Regaining momentum: can Mobility-as-a-Service get back on the road?

When we last wrote about it in 2019, Mobility-as-a-Service (MaaS) appeared to be on the threshold of transforming the way we get around. An innovative MaaS project had already taken off in Finland, and pilot projects in Sweden and the UK were trialling the advantages of bundling together different transport modes into a single service.

But more recently, some of the high hopes behind MaaS appear to have faded, with some questioning whether the concept needs a reboot.

The benefits of MaaS

The big idea behind MaaS is that anyone can use their mobile device to plan, manage and pay for a journey, selecting from a menu of transport options – such as buses, trains, ride-hailing and bike sharing services.

For passengers, MaaS promises greater freedom of choice. In addition, MaaS has the potential to help support government policy objectives, such as promoting active lifestyles, reducing traffic congestion and improving the air quality of our cities. For transport providers, MaaS could generate new business and cost savings. Research published in 2020 found that transport-related energy consumption can be reduced by up to 25% by allowing travellers unbiased choice of mode of transport for each trip.

Putting the brakes on MaaS

In spite of its appealing possibilities, the momentum driving MaaS seems to have stalled. Reluctance by drivers to give up their cars, the contractual and technical complexity of combining multiple transport modes into one service, and the challenge of getting private companies and public services to work together have all hindered the development of MaaS.

In Finland, once the shining example of MaaS in practice, the operation of the platform has been overshadowed by a conflict over ticketing apps between the country’s leading MaaS provider and Helsinki’s local transport authority. Elsewhere, private sector-led MaaS initiatives have run into financial difficulties.

Debunking the myths about MaaS

Despite these setbacks, MaaS still has its champions. Last month, in a webinar hosted by Intelligent Transport, Sohejl Wanjani and Ulrich Lange from German technology firm Siemens responded to some of the arguments that are often put forward against public transport authorities developing MaaS solutions.

A new platform requires a new app
While it’s possible to build a new app solely for MaaS functions, existing apps can be expanded, meaning users don’t have to have multiple accounts and payment methods.

Building a new MaaS project is too big for us
Two options are open to providers: start with one service provider, offering a fully integrated service (planning, booking and paying for trips within the MaaS app) and later add additional service providers; alternatively, start with several service providers, and offer only planning and booking, but not payment.

Most users rely on Google Maps. We can’t do better than that
The key to a successful MaaS system is data, and transport authorities are rich in data about usage of their services. MaaS systems can use real time data that Google does not have, and can integrate ticketing and booking for all modes of transport. In addition, transport authorities can generate income from their own datasets, adapted to local circumstances. Once passengers are assured of the integrity and quality of the data, they are more likely to use the service.

A good example of this is Denmark’s Rejseplanen. This nationwide mobility platform was launched in 2007, and has since achieved more than 5 million downloads. In Denmark, this app is used more frequently than Google Maps, and its extensive data set continues to drive its popularity. Today, Rejseplanen includes information not only for rail, bus and metro services, but also cycle hire and even domestic air services.

Upgrading to a MaaS platform is not financially viable
As cities introduce measures to reduce traffic congestion, it should now be clear that the need to tackle climate change is driving a shift away from private vehicle use to shared modes of transport that are healthier for people and for the planet. MaaS can contribute to climate-friendly travel, while helping transport providers achieve their strategic goals – generating additional revenue streams, increasing passenger usage and creating new mobility services.

Last year, Renfe, the national railway company of Spain, signed a contract with Siemens to develop a nationwide MaaS platform that will allow users to plan, book and pay for trips in a single application. The system will integrate different modes of shared and public transport, such as train, bicycle, metro, bus, car sharing, and scooter services. Renfe clearly sees MaaS as a viable concern; it expects the new service to generate a 4% increase in train travel, 650,000 new customers, and €156m in additional revenue.

MaaS on the move

MaaS is by no means a lost cause. Last month, a research study estimated that the worldwide market for MaaS would grow at a compound annual growth rate (CAGR) of 36.8% over the next five years.

Meanwhile, Berlin’s Jelbi service is currently the world’s largest MaaS solution, bringing together public transport, bike sharing, e-scooter, taxis and ridesharing services, as well as offering 12 “Jelbi Stations” where users can rent, return and recharge a range of different vehicles.

Last year, Pittsburgh’s mayor unveiled its own MaaS programme. Move PGH is a partnership between the city’s public transport authority and an assortment of carpooling, car rental, e-scooter and bike sharing enterprises.

Final thoughts

MaaS is still in its infancy, and it’s too early to be sure of its future direction. While its proponents present a seductive vision of car-free cities, cleaner air, clearer streets and almost unlimited choices for passengers, the reality may be very different.

A 2020 study questioned the assumptions surrounding MaaS, and argued that, while MaaS has strong potential for increased mobility, there are also “…unanticipated societal implications that could arise from a wholesale adoption of MaaS in relation to key issues such as wellbeing, emissions and social inclusion.”

With MaaS at a crossroads, it will be worth revisiting this issue to assess its progress.

