The public-private sector: working in partnership to create innovative digital solutions

By Steven McGinty When most people think of public-private sector technology collaboration the word ‘controversy’ isn’t too far behind. High profile failures such as the Home Office’s immigration computer system (which cost the taxpayer £224 million) and NHS Connecting for Health (which cost £9 billion over 10 years), have made both the public and politicians […]

Teaching offenders to code: supporting digital skills and reducing reoffending among those leaving prison

Breaking the cycle of reoffending by teaching prisoners to code In the UK, we have one of the highest numbers of adults in prison in western Europe, and of those who have been in prison, almost half will re-offend within a year of release. Reoffending in the UK is estimated to cost as much as […]

Digital Leaders Week: Closing the digital divide

Today, in our final Digital Leaders Week blog post, we’re looking at the issue of digital inclusion. As you look around, it may seem as if everyone is online. In the street, on the bus, in cafes and shops, most people seem to be glued to their smartphones. But a number of articles on our […]

Digital Leaders Week: Digital government – looking beyond Britain

  This week, the Knowledge Exchange blog is marking Digital Leaders Week with a look back at some of our digital-themed blog posts from the past, and focusing on more recent digital developments. Our blog has often taken an international view of digital transformation, looking for lessons that might be learned from cities and countries […]

Digital Leaders Week: Digital transformation in local government

Today is the start of Digital Leaders Week, a celebration of the opportunities and challenges for the digital transformation of Britain’s businesses, public services and society. Here at the Knowledge Exchange blog, we’ve been taking a keen interest in digital developments in both the public and private sector. To celebrate Digital Leaders Week, we’re revisiting […]

A digital identity crisis: is slow progress costing citizens and business?

By Steven McGinty The government’s flagship digital identity programme, GOV.UK Verify, has not been short of problems lately. However, news that benefit claimants have been unable to register for the new Universal Credit (UC) because of problems using the service highlight that its failings are having real-world consequences. In February, government statistics showed that only […]

Delivering digital transformation: the mixed successes of the Government Digital Service

By Steven McGinty It’s been a period of change for the Government Digital Service (GDS) since losing influential Executive Director Mike Bracken in 2015. Since then, the service has experienced a string of high profile departures, leading many commentators to suggest that the much-lauded GDS could soon be coming to an end. However, in the […]

Planning for the digital economy

The digital tech sector is the UK’s fastest growing sector.    Recent statistics show that it is growing as much as 50% faster than the wider economy.  In London alone, a new tech business starts up every hour.  Beyond London, digital tech clusters across the country are driving the economic resurgence of many cities and city […]

General Data Protection Regulation (GDPR): what the public sector needs to consider

By Steven McGinty In March, the Information Commissioner’s Office (ICO) published the results of a survey into local government information governance as part of their preparations for the General Data Protection Regulation (GDPR), which comes into force on 25 May 2018. Although the ICO notes that many local authorities have good data protection policies, there […]

Denmark’s digital ambassador: should the UK be following suit?

  By Steven McGinty On 26 January, the Danish Ministry of Foreign Affairs announced that they would be appointing the world’s first ‘digital ambassador’ to act as the nation’s representative to major technology companies, such as Google, Apple, Facebook and Amazon. At a conference on the future of the Foreign Service, the Foreign Minister, Anders […]