’ in terms of cost, and in terms of family life and commitments … and is it worth it?

I calculated the cost and time it would take to commute to London from 4 cities: Manchester, Edinburgh, Belfast and Barcelona (I chose Barcelona because I know someone who did it for a year!).

The scenario I used was for an individual who works full time in an office in the City of London, within walking distance of Liverpool Street Station. All prices shown are averages and will fluctuate depending on proximity to amenities, time of booking transport etc. This information also does not take into account the cost of living more generally, food, utilities, socialising etc.

Untitled 2*Average time, without excessive traffic or delays, for flights includes check in and transfer to Liverpool Street
** Northern Irish “Rates” are slightly different to council tax
*** For a 1 month Zone 1-6 Oyster card OR to fly from MAN; EDI; BFS; BCN to STN and get the Express to Liverpool Street, 3 days per week, returning each night.

The figures seem to show that cost wise, it’s true, supercommutes can save you money if travelling means that you can take a higher wage or better job.

Work-life balance

People who supercommute, while grateful for the better lifestyle it gives them and their families on days off, often highlight how long commutes, which often mean significantly longer working days, impact on their relationships, their health and require significantly more commitment and energy from them as individuals than a ‘normal 9-5 job’ would. An individual’s personal well-being can often be hugely affected by extreme commuting times.

Statistics have also shown that people who supercommute, who have a wife or partner who doesn’t commute with them, or doesn’t undertake a similar length of commute of their own, have a higher rate of divorce and/or separation. And those with children reported stressed and difficult relationships with them too.

Studies have also shown that its not all about the money, and that to equate monetary value to distance commuted, you would need to be offered a pay rise of 40% to compensate for the detriment caused in other areas of life by an extra hour’s commute.

Another factor influencing how realistic supercommuting is as an option for employees, is the willingness of the company, and the ability of the job, to be flexible. Many people who are interviewed, or used as successful case examples of supercomputing, work in jobs where they can work remotely for part or all of the time.

And as you can see in my example above, it is based on the understanding that those commuting from outside London are only doing so on a 3 day week basis, with a view that they would work remotely from home on the other two days. Not all jobs can facilitate this, and neither can all employees.

Is it worth it?

Supercommuting can, therefore, be a way to save money, and offer improved quality of life, enabling people to live closer to family or in the countryside. However it comes at a potential cost to social life and relationships, and to personal well-being in terms of physical and mental health.

Sadly it’s not all afternoon strolls or sangria weekends on a beach in Barcelona, although this can be part of it. It takes commitment to the job and the commute itself and a regular reassessment of the question of “is it actually worth it?”

And, unfortunately for many, supercommuting is no longer a choice, but a situation forced on workers by the state of the housing or employment markets.


Follow us on Twitter to see what developments in policy and practice are interesting our research team.

Further reading: if you liked this blog post, you might also want to read Donna Gardiner’s post on remote working

Is there any value in preserving our built heritage?

By Alan Gillies

Concerns that Edinburgh may lose its World Heritage Site (WHS) status hit the headlines in October, as a team from the UK committee of the International Council on Monuments and Sites, UNESCO’s official adviser on cultural World Heritage Sites, arrived in the Scottish capital for a visit.

Two controversial planning applications for luxury hotels in the city were the focus of attention – the conversion of the former Royal High School (at one time the planned home of the new Scottish Parliament); and the redevelopment of the 1970s St James shopping centre.

The hotel on the St James site, with its ‘spiralling ribbon’ design, was approved by the council’s planning committee in August against the recommendation of council planning officers. The Old Royal High School application is yet to be decided, but is reported to have attracted over 2000 objections via the council’s e-planning portal. Historic Environment Scotland, statutory consultee for planning applications, has also lodged its official objection to the Royal High School scheme.

Although there is uncertainty over whether Edinburgh’s World Heritage status is genuinely under threat, the controversy has highlighted an important issue for planners and city policy makers everywhere. What is the value of conserving the built heritage of a place?

The benefits of World Heritage Site status

In terms of the World Heritage status itself, there are doubts over its benefits for sites like Edinburgh that are already well-known and established tourist destinations. According to Aylin Orbasli, Oxford Brookes University, “This is partly because the heritage tourism map of the UK is already drawn. Bath, Edinburgh, York and Oxford are all popular tourist attractions regardless of whether they are World Heritage Sites or not (Bath and Edinburgh are, York and Oxford are not).

UNESCO itself acknowledges that less well-known UK sites “potentially gain more” than those famous prior to UNESCO designation. As an example of the benefits for smaller sites, it highlights the Cornish Mining WHS, whose annual income has increased by 100% since gaining World Heritage status.