Further reading: more on travel and transport from The Knowledge Exchange blog

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Cycle-friendly societies: lessons from the Dutch and the Danes

The Netherlands and Denmark have become synonymous with high numbers of cyclists and extensive cycling infrastructures. In Denmark, 9 out of 10 people own a bike, while the Netherlands has an estimated 16.5 million bikes in a country of 17.3 million people. Both countries have developed impressive cycle networks and have integrated cycling infrastructure into wider transport planning.

But the prevalence of cycling in these countries didn’t happen overnight – or by accident. Campaigning, urban planning, political support and investment all had roles to play in making the Netherlands and Denmark such great role models for bike-friendly societies.

A historical perspective

In the first decades of the twentieth century, as in other parts of Europe, cyclists in Denmark and the Netherlands were in competition for road space with horses, trams and growing numbers of cars. In Denmark during the 1920s and ‘30s there was a long-running debate on how to accommodate cyclists on Danish roads. Initially, a painted line to separate cyclists from other traffic was suggested. But a high number of accidents pushed Danish planners towards a separate cycling infrastructure, which has grown into the widespread network Denmark has today.

In the Netherlands, taxation funded a national network of cycle tracks across the country.  But after the Second World War, the rise of motor vehicles confined cyclists to the margins, with some cycle paths removed to widen roads for cars. The city of Rotterdam, destroyed during the war, was rebuilt with a plan that put the automobile at its centre, with people commuting by car from the new suburbs.

This decline in cycling also happened in other European countries. In the UK, the 15% of all trips taken by bike in 1950 had plummeted to just 1.3% of trips in 1975. But in the 1970s, popular protests took place in Denmark, Germany and the Netherlands against motorway expansion, triggered by steep oil price rises and a growing environmental movement. This backlash persuaded urban planners that more consideration needed to be given to cyclists, pedestrians and public transport. Since then, national and local governments have prioritised policies to make cycling safer, more convenient and more attractive. As one study has noted:

“Instead of catering to ever more motor vehicles by expanding roadways and parking facilities, Dutch, German, and Danish cities have focused on serving people, making their cities people-friendly rather than car-friendly, and thus more liveable and more sustainable than American, British, and Australian cities.”

Cycling today in Denmark and the Netherlands

In the Netherlands today there are 35,000km of cycle paths, while Denmark has 12,000km. In both countries, traffic calming measures have restricted or banned cars on residential streets and have imposed speed limits. There are extensive bike parking facilities – the Dutch city of Utrecht, for example, is building a further 30,000 bike parking spots as part of a ten-year infrastructure plan.

Integration with public transport networks complements the efforts to encourage more people to get on their bikes – in the Netherlands, 50% of all public transport trips begin with a bicycle ride. From an early age, Dutch, German and Danish citizens are taught how to be safe cyclists and to make motorists aware of other road users.

Prioritising cycling ensures that cyclists can get around quickly and safely. In Copenhagen, electronic systems coordinate traffic lights to recognise bikes instead of cars, which means cyclists travelling at a speed of 20km/h find that they hit green lights all the way into the city in the morning, and back again at the evening rush hour.

Could it happen here?

With decades of cycle-centric planning and investment, Denmark and the Netherlands are miles ahead of the UK. But one of the few positives emerging from the coronavirus pandemic in this country has been a resurgence of interest in cycling. During the 2020 lockdowns, some UK cities created pop-up bike lanes, and bike sales soared by 63%. A wave of new cyclists took to the streets, with many feeling safer in the saddle than on crowded public transport.

But with traffic now returning to pre-lockdown levels, cycling campaign groups are worried that the momentum may be lost. As Keir Gallagher of Cycling UK told the BBC:

“If measures aren’t taken now, then unfortunately a lot of those people who have discovered cycling are going to be lost and people are going to return to their cars if they don’t feel safe.”

As Denmark and the Netherlands have demonstrated, infrastructure is a vital factor in persuading more people to take up cycling. One UK city that’s been working hard to improve its cycling infrastructure is Cardiff. In 2017, Cardiff Council launched a 10-year cycling strategy, which aims to make walking or cycling the first choice for short trips within the city. Working with transport planners and civil engineers, the council has identified five primary route corridors for cycleways, connecting major destinations, existing communities and strategic development sites across the city. In the coming years, over 30km of segregated cycle routes will radically improve Cardiff’s cycling infrastructure. Clearly, Cardiff’s efforts are paying off: last year, the city came top in a poll to be named Britain’s best cycling city.

The road ahead

The rewards of cycling for individuals and for wider society are numerous. Cycling causes almost no noise or air pollution and consumes far fewer resources than automobiles. It’s also good for physical and mental health and is much more affordable than other modes of transport.

The economic impacts of cycling are also considerable. A 2015 study by the University of Birmingham highlighted a number of benefits: cyclists visit local shops more regularly than drivers; property values of homes in cycle-friendly areas are higher; cycling to work leads to lower staff turnover and fewer sick days; and facilities allowing children to cycle to school save on the public cost of school travel.

With governments now aiming to build back better, fairer and greener, perhaps there’s never been a better time to learn lessons from our neighbours on how to be a cycle-friendly society.


Further reading: more on sustainable transport from The Knowledge Exchange

The economic impacts of the coronavirus outbreak: what the experts are saying

While the coronavirus outbreak is first and foremost a public health emergency, the economic damage caused by the pandemic is also a huge concern. In recent weeks, think tanks and economists have been offering their thoughts on just how badly they believe the economy will be affected by Covid-19, and how long it might take to recover.

With each passing week it’s emerging that the economic impact of the coronavirus could be more severe than first thought. The International Monetary Fund (IMF) has warned that the shutdown of economic activity in the world’s major economies is likely to trigger a far more painful recession than the one following the financial crisis of 2008. The IMF now believes that the world is facing the worst economic downturn since the Great Depression of the 1930s.

In the UK, an equally gloomy prognosis has come from the Office for Budget Responsibility (OBR), the government’s fiscal watchdog. Its stark assessment of the possible economic impact of Covid-19 indicates that the UK economy could shrink by 35% and unemployment could rise to more than two million.

The regional picture

The economic impact of coronavirus is varying significantly across the country. Research by the Centre for Progressive Policy (CPP) has revealed that the decline in economic output is estimated to reach almost 50% in parts of the Midlands and the North West in the second quarter of this year. In terms of decline in Gross Value Added (GVA), Pendle in the North West is estimated to be the hardest hit local authority in the UK, followed closely by South Derbyshire and Corby in the East Midlands.

In Scotland, since the coronavirus outbreak began, the University of Strathclyde’s Fraser of Allander Institute (FAI) has been publishing regular updates about how business is being affected.

The FAI’s most recent survey of Scottish businesses  finds that, while all sectors of the Scottish economy have been severely affected by the crisis in terms of staffing levels, the accommodation and food services sector (which includes hotels, bars and restaurants) has experienced the harshest impacts, with 77% of businesses reducing staff numbers. In addition, 85% of businesses expect growth in the Scottish economy to be weak or very weak over the next 12 months.

On a more positive note, the FAI survey found that more than 95% of businesses which are planning to use the UK government’s  Coronavirus Job Retention Scheme believe it will be ‘very effective/effective’ in supporting their survival during the pandemic.

Business and employment support

The Job Retention Scheme is one of a series of measures introduced by the UK government aiming to limit the impact of the coronavirus, and ensure much of the economy is able to recover when the health crisis is over. While these actions have been widely welcomed, there have been calls for the UK to learn from more innovative measures adopted by other governments.

A report by the Policy Exchange think tank has highlighted Denmark’s wage subsidy, which is differently calibrated to the Job Retention scheme in the UK. While the Danish government is covering 75% of the salaries of employees paid on a monthly basis who would otherwise have been fired, for hourly workers the government will cover 90% of their wages, up to £3,162 per month. The Policy Exchange report notes that this assumes that workers paid by the hour won’t have the savings and support networks that generally better off salaried workers are likely to have.

Household challenges

The bigger economic picture is bad enough. But the real pain of an economic recession will be felt much closer to home. For individual households, social distancing measures aiming to contain the spread of coronavirus are already having significant impacts on spending habits. Research by the Institute of Fiscal Studies (IFS) has highlighted how these changes may be affecting people on different incomes.

The IFS suggests that richer households will be more resilient to falls in income since a considerable proportion of their spending goes on things that are currently not possible, such as eating out and holidays. But because lower-income households spend a higher share of their income on necessities, such as rent and food, the IFS suggests that they will be less resilient to any fall in income.

Exiting lockdown

In recent days, governments in France and Germany have set out plans for easing their lockdown restrictions, while Austria and Italy have already allowed some shops to open.  But the UK government has extended its lockdown to the beginning of May, and has not announced a clear exit strategy.

The uncertainty surrounding the trajectory of the coronavirus makes it exceptionally difficult to see when things might return to normal. But some analysts are becoming concerned about the harm that a prolonged lockdown might do.  A discussion paper published at the beginning of April highlighted some of these dangers:

“A long lockdown will wipe out large swathes of the economy. There will be a negative impact both financially and mentally on too many people. Already the lockdown has seen a surge in domestic violence. How to end the lockdown is key to helping restart the economy.”

The authors of the paper have put forward a strategy for ending the lockdown, suggesting that a phased traffic light approach (red, amber, green) would give everyone a clear sense of direction and address the economic, social and quality of life challenges posed by the lockdown.

After the virus

There is no clear agreement among economists on how the economy might fare once the health emergency has passed. Some economists forecast a sharp recovery, others suggest it will take two or more quarters, while still others forecast an initial boost in activity followed by another dip when the effects of unemployment and corporate bankruptcies start to filter through.