Even for more established sites, UNESCO argues that money invested in conservation by authorities in connection with World Heritage status encourages private sector investment. Using the Edinburgh World Heritage Site as an example, it reports that £414,246 in public grants for building conservation leveraged in additional funding from private sources of over £1.9 million in 2011-12. The most recent figures  for 2013-14 from Edinburgh World Heritage still show that every £1 of public spending leveraged in about £5 from other sources, albeit on a lower level of spend – just under £180,000 in public grants resulting in a total spend of £971,563 on conservation.

Are there drawbacks to WHS status?

A 2010 Oxford Brooked University study of Bath World Heritage Site commented on the planning and development pressures created by the status, including as an example the city’s controversial redevelopment of another 1970s shopping centre (Southgate).

The study found that the city’s WHS status “places additional responsibilities on the local council that are beyond its normal duties”, incurring costs that have to be met by the council itself. It concluded that “Bath does not gain any discernible additional economic benefit from being a WHS”. However the report does suggest that the status had enabled better preservation, stricter development control, attention to detail and investment in the public realm that may not otherwise have been as rigorous.

Wider benefits of the built heritage

Studies of the value of the built heritage more generally have been more consistently positive.

English Heritage’s most recent estimate is that built heritage tourism contributed £5.1bn in the UK in 2011, and that, after including indirect and induced effects, the total economic impacts of built heritage tourism included 393,000 jobs and £14.0bn of economic output.

From a business location perspective, the popularity of historic areas has been highlighted by research for the Heritage Lottery Fund, particularly for those in “the most highly productive parts of the economy” – professional services and the creative and cultural sector. It also found that the ‘heritage premium’ associated with the occupation of these listed buildings (the extra gross value added (GVA) they generate over and above the amount generated by businesses in non-listed buildings) is £13,000 per business per year.

Social and community benefits

There are also non-financial benefits. A study by Newcastle University in 2009 found “the first robust evidence” that living in more historic built environments is linked to a stronger sense of place, and that interest in historic built environments is also linked with higher levels of social capital.

The value people place on historic environments has been further shown in a study by researchers at the LSE, which found that house prices in conservation areas averaged around nine per cent higher than other areas. From a planning perspective, this study was also interesting in that it suggested that conservation areas were actually a popular planning policy both among planners and among the public. Planning officers appreciated the heightened ability to push for high quality new build in designated areas. And, surprisingly, home owners in the conservation areas who had applied for permission were more likely to have positive attitudes toward planning controls than those who had not applied. Perhaps this indicates that the perception of how restrictive planning controls are in conservation areas is not borne out in practice?

Heritage and city development

Of course the danger to be avoided is the temptation to regard historic areas as something to be ‘pickled in aspic’. Cities are living, changing places and the aim of designations such as World Heritage Site and conservation area is not to prevent development.

In fact the main objectors to the two planning cases in question in Edinburgh are not against the building of the hotels as such, but are based on certain specific design grounds. In the St James case, objections were over choice of materials and the effect of a height increase on the skyline; and in the case of the Royal High School, Historic Environment Scotland has objected over the scale of the proposed hotel, which would “dominate and overwhelm” the existing building.

Whatever the outcome of the current planning cases in Edinburgh, and the questions over the city’s World Heritage status, the available evidence does indicate that the built heritage provides significant benefits for cities. The challenge for planners is to find the right balance between conserving the historic nature of such sites but at the same time allowing them to continue to develop to meet the needs of current and future generations. As it says in the Scottish Government’s historic environment strategy, the historic environment should be “cared for and protected, enjoyed and enhanced.”


 

The Idox Information Service can give you access to a wealth of further information on planning and development. To find out more on how to become a member, contact us.

Follow us on Twitter to see what developments in public and social policy are interesting our research team.

Further reading:

Can cities exploit, conserve & promote their historic environment?

Values and benefits of heritage

Our place in time: the historic environment strategy for Scotland

The economic impact of the UK heritage tourism economy

Heritage works: the use of historic buildings in regeneration – a toolkit of good practice

The economics of uniqueness: investing in historic city cores and cultural heritage assets for sustainable development

The costs and benefits of World Heritage Site status in the UK

June issue of Scottish Planning & Environmental Law out now

train tunnel

The Knowledge Exchange publishes a bi-monthly journal covering all aspects of planning and environmental law in Scotland. SPEL Journal (Scottish Planning & Environmental Law) launched over 30 years ago and is one of the leading information sources on land use planning and environmental legislation across the country. Continue reading

Green for go: the rebirth of light rail

tramby James Carson

When Edinburgh’s new tram system opens this week it will be three years overdue and millions of pounds over budget. But, in spite of the delays, spiralling costs and contractual difficulties, the Edinburgh system is joining a wider urban light rail renaissance.

Since the 1990s, municipalities around the world have been investing more in light rail transit systems: Continue reading