But there is a growing sense that the pandemic will have a fundamental impact on the economic and financial order. And in the UK, Paul Johnson, director of the IFS,  has suggested there will be an economic reckoning:

 “We will need a complete reappraisal of economic policy once the current economic dislocation is behind us. Tough decisions will have to be made which are likely to involve tax rises and higher debt for some time to come. The only other alternative would be another period of austerity on the spending side. That looks unlikely.”


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Youth Work in the Digital Age – What Next?

by Scott Faulds

On Tuesday 3rd September, youth work organisations from across the European Union came together in Glasgow to launch the European Guidelines for Digital Youth Work, training materials and a collection of short films showcasing Good Practice. This was the culmination of a two-year transnational Erasmus+ project, designed to foster shared understandings and inform, inspire and empower the wider youth work sector to get to grips with youth work in the digital age.

The project was conducted in partnership with YouthLink Scotland, Centre for Digital Youth Care (Denmark), Verke – The National Digital Youth Work Centre (Finland), wienXtra MedienZentrum (Austria), JFF – Institut für Medienpädagogik (Germany), National Youth Council of Ireland and Camara Education Limited (Ireland).

Keynote Speaker: Dr Jane Melvin

To kick off the conference, keynote speaker Dr Jane Melvin of the University of Brighton, spoke of her journey from technophobe to technophile and of her belief that there is no longer an option for youth workers not to embrace digital technology.

Dr Melvin argued that youth workers should utilise any tool which could allow for the better engagement of young people. She described this as the “digital hybrid approach”. This approach encourages youth workers to adopt a critical standpoint when considering the use of digital tools and actively encourages the questioning of why and when digital tools are utilised. Dr Melvin contends that it is as much about using digital tools thoughtfully as it is about deciding when not to use them.

Additionally, Dr Melvin stressed that the concept of young people being digitally literate is no longer relevant in a time where technology is advancing at an ever-faster pace. In the digital age, it is vital that young people can navigate a variety of different digital tools and be confident in adopting new technologies as they emerge. This ability to transfer existing knowledge to critically assess the best way to interact with new and emerging technology has been described as digital fluency, and Dr Melvin advocates the need for every young person to develop this fluency to enable them to thrive in the digital age.

In closing, Dr Melvin stated that for youth work in the digital age, it is essential to find a balance between conservative stability and runaway adoption, to ensure that youth workers can truly reap the benefits of the digital age.

Digital Youth Work in Scotland

As the conference was held in Glasgow, it seemed only fitting to hear about some of the work that youth work organisations in Scotland were doing to help adapt to the digital age.

We heard from Claire McGinley and Inigo Sands from Paisley YMCA, which has received awards for their digital youth work and has fostered partnerships with Microsoft, Google and the University of the West of Scotland.

Claire and Inigo began by stressing that there is no specific type of young person who will take part in digital youth work, as digital skills are vital to allow young people to access the world of work. We all access the digital world as part of our day-to-day lives and for young people there is less of a distinction between the real and online world. Therefore, is it crucial that youth workers are able to help young people develop their digital skills. This is something Paisley YMCA has had a great deal of success at with, through fostering a good environment for ‘stealth learning’.

Paisley YMCA has a maker space, a STEM for girls’ club, coding dojo and are able to adapt to the needs of young people as new digital tools emerge. However, it is not simply about young people becoming experts at using a 3D printer; the activities offered by Paisley YMCA are about giving young people an opportunity to try new things.

Claire and Inigo concluded that there is no secret formula to digital youth work; you just have to do it, and be open to the opportunity for vertical learning.

We also heard from representatives from the Young Scot 5Rights Young Leaders, who spoke of their work to promote the five digital rights for young people, which were based on the United Nations Convention on the Rights of the Child. The five rights are:

  1. The right to remove
  2. The right to know
  3. The right to safety and support
  4. The right to informed and conscious use
  5. The right to digital literacy

The Young Scot 5Rights Young Leaders presented the Scottish Government with their report, Our Digital Rights, which featured 20 recommendations of how the Government can best support the protection of these rights. Recommendations included the integration of digital literacy across all school subject areas, the ability to limit the unnecessary collection and use of young people’s data and the provision of greater internet access in rural areas of Scotland.

The Scottish Government accepted the recommendations of the report and the Cabinet Secretary for Culture, Tourism and External Affairs, Fiona Hyslop, has agreed to keep the 5Rights Young Leaders involved during its implementation. The 5Rights Young Leaders concluded by voicing their desire for Scotland to become a leading example of how young people and children can benefit from the digital age without having their safety and privacy compromised.  

Good Practice

One of the key aims of this Erasmus+ project was the facilitation of the exchange of good practice and knowledge across the European Union. At the conference, we had an opportunity to hear from each of the partner organisations and learn about the work they were doing in their respective countries. The Digital Youth Work website features a collection of videos featuring Good Practice, as well as an extensive library of training materials.

One particularly interesting example was the online counselling services offered by Denmark’s Centre for Digital Youth Care, who operate three tailored online services.

  1. Cyberhus – a general forum for young people aged between 9 and 23 years old
  2. Mitassist – focused on young men and utilises gamification to keep them engaged
  3. Netstof – focused on discussing drug and alcohol problems for young people aged between 15 and 24 years old

These services offer a space for young people to seek advice and discuss problems anonymously, either with their peers on the moderated forum or with qualified social workers. Cyberhus has 40,000 unique visitors each month and the top three issues regularly discussed are self-harm, eating disorders and relationships. The number of regular users and the type of issues discussed can be challenging for staff, who all have to complete a twelve-week course before working on the platform.

 

Digital Youth Work Good Practice video featuring Denmark’s online counselling platforms


The Centre for Digital Youth Care view this service as vital in helping support young people in Denmark. The anonymity these platforms provide is often attractive to young people, with the vast majority not wishing to provide social workers with their location or confirming if they are already in touch with a professional treatment provider. Anni Marquard, the creator of Cyberhus, believes that youth workers must be willing to adapt to allow them to engage with young people. After all, 88% of all visits to Cyberhus are from smartphones. The use of digital tools to enable anonymous online counselling has enabled young people across Denmark to access support when they need it most and the platforms regularly provide more counselling sessions than their real-life counterparts. Thus, it is clear that youth workers must be ready to adapt to the digital age in order to best engage young people.

Final Thoughts

The conference demonstrated that a great deal of work has been done by organisations and countries across the European Union.

The ability to exchange good practice and knowledge from youth workers across the EU enabled everyone to gain a new perspective on how to approach the implementation of new digital tools and was aided by the format of the conference which encouraged networking and dialogue.

The basis of this transnational Erasmus+ project was the exchange of good practice to enable youth workers across Europe to harness the tools of the digital age to better support young people.

Through the production of the European Guidelines for Digital Youth Work, Good Practice videos and training materials, it is clear that not only has this project been a success, but it has resulted in the creation of a powerful and effective resource that can empower youth workers across the world to meet the challenges of the digital age.


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Liveable cities with people at their heart

The historic Royal Mile in the centre of Edinburgh was the suitably attractive setting for a conference last week on liveable cities. As Paul Lawrence, Executive Director of Place at Edinburgh City Council, observed, Edinburgh has been grappling with liveability for 300 years. But it’s one of many cities now facing new challenges to ensure that the concept applies as much to the “have-nots” as to the “haves.”

Including the precariat

Paul described Edinburgh’s single biggest challenge as addressing social and economic polarisation. While the city has a very successful economy, the benefits are not being enjoyed by all of its people. Many have well-paid jobs and enjoy a good quality of life, but those at the fringe of the labour market – the “precariat” – are on short-term contracts, with low wages and poor housing.

At the same time, the city of Edinburgh is facing significant urban planning challenges. Paul highlighted the difficulty for pedestrians – particularly those with disabilities – negotiating Princes Street at the height of the Edinburgh Festivals, and noted that the city didn’t have a single example of a successful pedestrian precinct.

Making successful places

The theme of how to make cities more liveable was taken up by Ian Gilzean, Chief Architect for the Scottish Government. He gave numerous examples of successful placemaking, such as the Crown Street and Laurieston redevelopment projects in Glasgow and regeneration in Edinburgh’s Craigmillar district. Ian also highlighted the work of charette programmes, which bring communities together to engage in the design and development of their neighbourhoods.  Ian stressed that the key drivers of sustainable development – social, economic and environmental – were also vital for improving the health and wellbeing of communities.

Reinventing a post-industrial area

A great example of the reinvention of a post-industrial area came from Ian Manson, Chief Executive of Clyde Gateway, Scotland’s biggest and most ambitious regeneration programme. When it comes to recovering from the demise of old industries, the East End of Glasgow has seen many false dawns. As Ian explained, when Clyde Gateway was launched ten years ago, the local community were sceptical about the programme’s ambitions. But they were also ready to engage with the project. A decade on, the area has undergone significant physical generation, but more importantly this has taken place in partnership with the local people. Unemployment in the area is now 26% – still too high, but an improvement on the 39% of 2008. The project has taken risks –  building infrastructure such as roads and a school in the hope that developers will be attracted. And, as Ian explained, Clyde Gateway needs more people to settle in the area to fill the gap left by the 20,000 who moved away in the post-war years.

To attract more people, places need to be distinctive, to surprise and delight. And, as Ian stressed, they need to acknowledge and respond to their historical urban patterns and buildings. For example, the much-loved former Olympia cinema at Bridgeton Cross has been given a makeover, and is now home to a public library, café, boxing centre and Scotland’s first BFI Mediatheque.

Learning from Denmark

The conference was organised by the Royal Danish Embassy in the UK, and there were good examples of successful placemaking from Denmark.

Jacob Kurek, from Henning Larsen Architecture in Copenhagen explained why the Danes are so famous for doing design differently. “We have a curiosity and ambition for making things better for people.” Denmark has put this philosophy into practice, designing clean harbours for swimming in the city centre, providing safe and stylish bike lanes and planning open-air spaces that take account of the challenging Danish winters (what Jacob described as “conquering the public realm”).

This approach has attracted attention elsewhere, and Jacob described his work in Belfast, where there are plans to transform the east bank of the River Lagan, using Copenhagen harbour as a model.

Stephen Willacy, Chief Architect for the city of Aarhus, reminded the audience that there’s more to Denmark than Copenhagen.  Aarhus is a city on the move, with a population growth of 5,000 per year. Stephen described some of the efforts to make Aarhus a good city for everyone by developing facilities for living, playing and working, including an ambitious masterplan for the city’s harbour.

Ewan Anderson of 7N Architects in Edinburgh has also been learning from Denmark. He took his team to Copenhagen to explore the city’s innovative approaches to place making, such as the transformation of a car park into a playground and the creation of a “pop-up neighbourhood” on a former warehouse site. Once back in Scotland, the 7N team developed their own ideas for making more liveable cities – introducing electric bikes for hilly streets, replacing a car park with a modern art gallery and even transforming Edinburgh’s Leith Walk into a Ramblas of the north.

Putting people at the heart of placemaking

Too often, architects and town planners have failed to engage with the communities they serve. Throughout the day, speakers at this conference made it clear that those days are largely in the past. Many made reference to the influential Danish architect Jan Gehl, whose vision for successful public space and urban design had people at its heart.

As this conference demonstrated, his vision is being realised in places as different as Copenhagen and Glasgow, Belfast and Aarhus, to the benefit of visitors and more importantly for those who live there.


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Public transport: lessons from our Nordic neighbours

Public transport is a vital element in the lives of many people. Commuters rely on bus, train, tram and metro services to get them to and from work. Public transport is also crucial for those without cars who need to access education, training, health and social care services.

The state of UK public transport

Recent research by the Urban Transport Group (UTG) has reported important trends in public transport England. Among the findings:

  • Buses remain the most used form of public transport, but service levels and usage have been in decline.
  • There has been rapid growth in rail passenger numbers over the last decade.
  • Patronage on Light Rail systems in England has seen an increase of 44% since 2007/08.

Elsewhere in the UK, there’s a mixed picture on the state of public transport:

  • New legislation introduced by the Scottish Government aims to halt the decline in bus use in Scotland, where passenger numbers fell by 10% over five years. Meanwhile, the rail regulator has demanded improvements to the punctuality of trains in Scotland.
  • Wales has seen a steady decline in bus usage in recent years, although over the same period passenger numbers on trains have increased.
  • Translink, which provides public transport in Northern Ireland has reported that trips by fare-paying passengers increased for the second year in a row, with rail passenger numbers reaching their highest level in 50 years.

Overall, rail passenger numbers in the UK are rising, although the recent disruption to services in the south east and the north of England following timetable changes underlined ongoing dissatisfaction with the standards of service from rail companies. Meanwhile, Britain’s bus network continues to shrink, especially on local routes.

Lessons from Scandinavia

When it comes to public transport, it’s often enlightening to look at how other countries manage. A recent UTG report explored how transport authorities in Sweden, Denmark and Norway are using devolved powers to transform public transport for the better. The report, written by Professor Tom Rye, from the Transport Research Institute at Edinburgh Napier University, considered various aspects of public transport, including service levels, fares, technological innovations, environmental impact and franchising.

Service levels

The report found that, in comparison with the equivalent city regions in the UK (outside of London), service levels in the Nordic countries are higher, particularly during off-peak times. In rural and low-density suburban areas, a higher level of service is provided since there is an element of cross-subsidy between revenue-generating and loss-making routes. By contrast, in the UK bus deregulation does not allow for comparable levels of cross-subsidy.

Fares

In Scandinavia, as in many other parts of continental Europe, fares are zonal and multi-modal. Passengers can travel on the same ticket by rail, bus, light rail, and in some cities on urban ferries. Journeys are paid for on a stored value or season ticket smartcard. The research found that, in comparison to incomes, fares for frequent users in Scandinavian cities are similar to those in the UK, but season tickets often cover wider geographical areas.

Technological innovations

The report provides examples of significant innovation on vehicle technologies, including smart ticketing. In Norway fares are increasingly supplied as mobile tickets.

Environmental impact

The research found that the Scandinavian countries have ambitious plans for public transport’s role in reducing carbon and toxic emissions. These include low or zero emission bus fleets and modal shifts from other transport modes. Copenhagen’s metro and suburban rail services are a key part of the city’s plan to be the first in the world to be CO2 free by 2025. There will be no diesel-powered buses in Oslo by 2020, and in Sweden Skåne’s bus fleet will run on fossil-free fuel by the same year.

Franchising

Public transport strategies in Norway, Sweden and Denmark are aligned with wider national and sub-national goals for economic development, land use planning and social cohesion. Levels of revenue support for bus services underpin a high quality of service, and levels of public transport use are high (although in Denmark, heavy investment in cycling infrastructure means public transport usage is relatively low).

One of the key features of public transport in Scandinavia is that virtually all bus services have been franchised. Metro and tram services are also provided either through franchising or by the incumbent municipal operator.The report notes that the main impact of franchising of bus services in all three countries has been to reduce costs and increase quality. The authors note that:

“…franchising in these countries and regions gives public sector Passenger Transport Authorities the direct ability to improve aspects of service because they specify and purchase that service from private sector operators. Thus, if they have the resources and are willing to pay for improvements, these can be delivered rapidly, to deliver on policy ambitions.” 

The Scandinavian way

Even as local, devolved and national governments are trying to encourage greater use of public transport, the evidence suggests that in a significant number of British cities – including Glasgow, Birmingham, Bristol, Leeds and Sheffield, the number of people travelling by public transport is falling.

The UTG report suggests that the Nordic model provides a road map for improvement in the way that UK transport service providers currently deliver urban public transport:

“Scandinavian countries have taken this approach because there is a political and public consensus that public transport is a public service. A public service that has a key role to play in tackling road congestion, reducing greenhouse gases and air pollution. A public service that also spreads the benefits of economic growth and promotes social cohesion through ensuring better connectivity within and between communities – including linking peripheral areas with the main towns and cities that are driving the wider economy.”


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Denmark’s digital ambassador: should the UK be following suit?

 

By Steven McGinty

On 26 January, the Danish Ministry of Foreign Affairs announced that they would be appointing the world’s first ‘digital ambassador’ to act as the nation’s representative to major technology companies, such as Google, Apple, Facebook and Amazon.

At a conference on the future of the Foreign Service, the Foreign Minister, Anders Samuelsen, explained that:

Denmark must be at the forefront of technological development. Technological advances are making such a great impact on our society that it has become a matter of foreign policy. I have therefore decided to announce the appointment of a digitisation ambassador.

In a follow up interview with Danish newspaper Politken, Mr Samuelsen expressed his belief that multinational technology giants “affect Denmark just as much as entire countries”. He highlighted the examples of Apple and Google whose market values are so large that if they were countries they would only narrowly miss out from inclusion in the G20 – the global forum for cooperation between the world’s 20 major economies.

As a result of this economic strength, together with tech firms’ impact on the everyday lives of citizens, Mr Samuelsen argues that the technology sector should be treated as a form of ‘new nation’, which Denmark must develop closer relationships with.

Cooperation between nation states and the technology sector

Technology companies are becoming involved in activities that were once reserved for nation states. For example, Mr Samuelsen’s Liberal party accepts donations in Bitcoin – an online currency which challenges the state’s role as the only issuer of legal tender. And Microsoft have signed a partnership agreement with the French Ministry of Education to provide teacher training, in order to prepare teachers for running special coding classes.

The technology industry argues that it is better placed than national governments to provide effective digital services, at cheaper prices. In terms of national security, computer engineering expert and academic, Jean-Gabriel Ganascia, argues that this is probably the case. Mr Ganascia highlights that Google and Facebook have vast image databases that enable them to use facial recognition software far better than any national security service. Therefore, countries have started working with technology companies on a variety of crime and public safety issues.

Citizens are also spending greater amounts of time on social media platforms. In an interview with The Washington Post, Mr Samuelsen stated that more than half of the world’s data has been created in the past two years (much of this from major platforms such as Facebook). This trend has implications for the privacy of citizens and the spreading of false information, a phenomena that has been labelled ‘fake news’. These issues are fundamentally important for citizens and nation states, and are likely to increase cooperation between countries and the technology sector.

Australia’s Ambassador for Cyber Affairs

Although Denmark will be the first country to introduce a digital ambassador, another government has made a similar appointment. In January, Dr Tobias Feakin was appointment as Australia’s Ambassador for Cyber Affairs. His role focuses on cyber-security, but also includes issues such as censorship and promoting internet access. At this stage, it’s unclear whether Dr Feakin will have direct contact with technology companies and whether this relationship will involve discussions over economic issues such as taxation.

Is a digital ambassador necessary?

Not everyone, however, is buying into the appointment of a government representative focused solely on digital issues. Technology journalist, Emma Woollacott, believes that it’s a ‘terrible idea’.

According to Ms Woollacott, Denmark already has a good relationship with technology companies, highlighting that Facebook has recently announced plans to build a new data centre in Odense, creating 150 new permanent jobs. These views may have some merit, as Mr Samuelsen has confirmed that the deal between the Foreign Ministry and Facebook was the result of three years of behind-the-scenes work.

Ms Woollacott also argues that Denmark is setting a worrying precedent by equating a private company to a nation state.  In her view, the importance of the technology sector could have been acknowledged through hiring knowledge staff, rather than granting it a ‘unique political status’.

However, Professor Jan Stentoft, who researches the insourcing of technological production to Denmark, believes creating the ambassadorial post is a good idea. He explains:

We have much to offer these companies, but Denmark is a small country, and we obviously need to make ourselves noticed if we are to attract them to the country.

Marianne Dahl Steensen, CEO of Microsoft Denmark, also welcomed the creation of a digital ambassador position, but did acknowledge that the company ‘can hardly be equated with a nation’.

Should the UK introduce a digital ambassador?

By introducing a digital ambassador, Mr Samuelsen is taking a pragmatic approach to ensure Denmark is a key player in the international digital economy, as well as attempting to manage the impacts of an increasingly digital society.

Although appointing an ambassador for the technology sector poses philosophical and ethical questions, the UK should closely monitor how this new role develops and the potential benefits (and challenges) it brings for Denmark. In particular, if the new role is able to improve dialogue between technology companies and the security services on matters such as privacy, or help address the sector’s need for digitally skilled workers, then maybe introducing a digital ambassador is something worth exploring.


Follow us on Twitter to see what developments in public and social policy are interesting our research team. If you found this article interesting, you may also like to read our other digital articles

Should the UK introduce a tax on sugar?

An assortment of liquorice allsorts sweets.

by Stacey Dingwall

Recent months have seen two enquiries to our Ask a Researcher service for evidence on sugar consumption in the UK. Namely: should this be taxed?

Sugar has become somewhat of a villain in the UK, with magazine articles, research and governments all telling us that we should be greatly reducing, or even eradicating completely, our consumption of added sugars in particular. The week beginning 30th of November even saw the first National Sugar Awareness Week, part of a campaign to encourage the government to establish a sugar reduction programme in the UK. However, is a ‘sugar tax’ really necessary?

Sugar consumption: a public health issue?

According to the Royal Society for Public Health (RSPH), absolutely. Last month, they published a review of how to tackle obesity in the UK, which included the introduction of a sugar tax. The report notes that, according to the latest forecasts, half of all adults in the UK are expected to be classed as obese by 2050. Key to reversing this trend, it is argued, is to tackle issues around diet and nutrition among children, who are now spending double the amount of time per day in front of screens than children in 1995 (something that has been shown to increase cravings for food and drink, but not for nutritionally sound items). Alongside other developed nations, the UK is also seeing an ever increasing rate of consumption of high-sugar carbonated drinks.

While the RSPH recommends placing restrictions, or ending, the use of advertising and sponsorship by junk food and drinks companies around family and sporting events, it also argues that this is not enough to tackle the country’s obesity problem. The RSPH supports the introduction of a tax on sugary drinks of 20%, or 20p per litre. Their report highlights evidence which suggests that this could prevent or delay around 200,000 cases of obesity per year, and points to the experience of Mexico, who introduced a tax of 10% at the start of 2014. During that year, sales of sugary drinks declined by 6% overall, and by 9% among those living in the most deprived areas of the country (the demographic group most likely to be obese).

What does the government think?

After a delay, the UK government published Public Health England’s (PHE) review of the evidence for action with regards to sugar reduction in October. The report:

  • agrees that too much sugar is consumed in the UK
  • favours a reduction in advertising to children
  • recommends the introduction of a tax on full sugar soft drinks of 10-20%

This, combined with a range of other measures, it is argued, could save the NHS £500 million per year. The PHE recommendation was also supported by the House of Commons Health Committee, in their recently published Childhood obesity – brave and bold action report. Having heard evidence from parties including Sustain and Jamie Oliver, a key figure in the campaign for the introduction of a sugar tax, the Committee recommended that such a levy should be introduced at 20%, in order to achieve maximum impact.

The Prime Minister, however, is still not convinced, stating that he believes there are “more effective” ways of tackling obesity. The government is due to publish a strategy on childhood obesity in the New Year.

What does the evidence say?

A number of countries have implemented a form of taxation on sugar or saturated fats. These include:

  • a tax on saturated fats in Denmark
  • Finland’s tax on sweets, ice cream and soft drinks
  • Hungary’s public health product tax
  • France’s tax on sugar- and artificially-sweetened beverages

According to a review of using price policies such as these to promote healthier diets by the World Health Organization, food pricing policies are feasible, and can influence consumption and purchasing patterns as intended, with a significant impact on important dietary and health-related behaviour. Crucially, however, the same review notes a lack of formal evaluation in this area.

A report published earlier this year by the activist group Taxpayers’ Union of New Zealand, Fizzed out: why a sugar tax won’t curb obesity,  questioned the validity of nutrition related taxes. Reviewing the experience of Mexico, they suggested that the reduction in consumption of sugary drinks following the introduction of an excise tax of one peso per litre in January 2014 had been overplayed.

It’s also the case that the Danish tax on saturated fats was repealed by the government after only one year. This was due to a number of economic impacts that quickly became apparent after the tax was implemented, and resulted in plans for similar taxes to be abandoned. In fact, fat consumption in Denmark has been on a downward trend for some time now, therefore no tax incentive was required. And according to the Danish minister of finance, “to tax food for public health reasons [is] misguided at best and may be counter‐productive at worst”.

Whether the UK Prime Minister will be swayed on this matter remains to be seen. It’s likely that a ‘sugar tax’ will continue to be deemed too politically sensitive to introduce, especially as one in five people continue to live below the poverty line.


Related reading
Child obesity: public health or child protection issue?

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